Users Voice for Craftstash

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Craftstash
Craftstash Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 3
Jan 2023 5 4.8 4.1 5 1.7 5
Feb 2023 5 5 5 5 5 1
Mar 2023 5 5 5 5 5 5
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Detailed Craftstash Review by

Introduction

Craftstash.us is an online retailer that offers a wide range of craft supplies, including paper-craft items, art supplies, and fabrics. The company has been in business since 2016 and has gained a reputation for its high-quality products and excellent customer service.

Pros and Cons

Pros:
  1. Wide selection of craft supplies
  2. High-quality products
  3. Excellent customer service
  4. Fast shipping
Cons:
  1. Prices can be higher than competitors

User Experience

Craftstash.us offers an easy-to-navigate website with a search function that makes it easy to find specific crafts. The website also has detailed product descriptions and reviews from other customers. The checkout process is straightforward, and the company offers fast shipping with tracking numbers.

Pricing and Value for Money

Craftstash.us prices can be higher than some competitors. However, the company does offer value for money with its high-quality products and excellent customer service. The company also offers promotions and discounts on a regular basis.

Alternatives

Alternatives to Craftstash.us include other online craft retailers, such as Michaels, Jo-Ann Fabric, and Hobby Lobby.

Customer Service

Craftstash.us has an excellent reputation for its customer service. The company offers a chat function on its website, and customer service representatives are available to answer questions and provide support.

Product Quality and Selection

Craftstash.us offers high-quality products from reputable brands. The company has a wide selection of craft supplies, including paper-craft items, art supplies, and fabrics.

Website Usability

Craftstash.us has an easy-to-navigate website with a search function that makes it easy to find specific crafts. The website also has detailed product descriptions and reviews from other customers. The checkout process is straightforward.

Returns and Exchanges

Craftstash.us allows customers to return items within 28 days of delivery. If the item is defective or damaged, the company will provide a refund or exchange. Customers are responsible for the return shipping costs.

Promotions and Discounts

Craftstash.us offers promotions and discounts on a regular basis. Customers can sign up for the company's newsletter to receive updates on new products and promotional offers.

Reputation

Craftstash.us has an excellent reputation for its high-quality products and excellent customer service. The company has received positive reviews from customers on various review websites.

Payment Options

Craftstash.us accepts various payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Craftstash.us does not offer a loyalty program at the moment.

Customer Reviews

Customers have praised Craftstash.us for its high-quality products and excellent customer service. Many customers have also mentioned the fast shipping and easy-to-navigate website.

Community Involvement

Craftstash.us does not mention any specific community involvement initiatives on its website.

Shipping and Costs

Craftstash.us offers fast shipping with tracking numbers. Customers are responsible for the shipping costs, which are calculated at checkout. The company also ships internationally, with shipping costs calculated based on the destination country.

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