Users Voice for Craighill

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Craighill
Craighill Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 2.2
Jan 2023 5 5 3 5 3.3 5
Feb 2023 5 3.4 5 1.8 5 1.3
Mar 2023 5 3.1 5 5 5 1.2
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Detailed Craighill Review by

Introduction

Craighill.co is a unique online retailer that specializes in offering a range of modern, minimalist, and functional products for everyday use. The company was founded in 2015 in Brooklyn, New York, and has quickly gained a dedicated following among design enthusiasts, artisans, and creatives. The company's mission is to create products that are both beautiful and useful, and their philosophy is one of simplicity, quality, and craftsmanship.

Pros and Cons

Pros:
  • Craighill.co offers a wide range of unique and beautifully designed products.
  • The company's products are made from high-quality materials and are designed to last.
  • The company offers free shipping on all orders over $100, which is a great value.
  • Craighill.co has excellent customer service, and they are always available to answer questions or help with issues.
  • The company's website is well-designed, easy to navigate, and offers plenty of information on the products and the company itself.
Cons:
  • The company's products can be a bit pricey, which may be a barrier for some customers.
  • There is no loyalty program or frequent purchase discounts offered by the company.

User Experience

The user experience on craighill.co is excellent. The website is well-designed, easy to navigate, and offers plenty of information on the company and its products. The product pages are well-laid out and include detailed descriptions, specifications, and photos. The checkout process is straightforward, and the company offers several payment options, including credit cards, PayPal, and Apple Pay. Overall, the user experience on craighill.co is top-notch.

Pricing and Value for Money

Craighill.co's products can be a bit pricey compared to similar products offered by other retailers. However, the company's products are made from high-quality materials and are designed to last, which makes them a good value for the money. Additionally, the company offers free shipping on all orders over $100, which helps to offset some of the cost.

Alternatives

Some alternatives to craighill.co include:
  • Muji - Offers a range of minimalist and functional products for everyday use.
  • Unison Home - Offers a range of well-designed home goods and decor products.
  • Nordic Nest - Offers a range of Scandinavian-inspired home goods and decor products.

Customer Service

Craighill.co has excellent customer service. The company is always available to answer questions or help with issues, and they respond quickly to inquiries. Additionally, the company offers a 30-day return policy, which allows customers to return products that do not meet their expectations.

Product Quality and Selection

The product quality on craighill.co is excellent. The company's products are made from high-quality materials and are designed to last. Additionally, the company offers a wide selection of products, including home goods, desk accessories, and personal accessories.

Website Usability

The website usability on craighill.co is excellent. The website is well-designed, easy to navigate, and offers plenty of information on the company and the products. Additionally, the checkout process is straightforward, and the company offers several payment options.

Returns and Exchanges

Craighill.co offers a 30-day return policy on all products. If a customer is not satisfied with their purchase, they can return the product for a refund or exchange. The company also offers free return shipping, which is a great value.

Promotions and Discounts

Craighill.co does not offer many promotions or discounts. However, the company does offer free shipping on all orders over $100, which is a great value.

Reputation

Craighill.co has a great reputation among design enthusiasts, artisans, and creatives. The company's products are known for their minimalist and functional design, as well as their high-quality materials and craftsmanship.

Payment Options

Craighill.co offers several payment options, including credit cards, PayPal, and Apple Pay. The checkout process is straightforward and secure, and customers can rest assured that their payment information is safe and protected.

Loyalty Programs

Craighill.co does not offer a loyalty program or frequent purchase discounts. However, the company does offer free shipping on all orders over $100, which is a great value.

Customer Reviews

Customers have generally positive reviews of craighill.co. They appreciate the company's minimalist and functional design, as well as the high-quality materials and craftsmanship of the products. Additionally, customers appreciate the company's excellent customer service and fast shipping.

Community Involvement

Craighill.co is involved in the design community and often collaborates with other designers and artists. Additionally, the company is committed to sustainability and ethical manufacturing practices.

Shipping and Costs

Craighill.co offers free shipping on all orders over $100. For orders under $100, shipping costs vary depending on the location and the size of the order. The company offers several shipping options, including standard shipping and expedited shipping. Overall, the shipping costs on craighill.co are reasonable and competitive with other online retailers.