Crandalloffice Reviews

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R Robert Ruiz
72 days ago

Saving Grace: A Transformational Experience with Crandall

From the moment I stumbled upon Crandall's website, my office chair hunting days took a 180-degree turn. Opting for the Steelcase Leap V2 chair, remanufactured, turned out to be a game-changer. Not only did I pocket remarkable savings of around $1000, but I also got my hands on a top-tier chair that felt just as brand new. Diving deeper into the customization options, choosing the optional polished aluminum frame seemed like a luxury I could now afford, knowing I had saved a significant amount. Even after factoring in the 5% discount, the final price tag of just under $800 felt like a steal for the quality and comfort I received. The delivery, a pleasant surprise, arrived way ahead of schedule, adding another layer of delight to the whole process. Assembling the chair was a breeze, with a minor adjustment needed post-setup. A quick fix with a specific screwdriver showcased the attention to detail required, which I swiftly managed with a $12 purchase from Amazon. Immersing myself in the ergonomic bliss of the chair, I soon discovered the positive impact it had on my health. Within days, the chronic back pain that had been a constant companion for months started to ease, aided by the impeccable design and support of the chair. The BioKnit fabric choice proved to be a wise decision, enhancing the overall experience. The customer service at Crandall deserves a standing ovation. Responsive, knowledgeable, and always ready to assist, their team made the entire journey a pleasure. The resources available, including their informative YouTube videos, added value and guidance along the way. So impressed was I with my first purchase that thoughts of acquiring a second chair quickly filled my mind. Recommending Crandall to friends and family felt like second nature, given the exceptional quality and service I had experienced. While I could have opted for a cheaper, used version of the same chair, the peace of mind that came with a 12-year warranty and the assurance of new components sealed the deal. In a world where true craftsmanship and genuine customer care seem like relics of the past, Crandall shines as a beacon of excellence. Their commitment to quality and customer satisfaction harks back to a time when businesses truly cared. For anyone seeking not just a product, but a transformative experience, Crandall is the answer. Highly recommended, without a shadow of a doubt.
Y Yurika
122 days ago

Good and Dangerous.

My evaluate for crandalloffice.com Professionals: They promote refurbished variations of costly chairs for half the worth. Cons: You get what you pay for. Although the chair seems improved on the skin, the mechanism may be very a lot faulty. I obtained a wobbly crooked chair that was inflicting me again ache I by no means had earlier than in a boring eating room chair. I attempted to indicate them photographs of my chair being crooked however they stated there's nothing fallacious with it. In the long run I needed to return my chair again to them and I received charged a price as a result of I did not see the advantageous print hidden of their web site that customized design chairs have a restocking price. I ended up throwing away $80 into the bathroom and finally I simply purchased a model new Herman Miller chair that has not brought on me any again ache. Don't purchase refurb chairs, it is simply not the identical.
S Steven S.
234 days ago

Unmatched Quality and Support: Why Crandall’s Refurbished Chairs Reign Supreme

As a skeptical customer, I did my research before investing in a refurbished Steelcase Leap v2 chair from Crandall. Despite the competition, Crandall's commitment to excellence won me over, and I am thrilled with my decision. The first thing that caught my attention was the promise of new, thicker foam pads, exceeding the original specifications. After struggling with assembly and wrongly criticizing the lumbar support, I was amazed by the patience and guidance I received from Kim Koster. Her unwavering support and the team's genuine desire for my satisfaction truly set Crandall apart. This chair, with its renewed steel structure and enhanced cushioning, feels like new in every way. I am convinced that Crandall's attention to detail and customer care make their refurbished chairs superior to new ones. The experience has been a testament to their exceptional quality and unwavering commitment to customer satisfaction. If you're considering a chair upgrade, Crandall is the way to go.
S Steven S.
234 days ago

Renewed Comfort and Exceptional Service: My Crandal Refurbished Chair Experience

As someone who was skeptical about buying refurbished, Crandall’s exceptional service and product quality have truly won me over. I found myself torn between Crandall and another company, but after receiving my Steelcase Leap v2 chair, I can confidently say that Crandall outshines the competition. From the moment I encountered difficulties assembling the chair, the team at Crandall went above and beyond to assist me. Despite my initial confusion with the instructions, their patience and guidance helped me overcome the challenges effortlessly. Not only did they rectify my assembly errors, but they also addressed my concerns regarding lumbar support with expertise and understanding. What sets Crandall apart is their attention to detail when refurbishing their chairs. The use of new, thicker foam pads compared to the original ones ensures a level of comfort that surpasses that of a new chair. The meticulous renewal of the steel components further enhances the chair's durability and functionality, making it feel brand new. Throughout my interactions, Kim Koster exemplified outstanding customer service, demonstrating genuine care and dedication to ensuring my satisfaction. Crandall's commitment to customer happiness is truly commendable, setting them apart as a company that values its clients' experience above all else. In conclusion, my experience with Crandall has been nothing short of superb. The quality of their refurbished products combined with their exceptional customer service makes them a top choice for anyone in search of comfort and reliability. Thank you, Crandall, for exceeding my expectations and providing me with a chair that not only meets but exceeds my comfort needs.
R Rick Siegert
662 days ago

They Have Outstanding Service!

I cannot express my gratitude enough for the outstanding service I received from Crandall Office. As I embarked on the assembly of a Steelcase Leap chair, I sought assistance from Crandall Office's refurbished furniture. Despite my initial inclination to rely on printed instructions, I encountered a stumbling block in understanding the chair's adjustment process. In my quest for clarity, I reached out to Crandall Office for guidance, and to my delight, they went above and beyond to assist me. Their team diligently corresponded with me for over a week, providing unwavering support through emails and phone calls. Their commitment to resolving my issue was unparalleled, and their patience in guiding me towards the relevant instructional video was truly remarkable. It's evident that Crandall Office prioritizes customer satisfaction above all else. While they may not offer the lowest prices in the market, their dedication to delivering high-quality reconditioned office furniture and their unwavering support in aiding customers through challenges make them worth every penny. I wholeheartedly recommend Crandall Office to anyone in search of reconditioned office furniture. Their exceptional service and unwavering dedication to customer satisfaction have left an indelible mark on me, and I am immensely grateful for their unparalleled support. Thank you, Crandall Office, for setting a benchmark in exceptional service!
R Rick Siegert
662 days ago

Unparalleled Support and Quality at Crandall Office: A Testimonial

As a seasoned individual who appreciates traditional ways of following instructions, I sought to assemble a Steelcase Leap chair from Crandall Office, relying on printed manuals instead of online videos. However, there was a particular adjustment issue that perplexed me, lacking clarity in the written guidance. Enter Crandall Office's exceptional service – their commitment to customer satisfaction truly shone through. Over the course of a week, their team diligently supported me through email exchanges and phone calls, consistently providing guidance and eventually directing me to the relevant video resource that resolved my predicament. The dedication and patience they exhibited went above and beyond my expectations, showcasing a genuine desire to ensure that I was completely satisfied with their product. While Crandall Office may not offer the lowest prices in the market, the unparalleled quality of their refurbished furniture and their unwavering dedication to assisting customers in resolving any issues elevate them to a level of excellence that is truly worth every penny. I wholeheartedly recommend Crandall Office to anyone in search of top-notch reconditioned office furniture and unmatched customer support. Thank you, Crandall Office, for your outstanding service!
M Marian Waldman
727 days ago

Transformed My Workspace: A Glowing Review for Crandall Office

From the moment I stumbled upon Crandall Office, I knew I was in for a treat. I had my eyes set on a Steelcase Gesture factory return, and boy, was I blown away by the seamless experience that followed. The price point had me pleasantly surprised, but it was the immediate shipping and prompt arrival that truly won me over. Unwrapping my purchase, I couldn't help but marvel at the pristine condition of the product, meeting my needs to a tee. Crandall Office, you've not only gained a loyal customer in me, but also someone who will sing your praises to anyone who'll listen.
M Marian Waldman
727 days ago

Exceptional Service and Quality at Crandall Office: A Customer’s Delight

My recent purchase from Crandall Office has left me beyond satisfied. Upon ordering a Steelcase Gesture factory return, I was pleasantly surprised by the affordability of the product. The swift shipping and prompt delivery further highlighted their commitment to customer satisfaction. Receiving the item in pristine condition not only met but exceeded my expectations. The quality of the product was impeccable, just what I had been searching for. Crandall Office's attention to detail and efficiency truly set them apart. I wholeheartedly endorse Crandall Office to anyone in need of premium office furniture and commend them for their exceptional service. Trust me, they are absolutely the way to go!
R RobL
1276 days ago

I bought a remanufactured Steelcase…

I recently purchased a remanufactured Steelcase Think 365 chair from crandalloffice.com and I couldn't be happier with my decision. The chair arrived promptly and was in pristine condition, making the assembly process a breeze. I was thoroughly impressed with the quality and value that I received. What truly stood out to me was the seamless shopping experience and the exceptional customer service. The team at crandalloffice.com went above and beyond to ensure that I was satisfied with my purchase. From the user-friendly website to the timely delivery, every aspect of my interaction with them was top-notch. The comfort and durability of the Steelcase chair have exceeded my expectations, and I can confidently say that this investment has significantly enhanced my workspace. I highly recommend crandalloffice.com to anyone in search of high-quality office furniture and a stress-free shopping experience. Thank you for providing an outstanding product and service.
R RobL
1276 days ago

Transforming My Workspace with Crandall Office: A Steelcase Success Story

As an avid online shopper, I recently ventured into the realm of office furniture upgrades, specifically eyeing a remanufactured Steelcase Think 365 chair from Crandall Office. The decision to purchase was met with anticipation, and I must say, the entire experience exceeded my expectations. From the seamless ordering process to the prompt delivery, Crandall Office showcased exceptional service that truly set them apart. Despite my initial concerns about receiving a remanufactured item, the chair arrived in impeccable condition. The packaging was sturdy, ensuring that the product reached me intact and unscathed. Assembling the chair was a breeze, with clear instructions that made the task effortless. The transformation the Steelcase Think 365 chair brought to my workspace cannot be overstated. Its sleek design and ergonomic features have elevated my comfort and productivity levels exponentially. With its durability and quality, this purchase has proven to be a worthy investment in my long-term well-being. Thank you, Crandall Office, for not only delivering a top-notch product but also for redefining my home office experience. I wholeheartedly recommend Crandall Office to anyone in search of premium office furniture solutions backed by outstanding customer service.

Introduction

Crandall Office Furniture is a well-established online retailer offering a wide range of high-quality office furniture and supplies. With a strong reputation for reliability and customer satisfaction, Crandall Office aims to provide businesses with the necessary tools to create functional and stylish workspaces.

Pros and Cons

  • Pros: Crandall Office has an extensive selection of office furniture, ranging from ergonomic chairs to spacious desks. Their products are made with durable materials, ensuring long-lasting quality. The website is user-friendly, making it easy to navigate and find the desired items. Moreover, Crandall Office offers competitive pricing, often beating their competitors' prices.
  • Cons: While Crandall Office has a wide range of products, some customers may find the options limited compared to larger retailers. The shipping costs can be a bit high, especially for bulk orders.

User Experience

Crandall Office's website is designed with the user in mind. The layout is clean, intuitive, and easy to navigate, allowing customers to find the products they need quickly. The search function is effective, providing relevant search results. The product pages provide detailed descriptions, specifications, and high-resolution images, giving customers a clear understanding of what they are purchasing. Overall, Crandall Office provides a seamless and enjoyable online shopping experience.

Pricing and Value for Money

Crandall Office offers competitive pricing, often providing better deals compared to other retailers. The products are reasonably priced considering their quality and durability. Additionally, Crandall Office frequently offers special promotions and discounts, allowing customers to save even more. With their transparent pricing and great value for money, customers can confidently invest in office furniture from Crandall Office.

Customer Service

Crandall Office prioritizes excellent customer service. They have a dedicated team of customer support representatives who are readily available to assist with any inquiries or issues. Customers can reach out to them via phone or email, and their responsive attitude ensures that all concerns are addressed promptly. Crandall Office strives to provide a personalized and satisfactory experience for each customer.

Product Quality and Selection

Crandall Office takes pride in offering high-quality office furniture and supplies. Their products are sourced from reliable manufacturers known for their craftsmanship and durability. With a diverse selection of styles and designs, Crandall Office caters to various tastes and preferences. Whether customers are seeking modern, traditional, or ergonomic furniture, they can find suitable options on the website.

Website Usability

Crandall Office's website is user-friendly and easy to navigate. The homepage provides clear category menus, allowing customers to explore the different product offerings effortlessly. The filters and sorting options enable users to refine their search based on specific requirements such as price range, material, or brand. The checkout process is straightforward, and the website employs secure payment gateways, ensuring a safe transaction for customers.

Returns and Exchanges

Crandall Office has a fair and transparent returns and exchanges policy. If customers receive a damaged or defective item, they can initiate the return process within a specified timeframe. Crandall Office offers hassle-free returns and will provide a replacement or a refund. However, it is important to review their terms and conditions to ensure eligibility for returns or exchanges.

Promotions and Discounts

Crandall Office frequently runs promotions and offers discounts on various products. Customers can find these deals prominently displayed on the website's homepage or through promotional emails. These promotions include percentage-based discounts, free shipping offers, or bundled deals. By taking advantage of these promotions, customers can enjoy additional savings on their office furniture purchases.

Reputation

Crandall Office has built a strong reputation in the industry for their reliability and customer satisfaction. With years of experience, they have successfully served numerous businesses, earning positive feedback and testimonials. Their commitment to providing high-quality products and excellent customer service has solidified their reputation as a trusted online retailer in the office furniture market.

Payment Options

Crandall Office offers a range of payment options to accommodate different customer preferences. Customers can make secure online payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, Crandall Office also accepts payments through PayPal, providing a convenient and secure method for completing transactions.

Loyalty Programs

Currently, Crandall Office does not have a specific loyalty program in place. However, they often reward loyal customers through exclusive promotions and discounts. Customers can subscribe to their newsletter or follow their social media accounts to stay updated on the latest offers and incentives.

Customer Reviews

Crandall Office encourages customers to leave reviews and ratings on their website. These reviews showcase firsthand experiences and insights from other customers, helping potential buyers make informed decisions. Positive reviews highlight the product quality, efficient shipping, and excellent customer service provided by Crandall Office. The presence of customer reviews demonstrates transparency and trustworthiness.

Community Involvement

Crandall Office actively participates in community involvement efforts. They frequently support local charities and initiatives, demonstrating their commitment to giving back. Crandall Office's involvement in community events and partnerships showcases their dedication to making a positive impact beyond their business operations.

Shipping and Costs

Crandall Office offers shipping to various locations. The shipping costs depend on the size and weight of the products, as well as the destination. While they strive to provide competitive shipping rates, larger or bulk orders may incur higher shipping costs. It is advisable to review the shipping details during the checkout process for accurate cost estimates. In conclusion, Crandall Office is a reputable online retailer that offers a wide range of high-quality office furniture and supplies. With competitive pricing, excellent customer service, and a user-friendly website, Crandall Office provides a seamless shopping experience. Their commitment to product quality and customer satisfaction has earned them a solid reputation in the industry. Overall, Crandall Office is a trusted choice for businesses seeking reliable and stylish office furniture solutions.