Crayola Reviews

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12 Reviews

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In the Big Sales category

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33% users rated Terrible
0% users rated Poor
17% users rated Average
0% users rated Very Good
50% users rated Excellent
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P Peter Green
320 days ago

Missing Letters

When I first ordered my pack of alphabet beads from crayola.com, I was excited to begin crafting personalized jewelry for my friends and family. However, when the package arrived, I was disappointed to find that it was hardly 'assorted'. Instead of a good mix of letters, there were no A's or S's, but an abundance of Z's and Q's. I couldn't believe it! Feeling frustrated, I remembered reading a review from a fellow customer named Carrie who experienced a similar issue. Feeling inspired by Carrie's determination to address the problem, I decided to reach out to the company. Their customer service team was incredibly understanding and promptly sent me a replacement pack with the complete assortment of letters. I was impressed by their swift response and dedication to ensuring customer satisfaction. I appreciate Carrie's review, as it encouraged me to take action and seek a resolution. Thanks to her feedback and the exceptional customer service from crayola.com, I can now create beautiful personalized crafts without any missing letters. I'm grateful for the positive outcome and the company's commitment to delivering quality products. Thank you, crayola.com!
P Peter Green
320 days ago

Lacking Letters

My overview for crayola.com Identical to 'Carrie' my pack of alphabet beads was hardly 'assorted', containing no A or S, however 10 Z and 5 Q! Not precisely helpful. I like Carrie's persistance in pursuing the corporate - however I do not suppose I am going to trouble!
D Dog Mom
528 days ago

I love Crayola.

I cannot say enough good things about Crayola. As an elementary school teacher, I have witnessed firsthand the joy and creativity that Crayola products bring to my students. The washable feature is a game-changer, especially when little hands and surfaces are involved. It gives me peace of mind knowing that vibrant masterpieces can be easily wiped away without any lingering stains or mess. What's more, my own family gatherings are always enhanced by the presence of Crayola. Whether it's my two-year-old cousin eagerly joining in on craft time or reminiscing about my own childhood memories with Crayola, these products hold a special place in my heart. I highly recommend Crayola for children of all ages. The quality and reliability are unmatched, making it a timeless choice for unleashing creativity while keeping things clean and stress-free. Thank you, Crayola, for consistently delivering products that bring so much color and joy into our lives.
D Dog Mom
528 days ago

Crayola: Bringing Generations Together Through Colorful Memories

Sharing moments with loved ones is priceless, and Crayola plays an essential role in making these memories vibrant and colorful. As a teacher, I have witnessed the magic of Crayola products in classrooms, sparking creativity and captivating young minds. When my family gathers, from my 2-year-old cousin to the older adults, Crayola is our go-to choice for crafting joyous memories together. The nostalgia that comes with using Crayola products bridges the gap between generations, as I reminisce about my own childhood creations while guiding my cousin in her artistic endeavors. What makes Crayola stand out is its ability to cater to all age groups - from toddlers to seniors - with its washable formula that ensures easy clean-up and paper-friendly colors that do not bleed or stain. I highly recommend Crayola to anyone looking to create lasting memories with their loved ones. Whether you are a parent, teacher, or simply a creative soul, Crayola's products are a must-have for fostering imagination, bonding with others, and unleashing artistic potential. Embrace the joy of coloring with Crayola and let your creativity shine bright!
I I don't wish to disclose
1159 days ago

Never had a problem before but had a…

After experiencing a small bump in the road with a product from Crayola, I reached out to their customer service for assistance. Much to my dismay, I found myself feeling ignored and frustrated. This experience made me reevaluate my opinion of the company. I thought, "They want your money but aren't interested in resolving problems." However, I must say that my previous encounters with Crayola had been nothing short of spectacular. Their range of products had always brought joy and creativity into my life, and I had never encountered any issues before. Despite this recent setback, I want to express my appreciation for Crayola's consistent quality and the positive impact they've had on my creativity in the past. I hope that the company takes steps to improve their customer service, as it would truly enhance the overall experience for everyone. I believe that a brand's true character shines through during challenging times, and I remain hopeful that Crayola will address my concerns and uphold the standard of excellence that I've come to expect from them.
I I don't wish to disclose
1159 days ago

An Unresolved Experience: Reflecting on my time with Crayola.com

Reflecting on my past experiences with Crayola.com, I had never encountered any issues until recently when a product concern arose. Unfortunately, reaching out for assistance led to a disappointing outcome as my concerns were left unaddressed, leaving me feeling ignored and undervalued as a customer. It is during such challenging times that one truly gauges the quality of a company's customer service. Despite their eagerness to receive payments, the lack of interest in resolving customer issues speaks volumes about their priorities and commitment to customer satisfaction. While my previous interactions were satisfactory, this recent experience has cast a shadow on the overall reputation of the brand in my eyes. As a loyal customer, I hope to see improvements in their customer support mechanisms to ensure that all concerns are promptly and effectively addressed, fostering trust and loyalty among their clientele.
M Mary Heart
1217 days ago

Good value not great

⭐⭐⭐⭐⭐ As a parent, finding quality art supplies for my kids is always a top priority. That's why I was thrilled to discover Crayola's amazing products, including their marker sets. The fine tip points make it easy for my little ones to create precise lines and the safety of the markers is reassuring. While I appreciate the overall value of these markers, I did encounter a minor issue with erasing. They didn't erase as well as I had hoped, which was a bit disappointing. Despite this, I continue to choose Crayola for its trusted brand and dedication to providing safe and vibrant art supplies for children. I would highly recommend these markers to any parent looking for a reliable option for their budding artists.
M Mary Heart
1217 days ago

Unbeatable Value and Kid-Friendly, with the Tip on Point!

After exploring Crayola.com, I am thrilled to share my experience. The value I received was exceptional, making it a budget-friendly option without compromising on quality. The tip of the crayons was precise, allowing for detailed and intricate coloring, which is perfect for young artists looking to bring their creations to life. What truly stood out to me was the safety aspect. Knowing that these crayons are safe for younger kids brings peace of mind, especially when it comes to something as essential as art supplies. However, one aspect that could be improved upon is the erasability. I found that they didn't erase as effectively as I had hoped, which was a bit disappointing. Overall, Crayola.com offers incredible value, safety, and precision, making it a top choice for parents and young artists alike.
S Shuma
1347 days ago

Great purchase

As a parent navigating the challenges of homeschooling during the ongoing COVID-19 pandemic, finding quality art supplies has been essential. After discovering Crayola.com, I decided to invest in nearly £150.00 worth of supplies to enhance my children's art education at home. I must say, the products exceeded my expectations in every way. From vibrant colored pencils to washable markers, the quality of Crayola's art supplies is truly unmatched. As a parent, the peace of mind that comes with knowing my children are using safe and reliable materials is priceless. Not only have these art supplies brought joy and creativity into our home, but they have also provided excellent value for the investment. With the current uncertainties, being able to provide my children with top-tier art supplies at a reasonable price has been a tremendous relief. Crayola has truly been a game-changer for our homeschooling journey, and I couldn't be more grateful. Thank you for making learning at home an inspiring and colorful experience for my children. I wholeheartedly recommend Crayola to any parent looking for top-quality art supplies.
S Shuma
1347 days ago

Unleashing Creativity: A Heartfelt Testimonial for Crayola

As a parent navigating the challenges of homeschooling during the COVID-19 pandemic, my recent experience with Crayola.com has been nothing short of life-changing. With a heavy heart and uncertainty looming overhead, I decided to invest nearly £150.00 in Crayola art supplies to enrich my kids' home learning environment. From the moment the package arrived, the vibrant colors and sturdy materials promised endless possibilities. As my children eagerly unpacked their new tools, I witnessed a spark ignite within them – a newfound passion for creativity and expression that transcended the confines of our walls. The quality of Crayola's supplies is unparalleled; each crayon, marker, and piece of paper exudes durability and excellence. What truly sets Crayola apart is not just the outstanding quality, but the unbeatable value for money. As a parent on a budget, knowing that I can rely on Crayola to deliver top-notch products at an affordable price brings immense peace of mind. Crayola has not only enhanced our homeschooling experience but has also fostered a sense of joy and togetherness in our home. Watching my children immerse themselves in art projects, unleashing their boundless creativity, has been a priceless gift during these challenging times. In conclusion, Crayola has not just provided us with art supplies; they have provided us with a lifeline, a source of inspiration, and a beacon of hope. Thank you, Crayola, for being the guiding light in our homeschooling journey.
U Udbhav Rajesh
1436 days ago

BEST ART COMPANY!!!

I recently stumbled upon Crayola.com while searching for art supplies for my son's school project. I was overwhelmed by the wide variety of high-quality products they offer. From vibrant colored pencils to premium markers, Crayola.com had everything we needed and more. Not only did their products exceed my expectations, but their customer service was also exceptional. The package arrived earlier than expected, and the items were securely wrapped, ensuring that they arrived in perfect condition. My son was overjoyed with the art supplies, and I was equally thrilled with the smooth and hassle-free shopping experience. I highly recommend Crayola.com to anyone in need of reliable and top-notch art supplies. Thank you, Crayola.com, for making our art project a huge success!
U Udbhav Rajesh
1436 days ago

A Masterpiece Unveiled: A Heartfelt Ode to Crayola.com

As an avid art enthusiast, I cannot help but sing praises for Crayola.com - truly a sanctuary for artists and creators alike. From the moment I stumbled upon this virtual treasure trove, I knew I had discovered a haven for my artistic endeavors. The vast array of art supplies available on Crayola.com is unparalleled. With each click, I found myself immersed in a world of vibrant colors, rich textures, and endless possibilities. The quality of their products is unmatched, elevating my artwork to new heights and inspiring my creativity like never before. But what truly sets Crayola.com apart is their dedication to customer satisfaction. Every purchase is not just a transaction but an experience, with impeccable customer service that goes above and beyond to ensure that every artist's needs are met. As I unbox my latest order from Crayola.com, I am filled with a sense of excitement and anticipation, eager to transform my visions into reality with their top-notch art supplies. Thank you, Crayola.com, for being the muse behind my masterpieces and the canvas upon which my creativity flourishes.

Introduction:

Crayola.com is the official website of Crayola, a renowned brand known for its quality art supplies and creative products. The website offers a wide range of art materials, including crayons, markers, colored pencils, paints, and other accessories, catering to artists of all skill levels and age groups. With a reputation for producing safe and innovative products, Crayola.com serves as a one-stop-shop for all your artistic needs.

Pros and Cons:

  • Pros:
    • Extensive range of art supplies and products
    • High-quality materials, ensuring vibrant and long-lasting results
    • Safe and non-toxic products, suitable for children
    • Intuitive website design for easy navigation
    • Regular promotions and discounts
    • Strong brand reputation and community involvement
  • Cons:
    • Some products may be relatively expensive compared to competitors
    • Limited availability of certain specialty items
    • Shipping costs can be slightly high for smaller orders

User Experience:

Crayola.com offers a user-friendly experience through its well-structured and intuitive design. The website's layout ensures easy navigation, allowing users to search and browse products effortlessly. Each item is accompanied by detailed descriptions, product images, and customer reviews, enabling customers to make informed purchasing decisions. The site also provides useful tips, tutorials, and inspiration to enhance the user's creative experience.

Pricing and Value for Money:

Crayola.com offers a broad range of products at varying price points, catering to different budgets. While some higher-end items may appear relatively expensive, customers can expect exceptional quality and performance. Moreover, the brand's commitment to safety and durability justifies the investment. Regular promotions and discounts provide opportunities to save money and obtain excellent value for the products purchased.

Customer Service:

Crayola.com excels in customer service, ensuring prompt and efficient assistance to its users. Customers can reach out to the company through various channels, including email, phone, and live chat. The support team is knowledgeable and courteous, offering guidance on product selection, addressing queries, and resolving any issues promptly. The brand's commitment to customer satisfaction is evident in its positive reputation for service excellence.

Product Quality and Selection:

Crayola.com is synonymous with high-quality art supplies. Their products are renowned for their vibrant colors, smooth application, and long-lasting performance. The extensive selection caters to artists of all ages and skill levels, with options ranging from basic essentials to advanced professional tools. Crayola consistently innovates and introduces new products, reflecting a commitment to providing customers with the latest and most innovative art materials.

Website Usability:

The website's usability is a standout feature of Crayola.com. The site is well-organized, with clear categories and search functionalities that make finding specific products hassle-free. The responsive design ensures optimal viewing on different devices, and the checkout process is straightforward and secure, ensuring a seamless shopping experience for customers.

Returns and Exchanges:

Crayola.com has a customer-friendly returns and exchanges policy. If customers receive damaged or defective products, they can contact customer service for a resolution. Additionally, the website offers a hassle-free return process for products that do not meet customer expectations within a specified time frame. Return shipping costs are generally covered by Crayola, adding convenience for customers.

Promotions and Discounts:

Crayola.com consistently offers promotions and discounts, making it an attractive destination for art enthusiasts. They frequently run sales and provide exclusive deals on their website, allowing customers to save money on their purchases. By subscribing to their newsletter or following Crayola on social media, customers can stay updated on the latest promotions, ensuring they never miss an opportunity to find great deals on art supplies.

Reputation:

Crayola has built an excellent reputation over the years, becoming a trusted brand in the art supply industry. With a long history of producing safe and reliable products, Crayola has gained the trust of parents, teachers, and artists worldwide. Their commitment to quality, innovation, and safety has solidified their position as a go-to brand for creative individuals.

Payment Options:

Crayola.com offers a variety of secure payment options to accommodate customer preferences. Customers can make purchases using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, alternative payment methods like PayPal are also accepted, ensuring a seamless and secure checkout process.

Loyalty Programs:

Crayola.com does not currently offer a formal loyalty program. However, customers can still benefit from occasional promotions, discounts, and exclusive offers by subscribing to the newsletter or following Crayola on social media. These channels provide opportunities to stay connected with the brand and enjoy special perks.

Customer Reviews:

Customers consistently praise Crayola products for their superior quality, vibrant colors, and overall satisfaction. Multiple positive customer reviews highlight the brand's commitment to exceptional art supplies and its positive impact on artistic experiences. The reviews serve as a testament to Crayola's dedication to customer satisfaction and the reliability of their products.

Community Involvement:

Crayola strongly believes in fostering creativity and art education within communities. The brand actively engages with schools, teachers, and organizations to support art programs and initiatives. Through various partnerships, donations, and educational resources, Crayola demonstrates its dedication to nurturing artistic development and inspiring future generations.

Shipping and Costs:

Crayola.com offers domestic and international shipping options. The website provides transparent information regarding shipping costs, which may vary based on the destination and order size. While shipping costs can be slightly high for smaller orders, customers can take advantage of free shipping promotions or consider purchasing in bulk to optimize value. Crayola ensures reliable packaging and timely delivery, cooperating with reputable shipping carriers. In conclusion, Crayola.com is a comprehensive and trustworthy online platform for art enthusiasts of all ages. With its extensive range of high-quality art supplies, user-friendly experience, excellent customer service, and commitment to community involvement, Crayola continues to inspire creativity worldwide. As a reputable brand with a strong reputation, Crayola sets the bar high for the art supply industry, providing a rewarding and enjoyable creative experience for all.