Crazycups Reviews

Voted Good (4/5)

742409 Votes

5 Reviews

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Exceptional Quality, Disappointing Support: A Bittersweet Experience with CrazyCups

My journey with CrazyCups began with excitement as I subscribed to their monthly flavor variety pack. The initial months went smoothly, filled with delightful surprises in each package. However, December brought an unexpected turn of events. Upon eagerly awaiting the January box, I was met with a distressing notification stating the December box was out of stock. To add to my dismay, it seemed like my subscription had mysteriously vanished. Seeking assistance from their customer service, I was met with frustration at first. The initial contacts proved fruitless as my concerns were brushed off, focusing solely on the stock issue. Persisting in my attempts to convey the gravity of the situation, I managed to shed light on a more substantial underlying problem—a glitch in my account. Assurances were made of a swift resolution, accompanied by a partial refund and a replacement shipment within 24 hours. However, days passed with silence reigning on their end. Disheartened by the lack of follow-through, I reluctantly conceded defeat. The allure of their coffee products dimmed in the face of such exasperating experiences. Even as I tried to move past the ordeal, another blow came on January 26th—an additional notice regarding the unavailability of the December box. The cycle of disappointment seemed unending, leaving me disillusioned with a brand I once held in high regard. Despite the exceptional quality of their products, the lacking support marred what could have been an otherwise exceptional customer experience. A cautionary tale to those seeking convenience and reliability in their coffee subscriptions, my interaction with CrazyCups serves as a poignant reminder of the vital role customer service plays in shaping brand loyalty.

My favorite KCup brand for coffee and Hot Chocolate!

As a passionate coffee and hot chocolate enthusiast, I can confidently say that crazycups.com has completely won me over. The convenience of ordering through Amazon and Walmart, using my EBT, has made indulging in their delightful K-Cup flavors an absolute pleasure. From the moment I received my variety pack, I was impressed by the range of flavors, all of which have been nothing short of fantastic. The attention to detail in keeping the variety packs up to date for the holidays has truly exceeded my expectations. What I love most is the consistency in the quality of their products. The packaging has been impeccable, with no room for any issues. And let me tell you about the Red Velvet Hot Chocolate – it has quickly become a new favorite of mine! Without a doubt, these are the best K-Cups I have ever tried, and I can't imagine starting my day without them. Thank you, crazycups.com, for adding a touch of joy and flavor to my every morning!

Unparalleled Delight: A Revelation in KCup Variety

I have stumbled upon a majestic discovery at crazycups.com! Let me just say, this brand has completely transformed my morning routine. The convenience of purchasing through Amazon and Walmart with EBT has made it not only accessible but also a delightful indulgence. The assortment of coffee and Hot Chocolate flavors is simply unparalleled. I find myself enticed by the ever-changing variety packs, especially during the holidays. Opening each package is akin to unwrapping a precious gift, and I have yet to encounter a flavor that didn't exceed my expectations. The packaging, crafted with care, has safeguarded my purchases, ensuring that each box arrives in impeccable condition. As a connoisseur of all things decadent, I must applaud the Red Velvet Hot Chocolate for seducing my senses and becoming a cherished favorite. I wholeheartedly proclaim that these are, without a doubt, the best K-cups I have ever had the pleasure of savoring. My mornings have been irrevocably transformed, thanks to these little cups of bliss.

Shipping is terrible

I'm thrilled to share my positive experience with crazycups.com's shipping. When I placed my order, I was initially worried about delivery times based on a negative review I had read. However, I was pleasantly surprised by the swift arrival of my package. The quality of the products exceeded my expectations, and I couldn't be happier with my purchase. I appreciate the seamless ordering process and the timely delivery. Additionally, when I reached out to their customer service team with a query, I received a prompt and helpful response. It's clear that they value their customers and take pride in ensuring a positive experience. Overall, I would highly recommend crazycups.com to anyone looking for exceptional products and reliable shipping. Thank you for restoring my faith in online shopping!

Exceptional Customer Service Turned My Experience Around!

I had a disappointing initial experience with crazycups.com due to shipping delays, but their customer service team went above and beyond to resolve the issue. When my order took longer than expected to arrive, I reached out for assistance and was disheartened by the lack of response. However, after posting about my experience on their Facebook page, I was pleasantly surprised by the prompt and empathetic response I received. The team not only apologized for the inconvenience but also took immediate action to expedite my order and ensure that I was completely satisfied. This level of dedication and care truly turned my experience around and has earned them a loyal customer. Thank you, crazycups.com, for your exceptional customer service!