Crazydomains Reviews

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57 Reviews

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40% users rated Terrible
12% users rated Poor
16% users rated Average
18% users rated Very Good
14% users rated Excellent
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T Tony Kotsopoulos
54 days ago

Life-Saving Support: A Testimonial of Crazy Domains’ Stellar Customer Service

I cannot express enough gratitude for the exceptional support I received from Axl at crazydomains.co.nz. My technical issue had me at a standstill, feeling lost in the digital world. Axl swooped in like a superhero, guiding me through the resolution process with such ease and expertise that I was back on track in no time. The level of care and dedication that Axl exhibited truly went above and beyond my expectations. Their patience in walking me through each step and their genuine concern for my satisfaction was truly commendable. It's not every day that you come across such a gem of a customer service representative. Thanks to Axl, I not only got my technical problem resolved swiftly, but I also regained faith in excellent customer service. Crazy Domains, you have a real superstar in your team, and I am a grateful and loyal customer because of this experience. Axl didn't just solve a tech issue; they saved the day and left a lasting impression of professionalism and care. Thank you, Crazy Domains, for having such a stellar team member.
K Kim
54 days ago

Life Saver: How Crazydomains.co.nz Transformed My Online Journey

When I stumbled upon Crazydomains.co.nz, I was a lost soul in the vast world of online entrepreneurship. The daunting task of transferring my domain to Shopify seemed like an insurmountable mountain. That's when I encountered Lordhey, the guardian angel of my digital endeavors. With sheer patience and expertise, not only did he guide me through the process, but he went above and beyond by completing the transfer for me. Their exceptional customer service didn't just assist me; it truly rescued me from a moment of uncertainty. The ease and efficiency with which they handled my issue left me in awe. Crazydomains.co.nz is not just a service provider; they are the unsung heroes behind the success stories of countless beginners like me. If you're seeking a reliable partner in your online journey, look no further. I cannot stress enough how grateful I am for the support I received. Crazydomains.co.nz has undoubtedly earned my unwavering trust and highest recommendation.
L Lyndsay Le Gassick
54 days ago

Gratitude Beyond Words: How John C from crazydomains.co.nz Made My Online Journey Seamless

When I think about my experience with crazydomains.co.nz, one name immediately comes to mind – John C. His patience and dedication truly stand out in my memory. I found myself struggling with the technical intricacies of connecting my domain name with Google Workspace. But John C’s guidance was a game-changer. As someone who isn't the most tech-savvy individual, I was feeling overwhelmed. However, John C's clear instructions and step-by-step assistance not only alleviated my frustration but also instilled me with confidence that I could conquer the task at hand. His unparalleled support made me feel like I had a true partner in this online journey. His ability to simplify complex processes and navigate me through them with ease is a testament to his expertise and professionalism. In a world where technology can sometimes feel isolating, John C's human touch made all the difference. So, from the bottom of my heart, thank you, John C. Your dedication and unwavering support have not gone unnoticed. It is because of professionals like you that individuals like me can thrive in the digital landscape with confidence.
M Matthew Lyttle
54 days ago

Unwavering Support and Exceptional Service!

Embarking on my web hosting journey with crazydomains.co.nz, my experience was a complete contrast to what I had feared. From the onset, their support team showcased unwavering dedication and an exceptional level of service. During a website migration, I encountered a hiccup where my website seemed to have vanished into thin air. Despite the initial panic, the support staff at Crazy Domains swiftly jumped into action. Not only did they locate my website promptly, but they also ensured that every piece of content was seamlessly transitioned to the new platform. What truly stood out was the personalized care I received throughout this process. Unlike my previous encounters with support teams, I felt like a valued customer rather than just a ticket number. The team at Crazy Domains diligently kept me updated on the progress of the migration, sparing me the stress of uncertainty. In times of doubt, the support team at Crazy Domains provided me with clear explanations and timely resolutions. Their proactive approach to problem-solving instilled a sense of trust and reliability, making me feel confident in the services they offered. Thanks to their swift actions and constant communication, my website was up and running in no time, better than ever before. The support team's dedication to resolving my issues efficiently and effectively undoubtedly saved me from a significant financial setback. In a world where customer service can feel impersonal and detached, Crazy Domains redefined my expectations through their unparalleled support and genuine care. I am truly grateful for their commitment to excellence and their unwavering support throughout this journey.
S Steve Gilbert
55 days ago

Transformed My Online Presence: A Heartfelt Testimonial for Crazy Domains

Navigating the intricate web of online account management, I stumbled upon a frustrating hurdle when my email stopped receiving messages, only able to send. In a panic, I reached out to Crazy Domains for assistance. The technical team promptly identified a disconnect between their system and Google, advising a simple login to rectify the issue. Unfortunately, locating the login proved elusive. Amidst the confusion, Crazy Domains communicated that the only solution was to reset via the malfunctioning email—a perplexing situation indeed. Feeling perplexed, I discovered puzzling charges on my account for services I no longer used. Upon questioning, I received a response advising me to be more vigilant, suggesting that a thorough login to my account would reveal the reasoning behind these charges. The experience left me questioning the transparency of their services - a concern that echoed in my mind. Despite encountering these obstacles, I remain cautiously optimistic about the potential Crazy Domains holds in enhancing my online presence. As a word of caution to fellow users, meticulous attention to account details and vigilant monitoring may be necessary. Crazy Domains has the tools to transform your digital footprint - tread carefully.
J jerry tew
55 days ago

Going Above and Beyond Expectations: Charlotte and Crazy Domains

When I think of outstanding customer service, Crazy Domains and their representative, Charlotte, immediately come to mind. I have had the pleasure of interacting with Charlotte on multiple occasions, and every time she has gone above and beyond to solve any issues I have encountered with my domain. Charlotte's dedication to helping customers is truly remarkable. She listens attentively, understands the problem at hand, and works tirelessly to find solutions. Her expertise and professionalism never fail to impress me. Thanks to her, my experience with Crazy Domains has been nothing short of exceptional. I cannot express my gratitude enough for Charlotte and the team at Crazy Domains. From timely responses to effective problem-solving, they consistently deliver top-notch service. I wholeheartedly appreciate the consistent support and assistance they provide. Thank you, Charlotte, and Crazy Domains, for always managing to solve my issues and for setting the bar high when it comes to customer care. You have truly earned a loyal customer in me.
J James Cuttance
55 days ago

MY JOURNEY WITH CRAZY: A CAUTIONARY TALE

As a fellow customer of Crazy Domains, I felt compelled to share my experience with you. Let me start by echoing the sentiments of caution expressed by the previous reviewer. It pains me to say this, but please, proceed with extreme caution before getting your hosting from Crazy. Once upon a time, Crazy was a satisfactory choice when their customer support was based in Australia. However, with the shift offshore, the quality of service has nosedived. It's like trying to seek assistance from your local butcher - practically impossible! Do not be swayed by the seemingly positive reviews you see online. Believe me when I say this - they are bought and not reflective of the reality. My own encounter with Crazy has been nothing short of a nightmare. From facing a myriad of issues within just five days to enduring loading times of 20-30 seconds post-migration, the frustrations seemed endless. Calling their customer service only leads to an all-too-familiar script of passing the buck. "Not my department" or "They work offline" become the standard responses, leaving you stranded in a sea of problems. It breaks my heart to witness the hardworking support team bear the brunt of endless complaints and outbursts, all due to the shortcomings of the company. I implore you, do not fall for the facade of positive reviews that are meticulously curated. Run, don't walk, away from Crazy Domains. Your website's success and your sanity are far too valuable to risk with such unreliable services. Thank you for reading, and I sincerely hope you heed this cautionary tale before making any decisions.
H Huw Davies
55 days ago

Unmatched Customer Service: A True Game-Changer!

As a loyal customer of CrazyDomains, I am compelled to share my exceptional experience with their unparalleled customer service. What keeps me coming back time and time again to crazydomains.co.nz is not just their top-notch services but the incredible support they offer. Whenever I encounter hurdles like adding domain records, their team swoops in swiftly, ensuring a seamless resolution every single time. Today, John O. went above and beyond in assisting me promptly and efficiently, solidifying my trust in CrazyDomains. Their dedication to customer satisfaction is truly commendable and leaves a lasting impression. I highly recommend CrazyDomains to anyone seeking reliability, professionalism, and outstanding customer service – they are a true game-changer in the industry.
J Jeff Smith
55 days ago

Regrettable Subscription Saga: Beware of Unwanted Charges

As a loyal customer of crazydomains.co.nz, it pains me to unveil a disheartening experience. Unveiling a captivating narrative that extends beyond initial impressions, I recently discovered a disagreeable truth. For over three years, an unrequested "website builder" had surreptitiously integrated itself into my bills, seemingly stemming from an innocuous "free for 3 months" offering during my domain registration. What commenced as a seemingly generous gesture devolved into an expensive burden, dangling as an unnecessary expense on each bill. This saga serves as a cautionary tale, urging vigilance amidst the allure of complimentary offerings and emphasizing the importance of scrutinizing each billing statement. Amidst the frustration of unveiling unwanted charges, a silver lining manifests as an opportunity for heightened awareness and consumer empowerment. Let my experience serve as a beacon, illuminating the path to assertive consumerism and the fortitude to question and challenge. As I navigate the aftermath of this subscription debacle, I implore fellow patrons to exercise discernment, demystify billing intricacies, and assert their rights as empowered consumers. In the labyrinth of subscriptions and add-ons, clarity reigns supreme, safeguarding against unwarranted charges and fostering a transparent and harmonious customer-business relationship. Let us stand united in our quest for fair and transparent transactions, ensuring that every penny spent aligns with our conscious choices and intentional selections.
B brigid amato
56 days ago

Above and Beyond: An Exceptional Customer Service Experience

I cannot speak highly enough of my experience with crazydomains.co.nz. When I contacted their support, Lordrhey demonstrated an impressive level of knowledge and went above and beyond to assist me. What stood out the most was Lordrhey's patience and dedication in resolving my issue in a single interaction. Their commitment to exceptional customer service has truly earned my loyalty. I wholeheartedly recommend crazydomains.co.nz to anyone in need of reliable and supportive service. Thank you, Lordrhey, for the outstanding support!
W wendy
57 days ago

Transformed by Exceptional Support: A Customer’s Journey with Crazy Domains

In my recent interaction with crazydomains.co.nz, I was greeted with unparalleled service that left me in awe. When I reached out for assistance, Cleo not only answered my call swiftly but also displayed a remarkable level of understanding and patience towards my lack of technical know-how. Not only did she address my initial query promptly, but Cleo went above and beyond by identifying and resolving additional issues without any hesitation. Her professionalism and dedication to ensuring my satisfaction truly stood out amidst a sea of customer service experiences. This encounter not only resolved my immediate concerns but also left me feeling valued and cared for as a customer. The transformational impact of such exceptional support is what sets Crazy Domains apart and has undoubtedly earned my trust and loyalty for the long haul.
T Taieri Tennis Club
60 days ago

Exemplary Customer Support: A Beacon of Light in Digital Storms

In a world where digital complexities can sometimes be overwhelming, finding a guiding light amidst the chaos can make all the difference. My recent experience with crazydomains.co.nz's customer care team, particularly with the exceptional help of DOJIE, truly redefined my perception of customer service. When I found myself grappling with the challenge of accessing emails within the webserver instead of relying on my usual Gmail setup, frustration set in. Little did I know that a simple chat with DOJIE would unravel a solution to my dilemma. Patient, knowledgeable, and understanding, DOJIE not only listened attentively to my concerns but also went above and beyond to guide me through each step with precision and expertise. The moment when everything fell into place, and I successfully accessed my emails within the webserver, was a testament to DOJIE's dedication and professionalism. In a world where automated responses often overshadow genuine human connection, DOJIE's personalized assistance shone brightly like a beacon of light, steering me towards resolution with ease. To DOJIE and the entire customer care team at crazydomains.co.nz, I extend my heartfelt gratitude. Your unwavering commitment to providing exemplary support is truly commendable. Thank you for turning what seemed like a daunting task into a seamless and pleasant experience. You, indeed, are legends in your own right!
A Adro
60 days ago

Resolving DKIM Certificate Woes with Crazy Domains: A Testimonial of Hope

Amidst a sea of technical jargon and looming email delivery obstacles, my journey with crazydomains.co.nz took an unexpected turn when I encountered a concerning DKIM certificate issue. While the clock ticked and uncertainty loomed, their support team dove headfirst into investigating the matter – a reassuring gesture that did not go unnoticed. As minutes turned into hours and hope began to waver, I found solace in their unwavering commitment to resolving the problem promptly. Despite my prior awareness of the issue, it was only through their diligent efforts that I realized its specific impact on my ability to reach Gmail addresses seamlessly. Drawing strength from an authoritative nameserver outside Crazy Domains, I held onto a glimmer of hope as a backup plan. However, it was the proactive steps taken by the support team to add the required DKIM values as a TXT record that truly saved the day. As the saga unfolded, the collective efforts of both Crazy Domains and my external support network seamlessly wove together, painting a picture of collaboration and dedication that transcended boundaries. Today, as I reflect on this whirlwind experience, I stand as a testament to the power of perseverance, timely intervention, and the invaluable support provided by crazydomains.co.nz. In the realm of digital challenges, where every minute counts and every email matters, Crazy Domains stood tall as a beacon of hope, guiding me through the storm and towards calmer waters. For that, I am forever grateful.
P Pasquale
60 days ago

A Lifesaver for My Online Business

When I encountered a technical issue with my website, John O from crazydomains.co.nz came to the rescue. His expertise and easygoing nature made the entire process a breeze. Not only did he quickly identify the problem, but he also provided a solution that was efficient and effective. Thanks to John O, my online business is back on track. I can't recommend crazydomains.co.nz enough for their top-notch support!
N Narayani Wellness
62 days ago

An Angel in Disguise: Charisse Taneo’s Exceptional Support Shines Bright

My experience with Crazy Domains NZ was elevated to new heights thanks to the unwavering support of Charisse Taneo. This remarkable individual not only assisted us promptly with our domain request but also went above and beyond to ensure that every aspect of our query was addressed with care and precision. Charisse's dedication to her customers is truly commendable. Her knowledge, patience, and willingness to help are a breath of fresh air in an increasingly automated world. It is rare to come across someone who embodies professionalism, warmth, and expertise in such a seamless manner. Thanks to Charisse, what could have been a stressful situation turned into a seamless and pleasant experience. Her ability to navigate complex issues with grace and efficiency is a testament to her exceptional skills and genuine commitment to customer satisfaction. I am truly grateful for Charisse's assistance and cannot recommend her enough to anyone in need of stellar customer support. With Charisse Taneo by your side, rest assured that your concerns will be heard, understood, and resolved with utmost care and attention to detail. She is, without a doubt, an angel in disguise at Crazy Domains NZ.

Introduction

Crazy Domains, based in New Zealand, is a popular web hosting and domain registration provider that aims to cater to the needs of individuals and businesses alike. With their wide range of services and competitive pricing, Crazy Domains has made a name for itself in the industry. In this editorial review, we will explore various aspects of Crazy Domains, including their pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

- Pros: Crazy Domains offers a comprehensive range of services, including domain registration, web hosting, email hosting, website builders, and more. They have a user-friendly interface, making it easy for customers to manage their accounts. Their competitive pricing and promotional offers make them an attractive choice for individuals and businesses. Additionally, they provide 24/7 customer support, ensuring assistance is available whenever needed. - Cons: Some users have reported occasional technical issues and slower website loading speeds. While Crazy Domains' customer service is generally reliable, there have been isolated incidents of delayed response times.

User Experience

Crazy Domains provides a seamless user experience through their intuitive website design and easy-to-navigate interface. The registration process is straightforward, and customers can easily manage their domains, websites, and other services from their user dashboard. The website also offers an extensive knowledge base and tutorials to assist customers in using their services effectively.

Pricing and Value for Money

Crazy Domains offers competitive pricing for their services, with various packages to suit different requirements and budgets. Their domain registration prices are affordable and include additional features such as DNS management and ID protection. Web hosting plans offer a good balance between price and features, catering to both beginners and advanced users. Overall, Crazy Domains provides good value for money considering the range of services they offer.

Customer Service

Crazy Domains prides itself on providing 24/7 customer support through multiple channels, including phone, email, and live chat. Their support team is knowledgeable and responsive, aiming to address customer queries and concerns in a timely manner. While occasional delays may occur during peak times, overall customer service is reliable.

Product Quality and Selection

Crazy Domains offers a wide range of products and services, ensuring customers can find everything they need under one roof. Their domain registration process is seamless, and customers have access to an extensive selection of domain extensions. Web hosting plans are feature-rich and customizable, catering to different website needs. Additionally, Crazy Domains offers email hosting, website builders, SSL certificates, and other supplementary products to enhance the overall experience.

Website Usability

Crazy Domains' website design is user-friendly and aesthetically pleasing. The layout is intuitive, making it easy for customers to navigate and find the information they need. The website's search functionality is efficient, allowing users to quickly search for available domains and explore other services. Account management is also streamlined, enabling customers to easily access and manage their purchased products.

Returns and Exchanges

Crazy Domains has a clear refund policy for domain registration and hosting services. Customers can request a refund within a specific timeframe, typically 30 days, if they are unsatisfied with the service. However, it's important to note that certain limitations may apply, such as non-refundable setup fees or fees associated with domain transfers.

Promotions and Discounts

Crazy Domains frequently offers promotions and discounts on their services, allowing customers to save money on domain registrations, web hosting plans, and other offerings. These promotions are generally communicated through the website and marketing emails. Customers can take advantage of these discounts during specific periods, such as holiday seasons or special promotional events.

Reputation

Crazy Domains has built a solid reputation in the industry, earning the trust of customers over the years. They have a large customer base and positive reviews, highlighting their reliability and quality of service. Additionally, Crazy Domains is accredited by various industry organizations, further emphasizing their commitment to delivering trustworthy services.

Payment Options

Crazy Domains offers multiple payment options to cater to diverse customer preferences. Customers can choose to pay using credit/debit cards, PayPal, or bank transfers. The payment process is secure and encrypted, ensuring the privacy and protection of customers' financial information.

Loyalty Programs

Crazy Domains does not currently have a specific loyalty program in place. However, they occasionally reward their existing customers with exclusive offers, discounts, or additional features as a token of appreciation.

Customer Reviews

Customer reviews are generally positive, with customers praising Crazy Domains for their competitive pricing, user-friendly interface, and reliable customer support. Users appreciate the wide range of services available and the ease of managing their accounts through the website. However, there are occasional negative reviews related to technical issues and response times, although these instances are relatively rare.

Community Involvement

Crazy Domains actively participates in the community by sponsoring and supporting various events and initiatives related to technology, entrepreneurship, and online presence. They collaborate with industry experts and organizations to foster growth and innovation within the tech community.

Shipping and Costs

As a digital service provider, Crazy Domains does not involve physical shipping of products. Therefore, shipping costs are not applicable. However, customers should be aware of renewal costs associated with their domains and hosting plans, as well as any additional fees for selected optional features. In conclusion, Crazy Domains offers a wide range of services, competitive pricing, and a user-friendly experience. With their reliable customer service, quality products, and extensive product selection, they have earned a strong reputation in the industry. By continually improving their services and remaining committed to customer satisfaction, Crazy Domains has positioned itself as a trustworthy choice for individuals and businesses seeking web hosting and domain registration solutions.