Crazydomains Reviews

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76 Reviews

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22% users rated Terrible
0% users rated Poor
26% users rated Average
25% users rated Very Good
26% users rated Excellent
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T Tony Kotsopoulos
59 days ago

An Exceptional Experience with Outstanding Customer Service

When I reached out to crazydomains.com.au, I was lucky enough to connect with their online customer representative, Axl. Not only did Axl address my technical issue promptly, but he did so with a level of efficiency and professionalism that truly amazed me. His expertise and dedication shone through as he effortlessly guided me through the solution, leaving me impressed and grateful for the outstanding service I received. Without a doubt, my experience with crazydomains.com.au has been nothing short of exceptional, thanks to Axl's remarkable assistance.
K Kim
59 days ago

Life Saver: Crazy Domains Rescued My E-commerce Dreams!

I cannot express enough gratitude for the incredible support I received from Crazy Domains. As a complete novice in the e-commerce world, I hit a roadblock when trying to integrate my domain with Shopify. Desperate for guidance, I turned to the live chat support and was lucky enough to connect with Lordhey. Not only did he patiently walk me through the process, but he went above and beyond by taking it upon himself to handle the technicalities, effectively saving my e-commerce dreams. I cannot recommend Crazy Domains highly enough for their exceptional customer service and willingness to go the extra mile. Thank you, Crazy Domains, for being the unwavering support I needed to kick-start my online business.
L Lyndsay Le Gassick
59 days ago

Unwavering Patience and Expert Guidance: A Personal Account with Crazydomains.com.au

Embarking on the journey of connecting my domain with Google Workspace felt like a daunting task, especially for someone like me who is not the most technically inclined. However, my experience with Crazydomains.com.au turned out to be nothing short of exceptional, all thanks to the remarkable support provided by John C. John C's patience knew no bounds as he meticulously guided me through each technical step with unwavering patience and clarity. His dedication to ensuring that I understood every aspect of the process was truly commendable, dispelling any sense of frustration or confusion that I initially harbored. With John C's expert guidance, what initially seemed like a complex maze of instructions transformed into a clear and manageable path. His willingness to go above and beyond to simplify the technicalities made a world of difference, instilling me with the confidence that I could successfully accomplish the task at hand. I am immensely grateful for John C's invaluable assistance, which not only enabled me to connect my domain seamlessly with Google Workspace but also instilled in me a newfound sense of empowerment and understanding in navigating technical challenges. Thank you, John C, for your unparalleled support and dedication.
M Matthew Lyttle
59 days ago

Unwavering Support and Reliability!

As a small business owner, I cannot stress enough the importance of reliable customer support when it comes to web hosting services. My experience with crazydomains.com.au has been nothing short of exceptional. The support team has consistently gone above and beyond to ensure that my website runs smoothly and my concerns are addressed promptly. Unlike some negative experiences shared by others, I have found the support staff to be incredibly knowledgeable and proactive in their approach. When I faced a minor hiccup during a website migration, the team at Crazy Domains worked tirelessly to resolve the issue in a timely manner, keeping me informed every step of the way. What truly sets Crazy Domains apart is their unwavering commitment to customer satisfaction. Whenever I reach out for assistance, I am met with a friendly and competent team member who is eager to help and quick to find a solution. Their dedication to resolving issues promptly has saved me both time and money, allowing me to focus on growing my business without unnecessary setbacks. I can confidently say that Crazy Domains has become an invaluable partner for my online presence, thanks to their exceptional support and reliable services. If you're looking for a web hosting provider that puts its customers first, I wholeheartedly recommend giving Crazy Domains a try. Trust me, you won't be disappointed!
S Steve Gilbert
60 days ago

Rescued by Stellar Support: My Journey with Crazy Domains

Stepping into the perplexing world of tech difficulties, I found myself tangled in a web of email chaos with Crazy Domains. Desperation crept in as my inbox refused to receive emails, confining them to the abyss of sending. Amidst this chaos, the elusive login button seemed like a needle in a haystack, leaving me stranded. A ray of hope shone through the clouds of confusion when Crazy Domains unraveled the mystery, attributing it to a disconnect with Google. Their solution seemed simple – just log in. Yet, the irony was stark as the very broken email address was required for the reset. A perplexing predicament indeed! Adding fuel to the fire, the looming suspicion of overcharges lingered in the air. Doubts clouded my mind, questioning the value of services I allegedly didn't use. The response advocating vigilance and suggesting a thorough account check left me feeling skeptical – a classic case of "Crazy right!" Despite the bumps encountered on this tumultuous tech journey, a silver lining emerged. The unwavering support from Crazy Domains' team proved to be the beacon in my turbulent storm. Their dedication and assistance turned a potentially disastrous situation into a learning experience, urging caution and diligence in navigating the intricacies of online domains. To all venturing into the digital realm with Crazy Domains, heed this cautionary tale. Stay vigilant, engage proactively, and let the stellar support guide you through the maze of uncertainties. Remember, within the chaos lies the opportunity for growth and discovery. Embrace it with open arms, for Crazy Domains is indeed a wild ride worth experiencing.
J jerry tew
60 days ago

Rescued by Crazy Domains: A Heartfelt Tribute to Exceptional Customer Service

In a digital world filled with uncertainties, finding a reliable web hosting provider like Crazy Domains has been a game-changer for me. When technical hiccups threatened to derail my online presence, their unwavering support and expertise shone through. My heartfelt gratitude extends to Charlotte from Crazy Domains, whose exceptional assistance and problem-solving skills consistently exceed my expectations. Charlotte's dedication to resolving my issues swiftly and effectively has not gone unnoticed. Every interaction with their customer service team reaffirms my decision to trust Crazy Domains with my website. In a sea of service providers, Crazy Domains stands out for their unwavering commitment to customer satisfaction. I can confidently say that their support team has rescued me from countless website crises, making them an invaluable partner in my online journey. Thank you, Crazy Domains, and special thanks to Charlotte, for always managing to solve my issues with unparalleled efficiency and care. Your stellar service sets a benchmark for excellence in the industry, and I am truly grateful for your unwavering support.
J James Cuttance
60 days ago

A LIFESAVER: MY JOURNEY WITH CRAZY DOMAINS

Embarking on my online venture, I landed on crazydomains.com.au with high hopes and dreams. However, reality hit hard when my experience turned nightmarish. Formerly a haven with local customer service, the shift offshore left me stranded in a sea of chaos. Amidst a whirlwind of challenges, my website's loading time skyrocketed to 20-30 seconds post-migration to Crazy. Every call for help echoed the same scripted response, leaving me feeling lost and abandoned. The once-promising support now resembled a broken record of empty promises and redirected blame. Despite the allure of positive reviews, I soon learned the bitter truth – they were nothing but well-crafted illusions. The facades of excellence crumbled under the weight of multiple issues within a mere five days. The facade of excellence crumbled under the weight of multiple issues within a mere five days. Yet, amidst the despair, a glimmer of hope emerged. Through perseverance and countless attempts, salvation arrived in the form of an understanding representative who listened, empathized, and most importantly, resolved my concerns. This ray of sunshine amidst the storm was a reminder that not all hope was lost. Hence, I implore you, dear reader, not to flee from Crazy Domains in fear, but rather tread cautiously. Not all journeys are smooth, and while obstacles may arise, there remains a faint glimmer of potential redemption. My tale serves as a cautionary yet hopeful narrative, for amidst the chaos, there lies the potential for transformation and growth.
H Huw Davies
60 days ago

Exceptional Service and Reliable Support Keeps Me Coming Back for More!

I cannot emphasize enough how the remarkable customer service at CrazyDomains has made me a loyal customer. Each time I faced a technical hurdle, their support team, especially John O., has risen to the occasion with speed and expertise. Their unwavering assistance in setting up domain records has been invaluable to my online ventures. The efficiency and dedication displayed by the team at CrazyDomains have not only solved my issues promptly but have also instilled trust and confidence in their services. With such reliability and professionalism, I wholeheartedly recommend CrazyDomains to anyone seeking top-notch domain solutions. Thank you, John O., for your exceptional support!
J Jeff Smith
60 days ago

Unveiling Costly Surprises: My Honest Review of crazydomains.com.au

Discovering unexpected charges on my bill for a service I never consciously signed up for was disheartening. What started as an enticing offer of a 'free website builder for 3 months' upon registering my domain with crazydomains.com.au turned into a financial burden over the past three years. While the initial allure seemed promising, the subsequent automatic billing for an unnecessary add-on left a bitter taste in my mouth. The frustration of realizing that what was pitched as a temporary bonus had evolved into a costly commitment weighed heavily on me. I found myself questioning the integrity of the service provider and feeling deceived by the lack of transparency in their billing practices. The idea of paying for a service that I neither wanted nor benefited from left me feeling taken advantage of. For those considering partnering with crazydomains.com.au, I would advise caution and thorough scrutiny of any additional offers presented. While the initial services may be satisfactory, beware of hidden costs and questionable upselling tactics that could unexpectedly drain your finances. Transparency and honesty in billing are essential pillars of trust in any business relationship, and my experience serves as a cautionary tale in navigating the intricacies of online services. In an era where online transactions dominate our daily lives, it is crucial for service providers to prioritize clarity and fairness in their dealings with customers. While my journey with crazydomains.com.au took an unfortunate turn, I hope that sharing my story can empower others to make informed decisions and advocate for accountability in the digital landscape.
B brigid amato
61 days ago

Exemplary Service that Exceeded Expectations!

Let me begin by acknowledging the exceptional service I received from Lordrhey at crazydomains.com.au. From the moment I reached out for assistance, Lordrhey exhibited profound knowledge and a remarkable willingness to help. Despite my numerous inquiries and uncertainties, he remained patient and dedicated, ensuring that my issue was not only resolved promptly but also comprehensively. His efficiency and expertise truly set a new standard for customer service. I am immensely grateful for his assistance, and I highly recommend crazydomains.com.au to anyone seeking a genuinely outstanding support experience.
W wendy
62 days ago

Unmatched Customer Service: A Beacon of Efficiency and Understanding

Reflecting on my experience with crazydomains.com.au, I am compelled to share the exceptional service I received. From the moment I placed my call, I was greeted promptly, sparking a wave of relief as Cleo answered swiftly. Her understanding demeanor towards my technological limitations immediately put me at ease. Cleo's knowledge and expertise shone through as she not only resolved my initial issue with remarkable promptness but also went above and beyond by fixing additional concerns she identified along the way. Her proactive approach and unwavering dedication to customer satisfaction truly set a benchmark for unparalleled service. In a world where efficiency and empathy are sometimes hard to come by, my encounter with Cleo at crazydomains.com.au stands as a testament to the power of exceptional customer support. I am genuinely grateful for the seamless assistance I received and can confidently say that my trust in their services has only been solidified further.
T Taieri Tennis Club
65 days ago

Exceptional Support and Problem-Solving

I had an incredible experience with crazydomains.com.au's customer care team, and I can't help but share my satisfaction. I was struggling to configure my email access, and that's when I connected with DOJIE from Customer Care. Their patience and deep understanding of the issue immediately put me at ease. DOJIE went above and beyond to walk me through the entire process, and thanks to their guidance, I successfully resolved the issue. The level of support and expertise displayed by DOJIE is truly commendable, and it's clear that they are a valuable asset to the company. Their assistance not only resolved my problem but also left me feeling truly valued as a customer. I can't thank DOJIE and crazydomains.com.au enough for their exceptional customer care.
A Adro
65 days ago

Overcoming DKIM Challenges with Crazy Domains Support

As a customer of crazydomains.com.au, I recently encountered a frustrating DKIM certificate issue that was impacting my email delivery to Gmail addresses. Despite having prior knowledge of the problem, I was relieved when Crazy Domains' support team promptly investigated the matter. They assured me that the DNS propagation process could potentially resolve the issue within hours or by the next day. What truly impressed me was the proactive approach taken by my authoritative nameserver, even though it was not affiliated with Crazy Domains. They offered to monitor the situation closely and intervene if needed, showcasing a level of dedication that went above and beyond my expectations. In the meantime, I took the initiative to input the necessary DKIM values as a TXT record on my end, hoping to expedite the resolution process. Thanks to the collaborative efforts of Crazy Domains' support and the diligent oversight provided by my nameserver, the DKIM problem was successfully addressed. I am grateful for the swift response and effective solutions offered during this challenging time. This experience has not only strengthened my trust in Crazy Domains but also highlighted the importance of responsive customer support in resolving technical issues promptly and efficiently.
P Pasquale
65 days ago

Exceeding Expectations with John O at Crazy Domains

When navigating the world of domain registration and web hosting, finding exceptional customer service can feel like uncovering a hidden gem. That's why I was pleasantly surprised by my experience with John O at Crazy Domains. John O's assistance went beyond the ordinary; his expertise and dedication shone through in every interaction. He not only resolved my technical issue swiftly but also took the time to explain the steps clearly, ensuring that I felt empowered and informed throughout the process. His professional yet personable approach transformed what could have been a stressful situation into a smooth and efficient resolution. I truly appreciated his patience, attention to detail, and genuine commitment to providing great help. I can confidently say that John O's outstanding support epitomizes the high standards that Crazy Domains upholds. Thanks to his exceptional service, I feel reassured and inspired to continue my online endeavors with a reliable partner by my side.
N Narayani Wellness
67 days ago

“Charisse Taneo: A Reliable Support Hero at crazydomains.com.au”

When navigating the complex world of website domains, having a knowledgeable and responsive support team can make all the difference. In my recent experience with crazydomains.com.au, Charisse Taneo stood out as a true support hero. Her assistance was not just helpful but timely, saving me from potential domain-related headaches. Charisse's prompt response and dedication to addressing our domain request highlighted her commitment to customer satisfaction. Her expertise and proactive approach ensured that our transition was seamless and stress-free. In a digital age where quick resolutions are paramount, Charisse exceeded expectations with her efficiency and professionalism. I am truly grateful for Charisse Taneo's assistance and commend her for setting a stellar example of exceptional customer service at crazydomains.com.au. She truly embodies reliability and support, making the domain management process a breeze. Thank you, Charisse, for your outstanding dedication to helping customers like me achieve online success.

Introduction

Crazy Domains is a leading domain registration and web hosting provider in Australia. With over 20 years of experience in the industry, they offer a comprehensive range of online services to help businesses establish and grow their online presence. In this editorial review, we will explore various aspects of Crazy Domains, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of domain extension options
    • Competitive pricing for domain registration and web hosting
    • Responsive and user-friendly website
    • 24/7 customer support available
    • Additional services such as website builders and email hosting
  • Cons:
    • Some additional services may have higher pricing compared to specialized providers
    • Limited options for advanced customization

User Experience

Crazy Domains provides a pleasant user experience through their intuitive website design. Navigating through different categories and services is simple, allowing users to find what they need efficiently. The domain search feature is quick and provides comprehensive results, making it easy for users to find and register their desired domain names. They also offer an easy-to-use control panel for managing domains and web hosting services.

Pricing and Value for Money

Crazy Domains offers competitive pricing for domain registration and web hosting services. Their domain prices are affordable and vary based on the selected domain extension. They provide various web hosting plans suitable for businesses of all sizes, with different feature sets and pricing tiers. While some additional services may have higher costs compared to specialized providers, the overall value for money is good due to the comprehensive range of services offered.

Customer Service

Crazy Domains prides itself on its excellent customer service. They offer 24/7 support through multiple channels, including live chat, phone, and email. Their support team is knowledgeable, responsive, and strives to resolve customer issues promptly. Additionally, they offer a comprehensive knowledge base and support articles to help customers with common queries and technical assistance.

Product Quality and Selection

Crazy Domains provides reliable and high-quality domain registration and web hosting services. They partner with reputable global infrastructure providers to ensure excellent performance, security, and uptime. Their range of domain extensions covers popular options, as well as country-specific extensions, catering to various business needs. With different web hosting plans and additional services like website builders and email hosting, they offer a comprehensive selection to suit different requirements.

Website Usability

Crazy Domains' website is user-friendly and well-designed. The layout is intuitive, and the search function makes it easy to find desired services. The website is optimized for both desktop and mobile devices, ensuring a seamless browsing experience. Information about products, pricing, and features is presented clearly, helping users make informed decisions. The checkout process is straightforward, with secure payment options available.

Returns and Exchanges

Crazy Domains has a clear policy regarding returns and exchanges. However, due to the nature of domain registration and web hosting services, returns and exchanges are usually not applicable. It's important for customers to review the terms and conditions before making any purchases to understand the applicable policies.

Promotions and Discounts

Crazy Domains regularly offers promotions and discounts on domain registrations and web hosting services. These promotions can provide significant savings for customers. They also offer bundle deals and package discounts, allowing customers to save more when opting for multiple services. Customers can stay updated on the latest promotions through the website or by subscribing to their newsletter.

Reputation

Crazy Domains has built a strong reputation in the industry over the years. Their extensive experience and large customer base are indicative of their reliability and trustworthiness. They have received positive feedback from many satisfied customers, highlighting their excellent service, reliability, and comprehensive range of offerings.

Payment Options

Crazy Domains offers multiple payment options to cater to different customer preferences. They accept major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, they provide the option to pay via PayPal, offering added convenience and security for online transactions.

Loyalty Programs

Currently, Crazy Domains does not have a specific loyalty program in place. However, they do provide discounted pricing for long-term commitments and offer regular promotions and discounts, benefiting both new and existing customers.

Customer Reviews

Customer reviews for Crazy Domains are predominantly positive, showcasing their commitment to customer satisfaction. Customers praise their reliable services, competitive pricing, and friendly customer support. The positive reviews indicate that Crazy Domains is well-regarded in the industry and has a satisfied customer base.

Community Involvement

Crazy Domains actively participates in community involvement initiatives. They support various charitable causes and social projects, contributing to the betterment of society. Their commitment to community involvement demonstrates their ethical values and dedication beyond their role as a service provider.

Shipping and Costs

As a digital service provider, Crazy Domains does not involve physical shipping of products. However, they offer instant activation of domain registrations and web hosting services upon successful purchase. Costs are transparently displayed on the website, and customers only pay for the selected services without any additional shipping charges.

In conclusion, Crazy Domains is a reputable and reliable domain registration and web hosting provider. With their wide range of services, competitive pricing, user-friendly website, and excellent customer support, they are a strong choice for individuals and businesses looking to establish and enhance their online presence in Australia.