Crookandcrook Reviews

Voted Good (5/5)

651 Votes

40 Reviews

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In the Fishing Store category

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R Rick Croson
65 days ago

Exceeding Expectations: A Testimonial of Honesty and Integrity

Sharing my experience with crookandcrook.com has been a truly enlightening journey. Initially, there was a discrepancy between the product advertised and the actual delivery. However, what truly stood out was the exceptional customer service in rectifying the situation. Despite the missing items in my order - such as the plug and non-slip bucket pad, which were clearly indicated in the website's description - the team at crookandcrook.com took immediate action upon being notified. Their prompt response and genuine commitment to customer satisfaction were truly commendable. Not only did they swiftly address the issue by sending the missing components, but they also went above and beyond to ensure that I was satisfied with the resolution. This level of honesty and integrity in customer service is a rare find in today's world, making my overall experience with crookandcrook.com a positive and memorable one. I am grateful for their dedication to customer care and their unwavering commitment to making things right. It is evident that crookandcrook.com values their customers and prioritizes their satisfaction above all else. I highly recommend crookandcrook.com to anyone seeking a reliable and customer-oriented shopping experience. Thank you for exceeding my expectations and showcasing true integrity in business.
D Dennis
81 days ago

Seas of Satisfaction: A Testimonial for Crock & Crock Marine

From the moment I navigated to crookandcrook.com, I was greeted with an experience that exemplified efficiency and excellence. The swift service I received surpassed my expectations, breathing life into the saying 'time is of the essence.' Their commitment to quality was evident in the products I purchased, each item a testament to meticulous craftsmanship and durability. What truly set Crock & Crock Marine apart was their dedication to keeping me informed every step of the way. I was kept in the loop regarding the status of my order, and the shipping progress was communicated promptly and clearly. This level of transparency reassured me and solidified my trust in their brand. Not only did I find competitive pricing on their website, but the value I received far exceeded the cost. The satisfaction of knowing that I had invested in products that would stand the test of time was truly priceless. Crock & Crock Marine is not just a retailer; they are purveyors of peace of mind and assurance. In conclusion, my experience with Crock & Crock Marine left me not only impressed but genuinely grateful. I am confident in recommending them to fellow marine enthusiasts and anyone who values efficiency, quality, and superb communication in their shopping experience.
J John j melero
106 days ago

Unforgettable First Purchase: An Exceptional Experience with CrookandCrook.com

Embarking on my maiden voyage with CrookandCrook.com was an absolute delight! The seamless process of browsing through their products, selecting my item, and completing the purchase left a lasting impression on me. The customer service I received was unparalleled, and their prompt assistance truly exceeded my expectations. I am immensely grateful for the exceptional service provided by CrookandCrook.com. John J's genuine appreciation and thankfulness are sentiments I wholeheartedly echo. Thank you for making my first purchase a memorable and enjoyable experience. I eagerly look forward to future transactions with this outstanding company.
K Kaaren Rousseve
114 days ago

A Heartfelt Thank You to CrookandCrook.com for Making Christmas Special

When I stumbled upon CrookandCrook.com, I wasn't sure what to expect. Thankfully, Danny’s expertise and assistance turned what could have been a daunting experience into a delightful one. The package arrived just in time for Christmas, and the look on my grandson’s face was priceless. As a student in Miami studying marine biology, he was overjoyed with his new fishing gear. It’s heartwarming to see him pursuing his passion with such enthusiasm and joy. Thank you, Danny, and the team at CrookandCrook.com for not only providing top-notch products, but also for going above and beyond to ensure a memorable experience. Your dedication to customer satisfaction is truly commendable, and I will definitely be returning for more in the future. Here's to many more successful fishing trips ahead!
K Kevin Collison
118 days ago

Going Above and Beyond: A Tale of Exceptional Service by Daniel and the C&C Team

Crafted with utmost care and personalized attention, my experience with Crook & Crook was nothing short of remarkable. Led by the dedicated efforts of Daniel and the entire C&C team, they went the extra mile to ensure that our much-needed gear reached its destination on a charter flight to the Bahamas, despite the challenging hurdles posed by international banking processes. Their unwavering commitment and tireless dedication in navigating through the complexities of logistics and overseas transactions truly set them apart. Daniel's meticulous coordination and the team's collective efforts exemplified a level of customer service that exceeded all expectations. In a world where exceptional service is rare to come by, Crook & Crook shone brightly as a beacon of reliability and proficiency. I am immensely grateful to C&C for their outstanding support and for delivering nothing short of excellence. Their stellar performance deserves every bit of the five stars awarded, symbolizing the top-tier service they consistently provide. Thank you, Crook & Crook, for your unwavering dedication and exceptional service that made all the difference! ⭐️⭐️⭐️⭐️⭐️
J James D Severance
123 days ago

Unmatched Speed and Savings

Diving into my online search for fishing and crabbing supplies, I stumbled upon CrookandCrook.com. To my delight, not only did they offer the best prices in town, but their shipping speed left me in awe. Lightning fast would be an understatement! From the moment I hit "confirm order," it felt like a flash – my package was already on its way to me. The convenience and efficiency CrookandCrook.com provides are unparalleled. I can't help but smile, knowing that I have found a reliable go-to for all my maritime needs. In this fast-paced world, CrookandCrook.com stands out by delivering not just products, but an experience. I have now made it a habit to always check with Crook first, confident that they will exceed my expectations every time. Thank you, CrookandCrook.com, for making my shopping experience a breeze!
L Linda Longton Kelsh
134 days ago

Wonderful customer service

I couldn't be happier with my experience at crookandcrook.com. The customer service team went above and beyond to help me find exactly what I needed. Their dedication to ensuring customer satisfaction was truly remarkable. On top of that, the prices were unbeatable, making it a win-win situation for me. I highly recommend crookandcrook.com to anyone in search of exceptional service and great deals. Thank you for making my shopping experience so enjoyable!
H Henry Suarez
136 days ago

Life-saving convenience and rapid delivery!

From the moment I stumbled upon crookandcrook.com, I knew I had found a gem. The seamless online ordering process made finding and purchasing exactly what I needed a breeze. And let's talk about the lightning-fast delivery! I was absolutely blown away by how quickly my order arrived at my doorstep. Thank you for not only meeting but exceeding my expectations. I'll definitely be returning for all my future needs.
D Dale Anderson
140 days ago

Exceptional Service and Quality Products!

I cannot speak highly enough about my experience with CrookandCrook.com. I reached out to inquire about a potential collaboration, and I was pleasantly surprised by the exceptional service I received. Not only were they open to discussing possible discounts or products, but they also showed genuine interest in my needs as a customer. As an avid YouTuber in the outdoor and fishing community, I require a reliable source for high-quality traps, and CrookandCrook.com exceeded all my expectations. The products they offer are top-notch, and their willingness to work with me on a collaboration further solidified my trust in their brand. The team at CrookandCrook.com goes above and beyond to ensure customer satisfaction. Their prompt and courteous communication truly sets them apart. I am thrilled to have found a company that not only delivers exceptional products but also values building meaningful partnerships with their customers. I wholeheartedly recommend CrookandCrook.com to anyone in need of reliable fishing gear and exceptional customer service. Thank you for the wonderful experience!
D Dale Anderson
140 days ago

Unlocking Opportunities with CrookandCrook – A YouTuber’s Perspective

Upon discovering crookandcrook.com, I was thrilled to explore potential collaborations with such a reputable brand. Being an avid YouTuber with a dedicated following, I envisioned weaving their top-notch products seamlessly into my content while benefitting from a mutually beneficial partnership. I reached out to CrookandCrook, expressing my enthusiasm for their products and proposing a collaboration that could showcase their traps to my audience. The idea of securing a discount or exploring product promotion possibilities excited me, as it could not only fulfill my trapping needs but also introduce my YouTube community to a trusted brand like CrookandCrook. As I eagerly awaited their response, I couldn't help but imagine the endless possibilities that awaited - from featuring their traps in captivating videos to sharing genuine reviews with my engaged viewers. The thought of forging a meaningful partnership with a brand known for quality products fueled my excitement even further. I eagerly look forward to potentially working with CrookandCrook, as the prospect of aligning my passion for content creation with their exceptional products is a match made in digital heaven. Here's to unlocking new opportunities and creating valuable content together!
J JD
151 days ago

Great company

As a passionate angler, I can't help but share my experience with CrookandCrook.com. From the moment I placed my order, I was blown away by their exceptional service. My package arrived swiftly, and everything was exactly as I had hoped for. This company truly understands the needs of fishing enthusiasts like myself. I can't wait to place my next order with them. Thanks, CrookandCrook.com, for making my fishing experience even more enjoyable!
V Vincent
153 days ago

Outstanding purchase experience

⭐⭐⭐⭐⭐ I can't say enough about my outstanding experience with Crook & Crook. I was thrilled to find the Portarod offshore 5 pole holder at such a great price on their website. However, what truly set them apart was the exceptional customer service I received from Daniel C. Daniel went above and beyond to help me secure the last one they had in stock, putting my order together seamlessly and addressing all of my questions and concerns with remarkable efficiency. His dedication and professionalism made the entire purchasing process a breeze. Despite being based in Miami, my order made its way to New York in record time, and I was thoroughly impressed with the swift delivery. I can confidently say that Crook & Crook has earned my trust and future business. I highly recommend them to anyone in search of top-quality marine equipment and stellar customer care. Thank you, Daniel, and thank you, Crook & Crook, for an unforgettable purchasing experience.
V Vincent
153 days ago

Unforgettable Customer Service: A Lifesaver in a Sea of Options

After stumbling upon Crook & Crook's website in search of a specific fishing pole holder, I came across the Portarod Offshore 5 pole holder at an unbeatable price. What truly made this purchase stand out was the exceptional customer service provided by Daniel C. He went above and beyond to assist me in securing the last item in stock, making the entire ordering process seamless and enjoyable. Despite being located in Miami, the quick responses to my inquiries and the prompt delivery to New York showcased their commitment to customer satisfaction. This level of dedication and care is a rarity in today's online shopping landscape, and it's a testament to the values upheld by Crook & Crook. Moving forward, I have no doubt that I will return to Crook & Crook for all my fishing gear needs. The personalized attention and efficient service I received have set a new standard for online shopping for me. I wholeheartedly recommend this store to anyone in search of not just products, but a memorable customer experience that goes above and beyond expectations.
R Roland Rodriguez
184 days ago

Amazing experiance love my reel

⭐️⭐️⭐️⭐️⭐️ I can't help but share my fantastic experience with Crook and Crook. From start to finish, it was nothing short of amazing. When I placed my order for a new reel on crookandcrook.com, I was pleasantly surprised at how quickly it arrived. As an avid angler, receiving my gear promptly was a huge plus. The product itself was everything I had hoped for and more. It's clear that Crook and Crook takes pride in offering high-quality items, as my new reel exceeded my expectations. But what truly stood out was the exceptional customer service. The team at Crook and Crook made me feel valued and appreciated as a customer, going above and beyond to address my queries and ensure I was completely satisfied with my purchase. I can confidently say that Crook and Crook has won me over as a loyal customer. If you're on the lookout for top-notch fishing gear and a delightful shopping experience, look no further than Crook and Crook. Thank you for making my reel purchase an absolute delight!
R Rick Perry
192 days ago

$10 shipping for a folded $22 chart is greed.

As a seasoned sailor, I pride myself on being well-prepared with the right charts for every voyage. So, when I discovered crookandcrook.com, I was ecstatic to find a wide selection of nautical charts at reasonable prices. I quickly added two charts to my cart, each priced at $22, and agreed to the $10 shipping fee. However, my excitement turned to disappointment when one of the charts was unexpectedly cancelled before shipping, leaving me with only one item. Despite this, I was still charged the full $10 shipping fee, which felt excessive for a single chart. I felt powerless, as I was not given the opportunity to adjust or cancel my order in light of the change. This experience left a bitter taste in my mouth, as I was taken aback by the lack of communication and transparency. It felt like a missed opportunity for crookandcrook.com to prioritize customer satisfaction over profit. As a loyal customer who values integrity and fairness, I hope that crookandcrook.com will reconsider their shipping policies to better serve their customers in the future.

Introduction

Crookandcrook.com is an online store specializing in fishing and outdoor gear. With a wide selection of products, competitive prices, and a reputation for excellent customer service, it has become a popular destination for fishing enthusiasts. In this review, we will explore the various aspects of crookandcrook.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive selection of fishing and outdoor gear
    • Competitive prices
    • Responsive and user-friendly website
    • Fast and reliable shipping
    • Excellent customer service
  • Cons:
    • Limited international shipping options
    • Occasional stock availability issues

User Experience

Crookandcrook.com offers a seamless browsing and shopping experience. The website's layout is clean and intuitive, making it easy to find products and navigate through different categories. The search function is robust, allowing users to quickly locate specific items. Additionally, product descriptions are detailed and informative, providing customers with essential information to make informed purchasing decisions.

Pricing and Value for Money

Crookandcrook.com offers competitive prices on its wide range of fishing and outdoor gear. The website regularly features promotions and discounts, further enhancing the value for money. Customers can find quality products at affordable prices, ensuring they get the most out of their purchases.

Customer Service

One of Crookandcrook.com's standout features is its exceptional customer service. The support team is knowledgeable, responsive, and prompt in addressing inquiries and resolving issues. Customers can reach out via phone or email, and the team is always eager to assist with product recommendations, order tracking, and any concerns that may arise.

Product Quality and Selection

Crookandcrook.com offers a wide selection of fishing and outdoor gear, ensuring that customers can find everything they need for their outdoor adventures. The products are sourced from reputable brands, guaranteeing quality and durability. The website is regularly updated with new arrivals, ensuring that customers have access to the latest gear and technologies in the industry.

Website Usability

The crookandcrook.com website is designed with a focus on usability. The interface is visually appealing and easy to navigate. The website's load times are fast, ensuring a smooth browsing experience. Additionally, the checkout process is streamlined and secure, allowing customers to complete their purchases without any hassle.

Returns and Exchanges

Crookandcrook.com has a straightforward returns and exchanges policy. If a customer is unsatisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. The process is efficient, and the customer service team is readily available to assist customers throughout the process.

Promotions and Discounts

Crookandcrook.com frequently offers promotions and discounts on various products. Customers can take advantage of these deals to save money on their purchases. The website also has a newsletter and social media presence, where customers can stay updated on the latest promotions and exclusive offers.

Reputation

Crookandcrook.com has built a strong reputation within the fishing and outdoor gear industry. With years of experience and a commitment to customer satisfaction, the company has garnered positive reviews from customers. The website's reputation further solidifies its position as a reliable and trusted online retailer.

Payment Options

Crookandcrook.com accepts a variety of payment options, including major credit cards and PayPal. The secure payment gateway ensures that customers' financial information is protected during transactions.

Loyalty Programs

Crookandcrook.com offers a loyalty program to reward its repeat customers. The program allows customers to accumulate points with each purchase, which can be redeemed for discounts on future orders. This incentive encourages customer loyalty and provides added value for frequent shoppers.

Customer Reviews

Customer reviews on Crookandcrook.com are overwhelmingly positive. Users praise the website's wide selection, competitive pricing, and excellent customer service. The reviews reflect the satisfaction of customers who have had positive experiences with their purchases and interactions with the company.

Community Involvement

Crookandcrook.com actively participates in community events and initiatives related to fishing and outdoor recreation. The company sponsors fishing tournaments, organizes educational workshops, and supports conservation efforts. This demonstrates its commitment to engaging with the community and promoting the outdoors.

Shipping

Crookandcrook.com offers fast and reliable shipping. Orders are typically processed and shipped within a reasonable timeframe. The website provides tracking information, allowing customers to monitor the progress of their deliveries. However, international shipping options are limited, which may be a drawback for international customers looking to purchase from the website.

Costs

Crookandcrook.com strives to provide competitive pricing for its products. While shipping costs are reasonable, they may vary depending on the size and weight of the order. Customers can take advantage of promotions and discounts to offset these costs and ensure a cost-effective shopping experience.

In conclusion, crookandcrook.com is a reputable online store offering fishing and outdoor gear. With its extensive product selection, competitive prices, excellent customer service, and commitment to community involvement, it has become a go-to destination for fishing enthusiasts. The website's user-friendly interface, secure payment options, and efficient returns policy further enhance the overall shopping experience. While international shipping options may be limited, crookandcrook.com remains a reliable and trusted online retailer for all fishing and outdoor gear needs.