Crosshatchclothing Reviews

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40 Reviews

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In the Clothing Store category

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13% users rated Poor
5% users rated Average
0% users rated Very Good
58% users rated Excellent
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U Uday
47 days ago

An Unmatched Experience: A Testimonial for Crosshatch Clothing

When I stumbled upon Crosshatch Clothing, I was initially drawn in by their trendy apparel. Little did I know that I would not only find fantastic products but also experience exceptional service. From navigating their user-friendly website to placing my order, every step was seamless and stress-free. The quality of the product exceeded my expectations, and the swift delivery left me pleasantly surprised. Crosshatch Clothing truly stands out in the realm of online shopping. Their dedication to customer satisfaction is palpable in every interaction. I am beyond impressed with their top-notch products and lightning-fast service. If you are looking for a reliable and stylish online shopping experience, I highly recommend giving Crosshatch Clothing a try. Trust me; you won't be disappointed!
J JasKik
48 days ago

Good service and immediate supply

My assessment for crosshatchclothing.com Good servie and immediate supply
N Neil Hughes
60 days ago

Thoroughly Impressed with CrossHatch Clothing: Exquisite Quality, Missed Mark on Sizing

I recently experienced the impeccable craftsmanship of CrossHatch Clothing when I ordered a medium-sized garment. While the quality of the item surpassed my expectations, I couldn't help but notice that the medium size ran a bit smaller than anticipated. Despite encountering a sizing issue, the intricate details and superior materials used in the clothing item were truly impressive. The unique design and attention to detail showcased CrossHatch's dedication to delivering top-notch products to their customers. However, I must highlight that the return process, although smooth, incurred a £5 fee. As a customer, I believe that offering free returns, especially in cases like mine where the sizing may vary, would greatly enhance the overall shopping experience and encourage customer loyalty. Overall, I remain thoroughly impressed with CrossHatch Clothing's commitment to quality and style. It's evident that they prioritize customer satisfaction and continuously strive to deliver exceptional products. I look forward to exploring more of their collection in the future, hoping to find the perfect fit that matches the outstanding quality I've come to expect from this brand.
T Teddy
77 days ago

Unmatched Style, Mixed Customer Service

In my recent experience with crosshatchclothing.com, I was thrilled by the stylish jacket I purchased. The fit was impeccable, and I truly felt like a trendsetter whenever I wore it. However, my excitement was dampened when I discovered that the pocket zip was broken upon arrival. Although the customer service team promptly offered a replacement if I returned the jacket, the timing couldn't have been worse as I needed the jacket for an upcoming trip. I had no choice but to take matters into my own hands and get the zip fixed at the cleaners. To my surprise, this only cost £8. Hoping for a bit of goodwill from Crosshatch, I reached out and inquired if they could assist with the repair costs. Unfortunately, my request was met with a refusal, followed by repeated instances of my emails being ignored. This lack of response left me feeling disheartened, as I believe in the power of open communication and good customer relations. However, I choose to see this as a learning experience. While some encounters may not go as smoothly as anticipated, it's all part of the journey of discovering reliable brands and exceptional service. Despite the slight hiccup, I remain grateful for the exceptional style and quality of the jacket I purchased. In the end, it's not just about the product but also the overall experience that leaves a lasting impression.
M Mrs Helen Newton
90 days ago

Unmatched Quality and Accurate Descriptions – A Customer’s Delight!

My experience with crosshatchclothing.com left me pleasantly surprised. The quality of the products I received surpassed my expectations, showcasing impeccable craftsmanship and durable materials. Not only that, but the items were precisely as described on the website, a rare occurrence in online shopping. From the moment I placed my order to its arrival at my doorstep, the customer service was exceptional. The team was responsive, attentive, and ensured a smooth shopping experience from start to finish. I couldn't be happier with my purchase, and I wholeheartedly recommend crosshatchclothing.com to anyone looking for top-notch products and accurate descriptions. It's a true gem in the world of online shopping!
D dawnpitts
90 days ago

A Fashion Steal: Crosshatch Delivers Value Beyond Expectations!

I stumbled upon crosshatchclothing.com, not expecting much, but boy was I in for a surprise! Five trendy tee shirts, a couple of socks, and stylish pants for under 35 quid – can you believe it? In today's world, where prices seem to skyrocket, this was a true bargain! What amazed me even more was the seamless shopping experience. With just one email, I had all my items sorted before Christmas – talk about efficiency! What started as a casual browsing session turned into multiple orders because I couldn't resist their fantastic deals. Thank you, Crosshatch, for exceeding my expectations and providing such high-quality products at unbeatable prices. You've gained a loyal customer in me!
J joseph deegan
105 days ago

Above and Beyond Service Recovery: A Testimonial

Sharing my experience with CrossHatchClothing.com, I encountered what seemed like a rocky start with my return and refund process. Despite the initial mishap, the customer service team went above and beyond to rectify the situation. After providing the necessary tracking information and details, they swiftly resolved the issue and ensured I received my refund promptly. Their dedication to customer satisfaction and service recovery truly impressed me. In the face of challenges, they displayed integrity and commitment to resolving issues efficiently. This experience not only restored my trust in the brand but also showcased their unwavering dedication to their customers. CrossHatchClothing.com exceeded my expectations, turning a potentially negative situation into a positive one. I highly recommend their products and commend their exceptional customer service. Thank you for going the extra mile!
J John Deane
118 days ago

Brilliant customer service

I can't help but sing praises for the exceptional customer service I received from Sian at Crosshatch. Despite a slight delay in my order, Sian went above and beyond to rectify the issue, proving that their dedication to customer satisfaction knows no bounds. The delay was not Crosshatch's fault, but that didn't stop Sian from taking ownership of the situation and ensuring that I, as a customer, felt heard and valued. It's rare to come across such genuine care and commitment to resolving concerns in the e-commerce world, and Sian truly stands out for her outstanding assistance. Thanks to her proactive approach and unwavering support, I am now an even more loyal fan of Crosshatch. I will undoubtedly return for future purchases, knowing that I can trust not only the quality of their products, but also the caliber of their customer service. Sian, thank you for turning what could have been a frustrating experience into a shining example of top-notch customer care. Crosshatch is lucky to have you representing them, and I am grateful for the seamless resolution.
J John Deane
118 days ago

Transformative Customer Care Experience at Crosshatch Clothing

When I think about exceptional customer service, Sian at Crosshatch Clothing immediately comes to mind. Recently, I encountered a delay in my order, which was completely out of the company's control and was due to issues with Royal Mail. Despite this setback, Sian went above and beyond to resolve the issue promptly and efficiently. Her dedication to ensuring customer satisfaction was truly admirable. Sian's responsiveness and professionalism not only resolved my problem but also left me feeling valued as a customer. It's rare to come across such a high level of care and commitment in today's fast-paced world, and Sian exemplified these qualities effortlessly. I am beyond impressed with the way Crosshatch Clothing handles challenges and prioritizes customer happiness. Thanks to Sian's exceptional assistance, I can confidently say that I will choose Crosshatch again for my future purchases without hesitation. Kudos to Sian and the entire team for setting a standard of excellence in customer service that is truly commendable!
A Adrian Hannoc
119 days ago

A Disappointing Returns Experience with Crosshatch

I recently had a less than satisfactory experience with Crosshatch Clothing, and I feel compelled to share my story. I ordered three pairs of joggers in XL, and while I was impressed with the quality, the length was far too long for my liking. This prompted me to initiate a return, only to be met with unexpected costs and deductions. The return postage alone was quoted at £13 for a tracked delivery, which seemed exorbitant considering the original purchase was not even £30. Opting for a slightly cheaper option still resulted in nearly £5 spent on return postage. To add insult to injury, upon processing the return, Crosshatch subtracted the initial £2.99 delivery fee from my refund. This entire experience left me feeling disheartened, especially when I realized that many of their products are available through other retailers with complimentary delivery and returns. While I initially saw the convenience of ordering directly from their website, I regret to say that this transaction has deterred me from doing so in the future.
A Adrian Hannoc
119 days ago

A Lesson Learned: Crosshatch Clothing

As a tall guy, finding the right joggers has always been a struggle. When I came across Crosshatch Clothing, I thought I'd finally found the perfect fit. However, upon receiving my order, I realized the joggers were just too long for me. Disappointed, I initiated the return process, only to be taken aback by the costly return fees. The postage to return almost equaled the value of the joggers, and to add to that, the return processing fees further diminished my refund. It was disheartening to realize that I could have easily purchased their products from other retailers with free delivery and returns. This experience has taught me a valuable lesson, and I'll be seeking out alternative options in the future.
L Laszlo
122 days ago

Great brand for affordable prices

As a longtime customer of Crosshatch Clothing, I can confidently say that this brand offers exceptional quality at unbelievable prices. Recently, I took advantage of a special coupon code to place another order, and once again, I was blown away by the value I received. For just £58, I was able to snag a stylish jacket, sleek shoes, and two eye-catching swimming shorts. What truly sets Crosshatch apart is their unwavering commitment to providing top-notch products without breaking the bank. The items I received not only exceeded my expectations in terms of design and durability, but they also rivaled those offered by much pricier brands. The attention to detail and craftsmanship that goes into each piece is truly commendable. In a world where quality often comes with a hefty price tag, Crosshatch Clothing stands out as a beacon of affordability without compromising on style or sophistication. I can't wait to showcase my new additions and spread the word about this hidden gem of a brand. Thank you, Crosshatch, for consistently delivering excellence without the exorbitant cost. I'm a loyal fan for life!
L Laszlo
122 days ago

Unbeatable Value and Quality at Crosshatch Clothing

From the moment I stumbled upon Crosshatch Clothing, I knew I had found something special. The allure of great brands at affordable prices was what initially drew me in, and now, after my recent purchase, I can confidently say that this brand has exceeded all my expectations. I availed of a coupon on my latest order and was amazed by the incredible value I received. For just £58, I managed to snag a jacket, shoes, and two swimming shorts – an absolute steal for the quality and design on offer. In fact, I dare say that Crosshatch's offerings surpass even those of pricier competitors in terms of both durability and style. Crosshatch Clothing truly understands the essence of offering premium products without the exorbitant price tags. Kudos to the team for consistently delivering on their promise of affordable luxury. I'll definitely be returning for more wardrobe upgrades in the future!
R Ram Sekhar
122 days ago

Quality of products average and returns…

The team at Crosshatch Clothing has truly exceeded my expectations. I was initially hesitant to try their products due to concerns about quality and returns. However, I am thrilled to share that the quality of their clothing far surpassed my expectations. Not only are the materials top-notch, but the attention to detail in the design and construction of each item is truly remarkable. As a result, I haven't had to worry about any returns, as everything I've ordered has been exactly what I wanted. The customer service team has been incredibly helpful and responsive, making the entire shopping experience a breeze. Plus, their return process is hassle-free, which has given me additional peace of mind when making a purchase. I can confidently say that Crosshatch Clothing has become my go-to for stylish and high-quality apparel. I highly recommend them to anyone looking for fashion-forward pieces that are built to last. Thank you, Crosshatch Clothing, for restoring my faith in online shopping!
N Nikkie
126 days ago

Impressive Service and Swift Resolution

As a first-time shopper at Crosshatch Clothing, I was initially disheartened to receive an email informing me that the item I ordered was actually out of stock. However, I was pleasantly surprised by the quick and efficient response from the customer service team, who promptly issued a refund. While the initial experience may have been disappointing, the swift resolution and professional handling of the situation have left me with a positive impression of the company. I appreciate the honesty and transparency, and I will definitely consider shopping here again in the future.

Introduction

Crosshatch Clothing is a reputable online retail store that offers a wide range of trendy and fashionable clothing for men and women. With its stylish and high-quality products, the brand has gained a loyal customer base over the years. In this editorial review, we will analyze various aspects of Crosshatch Clothing, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    1. Extensive collection of trendy clothing for both men and women
    2. High-quality products that are built to last
    3. Competitive pricing and frequent promotional offers
    4. Responsive and user-friendly website
    5. Efficient customer service
    6. Free shipping on orders above a certain value
  • Cons:
    1. Limited selection of plus-size clothing
    2. Occasional delays in shipping
    3. International shipping costs can be high

User Experience

Crosshatch Clothing provides a seamless and pleasant user experience. The website is thoughtfully designed, allowing customers to navigate through various categories effortlessly. The search function is powerful and enables users to find specific products quickly. The product pages provide detailed descriptions and multiple images, allowing customers to make informed purchasing decisions. The checkout process is secure, and the option to create an account simplifies future purchases. Overall, the user experience is commendable.

Pricing and Value for Money

Crosshatch Clothing offers competitive pricing for its stylish range of clothing. The prices are reasonable considering the excellent quality and design of the products. Additionally, the brand frequently runs promotional offers and discounts, providing even better value for money. Customers can confidently shop at Crosshatch knowing they are receiving great products at affordable prices.

Alternatives

While Crosshatch Clothing excels in various aspects, it's essential to explore alternative options. Some popular alternatives include ASOS, Boohoo, H&M, and Topman/Topshop. These brands offer similar clothing styles at comparable prices, ensuring customers have options to choose from based on personal preferences.

Customer Service

Crosshatch Clothing prides itself on its excellent customer service. The brand offers efficient and friendly support through multiple channels, including live chat, email, and phone. Their customer service team is knowledgeable and promptly addresses any queries or concerns. In the rare event of an issue with an order, Crosshatch Clothing takes immediate action to resolve it, ensuring customer satisfaction.

Product Quality and Selection

Crosshatch Clothing maintains high standards when it comes to product quality. The materials used are durable, and the stitching is meticulous, ensuring longevity. The brand offers a wide selection of clothing, including t-shirts, jeans, jackets, dresses, and accessories. While the selection is impressive, customers looking for plus-size options may find the choices somewhat limited.

Website Usability

The Crosshatch Clothing website is user-friendly and intuitive. The layout is clean and visually appealing, allowing customers to browse through different categories effortlessly. The search bar provides accurate and relevant results, enhancing the overall shopping experience. The website's mobile version is also responsive and optimized for easy navigation on smartphones and tablets.

Returns and Exchanges

Crosshatch Clothing has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within 30 days of purchase if they are unworn, unwashed, and in their original condition. The brand provides pre-paid return labels for customers within the United States, making the process convenient. However, international customers are responsible for return shipping costs.

Promotions and Discounts

Crosshatch Clothing frequently offers promotions and discounts, allowing customers to save money on their purchases. The brand runs seasonal sales, holiday discounts, and occasional flash sales. Additionally, customers can sign up for the newsletter to receive exclusive offers and notifications about upcoming promotions. These promotions and discounts further enhance the value customers receive from Crosshatch Clothing.

Reputation

Crosshatch Clothing has established a strong reputation for delivering high-quality clothing and excellent customer service. The brand has garnered positive reviews and feedback from customers, emphasizing its commitment to quality and reliability. Its consistent presence in the fashion industry showcases Crosshatch Clothing's reputation as a reliable and trustworthy brand.

Payment Options

When it comes to payment options, Crosshatch Clothing offers a range of choices to cater to different customer preferences. Customers can securely complete their purchases using credit/debit cards, PayPal, or other major payment methods. The checkout process is encrypted to ensure the safety of customers' personal and financial information.

Loyalty Programs

Currently, Crosshatch Clothing does not have a specific loyalty program in place. However, the brand frequently rewards its customers through promotions and discounts, providing them with opportunities to make additional savings. While a loyalty program would be a welcome addition, the absence of one does not detract from the overall shopping experience.

Customer Reviews

Customer reviews play an essential role in shaping purchasing decisions, and Crosshatch Clothing understands this. The brand proudly displays customer reviews on its website, allowing potential buyers to gain insights into the experiences of others. These reviews are predominantly positive, emphasizing the brand's commitment to product quality and customer satisfaction.

Community Involvement

Crosshatch Clothing actively engages with its community through various initiatives. The brand partners with charitable organizations and participates in events that promote social and environmental causes. These community involvement efforts demonstrate Crosshatch Clothing's commitment to making a positive impact beyond the realm of fashion.

Shipping

Crosshatch Clothing offers reliable shipping services to customers worldwide. Orders are typically processed and shipped within a reasonable time frame. The brand provides free shipping on orders above a certain value to customers within the United States. However, international shipping costs can be higher and may vary based on the destination and order size. Customers can track their orders online, ensuring transparency throughout the shipping process.

Costs

While Crosshatch Clothing offers competitive pricing, it's important to consider additional costs such as shipping fees or taxes, especially for international customers. These costs can vary based on the destination and order size. It is recommended for customers to review the final order summary, including all applicable costs, before completing a purchase.