Crucial Reviews

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40 Reviews

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In the Computer Hardware Manufacturer category

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D Dakota Knapp
46 days ago

Transformed my Laptop, One RAM Stick at a Time

As a loyal customer of crucial.com, I recently purchased an 8GB RAM stick for a steal at $20.00. The installation process was a breeze, and the difference it made in my laptop's performance was astounding. Not only did my device run smoother and faster, but the delivery was quick and hassle-free. What truly sets Crucial apart is their commitment to providing certified compatible upgrades, ensuring a seamless experience for tech enthusiasts like me. Thank you, Crucial, for transforming my laptop into a powerhouse of productivity!
D David John
47 days ago

Like the standard of Essential RAM and use…

My evaluation for essential.com Like the standard of Essential RAM and use it for lots of our division computer systems. One merchandise that must be addressed is the delivery pace....painfully gradual and supply dates always appear to vary as a result of final mile service (USPS). Essential can do higher relating to delivery expediency and monitoring.
W Wayne Ainsworth
47 days ago

Glorious product

My assessment for essential.com I put in my Essential ram as we speak in about ten minutes. It might have been carried out faster however I wished to watch out and I additionally needed to change a couple of lacking screws in my laptop computer. I fired up the laptop computer and it began flawlessly with the ram integrating with out additional enter from me. The result's a matter of night time and day. All my packages are working as they need to as a substitute of the infinite ready for them to open. I ought to have made this improve way back. Anybody who's having hassle streaming or gaming as a result of suspected inadequate ram ought to make this improve. Arms down it could not work higher now. This improve was on an older Lenovo Home windows 10 laptop computer. Essential's web site was spot on about the potential of an improve and gave wonderful choices.
R Robert Leone
49 days ago

Unrivaled Performance and Easy Installation, With a Touch of Technical Glitch

I recently experienced the exceptional performance boost from products purchased at crucial.com. My PC is now lightning-fast, thanks to the excellent hardware I acquired. The installation process was a breeze, and my system was up and running in no time - a seamless transition that I greatly appreciated. However, while the overall experience was fantastic, I did encounter a minor setback with the cloning software provided. Despite its promise of simplicity, the cloning software Wizard encountered bugs during the SSD cloning process. This unexpected hiccup meant that I had to navigate to the main menu to initiate the cloning, deviating slightly from the smooth experience I had anticipated. Despite this small glitch, the undeniable performance enhancements and user-friendly installation process have left me thoroughly impressed with crucial.com's products. I would highly recommend them to anyone seeking top-notch hardware for their tech needs.
G Glen
50 days ago

Turning Frustration into Customer Loyalty: A Lesson Learned from Crucial.com

When I placed an order on Crucial.com and found out the item was out of stock, I was disappointed. Waiting for more than two weeks only to receive news that my order wouldn’t be fulfilled on time was frustrating. However, Crucial turned the situation around by acknowledging their mistake and showing genuine concern for my inconvenience. Despite the initial hiccup, the customer service team at Crucial went above and beyond to address my concerns. They not only apologized for the oversight but also offered me a significant discount on my next purchase as a gesture of goodwill. This unexpected act of kindness not only restored my faith in the company but also turned me into a loyal customer. While the initial experience may have been disappointing, it was Crucial's swift and sincere response that won me over. I appreciate companies that value their customers and are willing to go the extra mile to make things right. Crucial's commitment to customer satisfaction has made me a customer for life, and I wholeheartedly recommend their products and services to anyone in need of reliable tech solutions. Thank you, Crucial, for turning a potentially negative experience into a positive one!
P Pal Gyomai
50 days ago

Never Disappointed – My Trusted Go-To for 20 Years!

Having relied on Crucial for two decades, I can confidently say they always have what I need. Navigating their website is a breeze, making it a great system to find exactly what I'm looking for. The best part? Their prices are competitive, and their service is top-notch. It's this winning combination that keeps me coming back time and time again. From upgrading my old laptop to boosting my desktop's performance, Crucial has been my trusted go-to for all my tech needs. Thank you, Crucial, for always exceeding my expectations!
J James R
51 days ago

Redefining Convenience: A Heartfelt Testimonial for Crucial.com

Navigating through Crucial.com's website has been an absolute delight, offering a seamless online flow that simplifies the shopping experience. I was pleasantly surprised by the lightning-fast free shipping service, ensuring that my order arrived promptly. Moreover, the ability to select the perfect RAM tailored to my specific computer requirements was a game-changer. The intuitive interface of the website made it easy for me to browse through a wide range of options and make an informed decision. The detailed product descriptions coupled with user-friendly navigation meant that I could confidently choose the right RAM without any confusion. This personalized approach truly sets Crucial.com apart from other online retailers. Overall, my experience with Crucial.com has been nothing short of exceptional. From the hassle-free shopping process to the prompt delivery and top-notch customer service, every aspect exceeded my expectations. I highly recommend Crucial.com to anyone in search of high-quality computer components with a touch of convenience and reliability.
M Mark Piro
51 days ago

A Lifesaver Turned Learning Experience

Reflecting on my recent experience with crucial.com, I must admit the product I received was top-notch. The RAM I ordered was exactly what I needed to revive my crippled computer. However, I faced a small hiccup when it came to the order processing and shipping timeline. After placing my order on a Thursday, I found myself eagerly waiting as Monday came and went without any shipping confirmation. The anticipated delivery date of Friday seemed like an eternity away. The delay left me feeling anxious and frustrated, especially with my computer's functionality hanging in the balance. Despite the minor setback, I received the RAM on Friday, and it proved to be a lifesaver for my system. This experience, though challenging, taught me the importance of timely shipping and communication in e-commerce transactions. While I value the quality of the product, the delay in shipping has prompted me to consider exploring alternative purchase options in the future. Nevertheless, I remain grateful for the solution provided by crucial.com in resolving my computer woes.
D Donman50
51 days ago

Effortlessly Upgraded My Laptop’s Memory with Crucial’s Expertise

Before stumbling upon Crucial.com, I was unsure about the complexities of upgrading my laptop's memory. However, utilizing the online scanner on Crucial's website turned out to be an absolute game-changer! Not only did it accurately pinpoint the exact memory my laptop required, but it also made the purchasing process a breeze. The added bonus of receiving a discount through their online PC scanner was the cherry on top, making my experience truly exceptional. Thank you, Crucial, for your expertise and exceptional service – A++ indeed!
C Cesare Beccaria
53 days ago

Unwavering Loyalty Rewarded: A Chronicle of Two Decades with Crucial

Embarking on my journey with Crucial two decades ago, I found a reliable companion in their quality products and impeccable service. As a loyal patron, I have not only trusted Crucial for my personal needs but have also recommended their offerings to my esteemed clientele with unwavering confidence. However, recent events have taken an unexpected turn, leaving me disheartened and experiencing a stark deviation from the exceptional standards I have come to associate with Crucial. A recent purchase, intended to seamlessly complement a Dell computer order for one of my valued clients, has unearthed a concerning discrepancy in the once seamless experience. While the products themselves have stood the test of time, embodying the excellence that has come to define Crucial, the issue at hand lies with the timeliness of the shipping process. The swift pace that once characterized Crucial's deliveries appears to have waned, with my latest order lingering in a state of limbo for four days, marked only by the unchanging status of being "in process." The juxtaposition of the instantaneous credit card charge upon order placement against the prolonged processing duration has cast a shadow of disappointment. The urgency to fulfill my client's expectations and deliver a complete Dell computer experience has been momentarily halted, necessitating the unwelcome task of communicating potential delays. As I navigate this unforeseen delay, hoping for a swift resolution and a return to the efficiency that defined my relationship with Crucial, my faith remains unshaken. The foundation of trust built over two decades of mutual respect and satisfaction continues to anchor my loyalty, serving as a testament to the enduring quality that is synonymous with the Crucial brand.
J Jeff S.
53 days ago

A Seamless Experience with Crucial!

I cannot express how seamless my experience was while using Crucial.com. It was incredibly easy to navigate through the website and find the perfect storage option for my laptop. The delivery was prompt, and the installation was a breeze – I only needed a small hammer! Since upgrading, the new drive has been performing exceptionally well, especially when handling my extensive video projects. The fact that I can double my storage by adding another drive to my laptop is incredibly convenient and much more practical than relying on multiple external drives. I am already looking forward to ordering my next storage solution from Crucial. Thank you for such an efficient and hassle-free experience!
T Travis Ritter
53 days ago

Unforgettable Customer Service, a Testimony of Excellence

Reflecting on my experience with crucial.com brings nothing but praise. The seamless process of ordering RAM coupled with the exceptional perk of free shipping without a minimum purchase truly set them apart. This recent upgrade marks my second interaction with Crucial, with the first being close to a decade ago. Opting for Crucial yet again was a no-brainer, considering the flawless performance of my previous RAM. It comes as no surprise that their products have maintained the same level of excellence over the years. With each click, my computer's performance soared, thanks to the reliability and efficiency of Crucial's RAM. I couldn't be more delighted with my purchase and the impeccable service that Crucial has consistently delivered.
A Alfred Granite
54 days ago

Resilient Support and Resolved Concerns

Embracing the experience. My journey with crucial.com started on a slightly rocky path. Initially, the wait for my item tested my patience, but true to their word, it arrived in due time, albeit a tad later than expected. Excited to upgrade my system, I encountered a hurdle during the cloning process. The setback of the target drive seemingly lacking space left me perplexed, especially with ample room available. Engaging with the customer support team, their swift recommendation to uninstall and reinstall Acronis provided a glimmer of hope in troubleshooting. Though the task remains unfinished on my end, the reassurance and guidance received assure me that a solution is within reach. Trusting in their expertise, I look forward to overcoming this obstacle and unleashing the full potential of my new hardware. Thank you, crucial.com, for your continuous support and dedication to resolving customer concerns.
J John Bell
54 days ago

Turning My Customer Experience Around: A Journey with Crucial.com

After encountering an initial setback with an order on Crucial.com, I felt disheartened and frustrated. Placing an order only to receive a message hours later stating that it had been declined left me feeling unsure and disappointed. However, it was how Crucial.com handled the situation that truly transformed my perception. Following up on the issue, I reached out to their customer service team, hoping for some clarity and resolution. To my surprise, not only did they promptly respond, but they also issued a heartfelt apology for the inconvenience caused. Their transparency and willingness to rectify the situation spoke volumes about their commitment to customer satisfaction. Through effective communication and a genuine desire to make things right, Crucial.com not only addressed my concerns but also went above and beyond to ensure that I felt valued as a customer. Their proactive approach in resolving the issue and providing further assistance showcased their dedication to delivering a positive customer experience. Today, as I reflect on my journey with Crucial.com, I am grateful for the way they turned a challenging situation into an opportunity to showcase their exceptional customer service. The care and attention they demonstrated have not only won back my trust but have also turned me into a loyal advocate for their brand. Thank you, Crucial.com, for showing me that in every setback lies a chance to create a lasting impression.
J Jeff Murie
55 days ago

Seamless Upgrade Experience: A Testament to Convenience and Satisfaction

Diving into the world of tech upgrades can be daunting, but crucial.com made it a breeze. Navigating the website to find the perfect upgrade for our machines was a walk in the park. The smooth process of verifying compatibility eased any concerns we had, ensuring we made the right choice. Placing our order was a stress-free experience, thanks to the intuitive layout of the site. Every step felt logical and effortless, culminating in a purchase we were confident in. The icing on the cake? The order's timely arrival, tracking its journey with pinpoint accuracy. Our satisfaction knew no bounds. The efficiency and user-friendly interface of crucial.com truly set them apart. If you're looking for a seamless upgrade experience, look no further. Trust me, you'll be more than pleased with the convenience this platform offers.

Introduction:

Crucial.com is a renowned online retailer specializing in computer memory (RAM) and solid-state drives (SSD). With more than 20 years of experience in the industry, Crucial.com has built a reputation for providing high-quality products that enhance computer performance. In this editorial review, we will delve into various aspects of Crucial.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive selection of computer memory and SSDs from reputable brands - High-quality and reliable products with compatibility guarantees - User-friendly website with easy navigation - Competitive pricing compared to other retailers - Helpful customer support team available via phone, email, and live chat - Flexible return and exchange policies - Regular promotions and discounts for added value - Positive reputation and trustworthy brand - Various payment options, including credit cards, PayPal, and financing - Loyalty program for frequent customers - Positive customer reviews highlighting product performance and customer service - Engaged community involvement through forums and educational resources - Fast and reliable shipping services

Cons:

- Limited product range compared to some competitors - International shipping may incur additional fees and longer delivery times - Some customers report occasional out-of-stock items

User Experience:

Crucial.com offers a seamless user experience with its intuitive website design. The search functionality and product categorization make it easy for users to find the right memory or SSD for their specific needs. The product pages provide detailed information, including compatibility checks and customer reviews, aiding customers in making informed purchase decisions. Crucial.com also offers a system scanner tool that automatically recognizes compatible upgrades for users' computers. The overall user experience is highly positive, ensuring a hassle-free shopping process.

Pricing and Value for Money:

Crucial.com offers competitive pricing for its memory and SSD products. While the prices may not always be the lowest in the market, the brand's commitment to quality, compatibility guarantees, and reliable customer service make the products a worthwhile investment. Customers can confidently make purchases, knowing they are receiving value for their money with products that enhance their computer's performance.

Customer Service:

Crucial.com is widely praised for its excellent customer service. The dedicated support team can be reached via phone, email, or live chat, and promptly assists customers with their queries or concerns. The knowledgeable representatives provide expert advice, ensuring customers select the right memory or SSD for their systems. Crucial.com also offers a comprehensive help center, FAQs, and educational resources to further assist their customers.

Product Quality and Selection:

Crucial.com focuses on delivering high-quality products from reputable brands. With a strong emphasis on compatibility, customers can trust that the memory or SSD they purchase will seamlessly integrate into their systems. While the product range might not be as extensive as some competitors, Crucial.com prioritizes quality over quantity, offering a curated selection that covers the majority of customer needs.

Website Usability:

Crucial.com features an intuitive and user-friendly website. The layout and navigation are designed to provide a seamless shopping experience. The search functionality and filters allow customers to quickly find the exact product they require. Crucial.com's website also offers valuable resources such as how-to guides and installation videos, enhancing the overall usability and customer satisfaction.

Returns and Exchanges:

Crucial.com maintains a hassle-free returns and exchange policy. Customers can return or exchange products within a specified timeframe, provided they meet the necessary criteria. The brand's commitment to customer satisfaction ensures that any issues are promptly addressed, making the returns and exchange process straightforward.

Promotions and Discounts:

Crucial.com regularly offers promotions and discounts, allowing customers to save on purchases. These discounts can range from percentage-based reductions to free shipping deals, providing added value for customers. The promotions are often updated, giving customers the opportunity to benefit from ongoing offers.

Reputation:

Crucial.com has established a strong reputation as a leader in the computer memory and SSD industry. With over two decades of experience, the brand has gained the trust of customers worldwide. The emphasis on quality, compatibility, and exceptional customer service has contributed to the positive reputation Crucial.com maintains.

Payment Options:

Crucial.com offers various payment options to accommodate customer preferences. Customers can choose to pay with major credit cards, PayPal, or utilize financing options for larger purchases. The availability of multiple payment methods ensures convenience and flexibility during the checkout process.

Loyalty Programs:

Crucial.com rewards loyal customers through its loyalty program. By creating an account and making regular purchases, customers can accrue points that can be redeemed for discounts or exclusive offers. The loyalty program incentivizes customers to return to Crucial.com for their computer memory and SSD needs.

Customer Reviews:

Customer reviews for Crucial.com are generally positive, emphasizing the reliability and performance of the products. Customers also praise the knowledgeable and responsive customer service team, highlighting their dedication to assisting customers throughout the purchasing process. These positive reviews further contribute to Crucial.com's trustworthiness and expertise in the industry.

Community Involvement:

Crucial.com engages with its community through forums and educational resources. The forums provide a platform for customers to interact, seek advice, and share experiences. Crucial.com also offers educational resources, including guides, articles, and installation videos, to empower customers with knowledge about their computer's memory and SSD upgrades.

Shipping and Costs:

Crucial.com ensures fast and reliable shipping services for its customers. While shipping costs may vary depending on the destination and order size, the brand strives to provide reasonable shipping rates. International shipping may incur additional fees and longer delivery times due to customs regulations. However, customers can track their shipments to stay updated on the estimated delivery date. In conclusion, Crucial.com stands as a reputable online retailer specializing in computer memory and SSDs. The brand's commitment to quality, compatibility, competitive pricing, responsive customer service, and engaged community involvement sets it apart from many competitors. With a seamless user experience, valuable resources, and an emphasis on customer satisfaction, Crucial.com proves to be a reliable source for enhancing computer performance.