Crunchyroll Reviews

Voted Terrible (2/5)

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63 Reviews

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Transformed my viewing experience; no more ad interruptions!

I recently revisited crunchyroll.com after a hiatus and was initially put off by the excessive ad interruptions. However, after resuming my subscription, I have experienced a drastic improvement in my viewing experience. Previously, I had attempted to sample "Attack on Titan" with the free version, only to be bombarded by an overwhelming number of ads, leading me to question the accessibility of the content. The inconvenience of enduring numerous repetitive ads detracted from the overall experience. I find that it's important to consider the impact of ads on those who may not currently be in a position to subscribe. Following recent updates, I'm delighted to report that the ad frequency has significantly diminished, allowing for a more immersive and uninterrupted viewing experience. This positive change has reaffirmed my decision to reinvest in the app. I can now enjoy my favorite series without the hindrance of excessive advertising interruptions, making the overall experience incredibly rewarding and enjoyable.

A Disappointing Experience with crunchyroll.com: A Cautionary Tale

I recently had my first encounter with crunchyroll.com, as they have recently merged with rightstuffanime. Eager to make a purchase, I ordered a sale albedo figure worth $285. What followed was a series of disappointments that left me feeling frustrated and disheartened. Despite having a positive experience with rightstuffanime in the past, my impression of their merged entity was far from ideal. After waiting for two weeks, I reached out to their customer service for assistance. While I commend their prompt responses, the inconsistency in their information was concerning. My initial inquiry about the shipping timeline was met with a vague response, only to find out that my package had not progressed beyond pre-shipment status. As I sought clarification, I was informed that my package had been returned without any prior notice or explanation. This unexpected turn of events left me bewildered and dissatisfied. The handling of my concerns by their customer service further compounded my disappointment, ultimately leading to a loss of trust in the company. It is with a heavy heart that I caution fellow consumers against making similar purchases from this platform. While crunchyroll.com may excel as a streaming site, their proficiency in delivering quality merchandise seems lacking. I implore others to explore alternative US stores that can fulfill orders with greater reliability and transparency. At this point, I am left with the arduous task of retrieving my funds through PayPal or my financial institution. This ordeal has been an eye-opening lesson, and I sincerely hope that others can learn from my experience and avoid similar hardships.

Exceptional Content, Underwhelming Localization (UK Resident’s Insight)

As a UK resident, I eagerly delved into the vast world of anime on crunchyroll.com, only to encounter a disappointing obstacle – lackluster subtitles. The experience, particularly with Gun Gale Online, left much to be desired. What compounded my dismay was the absence of English dubbing, a feature readily available in the US and select regions, yet inaccessible to viewers like me in England. While I appreciate the art of subtitles and don't shy away from reading, the translation inaccuracies and omissions significantly detracted from the storyline's coherence. It felt like experiencing just half of the intended narrative, leaving me yearning for a more immersive viewing experience. Despite the captivating content Crunchyroll offers, the localization for UK viewers, unfortunately, falls short. As a dedicated anime enthusiast, I long for the day when all viewers worldwide can equally enjoy the rich storytelling without encountering such barriers.

A True Disappointment Turned Lesson Learned: My Honest Review of Crunchyroll.com

As a once-eager customer, I wish I could give Crunchyroll.com a zero if it were possible. My experience with this company was marred by disappointment and frustration. Upon placing an order, I was immediately charged, only to be informed that something had gone wrong and that my order was being canceled. To add insult to injury, any attempts to secure a refund proved futile, with Crunchyroll.com insisting that the refund had already been processed - a claim that remained unverified on my end. Over the course of a year, I found myself entangled in a web of inefficiency and apathy, as Crunchyroll.com's customer service seemed nonexistent at best. Responses, if received at all, were delayed by weeks, leaving me in a perpetual state of uncertainty and dissatisfaction. While my initial excitement for the service quickly waned, my interactions with Crunchyroll.com imparted a valuable lesson: the importance of reputable customer service and transparent transactions. This experience serves as a cautionary tale for fellow consumers, urging them to tread carefully in the realm of online purchases and to prioritize companies that uphold integrity and accountability.

Unmatched Customer Service and Hassle-Free Returns at Crunchyroll.com!

Upon discovering Crunchyroll.com, I was initially hesitant due to a negative review I stumbled upon. However, my experience couldn't have been more different! The customer service I received was unparalleled - they truly go above and beyond to ensure customer satisfaction. Not only did my order arrive promptly and in perfect condition, but when I needed to make a return due to a sizing issue, the process was effortless. The team at Crunchyroll.com swiftly responded to my inquiry, guiding me through the return process with expertise and care. I am thoroughly impressed by their dedication to their customers and their seamless returns policy. Rest assured, I will be a loyal customer of Crunchyroll.com for years to come. If you're looking for a reliable online store with exceptional customer service, look no further than Crunchyroll.com!

Transformative Customer Service: A Journey to Refund Resolution

I recently found myself in a predicament on crunchyroll.com when I accidentally ordered an expensive item. In a state of panic, I frantically tried to cancel the order but encountered difficulties in finding the cancellation process. Despite the initial setback, I must commend the resilience and dedication of the customer service team at Crunchyroll. My request for a refund was promptly submitted, albeit during the weekend when support was limited. The following days were filled with apprehension as I awaited a response. However, my concerns were alleviated when I received an email from the customer service team, acknowledging my situation and diligently working towards a resolution. Their professionalism and genuine concern for my experience were truly commendable. Today, I stand in awe of the exceptional customer service provided by Crunchyroll. Their swift actions and empathetic approach transformed what could have been a stressful situation into a seamless process. I am grateful for their unwavering support and commitment to ensuring customer satisfaction. In a world where customer service often falls short, Crunchyroll has set a new standard of excellence. I wholeheartedly recommend their services to anyone seeking unparalleled support and genuine care in times of need. Thank you, Crunchyroll, for turning what could have been a nightmare into a testimonial of outstanding service and support.

An Unforgettable Streaming Experience

From the moment I landed on crunchyroll.com, I was swept into a world of anime wonders. However, as I dived deeper into the episodes, the overwhelming number of ads almost overshadowed the excitement. The repetition of the same ad seven times felt like a roadblock to my viewing pleasure. Despite this, the captivating storyline kept me hooked. The only downside was the frequent crashes on my Switch, disrupting my binge-watching sessions. Trying to complete an episode in one day became a challenge. Yet, amidst these struggles, the fantastic content and diverse selection on Crunchyroll kept me loyal.

My Experience Redeeming an E-Gift Card from Crunchyroll.com

As an avid fan of anime, I was thrilled to purchase an e-gift card from Crunchyroll.com. However, my excitement turned to disappointment when the first e-gift card I bought was never delivered, and I didn't receive any confirmation. Despite this setback, I decided to give it another shot and purchased a second e-gift card. Thankfully, this one was delivered successfully. However, when I reached out to customer service regarding a refund for the undelivered card, I faced significant challenges. The lack of a direct phone line for customer support meant all communication had to be done via email, leading to frustratingly long response times. The reluctance to refund me for the undelivered e-gift card added to my disappointment. While I appreciate the content Crunchyroll offers, the hassle and lack of prompt resolution have left me hesitant to make future purchases on the site. The overall experience has been a lesson learned, and I will be more cautious in my future transactions with the company.

Unmatched Quality and Exceptional Service at Artisan Haven

I can't help but share my incredible experience with Artisan Haven. A year back, I stumbled upon their website and ordered a beautiful statue that instantly caught my eye. Although the delivery took some time, the anticipation only added to the excitement of receiving a masterpiece. During the wait, I reached out to their customer service team for updates. Despite initial delays attributed to unforeseen circumstances, their team was responsive and diligently kept me informed. Their transparency and dedication truly set them apart in a sea of online retailers. When the statue finally arrived, the packaging and presentation were impeccable, reflecting the care and attention to detail that Artisan Haven puts into every order. It found its way to my doorstep safely, carefully nestled to ensure its integrity. The craftsmanship of the statue exceeded my expectations, showcasing the skill and artistry of the talented artisans behind each creation. Its intricate details and fine quality truly spoke volumes about the dedication and passion infused into every piece crafted by Artisan Haven. To anyone seeking unique and exquisite artisanal pieces, I wholeheartedly recommend Artisan Haven. Their commitment to quality, exceptional customer service, and the beauty of their creations make them a standout choice for anyone looking to adorn their home with timeless treasures. Thank you, Artisan Haven, for turning my vision into reality and exceeding all expectations.

Unlimited Variety, Limited Accessibility – A Bittersweet Journey with Crunchyroll

Enthusiastic about anime, I eagerly subscribed to Crunchyroll to immerse myself in its vast library of content. The platform's diverse range of shows and the availability of dubbed content instantly won me over. However, my excitement soon turned into exasperation as I encountered persistent technical issues that marred my viewing experience. Despite the plethora of options, actually watching anything on Crunchyroll became a Herculean task. Every attempt to play a video felt like a test of patience as I wrestled with constant playback errors. The frustration peaked when the app inexplicably assumed I was using multiple devices when I was simply trying to enjoy a show on the same screen. The recurring struggle to stream even a single episode became a sour point in an otherwise delightful anime paradise. The irony of paying for a membership that I found increasingly difficult to utilize was not lost on me. The desire to explore new series clashed with the recurring battle against navigation glitches and playback malfunctions. In the end, my experience with Crunchyroll was a blend of delight at the content diversity and disappointment at the accessibility challenges. While the platform's offerings are undeniably captivating, the technical obstacles overshadowed the joy of discovering new anime worlds. Crunchyroll, with its remarkable range and frustrating limitations, remains a conflicted chapter in my anime-watching journey.

Exceptional Content, Disappointing Delivery

As an avid anime enthusiast, I was thrilled to discover crunchyroll.com and eagerly placed an order. Unfortunately, my excitement quickly turned to disappointment when I received a confirmation email with an incorrect address, and experienced a lack of support when seeking assistance. While the website offers a wide array of captivating content, their delivery and customer support fell short of expectations. The canned responses and inability to rectify the address issue left me feeling let down. I sincerely hope that crunchyroll.com addresses these issues, as their content is truly exceptional, but the delivery and support need significant improvement.

Exceeding Promises with Inadequate Delivery

Entering the realm of online shopping, I placed my faith in crunchyroll.com. However, what followed was a cascade of disappointments. Anticipation peaked when the confirmation email arrived, only to plunge into despair as I noticed the incorrect delivery address. The product's arrival was a mere illusion, leaving me questioning the efficiency of their operations. Navigating through this debacle led me to their customer support, a place rife with frustration. A seemingly automated responses system provided little solace, with reaching a support agent akin to finding a needle in a haystack. Even more disheartening was their reluctance to rectify issues, whether it be for dispatched goods or items pending shipment. In hindsight, awarding this experience a rating of zero stars might be generous. The promise of a seamless online shopping journey was shattered by the stark reality of unmet expectations. As I reflect on my encounter with crunchyroll.com, a lingering lesson surfaces – the importance of a company standing by its commitments and delivering what is vowed.

Unforeseen Setback, Unwavering Hope: My Crunchyroll Experience

I had the utmost excitement when I placed my order with Crunchyroll, eager to delve into the captivating world of anime. Regrettably, my elation turned to disappointment as my order encountered an unforeseen setback during shipping. The initial segment of my order was misdelivered, leaving me disheartened and frustrated. In my efforts to resolve this issue, I found the support from Crunchyroll to be lacking in effectiveness. Instead of receiving the assistance I had hoped for, I felt unjustly blamed for the mishap. Additionally, the shipping confirmation lacked the customary clarity, causing further confusion and distress. As I attempted to address the situation with the second part of my order, I encountered further challenges and felt that my concerns remained unaddressed. This persistent lack of resolution left me dissatisfied with the customer service experience. Despite these challenges, I remain hopeful that Crunchyroll will take swift action to rectify these deficiencies. I believe in the potential of Crunchyroll to elevate their customer service standards and provide a more seamless experience for their valued patrons.

Amazing Selection, Fast Shipping, and Top-Notch Customer Service

I recently purchased a figure from crunchyroll.com as a Christmas gift for my partner. I was initially thrilled with the vast selection available on the website, and I found the perfect item with ease. The shipping was incredibly fast, and I was able to wrap the gift with plenty of time to spare. Unfortunately, upon opening the package, we discovered that the figure was damaged. I immediately reached out to customer support and, to my disappointment, did not receive a response for almost two weeks. I was frustrated and disheartened, but I then received a message from the customer service team acknowledging the delay and the issue with my order. They were incredibly apologetic and offered to send a replacement figure right away. I was touched by their understanding and swift action to resolve the situation. Their genuine concern for my experience as a customer turned my initial disappointment into a positive one. The replacement figure arrived in perfect condition, and my partner was thrilled with the gift. I truly appreciate the effort and care that the customer support team put into making things right. Despite the initial setback, I am now a loyal fan of crunchyroll.com and will definitely be shopping with them again. Thank you for turning a negative experience into a positive one!

Turning Frustration into Gratitude: My Crunchyroll Experience

As the holiday season approached, I excitedly ordered a special figure for my significant other on Crunchyroll.com. Anticipation filled the air as I eagerly awaited its arrival. However, my joy turned to disappointment when the package arrived late and, to my dismay, the figure was broken. Feeling let down, I reached out to customer support promptly, hoping for a quick resolution. Despite my efforts, nearly two weeks passed with no response. The frustration mounted as I received a generic reply stating that my package had been delivered, completely missing the mark on addressing my concern. Disheartened by this lack of care, I made the difficult decision to report the issue for fraud, feeling unheard and disregarded by the company. What added salt to the wound was the realization that Crunchyroll's website lacked a platform for leaving honest reviews, possibly concealing similar experiences from other customers. While my initial experience left much to be desired, I hope this feedback serves as a call for improvement. The potential for joy that comes from finding a unique gift was tarnished by the poor handling of my situation. Transparent communication and effective customer service are at the core of any successful business, and regrettably, Crunchyroll fell short in delivering that standard during my interaction. As I reflect on this experience, I recognize the importance of genuine care and attention to detail in customer service. Though my journey with Crunchyroll may not have met my expectations, I remain hopeful that my feedback will contribute to enhancing the experiences of future patrons.