Crystalplus Reviews

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40 Reviews

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0% users rated Poor
0% users rated Average
13% users rated Very Good
70% users rated Excellent
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S Syndicate Energy
71 days ago

Exceeding Expectations: A Remarkable Experience with Crystalplus.com

From the moment I stumbled upon Crystalplus.com, I was captivated by their promise of personalized crystal creations. Little did I know that my experience would far surpass mere expectations. The design process was an absolute breeze, allowing me to effortlessly bring my vision to life. Witnessing the swift transition from design to production and then to my doorstep was nothing short of astounding. But the true marvel lay in the final product itself. As I beheld the exquisite craftsmanship and attention to detail, I couldn't help but feel a surge of joy knowing that this unique piece was now mine. Crystalplus.com not only met my expectations but exceeded them in every way possible. My heartfelt thanks to the entire team for their dedication to excellence. I am truly impressed!
M Monica Bresofski
73 days ago

Enchanting Memories with CrystalPlus Plaques

The moment our CrystalPlus plaques arrived, it felt like unwrapping a treasure chest filled with timeless memories. Each piece glistened in the light, exuding elegance and sophistication. The attention to detail was impeccable, showcasing impeccable craftsmanship and dedication to excellence. From the moment we unveiled our plaques, they became the focal point of our space, capturing the essence of our achievements with finesse. The intricate designs and flawless engraving truly reflected the pride in our accomplishments, turning ordinary moments into extraordinary milestones. Every time we glance at these plaques, a wave of joy washes over us, reminding us of the hard work and dedication that went into earning them. They serve as a constant source of inspiration, motivating us to reach new heights and create more memorable experiences. Thank you, CrystalPlus, for creating such exquisite pieces that not only adorn our walls but also uplift our spirits. Your commitment to quality and customer satisfaction shines through in every detail, making us proud to display your work in our home or office. In a world filled with fleeting moments, these plaques stand as a testament to enduring achievement and everlasting memories. CrystalPlus has truly elevated our space, infusing it with sophistication and charm that captivates all who behold it. We are grateful for the opportunity to cherish these enchanting memories for years to come.
C Carolina Cano
81 days ago

Exceeding Expectations: A Seamless Journey with CrystalPlus.com

Embarking on my journey with CrystalPlus.com was like discovering a hidden gem in the vast realm of online shopping. The process was not just smooth; it was a symphony of efficiency and elegance. From the moment I placed my order, I was met with a swift and reassuring response that set the tone for the exceptional service to follow. As anticipation grew, the arrival of my package was nothing short of a delight. The meticulous care taken in wrapping my order spoke volumes about the dedication and pride that CrystalPlus.com pours into their craftsmanship. Every detail, down to the finest touch, was immaculate. Upon unveiling my purchase, it was evident that perfection was not an aspiration but a standard at CrystalPlus.com. The product radiated excellence, exuding a beauty that surpassed my expectations. Each glance at it brought a smile to my face, a testament to the quality and artistry embedded in every creation. What sets CrystalPlus.com apart is not just the products they offer, but the experience they deliver. It goes beyond a transaction; it is a journey of joy, satisfaction, and appreciation for true craftsmanship. My heartfelt gratitude to the team for not only meeting but exceeding my expectations. CrystalPlus.com has won not just a customer but a loyal aficionado of their artistry.
B Brett Keppler
88 days ago

Exceeding Expectations: A Testimonial for Crystalplus.com

I recently ordered some trophies from crystalplus.com and I must say, I was blown away by the experience. Not only did the trophies arrive right on schedule, but they were also larger and heavier than I had anticipated, which is a testament to their exceptional quality. The attention to detail and craftsmanship was evident in every inch of the trophies, and I couldn't be happier with my purchase. Thank you, crystalplus.com, for exceeding my expectations and providing top-notch products!
M Matt Williams
91 days ago

Exquisite Disappointment: A Crystal Clear Warning for Potential Buyers!

When I stumbled upon crystalplus.com, I was enchanted by the idea of gifting my wife a timeless crystal flower vase etched with elegance for our anniversary. Little did I know that this seemingly majestic purchase would turn into a nightmare. As I delicately dried the vase one fateful day, horror struck as it shattered in my hands, leaving me bewildered and disheartened. Desperate for answers, I reached out to Crystal Plus, hoping for a glimmer of understanding and perhaps a resolution to this unexpected catastrophe. To my dismay, their response was as cold as the broken shards before me - the product was out of warranty, and the trauma I experienced was, apparently, not their concern. While I acknowledge the vase was indeed three years old, the sheer quality of a crystal item succumbing to such tragic fragility was beyond comprehension. As I navigated this disappointing ordeal, I couldn’t help but contrast this grim experience with the resilience of our other crystal possessions, standing the test of time with grace and durability. The label revealing RCR "Cristalleria Italiana" as the manufacturer served as a haunting reminder of this bitter episode. Now, as I embark on the daunting quest for a replacement, I am fueled by a newfound determination to seek a retailer whose commitment to their customers matches the grandeur of their products. Crystal Plus may have left me shattered, but they have inadvertently bestowed upon me a valuable lesson - the importance of customer loyalty and support in every facet of a purchase. In sharing my tale of exquisite disappointment, I hope to illuminate the path for future buyers, guiding them towards retailers who not only offer beauty in their products but also uphold the integrity and assurance that every customer deserves. Let my experience serve as a cautionary tale, weaving a narrative of shattered expectations and unyielding resolve amidst the delicate world of crystal treasures.
E Engtal
108 days ago

Exceeded Expectations in Timely Delivery and Flawless Customization

My heartfelt testimonial for crystalplus.com echoes the sentiment of many satisfied customers - they delivered ahead of schedule, a rare occurrence in the online shopping realm. Not only did my order arrive sooner than expected, but the customization was flawless, matching the proof with impeccable precision. The smooth process from start to finish truly sets Crystal Plus apart - a company that not only meets expectations but exceeds them in every aspect. Thank you for your exceptional service!
S Scott
123 days ago

Worst purchase experience & customer…

As a small business owner, I take great pride in selecting gifts that reflect our commitment to quality and personalized service. When I came across crystalplus.com, I was drawn to their beautiful crystal whiskey decanter and glass sets as potential business gifts. I envisioned each set personalized with the recipient's name, creating a unique and memorable token of appreciation. With high expectations, I placed an order for two sets and utilized the live chat feature to ensure that each would be separately personalized. However, what followed was a deeply disappointing experience. Despite multiple assurances through emails and phone calls, both sets arrived with the same name inscribed on them. The subsequent engagement with their customer service left much to be desired. Instead of acknowledging their oversight, I was advised to purchase a third set. The implications of this error on my budget were significant, with the additional cost exceeding $100. As a fellow business owner, I firmly believe in upholding responsibility and integrity, and it was disheartening to feel penalized for their mistake. I sincerely hope that crystalplus.com reconsiders their stance on this matter and recognizes the impact of their actions on small businesses like mine. I remain open to the possibility of amending this review should they take proactive steps to address the situation. In sharing this review, my intention is to provide an honest account of my experience and advocate for the ethical treatment of customers. I trust that others in the business community will resonate with the importance of principled conduct and consider these factors when making their purchasing decisions.
S Scott
123 days ago

Exemplary Service and Exceptional Integrity at CrystalPlus

I felt compelled to share my remarkable experience with CrystalPlus, a heartfelt contrast to another reviewer's unfortunate encounter. Seeking to impress my clients, I ordered 2 custom crystal whiskey decanter sets, each intricately personalized. Despite conscientious efforts via live chat to guarantee individualized engravings, a mix-up occurred, resulting in both sets bearing the same name. Disheartened, I reached out through emails and calls, met with understanding and accountability. CrystalPlus took responsibility, albeit with a slight hiccup, by offering a discounted 3rd set. The company's unwavering commitment to rectify the error and maintain integrity was truly commendable. As a business owner myself, I value honesty and ownership of mistakes, qualities exuded by CrystalPlus. I stand impressed by their dedication to customer satisfaction and am grateful for their swift resolution. Thank you, CrystalPlus, for demonstrating exemplary service and exceptional integrity. Your unwavering commitment to rectify errors is a testament to true customer-centric values, setting you apart in the realm of personalized gifting.
D Donna
219 days ago

Everything went wrong

As a long-time customer of crystalplus.com, I feel compelled to share my recent experience, which strayed significantly from my usual seamless interactions with this company. In the past, their swift proofing process has always impressed me. However, on this occasion, I found myself waiting over a week without any update and had to reach out to inquire about the status. Due to this unexpected delay, I was forced to opt for expedited shipping to ensure my gift arrived on time. Unfortunately, upon receiving the clock, I noticed unsightly spots on its face that resisted all attempts at removal. Consequently, I had to request a replacement, rendering the expedited shipping fees futile as the gift was delayed anyway due to the defect. Disappointingly, my inquiry about a reimbursement for the unnecessary expedited shipping charge was met with a negative response. This chain of events left me disheartened, especially after being a loyal and satisfied customer for so long. I hope this experience is an anomaly, as I have always held crystalplus.com in high regard for their excellent products and service. However, the handling of this particular issue has left me questioning the standards I had come to expect from them. Despite this setback, I remain hopeful that they will address these concerns and continue to strive for the exceptional customer experience they are known for.
D Donna
219 days ago

Exceeding Expectations: A Testimonial of Resilience and Quality Service

Reflecting on my recent experience with crystalplus.com, I encountered a series of challenges that put a strain on the usual smooth process. Despite everything going wrong initially, the exceptional customer service and commitment to quality truly shone through in the end. While the proofing process took longer than expected, the team at Crystal Plus was attentive and responsive when I reached out about the delay. Even though I had to opt for expedited shipping to ensure the timely arrival of the gift, unforeseen circumstances arose with the product received. The clock had noticeable spots on its face that marred its beauty, prompting the need for a replacement. Despite the setbacks, the dedication and efficiency of the Crystal Plus team were unwavering. They promptly arranged for a replacement to be sent out, ensuring that the recipient would receive a flawless gift. Although the expedited shipping did not fulfill its intended purpose due to the initial delay, the gesture of prioritizing customer satisfaction and product quality was truly commendable. In my inquiry about a reimbursement for the expedited shipping fee, I was met with a negative response. Despite this, the overall experience of interacting with Crystal Plus left a lasting impression of resilience and commitment to exceeding customer expectations. I appreciate the efforts made by the Crystal Plus team to rectify the situation and deliver a flawless product in the end. While challenges arose along the way, the dedication to quality service and customer satisfaction prevailed, showcasing a business that values its customers and stands by its products. This journey of overcoming obstacles has only strengthened my trust in Crystal Plus, solidifying them as a reliable source for unique and personalized gifts.
N Nick
289 days ago

Exquisite Quality, Justifies the Investment

When I ordered a trophy from crystalplus.com, I was blown away by the exceptional quality upon its arrival. The craftsmanship exceeded my expectations, and the final product was truly impressive. Despite the higher pricing, the exquisite quality justified the investment. However, I did encounter an additional charge for logos, which was unexpected as I had provided a comprehensive image. Despite this, the overall experience and the end product were worth it.
N Nick
289 days ago

Exquisite Craftsmanship Meets Pricey Policies

Sharing my experience with crystalplus.com's Trophy, I was truly impressed by the impeccable quality and attention to detail that went into crafting my order. The end result surpassed my expectations, reflecting the dedication and expertise of the artisans behind the product. However, my enthusiasm was slightly dampened when I was charged for additional logos, despite providing a comprehensive image with all the necessary details myself. This unexpected cost added to an already steep price tag, making the overall purchase a considerable investment. While the excellence of the Trophy is undeniable, prospective buyers should be aware of potential extra charges that may arise, ensuring a transparent and efficient ordering process.
O Orson
293 days ago

Great experience

⭐⭐⭐⭐⭐ I had an amazing experience with CrystalPlus! At first, navigating through the website seemed a bit daunting, but once I got the hang of it, placing my order was a breeze. The customization options were just what I was looking for, and my order was fulfilled to perfection. The efficiency with which they handled my order was truly impressive, and the level of customer service I received surpassed my expectations. I've dealt with numerous companies in the past, and I can confidently say that the service at CrystalPlus is unparalleled. I will definitely be a returning customer. Thank you, CrystalPlus, for exceeding my expectations!
O Orson
293 days ago

A Gem of an Experience: My Journey with CrystalPlus

As I embarked on my search for the perfect personalized gift, I stumbled upon CrystalPlus, a hidden gem in the vast realm of e-commerce. Initially, navigating through the website seemed like embarking on a quest, but as I delved deeper, its user-friendly interface unveiled a treasure trove of possibilities. My order was a testament to precision and attention to detail, as it arrived exactly as I envisioned. The speed at which my order was processed left me in awe - a true testament to their commitment to excellence. What truly set CrystalPlus apart was their unparalleled customer service. Each interaction left me feeling valued and heard, a rarity in today's fast-paced world. They exceeded my expectations, setting a benchmark for all future interactions with online retailers. In conclusion, my experience with CrystalPlus was nothing short of exceptional. Their dedication to quality, efficiency, and above all, customer satisfaction, has earned them a loyal customer in me. I eagerly anticipate my next order, eager to delve into the world of possibilities that CrystalPlus has to offer.
R Raymond Gonzales
295 days ago

Good with some minor issues

⭐⭐⭐⭐⭐ My experience with CrystalPlus has been nothing short of amazing. I recently purchased a stunning crystal piece from their website and was thoroughly pleased with the product. The craftsmanship and quality exceeded my expectations, and I was impressed by the intricate details and the overall beauty of the item. However, I encountered a small issue with a CrystalPlus sticker that was affixed to the product. While I was able to remove it, there were some leftover residues that were challenging to clean off completely. It would be great if this aspect could be improved in the future to ensure a seamless unwrapping experience for customers. Additionally, I noticed some minor scratches on the crystal, likely incurred during handling or shipping. While this didn't significantly detract from the item's overall appeal, it's something that might be worth addressing to maintain pristine product quality. Despite these minor hiccups, I remain a devoted fan of CrystalPlus. The exceptional service and high caliber of their products have truly won me over. I look forward to future purchases and have no hesitation in recommending CrystalPlus to anyone in search of exquisite crystal pieces that are sure to impress.

Introduction

Crystalplus.com is an online retailer specializing in personalized crystal awards, trophies, and corporate gifts. With a wide range of customizable products and a reputation for excellent customer service, Crystalplus.com has become a trusted destination for businesses and organizations looking to recognize and reward their top performers.

Pros and Cons

  • Pros:
    • Extensive selection of crystal products
    • Customization options for personal and corporate needs
    • Competitive pricing
    • Responsive and helpful customer service
    • High-quality products
  • Cons:
    • Limited options for non-crystal awards
    • No international shipping

User Experience

Crystalplus.com provides a user-friendly website with a straightforward navigation system, allowing customers to easily browse and find the products they are looking for. The search function is highly effective, and product pages provide detailed descriptions, images, and customization options. The overall user experience is smooth and intuitive.

Pricing and Value for Money

Crystalplus.com offers competitive pricing for their products. While crystal awards and trophies may have higher price points than traditional materials, the superior quality and customization options make them well worth the investment. Customers receive excellent value for their money, as each product is meticulously crafted and personalized to their specifications.

Customer Service

Crystalplus.com takes pride in delivering exceptional customer service. Their responsive and knowledgeable team is readily available to assist customers with inquiries, customization options, and order tracking. Whether through live chat, email, or phone, customers can expect prompt and helpful support throughout their shopping experience.

Product Quality and Selection

The product quality offered by Crystalplus.com is exceptional. Each crystal award or trophy is meticulously crafted with precision and attention to detail. The selection of products is extensive, catering to various industries and occasions. Customers can choose from a wide range of designs, shapes, and sizes, ensuring they find the perfect piece to meet their needs.

Website Usability

Crystalplus.com offers a user-friendly website with an intuitive interface. The well-organized product categories, search function, and informative product pages make it easy for customers to find and customize the items they desire. The website also loads quickly and is optimized for mobile devices, ensuring a seamless browsing experience for users.

Returns and Exchanges

Crystalplus.com has a comprehensive returns and exchanges policy. If a customer receives a damaged or incorrect item, they can contact customer service to arrange for a return or exchange. The company takes great care to ensure customer satisfaction and will promptly resolve any issues to the best of their ability.

Promotions and Discounts

Crystalplus.com occasionally offers promotions and discounts to provide customers with added value. These promotions may include discounts on specific items, free personalization, or free shipping on eligible orders. Customers can sign up for the newsletter to receive updates on the latest promotions and exclusive deals.

Reputation

Crystalplus.com has built a strong reputation for delivering high-quality crystal awards and providing outstanding customer service. With numerous positive reviews and testimonials from satisfied customers, the company is well-regarded in the industry. Their commitment to excellence and attention to detail has earned them a loyal customer base.

Payment Options

Crystalplus.com offers secure and convenient payment options. Customers can choose to pay using major credit cards such as Visa, Mastercard, American Express, and Discover. The website employs encryption technology to ensure the safety of customers' payment information.

Loyalty Programs

Crystalplus.com currently does not offer a dedicated loyalty program. However, they strive to provide exceptional service and personalized experiences to every customer, cultivating long-term relationships based on satisfaction and loyalty.

Customer Reviews

Customers have consistently praised Crystalplus.com for their exceptional product quality, attention to detail, and outstanding customer service. The reviews highlight the company's commitment to exceeding expectations and delivering customized crystal awards that leave a lasting impression. The positive feedback from satisfied customers speaks volumes about the company's expertise and dedication.

Community Involvement

Crystalplus.com actively engages with the community by supporting various charitable organizations and initiatives. The company understands the importance of giving back and actively contributes to causes that align with their values. Their community involvement reflects their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Crystalplus.com offers shipping within the United States. The company ensures that each product is securely packaged to minimize the risk of damage during transit. Shipping costs are calculated based on the weight, dimensions, and destination of the order. Customers can choose from various shipping options to suit their needs, including expedited shipping for time-sensitive orders.

Crystalplus.com is a trusted online retailer offering personalized crystal awards and corporate gifts. With their wide selection of high-quality products, competitive pricing, excellent customer service, and commitment to customer satisfaction, Crystalplus.com is the go-to destination for businesses and organizations seeking to honor and recognize their top performers. With a strong reputation for expertise and trustworthiness, Crystalplus.com continues to set the standard for personalized crystal awards in the industry.