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Unmatched Quality, Exceptional Service, and Timeless Style at Cubitts.co.uk
As a discerning customer, I value personalized service, top-notch products, and a touch of elegance. My experience with Cubitts.co.uk encompassed all these aspects and more. From the moment I stepped into their store, I was greeted by knowledgeable staff who not only understood their products but also took the time to offer tailored advice. Despite an initial hiccup with my lens selection, the team at Cubitts.co.uk displayed remarkable patience and dedication in ensuring I received the perfect pair of glasses. Their commitment to customer satisfaction shone through as they went above and beyond to resolve the issue promptly and professionally. What truly impressed me was the inclusivity and respect shown by the staff. Despite being of a different demographic than their typical clientele, I never felt out of place. The level of attention and care I received rivaled that given to any customer, regardless of age or background. Cubitts.co.uk not only provides stylish eyewear but also sets the bar high when it comes to exceptional service. My experience was a testament to their unwavering commitment to quality, making them a standout choice for anyone seeking a seamless shopping experience and timeless style. For unparalleled value, exceptional service, and a touch of class, look no further than Cubitts.co.uk. They have earned my trust and loyalty, and I cannot recommend them highly enough.Unparalleled Support and Quality
Reflecting on my experience with Cubitts.co.uk, I can confidently say that their customer service is truly exceptional. Having purchased two pairs of glasses from them, I was impressed by the impeccable quality and affordability of their products. What truly stood out, however, was the outstanding customer support I received. When I encountered an issue with my account during my second purchase, the team at Cubitts efficiently and effectively resolved it within a day or two. Their prompt responses to my emails showcased a level of care and dedication that is rare to find in today's fast-paced world. This positive interaction has solidified my trust in Cubitts, and I am eager to continue patronizing their business in the future. The seamless blend of high-quality products and top-notch customer service sets Cubitts apart in the competitive eyewear market. If you value exceptional support and premium products, Cubitts is undeniably the right choice for you.Wonderful Buyer Service
My evaluation for cubitts.co.uk My experiences with Cubbits’ customer support, specifically Carly and Lloyd, has been nice to this point. Each query I’ve requested has been replied to comparatively rapidly. Extra importantly, after putting an order for a pair of glasses, I used to be contacted with recommendation that I had requested high-index lenses unnecessarily. They supplied to regulate the order and problem a refund. This honesty was pointless as properly, however very appreciated.An Unforgettable Journey with Cubitts: A Customer’s Tale of Quality and Uniqueness
When I stumbled upon Cubitts six years ago, little did I know that a recommendation from a colleague would change the way I see eyewear forever. Cubitts isn't just about great products; it's about an exceptional experience that sets the bar high. The moment I tried on their glasses, I knew I had found something special. What sets Cubitts apart is their unwavering commitment to quality. These glasses are not just accessories but conversation starters. The craftsmanship and attention to detail shine through, making each pair a work of art. And the best part? They are incredibly affordable, proving that luxury doesn't have to come with a hefty price tag. I have lost count of the number of compliments I've received on my Cubitts glasses. They are not your run-of-the-mill eyewear; they are a statement, a reflection of your personality. Thanks to Cubitts, I now have a signature look that is truly my own. Six years down the line, and I can confidently say that Cubitts has won me over for life. When it comes to eyewear, there is no other brand that even comes close. Cubitts has set the standard high, and I am more than happy to stay loyal to a brand that exceeds all expectations. Thank you, Cubitts, for making my eyewear journey one to remember.Unprecedented Customer Service: A Genuine Testimonial For Cubitts.co.uk
Having had a remarkable experience with Cubitts, I cannot emphasize enough how exceptional their service truly is. It all began when I obtained a prescription from a different optician and used it to purchase a pair of Cubitts glasses online. To my dismay, the prescription was incorrect. However, when I visited the Leeds store, the team at Cubitts displayed unparalleled professionalism and generosity. Despite the error not originating from them, they conducted another eye test, rectified the prescription, and replaced the lenses all within a week - at absolutely no cost. This level of dedication and care exceeded my expectations and left me in awe. In a world where outstanding customer service is a rarity, Cubitts went above and beyond, setting a new standard. I wholeheartedly recommend Cubitts to everyone seeking exceptional eyewear and service.Life-changing Service: An Optician Above the Rest
I can't thank Cubitts enough for the exceptional service I received. The optician went above and beyond, leaving me in awe of their expertise and care. From the initial steps to the fitting of my glasses, the staff made the entire experience an absolute delight. I feel grateful to have found such a dedicated team who truly understands their craft. I will definitely be returning and recommending Cubitts to everyone I know.Above and Beyond: A Customer’s Tale of Exceptional Service
Allow me to share my recent experience with Cubitts.co.uk, where I encountered unparalleled customer service that truly went above and beyond my expectations. In my quest for a specific pair of glasses that I had tried on at one of their stores, only to find it unavailable online, I was initially disheartened. However, my disappointment quickly turned to admiration as the store staff graciously explained the situation to me. I learned that the model I sought was being phased out, resulting in its removal from the website to prevent any inventory discrepancies. Rather than leaving me with a sense of unfulfillment, the staff offered proactive solutions, such as sourcing the model from another store to accommodate my request. Their genuine willingness to assist me in every possible way was truly commendable. Moreover, the exemplary service extended beyond the physical store, as the online support team promptly and efficiently updated my order to align with my preferences. The seamless coordination between the in-store and online teams left me feeling not only satisfied but also valued as a customer. From my initial encounter to the final purchase, Cubitts.co.uk demonstrated a level of care and dedication that has undoubtedly earned my loyalty. This exceptional experience is a testament to their commitment to providing top-notch service, making them my go-to choice for eyewear. Thank you, Cubitts.co.uk, for setting the bar high and exceeding it with your exceptional service.Resilience Rewarded: Overcoming Hurdles with Cubitts
Embarking on a journey to replace my favorite pair of glasses from Cubitts, I was met with unexpected challenges that tested my patience. Despite enjoying a previous purchase 5 years ago, my recent experience left me waiting in anticipation for 3 long weeks without any sign of my new glasses arriving. Customer service responses offered little solace, lacking updates and leaving me in the dark about my order's status. Disheartened, I resorted to sharing my disappointment in a review, hoping for a breakthrough. Surprisingly, my tale took a turn for the better when Sam, the compassionate head of customer service, swiftly responded to my feedback. His genuine concern and immediate action to address the issue were beyond commendable. Not only did he rectify the situation promptly, but he also went the extra mile by graciously gifting me a pair of clip-ons for my glasses as a gesture of goodwill. Today, as I finally laid my hands on the long-awaited glasses, all previous grievances melted away in admiration of the impeccable quality and craftsmanship. While it is disheartening that it took a negative review to prompt a resolution, I am ultimately content with the outcome and delighted with my new specs. Cubitts has not only redeemed themselves but also instilled a sense of loyalty with their exemplary service and exceptional products.Empowering Confidence: Unparalleled Quality Eyewear from Cubitts
From the moment I laid my hands on the glasses from cubitts.co.uk, I knew I had stumbled upon a true gem. The quality exuded from these frames is unmatched – they feel robust, well-crafted, and worth every penny spent. The diverse range of trendy styles available is a breath of fresh air, offering not just options but an opportunity to express one's unique style effortlessly. What truly sets Cubitts apart is their attention to detail – each style being offered in a variety of sizes and colors, ensuring a perfect fit for every individual. Beyond the exceptional products, the customer service experience was equally delightful. Every interaction felt like a conversation with a friend, with helpful and friendly staff guiding me through the process seamlessly. The unboxing experience was a joy in itself – the carefully curated packaging, complete with a complimentary lens spray that quickly became a household favorite, courtesy of my husband. The inclusion of hard shell cases added a touch of practicality that is often overlooked. Overall, my experience with Cubitts has been nothing short of exceptional. These glasses are not just a visual aid; they are a statement piece that embodies quality, style, and confidence. Needless to say, I am eagerly looking forward to my next purchase, as Cubitts has truly won me over with their unparalleled commitment to excellence.Exceptional Frames, Lacking Customer Service – A Regrettable Experience
As a discerning customer from France seeking premium eyewear, I was eagerly drawn to cubitts.co.uk by glowing recommendations from a friend boasting their exquisite Penton Woolf and Hairbrand frames. Envisioning a bespoke experience akin to theirs, I delved into inquiries about photochromic lenses and a unique hue of blue that would set my frames apart. Alas, my excitement waned upon encountering Samantha and Carly of the online team, whose responses left much to be desired. The ambiguity of 'maybe' and redirections to different branches for vital queries on prescriptions, especially pertaining to my high prism needs, felt disheartening. Five emails later, clarity remained elusive, and the dismissive tone signed off as 'customer experience' left me questioning their service ethos. Disappointingly, my fervor for investing in £1500 worth of bespoke frames and lenses morphed into disillusionment, contemplating a shift to a more attentive bespoke provider. Even upon voicing my concerns, the response echoed the same disregard for the critical prism inquiry, evoking a sense of frustration and a tinge of disbelief at such oversight. While the allure of Cubitts' craftsmanship shone brightly, the shadow cast by their customer service shortcomings lingers, serving as a reminder that excellence in product must be matched by empathy and efficiency in customer care. The quest for impeccable eyewear continues, now tinged with a lesson in the importance of holistic customer experience.Exceptional Support Beyond Expectations
When browsing through cubitts.co.uk, I stumbled upon a pair of sunglasses that I had been eyeing for quite some time. Eager to make a purchase, I reached out to their Instagram page seeking assistance. Little did I know that this simple message would lead me to such an extraordinary experience. Enter Bruna, the customer service representative who went above and beyond to cater to my needs. From diligently checking stock levels to patiently guiding me through the selection process, her dedication and personalized approach truly set the bar high for customer service. Despite waiting for another pair to be restocked, my confidence in Cubitts' exceptional service has already convinced me to entrust them with my future prescription glasses order. Bruna's unwavering commitment to customer satisfaction has not only secured my loyalty but has also left me eagerly anticipating my next purchase with them. Thank you, Bruna, for your outstanding support. Your exceptional service has not only made my shopping experience delightful but has also made me a dedicated fan of Cubitts for life.Excellent Service
My review for cubitts.co.uk A very positive experience from start to finish. Great range to choose from, my glasses look very stylish, great quality and fit perfectly. The team kept me up to date with the process, and the date they would be delivered. When they arrived, they were beautifully presented. I would highly recommend, I am now looking forward to buying another pair!Unveiling a Vision: My Experience at Cubitts Spitalfields Store
Embarking on a journey to find the perfect frames at Cubitts Spitalfields store was nothing short of extraordinary. From the moment I stepped in, the shop floor staff radiated warmth and expertise, making me feel right at home. Patiently, they guided me through an array of frames, offering invaluable advice on what suited me best. The plethora of choices left me in awe, and after careful consideration, I found the frames that resonated with my style and personality. Since adorning them, I've been met with a wave of compliments, each one reaffirming my choice and boosting my confidence. My visit to Cubitts was not just about purchasing eyewear but about curating a vision, embracing a new perspective through stylish frames that speak volumes. For anyone seeking quality, personalized service, and a touch of sartorial elegance, I wholeheartedly recommend Cubitts. Thank you for helping me see the world in a new light.A Spectacular Vision: Embracing Style and Comfort
From the moment I discovered Cubitts.co.uk, I knew I had stumbled upon something special. The allure of their frames beckoned me in, and I couldn't resist trying them out. I took the plunge and ordered a pair, and let me tell you – it was a game-changer. The moment I put on my new glasses, I felt a wave of confidence wash over me. They weren't just any glasses; they were a statement piece, a blend of fabulous and stylish that captured my personality perfectly. No more fumbling with contacts – my glasses became my daily companion, seamlessly fitting into my every look and enhancing my overall style. But here's the best part – the experience didn't end with just one pair. Cubitts.co.uk offers a plethora of frames, each more exquisite than the last. I found myself tempted to expand my collection, drawn in by the promise of even more style and sophistication. The variety is endless, ensuring that there's something for every taste and preference. What truly set Cubitts.co.uk apart, however, was their exceptional team. From start to finish, their friendly and knowledgeable staff guided me through the process, offering valuable insights and recommendations. Their passion for eyewear was palpable, making the entire experience not just a purchase, but a journey of self-expression and discovery. In conclusion, I wholeheartedly recommend Cubitts.co.uk to anyone in search of quality eyewear that seamlessly combines style and comfort. Trust me – you'll be hooked from the first wear.Unmatched Experience: A Beacon of Exceptional Service and Value
Embarking on my optical journey with Cubitts.co.uk was nothing short of transformative. From the moment I stepped into Cubitts Edinburgh, Luke's dedication to his craft and unwavering professionalism shone through. His meticulous approach to my comprehensive eye examination left no stone unturned, offering me a sense of reassurance and care that is truly unparalleled. Not only did Luke and his team devote their undivided attention to me, but they also took the time to guide me through an array of stunning spectacle designs, ensuring that I found the perfect fit for my style and needs. Their expert advice on lens options was invaluable, helping me make informed decisions that significantly enhanced my visual clarity and comfort. Leaving Cubitts with not just one, but two pairs of glasses – stylish sunglasses and essential varifocals – was a testament to the quality and diversity of their offerings. As a passionate crafter, I was especially delighted to learn about their bespoke single lenses, tailored to elevate my precision and creativity in my craftwork. In conclusion, I wholeheartedly endorse Cubitts for their exceptional service and unbeatable prices. My experience was not merely transactional; it was a symphony of personalized care, expert guidance, and genuine passion for optical excellence. Cubitts is not just a brand; it is a beacon of light in a sea of choices, illuminating the path for those seeking extraordinary eyecare solutions.No Results Found
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{{{reviewBody}}}Introduction
Cubitts is an online eyewear brand that specializes in creating elegant, handmade prescription glasses and sunglasses. Renowned for their craftsmanship and commitment to quality, Cubitts offers a wide range of stylish frames for individuals seeking both fashion and function. With a mission to make eyewear accessible and personalized, Cubitts embraces innovative technology while staying true to traditional production methods.
Pros and Cons
- Pros:
- High-quality craftsmanship and attention to detail
- Wide selection of frames suitable for various style preferences
- Frames are handmade with durable materials
- Option to customize glasses based on personal preferences
- Competitive pricing compared to other premium eyewear brands
- Fast and reliable shipping
- Limited stock availability for some popular styles
- No physical retail stores for in-person try-ons
- Only offers prescription glasses and sunglasses, no non-prescription options
User Experience
Cubitts' website provides a seamless user experience, with a clean and intuitive interface. Browsing through their extensive collection of frames is effortless, thanks to well-categorized sections and effective search filters. Each product page includes detailed descriptions, dimensions, and high-quality images, allowing customers to make informed decisions. Furthermore, the website is optimized for both desktop and mobile devices, ensuring a consistent and enjoyable experience across platforms.
Pricing and Value for Money
Cubitts offers a range of pricing options to suit different budgets. While their frames may be more expensive than some budget eyewear brands, they provide exceptional value for money due to the high-quality materials, craftsmanship, and attention to detail. Considering the durability and timeless designs, Cubitts' products are a long-term investment that will exceed customer expectations.
Customer Service
Cubitts prides itself on excellent customer service and ensures customers feel supported throughout their buying journey. Their knowledgeable and friendly customer support team is easily accessible through various channels, including email and live chat. Customers can seek assistance with frame selection, prescription questions, or any other concerns they may have.
Product Quality and Selection
Cubitts' commitment to exceptional craftsmanship is evident in the quality of their products. Each frame is meticulously handmade using premium materials, ensuring durability and longevity. Their selection includes a wide array of attractive designs, ranging from classic to contemporary, with options available for various face shapes and sizes. Additionally, Cubitts offers the ability to customize frames with personalized engravings, further enhancing the uniqueness of each purchase.
Website Usability
The Cubitts website is user-friendly, with easily navigable pages and efficient checkout processes. The site's layout and organization make it effortless for customers to find specific frames, explore different styles, or discover new designs. Important information such as shipping details, returns policy, and frame measurements are clearly presented, contributing to a hassle-free shopping experience.
Returns and Exchanges
Cubitts has a flexible and customer-centric returns and exchanges policy. If customers are unsatisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The brand provides clear instructions on how to process returns, making the entire experience efficient and stress-free for customers.
Promotions and Discounts
Cubitts occasionally offers promotions and discounts, providing customers with the opportunity to enjoy their high-quality eyewear at a more affordable price. These promotions typically include seasonal sales, limited-time offers, or discounts on specific frames. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest discounts and promotions.
Reputation
Cubitts has gained a strong reputation within the eyewear industry for their commitment to craftsmanship and attention to detail. Their dedication to quality and personalized customer experiences has earned them positive reviews and a loyal customer base. Trusted by individuals around the world, Cubitts has become synonymous with exceptional eyewear.
Payment Options
Cubitts offers a variety of secure payment options to ensure convenient transactions. Customers can choose from major credit cards, including Visa, MasterCard, and American Express. Additionally, popular online payment platforms such as PayPal are accepted, providing customers with flexibility and peace of mind during their purchases.
Loyalty Programs
At present, Cubitts does not offer a formal loyalty program. However, they strive to provide exceptional customer experiences, often leading to repeat purchases and customer loyalty through their dedication to quality, craftsmanship, and personalized service.
Customer Reviews
Cubitts has garnered numerous positive customer reviews, affirming the brand's commitment to quality and style. Customers praise the durability and comfort of the frames, as well as the exceptional customer service provided throughout the buying process. These reviews serve as a testament to Cubitts' reputation for excellence within the industry.
Community Involvement
Cubitts actively engages in community involvement initiatives, demonstrating their commitment to social responsibility. The brand collaborates with various charities and organizations, contributing a portion of their proceeds to support important causes. By actively participating in community efforts, Cubitts showcases their dedication to making a positive impact beyond the realm of eyewear.
Shipping and Costs
Cubitts offers fast and reliable shipping to customers worldwide. Orders are typically dispatched within a few business days and are delivered securely to customers' doorsteps. Shipping costs vary depending on the destination, with applicable fees displayed during the checkout process. While additional customs or import duties may apply for international orders, Cubitts provides transparent information regarding these potential costs to ensure customers are well-informed prior to completing their purchase.
With a commitment to excellence, Cubitts elevates the eyewear experience through their exceptional craftsmanship, stylish designs, and personalized service. Whether seeking prescription glasses or fashionable sunglasses, Cubitts provides customers with the perfect blend of fashion, functionality, and value.