Cultbeauty Reviews

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40 Reviews

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5% users rated Terrible
3% users rated Poor
5% users rated Average
15% users rated Very Good
73% users rated Excellent
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L Lily
47 days ago

Exceptional Products, Even Better Customer Service

I am thrilled to share my experience with cultbeauty.com, where I discovered an array of exceptional products that exceeded my expectations. While the delivery took longer than anticipated, the quality of the products and the unparalleled customer service more than made up for it. Navigating the website proved a bit challenging, but the outstanding range of beauty products made it worth the effort. I wouldn't hesitate to purchase from them again, especially for unique items that may be hard to source locally. Thank you, cultbeauty.com, for providing not just top-notch products, but also for going above and beyond with your customer service.
L Laura
48 days ago

Redefining Beauty Shopping: A Testimonial for Cult Beauty🌸

After stumbling upon cultbeauty.com, I was eager to try out their offerings. And let me tell you, it was a decision I definitely don't regret! The vast array of products coupled with unbeatable prices and deals truly set this beauty e-commerce platform apart. One aspect that truly stood out was the opportunity to receive samples based on my purchases. While the absence of this feature left me slightly wanting, I couldn't help but wish for a more personalized touch to my shopping experience through these samples. After all, delving into new products is one of the joys of beauty shopping! However, my enthusiasm was slightly dampened when my package arrived. The box, unfortunately, bore the brunt of inadequate packaging, arriving with a significant dent on its left side. I was alarmed at the lack of protection for the products inside, with only a flimsy piece of paper attempting to shield my precious makeup. The fragility of a NARS foundation in a glass bottle only added to my anxiety. While luckily my items were intact, the initial sight of the damaged box was concerning. Despite this minor misstep, my overall experience was undeniably positive. I wouldn't hesitate to recommend Cult Beauty to everyone I know. The convenience, affordability, and product variety make it a go-to for beauty aficionados. My only plea would be for the brand to consider revamping their packaging to ensure that every customer receives their order safely and securely. To the team at Cult Beauty, as you consider future developments like launching an app, enhancing your packaging to match the quality of your products would undoubtedly elevate the customer experience. Keep up the amazing work, and I'm excited to see how Cult Beauty continues to redefine the beauty shopping experience! 🌸
A Antonia
48 days ago

Transformative Beauty Experience at Cult Beauty

Discovering Cult Beauty has truly metamorphosed my online beauty shopping experience. The diverse range of products caters to every skincare and makeup need, accompanied by in-depth product descriptions and genuine customer reviews, which have helped me make informed choices that align perfectly with my beauty goals. Not only does Cult Beauty excel in curating a top-tier selection, but their reward system adds a delightful touch to each purchase. Feeling secure and content while shopping is paramount, and Cult Beauty surpasses expectations in this realm, creating a safe haven for beauty enthusiasts like myself to explore and indulge in the world of cosmetics. Thank you, Cult Beauty, for not just selling products, but for curating an unparalleled beauty journey that transcends the transactional and becomes a transformative experience.
T Tiziana Rovagnati
48 days ago

Going Above and Beyond: Katie Made My Day at Cult Beauty!

Let me share my recent experience on cultbeauty.com, where Katie turned a potential birthday discount dilemma into a delightful customer service encounter! When I reached out to address an issue with my discount, Katie's kindness and availability truly stood out. Not only did she swiftly resolve my problem, but she did so with a level of care and attention that made me feel truly valued as a customer. Thank you, Katie, for going above and beyond to make my day on Cult Beauty!
N Nhi
48 days ago

Unmatched Satisfaction: A Beauty Enthusiast’s Paradise

My experience with cultbeauty.com has been nothing short of exceptional. As a beauty enthusiast based in Germany, I have found a treasure trove of products on their website that I couldn't access elsewhere. The seamless and lightning-fast delivery process has never failed to impress me, without a single hiccup. What truly sets Cult Beauty apart is their customer service. The agents are not only knowledgeable and efficient, but also genuinely friendly and eager to assist with any query. Their dedication to ensuring a positive shopping experience shines through at every interaction. In all my transactions with Cult Beauty, I have encountered no issues or disappointments. It's a rare gem in the world of online shopping, a place where quality products meet impeccable service. I wholeheartedly recommend Cult Beauty to anyone seeking a top-notch shopping experience in the realm of beauty and skincare.
K Kerry Gilbert
49 days ago

Redefining Customer Service Excellence at Cult Beauty

Reflecting on my latest experience with Cult Beauty, I am continually impressed by the level of service I receive every time I engage with their team. Recently, I had a query about an order, and without hesitation, I reached out through their chat function. To my delight, Ncamisilethen was not only quick to respond but also incredibly helpful and knowledgeable. It's rare to find such a combination of efficiency and friendliness in customer service these days. Cult Beauty truly stands out in their commitment to ensuring every customer feels valued and supported. The seamless support I received reaffirmed my trust in the brand and left me feeling appreciated as a customer. Thank you, Cult Beauty, for consistently going above and beyond to meet and exceed expectations. Your dedication to customer satisfaction is truly commendable, and I look forward to continuing my journey as a loyal customer.
M Mirna Kov
49 days ago

Life-Changing Beauty Finds at on Cult

When I stumbled upon cultbeauty.com, I never looked back. Their assortment of beauty products has truly transformed my skincare routine. With an array of amazing deals and constantly updated inventory, I find myself frequenting the site often. The only downside, however, is the disappointment of discovering that certain items cannot be shipped to Croatia. It's disheartening to realize this only when I'm about to finalize my purchase. Having to backtrack, remove the item from my cart, and search for a replacement definitely adds a layer of inconvenience. Despite this hiccup, my overall experience with on Cult has been nothing short of fantastic.
A Aditi
49 days ago

Turning Disappointment into Delight: A Personal Account of Customer Service Excellence at cultbeauty.com

As a loyal customer of cultbeauty.com, I recently encountered a hiccup with my order delivery that left me feeling disappointed. Despite providing my complete address and requesting a home delivery, my package was left in an open space near my residence without any prior notification. This unfortunate incident had me questioning the reliability of the service. However, what transpired next truly turned my disappointment into delight. Upon reaching out to the customer service team at cultbeauty.com to raise my concerns, they not only addressed the issue promptly but also took proactive measures to ensure it would not happen again. The representative I spoke with was empathetic, understanding, and went above and beyond to rectify the situation. Their commitment to customer satisfaction and willingness to make things right left a lasting impression on me. From now on, I can rest assured that my future orders will be handled with the utmost care and attention to detail. I appreciate the importance they place on customer feedback and their dedication to improving the overall shopping experience. I am grateful for the swift resolution and outstanding customer service exhibited by the team at cultbeauty.com. This incident has reinforced my trust in their brand and I look forward to continuing my journey as a happy and satisfied customer. Thank you for turning a moment of disappointment into a shining example of excellence.
R Rebecca
50 days ago

Exceptional Customer Service Experience at Cultbeauty.com!

I recently had a query regarding their Rewards program at Cultbeauty.com, and I must say, the customer service I received from Billie was exceptional. Not only did they respond promptly, but they also provided clear and detailed instructions to help me navigate the process seamlessly. Thank you, Billie, for your outstanding assistance! This level of support truly sets Cultbeauty.com apart as a customer-centric company that values its users. I highly recommend their services to anyone looking for a top-notch shopping experience with exceptional customer service.
E Elvie
50 days ago

The Holy Grail of Lip Balms: A Lip Butter Revelation

I am thrilled to share my heartfelt testimonial for Cult Beauty, a brand that has truly won my heart. Despite living in Zagreb, Croatia, their swift delivery has never failed to amaze me. But what truly captivated me is their range of Summer Fridays products! Two months ago, I stumbled upon the Pink Sugar shade of lip butter, and it has since become my go-to lip essential, accompanied by a trusty lip liner. Being discerning in the realm of lip care, I can confidently say that this lip balm has redefined my standards. Its aroma, the hint of sweetness, the nourishment it provides, the lustrous shine it imparts, and the sheer bliss of the entire experience – it surpasses anything I've tried in years. While the price may seem steep, the value it delivers is beyond compare. Traditional options like Vaseline, Aquaphor, Labello, Nivea, and Burt's Bees pale in comparison. Vaseline may lock in moisture, but it lacks the ability to truly hydrate. Eager to explore more, I've already added the Brown Sugar variant to my collection and today, another Pink Sugar found its way to my checkout. I am eagerly anticipating the upcoming Birthday Cake edition! For my nighttime routine, I indulge in the Laneige Lip Mask in the delightful Gummy Bear flavor, while keeping Nuxe Reve de Miel and the Sweet Lemon Lip Balm in the glass jar close at hand. Among all the Labello variants I've sampled, the blackberry shine held a special place, until they altered the formula, leaving a displeasing scent and an unwelcome waxy taste. Despite these trials and tribulations, Cult Beauty has remained my unwavering ally over the years, offering secure payments, expedited and tracked deliveries within the EU, and an impressive array of renowned brands. If I were to offer one suggestion, it would be the inclusion of testers, a perk that has eluded me regardless of the total value of my basket. In conclusion, Cult Beauty has secured its place as my trusted destination, and I eagerly look forward to many more years of blissful indulgence in their offerings. Cheers to Cult Beauty for transforming my lip care routine and turning it into a daily celebration!
S Sharon
51 days ago

Heartfelt Admiration for Cult Beauty: A Shopper’s Paradise

As a dedicated customer of Cult Beauty, I cannot help but sing praises for this phenomenal online store. The vast array of products available caters to every skincare and beauty need imaginable, making it a one-stop-shop for beauty enthusiasts like myself. What truly sets Cult Beauty apart is not just the quality of products but also the unbeatable prices and incredible offers that always leave me coming back for more. One aspect that I particularly adore about Cult Beauty is their loyalty program. It rewards customers for their continued support, making each purchase feel even more special. The perks and benefits of this program truly showcase Cult Beauty's commitment to valuing and appreciating their customers. In conclusion, Cult Beauty is not just a store; it's a beauty haven where quality meets affordability, and customer satisfaction is a top priority. I wholeheartedly recommend Cult Beauty to anyone on the lookout for a seamless shopping experience with products that deliver on their promises. Discovering Cult Beauty has truly been a game-changer for me, and I cannot wait to continue exploring their exceptional offerings.
E Em
51 days ago

Beauty Oasis: Where Selection Meets Service

Diving into the world of beauty and skincare can be overwhelming, but Cult Beauty has become my sanctuary. Their vast array of brands is a treasure trove waiting to be explored, offering a diverse selection that caters to every need and preference. From the moment I place an order, the seamless delivery process reassures me that my package will arrive promptly - a rare gem in the world of online shopping. What truly sets Cult Beauty apart is their loyalty program that goes beyond the standard perks. Unlike generic schemes, their rewards are not just an afterthought but a thoughtful gesture that adds value to each purchase. As I continue to indulge in my favorite products, the loyalty program surprises me with meaningful benefits that actually make a difference. Moreover, Cult Beauty's offers are not just enticing; they are tailored to my tastes and preferences. Finding discounts on products I genuinely love is a rarity, and this personalized touch never fails to brighten my day. In a saturated market, Cult Beauty stands out as a beacon of excellence, combining an exceptional product range with outstanding service. It's more than just a website - it's a beauty oasis where selection meets service, making it my ultimate go-to destination for all things beauty and skincare.
K Kamilė
52 days ago

Why I Adore Cult Beauty

Cult Beauty has truly won my heart with their diverse range of beloved brands. From the moment I placed my first order, I was blown away by the seamless and delightful experience it offered.
C Catherine Creagh
52 days ago

A Shopper’s Delight: Diverse Brand Selection and Rewarding Points System at Cult Beauty

Enthusiastically sharing my experience with cultbeauty.com! The array of brands available is simply exceptional, catering to diverse preferences and needs. What sets Cult Beauty apart is their ingenious points system – a standout feature that adds value to every purchase. In comparison to many other online stores, this system truly shines, making shopping an even more attractive proposition. The ease of accumulating and redeeming points enhances the entire shopping experience, making each visit to the website a delightful adventure. Cult Beauty has truly mastered the art of blending a wide range of brands with a rewarding loyalty program, creating a winning combination that keeps customers coming back for more. Cheers to Cult Beauty for setting the standard in online beauty retail!
M Magdalena
52 days ago

A Wondrous Journey at Cult Beauty!

Stepping into Cult Beauty feels like embarking on a magical journey, where every product beckons with promises of enchantment. Each visit is a treat, reminiscent of the anticipation of Christmas morning, where the abundance of offerings tempts you to explore beyond boundaries. The meticulously curated selection of brands speaks of a deep understanding of quality and customer desires, creating an allure that is hard to resist. With surprises and gifts sprinkled throughout, every purchase is not just a transaction but an enchanting moment of delight. Shopping here is not just about products; it's about indulging in experiences that cater to every taste and budget. My journey at Cult Beauty has been nothing short of wondrous, elevating my beauty regimen to a realm of pure magic. Thank you, Cult Beauty, for turning shopping into a captivating experience! - Magdalena P. Paris, France

Introduction

Cult Beauty is an online beauty retailer that has gained a strong reputation in the industry for curating a selection of high-quality, cult-favorite beauty products. With a commitment to bringing customers the best in skincare, makeup, haircare, and wellness, Cult Beauty has become a go-to destination for beauty enthusiasts around the world.

Pros and Cons

  • Pros:
  • Wide range of products from well-known and niche beauty brands
  • Curation of cult-favorite and highly effective products
  • High-quality and genuine products
  • User-friendly website with intuitive navigation
  • Excellent customer service and support
  • Regular promotions and discounts
  • Free worldwide shipping options available
  • Cons:
  • Some products may be relatively expensive
  • Limited availability of certain brands in specific regions
  • Occasional delays in shipping due to high demand

User Experience

Cult Beauty provides a seamless shopping experience with its user-friendly website. The layout is neat and well-organized, making it easy to navigate through different product categories and discover new brands. The search functionality is efficient, allowing users to find specific products quickly. The product pages are informative, displaying detailed descriptions, ingredient lists, and customer reviews to assist customers in making informed decisions.

Pricing and Value for Money

Cult Beauty offers a range of products at various price points, catering to different budgets. While some products may be considered high-end and come with a higher price tag, the quality and effectiveness justify the cost. Additionally, the platform regularly offers promotions and discounts, allowing customers to make the most of their purchases and enhance the overall value for money.

Customer Service

Cult Beauty prides itself on providing exceptional customer service. Their support team is responsive and knowledgeable, promptly addressing any queries or concerns. Customers can reach out for assistance via email or through the live chat feature available on the website. Cult Beauty values customer satisfaction and strives to ensure a positive experience for every shopper.

Product Quality and Selection

Cult Beauty is renowned for its commitment to offering high-quality beauty products. The platform carefully selects brands and products based on their effectiveness and reputation within the beauty community. From cult-favorite skincare essentials to innovative makeup releases, customers can trust that they are purchasing products that deliver results. The selection encompasses both established and emerging brands, providing a diverse range of options for beauty enthusiasts.

Website Usability

Cult Beauty's website is designed with usability in mind. The intuitive interface allows for easy browsing and seamless navigation. The product pages provide all the necessary information, including detailed descriptions, ingredient lists, and customer reviews. The checkout process is straightforward and secure, ensuring a hassle-free shopping experience for customers.

Returns and Exchanges

Cult Beauty has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can return the products within 30 days for a full refund or exchange. The platform provides clear guidelines on the return process, making it easy for customers to initiate returns and receive prompt assistance.

Promotions and Discounts

Cult Beauty frequently offers promotions and discounts to enhance the customer experience. These promotions can include discounts on specific brands or products, free gifts with purchase, or exclusive sales events. Customers can stay updated on the latest promotions by subscribing to the Cult Beauty newsletter or following their social media channels.

Reputation

Cult Beauty has built a strong reputation as a reliable and trustworthy online beauty retailer. Their commitment to offering high-quality products, excellent customer service, and curating a selection of cult-favorites has garnered them a loyal customer base. The brand's transparency and commitment to customer satisfaction have contributed to its positive reputation in the beauty industry.

Payment Options

Cult Beauty accepts various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and Klarna (in select regions). This wide range of payment options makes it convenient for customers to complete their purchases securely and efficiently.

Loyalty Programs

Cult Beauty offers a loyalty program called "Cult Beauty Rewards." By becoming a member, customers can earn points on their purchases, which can later be redeemed for discounts on future orders. The loyalty program also provides exclusive access to early product launches and special promotions.

Customer Reviews

Cult Beauty's website features customer reviews for most products, allowing shoppers to read firsthand experiences and opinions. These reviews provide valuable insights into the effectiveness and performance of the products, enabling customers to make well-informed purchasing decisions.

Community Involvement

Cult Beauty is actively involved in the beauty community, regularly collaborating with influencers, experts, and industry professionals. They host events, share educational content, and support various charitable initiatives. Cult Beauty's dedication to community involvement helps foster a sense of connection and trust with their customers.

Shipping and Costs

Cult Beauty offers free worldwide standard shipping on orders over a certain threshold, which varies depending on the destination. For orders below the free shipping threshold, shipping costs are calculated at checkout and are based on the destination and weight of the package. The platform strives to ensure timely delivery; however, occasional delays may occur during peak periods or due to unforeseen circumstances.