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33% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
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Review article published on: 18 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 1 5 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4 5 5 4.8
Jul 2022 5 4.1 1.8 1.3 1.2 4.6
Mar 2023 3 4.4 2.2 1.3 1.5 4.3
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Detailed Culturesforhealth Review by

Introduction

Culturesforhealth.com is an online store that specializes in providing customers with materials and guides to make a variety of fermented foods and drinks, such as yogurt, kefir, sourdough bread, kombucha, and more. The company was founded in 2008 with the goal of helping people achieve better health through the power of live and fermented foods. Over the years, culturesforhealth.com has gained a reputation as one of the most reliable and trustworthy sources of fermentation products and information.

Pros and Cons

Pros:
  • Wide variety of high-quality fermentation products and guides
  • Expert customer service team that can provide personalized advice and support
  • Free shipping on orders over $40
  • 30-day return policy
  • Regular promotions and discounts
Cons:
  • Relatively high prices compared to other online stores
  • Shipping costs for orders under $40 can add up quickly

User Experience

Culturesforhealth.com offers a user-friendly website that is easy to navigate and provides a wealth of information about fermentation products and techniques. The site is well-organized and contains detailed product descriptions, instructional videos, and customer reviews that can help users find the right product for their needs. The checkout process is straightforward, and customers can choose from a range of payment options.

Pricing and Value for Money

Culturesforhealth.com's prices are generally higher than other online stores that sell fermentation products. However, the company's focus on high-quality products and expert customer service justifies the premium pricing. Customers who are serious about making fermented foods and drinks and want to ensure that they are using the best possible products will find that culturesforhealth.com offers excellent value for money.

Alternatives

Some alternative online stores that offer fermentation products and supplies include:
  • Fermentools.com
  • Theprobioticjar.com
  • Gemcultures.com

Customer Service

Culturesforhealth.com's customer service is exceptional, with an expert team that can provide personalized advice and support to customers. The company offers a range of resources, including instructional videos, forums, and blogs, that can help customers troubleshoot any issues they encounter when making fermented foods and drinks. The customer service team is available by phone, email, or live chat, and they respond promptly to inquiries.

Product Quality and Selection

Culturesforhealth.com offers a wide selection of high-quality fermentation products, including starter cultures, equipment, and supplies. The products are carefully curated to ensure that they meet the company's high standards for quality and purity. Customers can find everything they need to make a wide range of fermented foods and drinks, including yogurt, kefir, sourdough bread, kombucha, and more.

Website Usability

Culturesforhealth.com's website is easy to use and provides a wealth of information about fermentation products and techniques. The site is well-organized and contains detailed product descriptions, instructional videos, and customer reviews that can help users find the right product for their needs. The checkout process is straightforward, and customers can choose from a range of payment options.

Returns and Exchanges

Culturesforhealth.com offers a 30-day return policy. If customers are not satisfied with their purchase, they can return it for a full refund or exchange. The company's customer service team is available to help customers with any returns or exchanges they may need.

Promotions and Discounts

Culturesforhealth.com offers regular promotions and discounts on their products. Customers can sign up for the company's email list to receive exclusive offers and updates on new products. The company also offers free shipping on orders over $40.

Reputation

Culturesforhealth.com has a reputation as one of the most reliable and trustworthy sources of fermentation products and information. The company's focus on high-quality products and expert customer service has earned it a loyal customer base and positive reviews from customers.

Payment Options

Culturesforhealth.com accepts a range of payment options, including credit cards, PayPal, and Amazon Pay. All payment information is processed securely to ensure the safety of customers' personal and financial data.

Loyalty Programs

Culturesforhealth.com does not offer a formal loyalty program. However, customers can sign up for the company's email list to receive exclusive offers and updates on new products.

Customer Reviews

Customers rave about culturesforhealth.com's high-quality products and expert customer service. The company has an average rating of 4.8 out of 5 stars on Trustpilot and 4.9 out of 5 stars on Google Reviews.

Community Involvement

Culturesforhealth.com is actively involved in the fermentation community, sponsoring events and workshops and providing resources and support for home fermenters. The company also has a strong social media presence, with active accounts on Facebook, Instagram, and other platforms.

Shipping and Costs

Culturesforhealth.com offers free shipping on orders over $40. For orders under $40, shipping costs vary depending on the order's weight and shipping destination. The company ships to all 50 states in the United States, with international shipping also available. Customers can choose from a range of shipping options at checkout, depending on their needs and budget.

Culturesforhealth Recent User Reviews

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Reviewer Name: Dan

Review Submission Date: 2022-07-12

Review Title: Customer Service is Terrible, Though They Have Good Product
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Review Description: They have good product, but they skimped on customer service--and with a dynamic product that beginners might be using, and have questions about, and need help with, that was not a good decision. Their site claims to have "live chat"... oops, it's never available.Their site has a phone number for customer support... oops, you have to leave a message--and you don't get a call back! You resort to their form, but they don't address your questions sufficiently.They just don't care--and again with a thing like culturing food that's not a good recipe.

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Reviewer Name: Stef

Review Submission Date: 2022-06-23

Review Title: Ordered a kit for Mozzarella and…
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Review Description: Ordered a kit for Mozzarella and Ricotta and the instructions booklet did not have instructions for Mozzarella or ricotta.

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Reviewer Name: Maria Espinosa

Review Submission Date: 2022-02-18

Review Title: Happy with these grains
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Review Description: Have been brewing kefir for years and am very happy with this company.

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