Cumbriacrystal Reviews

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P PATRICIA KILTY
175 days ago

What a gorgeous store!

A Gem of a Find at Cumbria Crystal I stumbled upon Cumbria Crystal just the other day, and I must say, it was an absolute gem of a find! The moment I stepped into the store, I was captivated by the sheer elegance and charm that surrounded me. As someone who appreciates the finer things in life, this place felt like a sanctuary for all things exquisite. I was on a mission to find a last-minute birthday gift, and little did I know that my frantic search would lead me to such a delightful experience. That's when I met Tom, who turned out to be an absolute lifesaver. I shared my budget and a vague idea of what I was looking for, and in no time, he unveiled the perfect gift – a stunning piece that exuded sophistication and thoughtfulness. What truly sets Cumbria Crystal apart is the exceptional service that accompanies every visit. Tom's attention to detail and genuine dedication to helping me find the ideal gift left a lasting impression. It's evident that the team at Cumbria Crystal takes great pride in curating an unforgettable shopping experience for their customers. I've always believed in the sentiment that a thoughtful gift can speak volumes, and Cumbria Crystal undeniably aligns with this belief. This store has now become my go-to destination for special-occasion gifts, and I have no doubt that it will continue to hold this special place in my heart. Thank you, Cumbria Crystal, for not only being a haven of exquisite treasures but also for consistently providing unparalleled service. Here's to many more visits and countless more cherished finds. Gratefully,
P PATRICIA KILTY
175 days ago

Unforgettable Shopping Experience at Cumbria Crystal!

As I stumbled upon Cumbria Crystal, I found myself entranced by the sheer beauty of the store. The gleaming displays and exquisite craftsmanship drew me in, and I knew I had to find the perfect gift within its walls. I was greeted warmly by Tom, whose attentiveness and expertise made my shopping experience a delight. Despite my last-minute request, Tom effortlessly guided me through the stores and swiftly identified the ideal gift that fit both my vision and budget. The personalized touch and attention to detail left me in awe and gratitude. Cumbria Crystal has not only won me over with its stunning products but also with its exceptional customer service. I have now made it a tradition to turn to this charming store for all my special-occasion gifts. Each visit brings joy and satisfaction, knowing that I am supporting a business that values its customers as much as its craftsmanship. I am truly grateful for the wonderful experiences I have had at Cumbria Crystal, and I highly recommend this store to anyone seeking a touch of elegance and charm in their gifts. Thank you, Tom and the team, for creating such a magical shopping destination! 🎁✨
M Michelle McKail
412 days ago

Fantastic British company, products and customer service

I cannot express enough how much I adore the beautiful products and exceptional customer service provided by Cumbria Crystal. As someone who values supporting British industry, I was thrilled to discover this gem of a company. The t-light holders and tumblers I purchased are not only stunning, but they also carry the pride of being made in the UK. What truly sets Cumbria Crystal apart, though, is their top-notch customer service. When I encountered a delivery issue, Nick promptly resolved it, leaving me thoroughly impressed. The attention to detail extends to their packaging as well. I was delighted to discover that the packaging materials are environmentally friendly, breaking down effortlessly in my compost containers. If the opportunity arises, I would love to visit their facility and perhaps even try my hand at the glass blowing experience. Cumbria Crystal has exceeded my expectations in every way, and I wholeheartedly recommend them to anyone seeking exquisite British-made glassware and exceptional service.
M Michelle McKail
412 days ago

Incredible British firm, merchandise and customer support

My evaluation for cumbriacrystal.com In current occasions we have been making an attempt to assist British business and had been delighted to search out Cumbria Crystal. The glass they produce is sort of merely, lovely - we purchased t-light holders and tumblers - all from the UK buying outlet - and the items are beautiful!! The customer support is great - there was a problem with one of many deliveries which was rapidly resolved by Nick. The gadgets are extraordinarily effectively packaged and the compostable / biodegradable starch primarily based unfastened fill chip is already breaking down properly, in our fastened backyard compost containers! If we're ever passing, we will likely be popping in to go searching and perhaps pattern the glass blowing expertise!
P PC
445 days ago

Unveiling Elegance: A Luxurious Experience at Cumbria Crystal

As I stepped into the mesmerizing world of cumbriacrystal.com, I was immediately captivated by the sheer elegance surrounding me. My recent visit to their showroom was nothing short of a luxurious experience. The moment I laid eyes on the Whisky glass from the Grasmere range, I knew it was something special. The impeccable quality of their glassware spoke volumes about the craftsmanship and attention to detail that goes into each piece. Learning that the Royal Family and British Embassies favor their products only added to their allure. What truly set Cumbria Crystal apart, however, was the warmth and expertise of their staff. The friendly faces and helpful guidance made my visit all the more memorable. If you're in search of sophistication and top-notch quality, look no further than Cumbria Crystal. My experience was nothing short of extraordinary, and I wholeheartedly recommend them to anyone looking to add a touch of luxury to their lives.
J J W
716 days ago

An Earth-Friendly Investment

I want to express my gratitude to Cumbria Crystal for crafting such exquisite wine goblets. However, I was taken aback when my order arrived encased in a sea of styrofoam packing peanuts. Instead of feeling elated about my purchase, I found myself disheartened by the excessive non-biodegradable packaging. As an environmentally conscious consumer, I was compelled to address the issue. The sheer volume of plastic waste left me grappling with a sense of responsibility. How could a company of such repute overlook the ecological implications of their packaging choices? The thought of contributing to the already overwhelming plastic pollution weighed heavily on my mind. I sincerely hope that Cumbria Crystal reevaluates their packaging practices and embraces more sustainable alternatives. With the sheer abundance of biodegradable packaging options readily available, the company has a golden opportunity to lead by example in environmental stewardship. Despite my disappointment, I remain optimistic that Cumbria Crystal will take proactive steps towards eco-conscious packaging. Their commitment to environmental preservation would not only retain loyal customers like myself but also resonate with a broader audience seeking to make socially responsible purchases.
J J W
716 days ago

An Eco-Conscious Choice: Joining the Movement Towards Sustainability with Cumbria Crystal

Embarking on a journey to find the perfect wine goblets led me to cumbriacrystal.com, where I discovered the craftsmanship and elegance I was seeking. However, what awaited me upon unboxing left me disheartened. The excessive amount of styrofoam packing peanuts used to protect my delicate glasses raised a red flag. It was not just a mere inconvenience; it felt like a step backward in our collective efforts towards environmental consciousness. The impact of witnessing a single shipment's worth of non-biodegradable plastics accumulated in a garbage bag solely for two wine glasses left me deeply troubled. The thought that this waste could potentially find its way into our oceans felt like a heavy burden. In a world where sustainability is no longer a choice but a necessity, every action taken by companies carries weight. It is imperative for businesses to evaluate and reevaluate their packaging practices. As a consumer, I believe that supporting brands that align with my values is crucial, not only for personal satisfaction but also for the greater good. My hope is that Cumbria Crystal takes a closer look at their packaging policy and embraces eco-friendly alternatives. Together, we can make a difference by encouraging responsible choices and paving the way towards a greener, cleaner future. Thank you for considering the impact of your actions and for being part of the movement towards sustainability.
H Historygirl
870 days ago

Exquisite glass and fabulous service

I cannot stress enough how exceptional my experience with Cumbria Crystal has been. From the moment I placed my order for the double old fashioned whiskey tumbler, I was blown away by the level of service provided. As someone who appreciates the finer things in life, I was looking for a gift that exuded elegance and sophistication – something reminiscent of the glassware James Bond used in Casino Royale. Throughout the entire ordering process, the communication from Cumbria Crystal was top-notch. I was even assigned a personal contact, Nick, who was readily available to address any queries I had. His updates on the progress of my order were incredibly reassuring, and the delivery, which they had warned might be delayed due to the custom nature of their products, arrived much sooner than expected. When I finally unwrapped the package, I was met with a stunningly beautiful and securely packaged tumbler. The quality of the glass was truly exquisite, and I couldn't contain my excitement at the thought of seeing my husband's reaction when he received it. While the items at Cumbria Crystal may be considered a little pricey, the outstanding quality is well worth the investment, especially when you're looking for that extra special present that leaves a lasting impression. Without hesitation, I highly recommend Cumbria Crystal for anyone in search of the perfect blend of craftsmanship and elegance.
H Historygirl
870 days ago

Absolutely Stunning Glassware and Exceptional Customer Care

Sharing my heartfelt thoughts on my recent experience with cumbriacrystal.com. From start to finish, I was blown away by the impeccable service provided by this company. I had the pleasure of selecting a double old-fashioned whiskey tumbler, akin to the one James Bond elegantly sips from in Casino Royale, as a gift for my husband. Throughout the entire ordering process, the level of communication was beyond compare – embodying the essence of traditional, respectful customer care. Having a dedicated point of contact (shoutout to Nick!) who kept me updated on every step of the order was a delightful touch. Surpassing my expectations, the delivery was swift and the carefully wrapped package exuded elegance and security. Unveiling the exquisite glass, I could hardly contain my excitement at the impeccable craftsmanship. The price point may be higher, but the unparalleled quality justifies every penny spent. Without a doubt, I wholeheartedly endorse Cumbria Crystal for anyone seeking that extra special, memorable gift that will truly leave a lasting impression.
M Mrs C
957 days ago

Unforgettable Experience: Cumbria Crystal Review

Having stumbled upon Cumbria Crystal during the holiday season, I was immediately drawn to their exquisite collection of crystalware. The idea of surprising my husband with elegant decanters and glasses was met with exceptional customer service, setting the tone for a remarkable journey with this company. Charlotte, the delightful lady I spoke with, went above and beyond to assist me in selecting the perfect pieces for our home. The sheer joy on my husband's face on Christmas Day was priceless, thanks to the meticulously crafted high ball tumbler and champagne flutes from Cumbria Crystal. Since then, my admiration for their craftsmanship has only grown. I recently added a gin glass and brandy bowls to our collection, each piece radiating unparalleled quality and sophistication. The allure of owning a complete set from Cumbria Crystal is irresistible, making me a committed customer for life. Every interaction with this company is a delightful experience, leaving a lasting impression of warmth and professionalism. Cumbria Crystal has not only won me over with their products but has also secured a special place in my heart with their exceptional service. In a world filled with choices, Cumbria Crystal shines brightly as a beacon of unmatched quality and unparalleled customer care. If you're seeking timeless elegance and top-notch service, look no further than Cumbria Crystal – a company that has truly captured my admiration and loyalty.
P Phil
1574 days ago

Been twice with my kids to make your…

Cumbria Crystal provides an exceptional experience for families. I recently visited twice with my children to create our own baubles, and it was truly unforgettable. My kids, aged 8 and older, were absolutely enthralled by the experience. Despite my youngest being on the smaller side, she had no trouble at all and was able to fully engage in the activity. The joy on their faces and the keepsakes we made are priceless. I highly recommend this experience for families looking to create lasting memories. Thank you, Cumbria Crystal, for providing such a wonderful opportunity for families to bond and create something beautiful together.
P Phil
1574 days ago

A Magical Experience for the Whole Family at Cumbria Crystal

Embarking on the "make your own bauble" adventure at cumbriacrystal.com was a decision I will always cherish. Not once, but twice, I had the pleasure of witnessing the sheer joy and excitement in my children's eyes as they created their own unique keepsakes. Despite my youngest being just 8 and on the smaller side, she effortlessly navigated the process with enthusiasm. The experience not only brought big smiles to their faces but also created lasting memories that we will forever hold dear. The staff at Cumbria Crystal truly made us feel welcome and guided us through the entire creative journey. I wholeheartedly recommend this experience to anyone looking to add a sprinkle of magic to their family time.
A Arran
1805 days ago

Perfect place for a present

As the joyful holiday season approached, I found myself in search of the perfect gift that would capture the spirit of the occasion. That's when I stumbled across Cumbria Crystal and their "Make Your Own Bauble" experience. From the moment I walked through their doors, I was welcomed with warm smiles and the excitement of creating something truly unique. The staff guided me through the process, sharing their expertise and passion for their craft. It was evident that each bauble was crafted with care and dedication, and I was thrilled to be a part of the experience. The array of colors and designs to choose from was nothing short of mesmerizing. With expert guidance, I carefully selected the perfect combination that spoke to the recipient’s personality and the warmth of the season. As I delicately crafted the bauble, I felt a sense of pride and anticipation. The experience was not just about creating a decorative piece, but about infusing it with love and thoughtfulness. It was an immersive and fulfilling experience that left a lasting impression on me. The end result was beyond my expectations. The bauble captured the essence of the holidays and radiated with a special kind of joy. It was a sentimental and personalized gift that truly resonated with the recipient. I would wholeheartedly recommend the "Make Your Own Bauble" experience at Cumbria Crystal to anyone looking to create a meaningful and unforgettable gift. It's an experience that transcends age and leaves you with cherished memories that will last a lifetime. Thank you, Cumbria Crystal, for making this holiday season truly magical.
A Arran
1805 days ago

Unforgettable Memories Crafted at Cumbria Crystal

I stumbled upon Cumbria Crystal while searching for a unique present, and I am so glad I did! The "make your own bauble" experience was nothing short of magical. As I walked through the doors of their beautiful studio, I was greeted by a team of skilled artisans who guided me through the intricate process of creating my own bespoke bauble. From selecting the colors to watching the molten glass take shape, every moment was filled with wonder and excitement. The staff's passion for their craft was evident in every detail, and their enthusiasm was infectious. As I carefully blew into the glass to create a delicate ornament, I felt a sense of accomplishment and pride wash over me. I would highly recommend this experience to anyone looking for a one-of-a-kind gift or simply wanting to try something new. It's a perfect activity for people of all ages, as it combines creativity with a touch of magic. Thank you, Cumbria Crystal, for helping me create unforgettable memories that will last a lifetime.

Introduction

Cumbria Crystal is a renowned British crystal and glassware manufacturer based in the Lake District, England. Their exquisite handcrafted products have earned them a reputation for exceptional quality and timeless elegance. With a rich heritage spanning over 40 years, Cumbria Crystal continues to be a leading name in the world of luxury crystal.

Pros and Cons

  • Pros:
    • Impeccable craftsmanship: Every piece is meticulously hand-blown and hand-cut by skilled artisans, resulting in stunning, unique creations.
    • Extensive product range: Cumbria Crystal offers an impressive collection of glassware, including decanters, vases, tumblers, and more, catering to various tastes and occasions.
    • Exceptional quality: The use of traditional techniques, alongside the finest crystal, ensures durability and brilliance in every item.
    • Heritage and tradition: Cumbria Crystal proudly upholds the traditions of British glassmaking, showcasing the country's craftsmanship and artistry.
  • Cons:
    • Pricing: As luxury crystal, Cumbria Crystal's products may be considered relatively expensive compared to mass-produced alternatives.
    • Limited customization options: While some customizations are available, the range of personalization options could be broader.

User Experience

Cumbria Crystal's website provides a smooth and intuitive user experience. The clean layout and easy navigation allow users to explore products effortlessly. High-resolution images showcase the beauty of each item, offering customers a detailed preview. The website also incorporates secure payment gateways, ensuring a safe and hassle-free shopping experience.

Pricing and Value for Money

Considering the exceptional craftsmanship and exquisite materials used, Cumbria Crystal's pricing reflects the luxury and exclusivity of their products. While they may be more expensive than mass-produced alternatives, the value for money lies in the lasting elegance and durability of each piece. The timeless nature of crystalware ensures it can be cherished and passed down through generations.

Customer Service

Cumbria Crystal is devoted to providing exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with inquiries, ensuring a personalized and seamless experience. Whether through phone, email, or social media channels, Cumbria Crystal's customer service team is dedicated to exceeding expectations and building lasting relationships.

Product Quality and Selection

Cumbria Crystal prides itself on maintaining the highest standards of product quality. Each item is made with precision and attention to detail, resulting in flawless crystalware. The extensive selection caters to various preferences, featuring both classic and contemporary designs. From intricately cut patterns to sleek modern lines, Cumbria Crystal offers a wide array of options to suit diverse tastes and occasions.

Website Usability

Cumbria Crystal's website is designed with user-friendliness in mind. The intuitive interface allows customers to browse collections, filter products, and learn about the brand's heritage effortlessly. The website also includes informative product descriptions, materials used, and care instructions. Convenient search functionality and a minimalist design contribute to an enjoyable and efficient browsing experience.

Returns and Exchanges

Cumbria Crystal understands the importance of customer satisfaction. In the rare event of an issue with a purchase, they offer a straightforward returns and exchanges policy. Customers can contact their dedicated customer service team to initiate the process and receive prompt assistance.

Promotions and Discounts

Cumbria Crystal occasionally offers promotions and discounts, allowing customers to indulge in their exquisite crystalware at more accessible prices. These promotions are often featured on the website's homepage and social media channels. By subscribing to their newsletter, customers can stay updated on exclusive offers and upcoming sales.

Reputation

Cumbria Crystal has earned a stellar reputation for their unparalleled craftsmanship and commitment to quality. With over four decades of experience in the industry, they are highly regarded among crystal enthusiasts, interior designers, and collectors. Their products are often featured in prestigious exhibitions and have even been commissioned by royalty and renowned establishments, solidifying their esteemed reputation.

Payment Options

Cumbria Crystal's website offers convenient and secure payment options to cater to diverse customer preferences. Major credit cards, including Visa, Mastercard, and American Express, are accepted. Additionally, customers can also use PayPal for a seamless checkout process.

Loyalty Programs

Cumbria Crystal values customer loyalty and offers a rewarding loyalty program. By signing up, customers can earn points for each purchase, which can later be redeemed for discounts or exclusive perks. This program allows frequent buyers to enjoy additional benefits and express appreciation for their ongoing support.

Customer Reviews

Cumbria Crystal values transparency and displays genuine customer reviews on their website. These reviews provide valuable insights into the experiences and satisfaction levels of fellow customers. The presence of these reviews boosts trust and helps potential buyers make informed decisions.

Community Involvement

Cumbria Crystal actively participates in the local community and supports various charitable initiatives. They prioritize sustainability and ethical practices, utilizing recycled materials whenever possible. Their commitment to community and environmentally conscious practices contributes to their overall positive image.

Shipping and Costs

Cumbria Crystal offers worldwide shipping to ensure customers from across the globe can enjoy their products. Shipping costs vary based on the destination and order size. The website provides transparent shipping information, including estimated delivery times and any applicable customs duties. Cumbria Crystal partners with reliable logistics providers to ensure secure and timely delivery. In conclusion, Cumbria Crystal is a trusted brand known for its exceptional craftsmanship and timeless crystalware. With a user-friendly website, excellent customer service, and a wide range of high-quality products, they continue to delight customers who appreciate luxury glassware. Whether for personal enjoyment or as a special gift, Cumbria Crystal offers a sophisticated and elegant touch to any occasion.