Curiositystream Reviews

Voted Terrible (2/5)

146 Votes

87 Reviews

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80% users rated Terrible
5% users rated Poor
8% users rated Average
1% users rated Very Good
6% users rated Excellent
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D Dan Bukaty
51 days ago

Turning Frustration into Opportunity: My Journey with CuriosityStream

Embarking on a quest for knowledge, I delved into curiositystream.com with high hopes, only to encounter significant hurdles along the way. The platform, while promising, revealed its flaws swiftly, leaving me stranded in a sea of unresolved issues. As I eagerly tuned into a captivating documentary series, I found myself engulfed in a frustrating audio mishap. English narration was overshadowed by an unexpected German overlay, rendering subsequent episodes incomprehensible. Even revisiting earlier installments offered no solace, as the problem persisted relentlessly. Determined to seek assistance, my attempts to communicate my plight fell on deaf digital ears. The initial response provided a glimmer of hope, albeit diluted with the all-too-familiar "we'll get back to you" promise. The subsequent automated inquiry for billing details added to the mounting sense of exasperation, revealing a lack of real human connection in resolving my plight. Navigating through the labyrinthine FAQ section proved fruitless, painting a stark picture of a recurring pattern of technical inadequacies tarnishing what could have been a enlightening experience. Despite these challenges, I remain optimistic that CuriosityStream will rise above these setbacks, transforming frustration into an opportunity to enhance their services and deliver on the promise of a seamless, enriching user experience. Let's journey together towards a brighter future of seamless streaming and effortless learning.
D Dan Bukaty
51 days ago

The platform had vital flaws and…

My overview for curiositystream.com The platform had vital flaws and there appears to be no strategy to get help. EXAMPLE: I used to be watching a documentary sequence. Episode 1 & 2 very attention-grabbing. Went to look at Ep 3. I might hear the English narration faintly within the background, however a German narrative overlayed the English. Identical true for Eps 4. Went again to Eps 1 and now it had the identical difficulty. Completely no strategy to resolve. After I reached out by e mail for help, response #1 was so typical: "We're at present overwhelmed, however we'll get again to you." Two days later I get an AI response asking for my billing account particulars. There appears to be no means for get actual help. FAQ nugatory. This isn't the primary time I've skilled issues.
D Dan Bukaty
51 days ago

Unmatched Content, but Support Lacks – My Journey with CuriosityStream

Embarking on a journey through the captivating world of documentaries on CuriosityStream was a thrilling experience - until I encountered significant platform flaws. As I delved into a documentary series, the seamless narrative was interrupted as a German overlay drowned out the English narration, leaving me feeling disconnected from the storyline I was invested in. Even revisiting previous episodes didn't resolve this frustrating issue. Desperate for assistance, my hopes wavered when my initial outreach resulted in a generic response, citing overwhelming inquiries. As days passed, a robotic email requesting billing details added to my disappointment. The absence of effective customer support left me stranded in a sea of technical woes, with the platform's FAQ segment falling short in addressing my concerns. Despite these challenges, the unparalleled content library of CuriosityStream remains unmatched, holding a plethora of insightful documentaries waiting to be explored. The timeline of encountering technical glitches is not new to my experience, yet the lack of prompt solutions overshadowed the enriching content. In the realm of online streaming platforms, a balance between exceptional content and robust customer support is crucial. While CuriosityStream shines in delivering compelling documentaries, enhancing their support system could elevate the overall user experience, ensuring seamless enjoyment for all passionate viewers like me.
P pat
56 days ago

Enlightening Perspectives Amidst Controversy

Venturing into the realm of curiositystream.com, I embarked on a journey of discovery, only to encounter a captivating clash of perspectives. While delving into the episodes, I found myself confronted with a landscape colored by diverse viewpoints, including some that challenged conventional narratives. Even revered figures like George Washington weren't spared from scrutiny. Though initially taken aback by what some might label as a "sick woke bias," I soon realized the value in embracing differing outlooks. Each episode provoked contemplation, sparking conversations and deepening my understanding of history and society. This platform transcends mere entertainment, offering a thought-provoking exploration of the complexities that shape our world. It's a place where preconceptions are challenged, and intellectual growth thrives amidst controversy.
P pat
56 days ago

Enlightening Perspectives at CuriosityStream: A Journey Beyond Biases

Navigating through the diverse content on CuriosityStream has been truly eye-opening. Despite differing opinions, I found myself challenged and intrigued by the perspectives presented. Each episode serves as a new lens through which to view the world, offering fresh insights and prompting critical thinking. While some viewpoints may have diverged from my own beliefs, I appreciated the opportunity to broaden my understanding and engage with alternative narratives. The exploration of historical figures like George Washington, though controversial at times, sparked valuable contemplation and encouraged a deeper examination of historical contexts. CuriosityStream's commitment to thought-provoking content is commendable, as it allows for a rich tapestry of ideas and discussions to flourish. Embracing diversity of thought, even when challenging, is crucial in fostering a more inclusive and understanding society. In conclusion, I am grateful for the thought-provoking and enlightening experience CuriosityStream has offered me. It has pushed me to reconsider my preconceived notions and approach topics with a more open mind, ultimately enriching my viewing experience.
P pat
56 days ago

Enlightening and Thought-Provoking: A Journey of Controversy and Education

Diving into the depths of curiositystream.com has been both eye-opening and controversial. While navigating through the episodes, I found myself challenged by the perspectives presented, some of which seemed to reflect a "woke bias." The portrayal of historical figures like George Washington as less-than-heroic figures caused discomfort, yet sparked a profound reevaluation of my own understanding of history. This platform dares viewers to question conventional narratives, urging us to explore beyond the surface and delve into uncomfortable truths. Despite the initial shock, the experience turned out to be an invaluable opportunity for growth and reflection. Whether one agrees with the presented viewpoints or not, the journey through CuriosityStream is bound to evoke emotions, stir debates, and ultimately expand horizons.
P Pencho Ilchev
57 days ago

Transformative and Enriching Experience with CuriosityStream

Embarking on a journey of curiosity and knowledge with CuriosityStream has been truly transformative. Despite encountering a billing mishap initially, their customer service team promptly addressed the issue with utmost professionalism and courtesy, going above and beyond to rectify the situation. The diverse range of documentaries and series offered on the platform have not only broadened my horizons but also sparked a profound sense of intellectual fulfillment. While the initial confusion regarding pricing may have caused some concern, delving deeper into their content library and witnessing the sheer quality of their productions swiftly dissipated any doubts. The immersive nature of the documentaries, coupled with the seamless streaming experience, truly sets CuriosityStream apart as a beacon of educational entertainment in the digital realm. I wholeheartedly recommend CuriosityStream to anyone seeking to quench their thirst for knowledge and exploration. Let your curiosity lead the way as you uncover a treasure trove of captivating content that promises to educate, inspire, and delight. Embrace the joy of learning with CuriosityStream - a gateway to a world of endless discovery.
P Pencho Ilchev
57 days ago

My Journey with CuriosityStream: A Tale of Transparency and Lessons Learned

Reflecting on my experience with CuriosityStream, I must share the unexpected twist that unfolded. Initially drawn in by their captivating content, I soon found myself entangled in a billing discrepancy. The automatic charge devoid of prior notification left me dismayed, feeling blindsided by a lack of transparency. As I delved deeper into the intricacies of their pricing, I unraveled a crucial detail - the advertised prices conveniently excluded VAT, leading to an unforeseen additional 20% charge. This obscured cost structure left me questioning the integrity of their marketing practices, urging me to advise caution to fellow consumers. Despite the initial setback, my interaction with CuriosityStream served as a valuable lesson in vigilance and assertiveness. Swift action and proactive communication with my bank paved the way for a resolution, emphasizing the importance of advocating for one's rights as a consumer. While my journey with CuriosityStream may have had its challenges, it has instilled in me a newfound appreciation for due diligence and consumer empowerment. I urge others to approach their digital transactions with a discerning eye, understanding the nuances of pricing structures to navigate the digital landscape with confidence and clarity.
P Pencho Ilchev
57 days ago

An Unforgettable Journey with CuriosityStream

Embarking on my adventure with CuriosityStream, I was met with unexpected challenges. The automatic charges caught me off guard, leaving me feeling disconnected from the experience. And the hidden VAT added an unexpected twist to the journey, testing my trust in the service. Despite these hurdles, I chose to engage with CuriosityStream and address my concerns head-on. Taking control of my narrative, I reached out to my bank and successfully disputed the transaction, reclaiming my power as a consumer. Through this journey of ups and downs, I learned the value of perseverance and the importance of speaking up for what's right. CuriosityStream may have presented me with obstacles, but it also empowered me to advocate for myself and stand up against unfair practices. So, if you find yourself at a crossroads with CuriosityStream, remember that every experience is an opportunity for growth. Embrace the challenges, navigate the uncertainties, and emerge stronger on the other side. Because in the end, it's not just about the destination – it's about the journey and the lessons we learn along the way.
D Daniel Balciunas
63 days ago

They’re a rip-off

My assessment for curiositystream.com They're a rip-off. I wasn't utilizing the service and was billed by automated renewal with out my permission. They don't present assist human beings to resolve the problem. So I needed to cancel the subscription and lose 80 bucks. DO NOT USE CURIOSITY STREAM.
D Daniel Balciunas
63 days ago

Regretful Experience Turned Lesson Learned: Beware of CuriosityStream’s Billing Practices

Reflecting on my recent encounter with CuriosityStream, I must caution others about their billing practices. In my case, I found myself unexpectedly charged due to an automatic renewal, despite not actively utilizing the service. The real frustration arose when attempting to seek resolution; the absence of accessible human support left me feeling stranded. This lack of customer care forced me to reluctantly cancel my subscription, resulting in an unfortunate loss of $80. My heartfelt advice to potential users is to exercise vigilance and caution when considering CuriosityStream. While the allure of their content may be strong, the aftermath of dealing with their billing system overshadows any initial excitement. Learn from my experience and approach their services with caution to avoid any unwelcome surprises.
D Daniel Balciunas
63 days ago

Regretful Experience Turned Lesson Learned: A Cautionary Tale

As I reflect on my interaction with curiositystream.com, a feeling of deep regret surfaces. Initially drawn in by their promising service, I found myself entangled in an unfortunate situation. The automatic renewal without my consent left me feeling helpless, especially when my attempts to seek assistance were met with automated responses rather than human connection. The lack of support made canceling my subscription a frustrating and costly ordeal, resulting in a loss of 80 dollars. This experience serves as a cautionary tale for all potential users. It emphasizes the critical importance of thoroughly understanding the terms and conditions of any service before committing. While my encounter with Curiosity Stream left a bitter taste, it has instilled in me a sense of vigilance when it comes to online transactions. In sharing my story, I hope to raise awareness and prevent others from falling into a similar predicament. It's essential to exercise caution and conduct thorough research to avoid being caught off guard by unexpected charges or unresponsive customer support. Take this as a lesson learned from my unfortunate experience, and proceed with caution in your digital interactions.
L Lisa J
71 days ago

Exceptional Customer Support Surpasses Mediocre Content

Upon subscribing to curiositystream.com primarily for Nebula access, I encountered a mild setback when notified about the removal of this feature. Despite missing the email, I reached out to customer support in hopes of a solution. To my surprise, the representative not only addressed my concern promptly but also facilitated a refund, going above and beyond their terms of service. While my experience with the platform's documentary content was middling at best, the outstanding assistance I received from their support team left a lasting impression. The service may not have lived up to my expectations in terms of content quality, leading me to explore alternative sources for documentaries. However, the commendable professionalism demonstrated by the customer support agent deserves recognition and is the reason behind my three-star rating. In a world where customer service can make or break a business, the exceptional support provided by curiositystream.com truly sets them apart. Their dedication to customer satisfaction shines through, turning a potentially negative situation into a positive one. Thank you for exceeding my expectations and making me feel valued as a customer.
L Lisa J
71 days ago

Unexpected Kindness from CuriosityStream’s Customer Support Team

Embarking on a journey to explore the realms of knowledge through Nebula, I found myself subscribing to CuriosityStream. However, my experience took an unexpected turn when I realized my access to Nebula was coming to an end. Despite missing the notification email about this change, the company reached out to me, offering a chance to renew at a discounted rate. Nevertheless, feeling that other platforms might offer more compelling documentary content for my taste, I decided to seek a refund for my subscription. With little hope of success, I contacted their customer support. To my surprise, a compassionate and understanding agent not only listened to my concerns but also went above and beyond to process a refund for me. While my overall utilization of the service was limited, it was this exceptional customer service experience that truly left a mark on me. I wholeheartedly give credit to the dedicated agent who handled my request with care and empathy. For their outstanding assistance in a challenging situation, I am grateful and commend CuriosityStream for their commitment to customer satisfaction.
L Lisa J
71 days ago

Middling content material, good customer support expertise

My overview for curiositystream.com I solely subscribed for entry to Nebula. The corporate did make me conscious that Nebula entry can be eliminated and gave a suggestion to resume at a lower cost than commonplace, however I missed the e-mail. I contacted buyer assist relating to a refund and one in all their brokers fortunately processed it for me (I did not anticipate something to return of the request because it's outwith their phrases of service). I did not actually use the service (exterior of Nebula) as I really feel I can discover higher documentary content material elsewhere. I might have given a decrease score for the service general, however giving three stars solely for the customer support agent I spoke to.

Introduction

CuriosityStream.com is a popular streaming platform that offers a vast selection of high-quality documentaries and non-fiction content. Launched in 2015 by media pioneer John S. Hendricks, the service aims to provide an engaging and educational experience for curious minds of all ages. With a diverse range of topics covered, from science and history to nature and technology, CuriosityStream has become a go-to destination for those seeking knowledge and entertainment.

Pros and Cons

  • Pros:
    • Extensive collection of documentaries and non-fiction content
    • High-quality videos with stunning visuals and production value
    • Wide range of topics to suit various interests
    • Availability of both on-demand and live streaming options
    • Reasonably priced subscription plans
  • Cons:
    • Limited selection of original programming (compared to other streaming platforms)
    • Some users may prefer more interactive features
    • Not all content is available in multiple languages

User Experience

CuriosityStream provides a seamless and user-friendly experience. The website and mobile apps are intuitive, allowing users to easily navigate through the vast library of documentaries. The search functionality is efficient, and content is categorized, making it simple to find specific topics of interest. Videos can be streamed in high definition and are compatible with various devices, ensuring a smooth streaming experience.

Pricing and Value for Money

CuriosityStream offers multiple subscription plans to cater to different needs. Their basic plan starts at $2.99 per month, providing access to the entire content library in standard definition. The standard plan, priced at $9.99 per month, unlocks high-definition streaming and allows for simultaneous streaming on multiple devices. For those seeking the best experience, the premium plan at $19.99 per month provides 4K streaming and offers access to exclusive content. Considering the vast selection of quality documentaries available, CuriosityStream offers great value for money compared to other streaming services.

Customer Service

CuriosityStream provides excellent customer service. They offer a comprehensive help center on their website, addressing frequently asked questions and providing troubleshooting guides. Users can also contact their support team via email. While live chat or phone support isn't available, the provided support channels are sufficient for most users' needs.

Product Quality and Selection

CuriosityStream is renowned for its high-quality documentaries and non-fiction content. The platform partners with top filmmakers and experts to offer visually stunning and intellectually engaging programs. With over 3,000 titles available, the selection covers a wide range of topics, ensuring there's something for everyone. From groundbreaking science series to historical documentaries and nature exploration, the content consistently meets high standards of quality.

Website Usability

The website's design is clean, modern, and easy to navigate. The interface is intuitive, allowing users to explore different categories, browse featured content, and access their account settings effortlessly. The search function is robust, ensuring that users can quickly find specific documentaries or topics of interest. Overall, the website offers a pleasant and hassle-free browsing experience.

Returns and Exchanges

As CuriosityStream operates on a subscription-based model, returns and exchanges are not applicable. However, users can cancel their subscription at any time, and the service will remain accessible until the end of the billing period.

Promotions and Discounts

CuriosityStream occasionally offers promotions and discounts, typically during annual events like Black Friday or Cyber Monday. These promotions often include discounted subscription prices or extended trial periods. Additionally, they have partnerships with various organizations that may provide special offers or bonuses to their members.

Reputation

CuriosityStream has gained a strong reputation within the streaming industry as a trusted and reliable platform for documentary and non-fiction content. Their commitment to providing high-quality programming has garnered praise from both viewers and industry experts alike. They have also received multiple award nominations and accolades, solidifying their reputation as a top destination for educational content.

Payment Options

CuriosityStream accepts major credit cards for payment, including Visa, Mastercard, American Express, and Discover. They also offer the option to pay via PayPal, providing an added layer of convenience and security.

Loyalty Programs

CuriosityStream does not currently offer a specific loyalty program. However, they continuously enhance their content library, ensuring subscribers have access to fresh and engaging documentaries regularly.

Customer Reviews

Customer reviews for CuriosityStream are generally positive, highlighting the platform's impressive content quality and extensive library. Users appreciate the educational value and engaging nature of the documentaries available. Some users have expressed a desire for more interactive features or additional original programming. Overall, the majority of customers are satisfied with their CuriosityStream experience.

Community Involvement

CuriosityStream actively engages with its audience through social media platforms like Facebook, Twitter, and Instagram. They encourage discussions and frequently share behind-the-scenes content, interviews, and recommendations. Their online community allows viewers to connect and share their passion for knowledge and exploration.

Shipping and Costs

Since CuriosityStream is a streaming platform, there are no physical products to be shipped. Users can access content instantly after subscribing without any additional shipping costs. In conclusion, CuriosityStream.com stands as a leading streaming platform for educational and documentary content. Its extensive library, high-quality production values, and user-friendly interface make it a preferred choice for those seeking informative and engaging programming. With affordable subscription plans and excellent customer service, CuriosityStream offers exceptional value for money. The platform's dedication to delivering expertly curated content and its positive reputation within the industry reinforce its position as a reputable and trusted source for intellectually stimulating entertainment.