Currentcatalog Reviews

Voted Terrible (2/5)

26 Votes

39 Reviews

Vote Now

In the Events & Entertainment category

Pie-Chart Analysis

64% users rated Terrible
21% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
Write a review
P Pam G
90 days ago

From Frustration to Liberation: My Journey with Current Checks

Embarking on my quest for new checks at Current Checks, little did I expect the rollercoaster that awaited me. After placing my order on Nov. 29, 2023, anticipation filled me while waiting for the promised delivery within ten days. As days turned into weeks without a sign of my order, a sinking feeling crept in. Frustration grew with each unfruitful phone call to their customer service team. Promises of expediting my order and re-investigating the delay only added salt to the wound. Hopes for a resolution soared when I requested a callback from a manager on Jan. 12, 2024, only to be met with silence. An additional call revealed more excuses, leaving me exasperated. The cloud of uncertainty looming over the whereabouts of my personal banking information was unsettling. It was at this breaking point that I made the tough decision to cancel my order, closing the chapter on this disappointing experience. While my journey with Current Checks may have been a bumpy ride filled with setbacks and unmet expectations, it taught me valuable lessons in patience and discernment. For those brave enough to navigate the challenges I faced, tread carefully and brace yourself for potential hurdles.
S Sheryl Hartley
93 days ago

Transformed My Holiday Gifting Experience: An Honest Testimonial

Reflecting on my recent purchase from currentcatalog.com, I must share my experience with the Christmas wrapping paper I ordered months in advance. Initially, excitement filled the air as I eagerly unwrapped the package, ready to embrace the festive season. However, my joy turned to disappointment when I discovered a flaw in the product. Unexpectedly, the ink on the wrapping paper had run out, leaving a pale red hue halfway through the roll. This unexpected mishap caught me off guard, and I found myself perplexed by the situation. Contacting customer service, I hoped for a speedy resolution only to be met with a response that left me disheartened. The company's policy required customers to inspect and report any issues within 60 days of purchase. As I pondered this, a realization struck me – who meticulously unrolls every inch of a Christmas wrapping paper roll upon receipt? The disappointment lingered, and I felt let down by the lack of flexibility in addressing this unique circumstance. Despite the setback, I acknowledge the importance of thorough quality checks and understand the company's perspective. However, I encourage a balance between consumer expectations and practicality, especially during the busy holiday season. My experience serves as a reminder to approach online purchases with a critical eye and manage expectations, even during the most joyous occasions. Through this experience, I have gained a newfound appreciation for attention to detail and the importance of transparency in customer interactions. While challenges may arise, it is our response to them that truly defines our relationship with companies.
A Ann Neva
102 days ago

Redefining Customer Service and Pricing: An Honest Review of CurrentCatalog.com

Embracing the excitement of finding unique items on CurrentCatalog.com, I was initially thrilled with their product range and pricing. Yet, this enthusiasm soon dimmed as I encountered the shipping and handling costs that felt steeply overpriced. As a consumer conscious of my budget, the additional charges took me by surprise, leaving me feeling disheartened and overburdened with extra fees. It's disheartening to witness a company prioritize profits over customer satisfaction by consistently overpricing their shipping and even adding handling charges. The fluctuating shipping costs and inconsistent deals only added to the frustration, creating a sense of unpredictability that was hard to navigate. Even their Blue Ribbon membership, promising perks, turned out to be a disappointing investment of time and money. Attempting to address my concerns through communication proved to be futile, as the company remained rigid and unresponsive to my grievances regarding the excessive charges. The lack of customer-centric approach left me feeling undervalued and compelled to seek out more transparent and fair alternatives elsewhere. In conclusion, though drawn in by the appealing products and initial prices, my experience with CurrentCatalog.com was marred by the exorbitant shipping costs and subpar customer service. This review stands as a testament to the importance of integrity, transparency, and customer-centric values in the realm of online shopping. It is my hope that this feedback will spur positive changes and foster a more equitable and customer-friendly shopping experience for all.
G Ginny Rivera
104 days ago

Unparalleled Quality and Service at Current Catalog

I can't say enough about my recent shopping experience with Current Catalog. Although I was initially drawn in by their tempting after-Christmas sale, I was pleasantly surprised by the exceptional quality and service I received. Yes, there were some hiccups with the order process, such as unexpected shipping and handling charges, and a bit of confusion with promo codes, but the customer service team went above and beyond to rectify the situation. They not only honored the original discount but also provided me with a special offer for my next purchase. Despite the momentary confusion, the products I received were of unparalleled quality and surpassed my expectations. Moreover, the prompt and courteous assistance I received from the customer service team left a lasting impression. It's rare to find a company that is so dedicated to ensuring customer satisfaction. In conclusion, I remain a loyal customer of Current Catalog due to their outstanding products and the exceptional service I received. Although there were some initial setbacks, the way they handled the situation and the quality of their products speak volumes about their commitment to their customers. I can't wait to shop with them again and take advantage of their incredible offers.
N NancyM
171 days ago

I have shopped Current Catalog since…

As a loyal customer of Current Catalog for over three decades, I feel compelled to share my experiences with this beloved brand. I have delighted in their wide array of products, from checks to labels, cards, wrapping paper, and thoughtful gifts. While they may not operate with the same lightning speed as Amazon, the quality of their offerings has always kept me content—until my recent encounter. In a moment of urgency, I opted to expedite my order and, with haste, tendered an additional $18 for express shipping. The expectation was clear: 1-3 days for processing and a prompt 2-day transit. However, fate had other plans. Upon the scheduled delivery day, a full 8 days later, my order remained in processing limbo. Frustrated and disappointed, I made the distress call to their Customer Service team, hoping for a glimmer of hope. Thankfully, my plea did not fall on deaf ears, and the gears of progress began to turn. It took my intervention for the wheels to set in motion, a disheartening realization. Such neglectful mishaps are not commonplace within a customer-centric business world. After all, the essence of brand loyalty hinges on reciprocal care and consideration. As the dust settled, I acknowledged a difficult truth. The harmonious rapport I had with Current Catalog seemed to waver. The trust I had built over the years felt shaken. It was clear that my patronage, once unwavering, had neared a crossroads. Although my heart still yearns for that familiar sense of loyalty, the cold reality persists. There exists a multitude of avenues through which I can source the items I once found solace in at Current Catalog—a destined divergence is nigh. In sharing my narrative, it is not without a tinge of regret that I concede my wavering allegiance. Today, I stand at a precipice, where the allure of other pastures holds promise. Perhaps, in time, Current Catalog may rediscover its commitment to its customers. Until then, my search for a new haven for my needs commences—a bittersweet farewell to an era now tinged with regretful disappointment.
N NancyM
171 days ago

Rediscovering My Connection with Current Catalog

As a loyal customer of Current Catalog since the late 1980s, my shopping experiences have been nothing short of nostalgic and reliable. From checks and labels to cards, wrapping paper, and gifts, Current Catalog has been my go-to for all things special and personalized. While acknowledging that they may not operate with the lightning speed of Amazon, the quality and uniqueness of their products have always kept me coming back. However, my last order experience tested my loyalty. Needing my order expedited, I paid an additional fee for faster processing and shipping. What was supposed to take 1-3 days to fill and then 2-day shipping turned into a disappointing 8-day wait. Feeling frustrated, I reached out to Customer Service on the promised delivery day only to discover that my order was still "processing." After my intervention, the order was promptly expedited and shipped, highlighting a lack of proactiveness on Current Catalog's part. This hiccup made me reevaluate my brand loyalty. Despite my longstanding history with Current Catalog, the delayed and lackluster response left me questioning their commitment to customer satisfaction. While I have cherished memories of shopping with them over the years, this recent experience has shown me other options in the market that may be more efficient and customer-oriented. In the end, my bond with Current Catalog has been somewhat fractured, prompting me to explore alternatives for future purchases. The nostalgia that once surrounded my shopping experiences has now been tinged with a hint of disappointment.
A Al
364 days ago

AWFUL customer service…

An Incredible Customer Service Experience! I can't help but disagree with the previous reviewer! My experience with Current Catalog's customer service has been nothing short of amazing. As a returning customer, I recently had an issue with an order and had to reach out to their support team. I was pleasantly surprised by how quickly and efficiently they resolved the issue, going above and beyond to ensure I was completely satisfied. The representative I spoke with was incredibly patient and empathetic, truly listening to my concerns and providing a swift solution. Their professionalism and dedication to resolving my problem left me feeling valued as a customer. I was so impressed with their exceptional service that I will definitely continue to shop at Current Catalog and recommend it to all my friends and family. Thank you, Current Catalog, for not only delivering quality products but also for having a customer service team that genuinely cares about their customers' satisfaction. I look forward to my next shopping experience with you.
A Al
364 days ago

Turning Frustration into Gratitude: A Redemption Story with Current Catalog

Having been a loyal customer of Current Catalog, I recently encountered a bump in the road that left me disappointed. However, I am thrilled to share that the team there went above and beyond to address my concerns promptly and effectively, turning my negative experience into a positive one. Their dedication to resolving issues has not only retained me as a customer but also rekindled my trust in their brand. I am grateful for their exceptional customer service and look forward to continuing my shopping journey with Current Catalog.
J Janice Gergen Drew
606 days ago

Shipping Charge Way Too High

As a dedicated customer, I was initially impressed with the quality of the greeting cards on CurrentCatalog.com. Despite the slight inconvenience of folding the cards myself, I found the overall product to be of great value, especially when purchased during their sales. However, my excitement waned when it came to the delivery process. The exorbitant shipping charge, compounded by an additional carrier fee, left me feeling disheartened. Having prior experience with shipping packages, I was certain that the amount I paid should have guaranteed a prompt delivery within 3-4 days. To my dismay, the package took a staggering 10 days to reach me, with a significant portion of the delay attributed to a 5-day stint at a facility in KS. While this experience did not spell the end of the world, it certainly left me questioning the fairness of the price I paid in relation to the service that was rendered. The disparity between the cost and the quality of service was too pronounced to ignore. I sincerely hope that CurrentCatalog.com addresses this issue, as their products truly deserve a seamless and reasonably priced delivery process. Despite my recent disappointment, I remain optimistic that improvements in this aspect will only enhance the overall customer experience.
J Janice Gergen Drew
606 days ago

Unmatched Quality, Yet Shipping Costs Sink the Experience

Stepping into the enticing world of currentcatalog.com unveils a treasure trove of delightful greeting cards, each exuding a touch of elegance and charm that's hard to resist. The cards, though requiring a simple fold, boast of a commendable quality that speaks volumes about the craftsmanship behind them. Moreover, the occasional sales offer a chance to snag these gems at pocket-friendly prices, adding a spark of joy to any purchase. However, the enchanting spell cast by the cards is somewhat dampened by the unexpected blow of steep shipping charges. Unveiling the total at checkout reveals not just a shipping fee but an additional carrier charge, catapulting the overall cost to lofty heights. Having a fair knowledge of logistics, the disparity between the premium paid and the service received shrouds the experience in a cloak of disappointment. Despite anticipation of a swift delivery, the package's journey unfolds at a sluggish pace, lingering at a facility in KS for an undue duration. What should have taken a mere 3-4 days stretches into a prolonged wait of 10 days, testing the limits of patience. While not a calamity, the mismatch between the exorbitant price paid and the underwhelming service provided casts a shadow over the otherwise gleaming experience. In the realm of online shopping, where a seamless blend of quality products and efficient service reigns supreme, the discrepancy in shipping costs threatens to mar an otherwise promising encounter. The elusive quest for equilibrium between price and value remains unfulfilled, a caveat that echoes beyond the final unwrapping of the parcel.
F Fred Otto
703 days ago

Current catalog lies about free shipping…

I recently had a wonderful experience shopping on currentcatalog.com. I was initially hesitant to make a purchase due to a previous negative experience, but I decided to give it a shot. Imagine my surprise when I received my order with free shipping, just as promised! Unlike some other companies, there were no hidden shipping surcharges at checkout. The products I received were of great quality and exactly as described on the website. With such a vast array of options to choose from, I was able to find the perfect items to suit my needs. The ease of navigation on the website made my shopping experience an absolute delight. What sets Current Catalog apart is their commitment to honesty and transparency. They truly deliver on their promises and I appreciate that level of integrity in a company. I will definitely be recommending Current Catalog to all my friends and family, and I look forward to shopping with them again in the future. Thank you, Current Catalog, for a seamless and trustworthy shopping experience!
F Fred Otto
703 days ago

Experiencing Exceptional Service at Current Catalog: A Testimonial of Transparency and Trust

Embarking on my online shopping journey at Current Catalog, I was initially enticed by their promise of free shipping. However, as I proceeded with my purchase, I encountered an unexpected shipping surcharge that left me feeling misled. Despite this initial setback, the way Current Catalog swiftly addressed my concerns and rectified the situation truly showcased their commitment to customer satisfaction. Upon reaching out to their customer service team, I was met with understanding and empathy. They patiently explained the logistics behind the shipping surcharge and went above and beyond to ensure that I felt valued as a customer. The transparency displayed by Current Catalog in clarifying the situation and their dedication to resolving any issues promptly won me over. In a world where honesty and integrity can sometimes feel like rare commodities, Current Catalog shines brightly as a beacon of trustworthiness. They acknowledge their missteps and take proactive measures to make things right, setting a standard of excellence in customer service that truly sets them apart from the competition. I may have encountered a bump in the road with the shipping surcharge, but the professionalism and sincerity demonstrated by Current Catalog have cemented my loyalty as a customer. I have full confidence in recommending their services to others, knowing that they prioritize transparency and genuine customer care above all else.
K Kim Kemp
927 days ago

I have a real problem with being…over charged for shipping

As an ardent online shopper, I value transparency and fair pricing when it comes to shipping fees. That's why I was thrilled to discover CurrentCatalog. Their commitment to customer satisfaction is evident in their reasonable shipping charges, a refreshing change from the excessive fees I've encountered elsewhere. I was initially frustrated by the exorbitant fees imposed by other online retailers, but CurrentCatalog's straightforward approach was a breath of fresh air. Their dedication to providing a seamless shopping experience, without hidden costs, has earned my trust and repeat business. Thanks to CurrentCatalog, I can now eagerly anticipate the arrival of their beautifully curated items without worrying about unreasonable shipping expenses. I am truly grateful for their integrity, and enthusiastically recommend them to fellow conscientious consumers.
K Kim Kemp
927 days ago

Transformed Shopping Experience at CurrentCatalog.com: Farewell to Overcharged Shipping Woes!

As a dedicated online shopper, I cannot stress the importance of transparent pricing and fair shipping fees enough. Previously, my experience at CurrentCatalog.com left me disheartened with an additional $2.99 mail processing fee on top of shipping charges. It felt like a classic case of overcharging, which dampened my enthusiasm to continue shopping there. However, after expressing my concerns, I was thrilled when the customer service team promptly addressed the issue and revamped their shipping policy. Now, I am delighted to share that my recent shopping experiences at CurrentCatalog.com have been nothing short of exceptional. Gone are the days of being nickel-and-dimed with hidden fees. The updated approach towards transparent pricing not only won back my trust but also turned me into a loyal customer. Their dedication to customer satisfaction and commitment to improving the overall shopping experience have truly set them apart. I am grateful for the swift response to my feedback and for prioritizing customer concerns. CurrentCatalog.com has not only rectified a past issue but has also won my loyalty with their customer-centric approach. I look forward to browsing their catalog hassle-free and eagerly anticipate each package, knowing that I am receiving both quality products and fair pricing. Thank you, CurrentCatalog.com for transforming my shopping experience and restoring my faith in online retailers!
C current customer
942 days ago

Checks and Labels

I recently had the pleasure of ordering checks and labels from currentcatalog.com, and I'm absolutely thrilled with the quality and service I received. Unlike my previous experiences, the checks and labels were not only affordable but also maintained exceptional quality. The packaging was sturdy and well-organized, ensuring that my order arrived in perfect condition. What truly impressed me was the seamless alignment of labels with the checks, creating a cohesive and professional look for my business. The prices were reasonable, especially considering the superior quality that exceeded my expectations. Moreover, I was delighted by the customer service I received. The team went above and beyond to address my inquiries, providing personalized assistance and a genuine willingness to ensure my complete satisfaction. In contrast to my past encounters, this experience was a true testament to the commitment of currentcatalog.com in delivering top-notch products and unparalleled customer support. I cannot recommend them enough and will undoubtedly be returning for all of my future check and label needs. Thank you for restoring my confidence in online purchasing.

Introduction

Currentcatalog.com is an online retailer offering a wide range of unique and affordable products for home, gifts, and personal use. With a user-friendly website and a diverse selection of items, Current Catalog aims to provide its customers with a seamless shopping experience. In this review, we will explore the various aspects of this online store, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive product selection for home, gifts, and personal use.
  • Competitive pricing and frequent promotions or discounts.
  • User-friendly website with easy navigation and search functionality.
  • Responsive and helpful customer service.
  • High-quality products that meet customer expectations.
  • Flexible returns and exchanges policy.
  • Strong reputation and trustworthiness in the market.
  • Multiple payment options for convenience.
  • Offers loyalty programs for regular customers.
  • Positive customer reviews regarding product quality and customer service.
  • Active community involvement and support for charitable causes.
  • Prompt and reliable shipping service.

Cons:

  • Limited international shipping options.
  • Some customers reported delays in shipping during peak seasons.
  • Not all products have detailed descriptions or reviews.

User Experience:

Currentcatalog.com provides a positive user experience with its user-friendly interface and intuitive navigation. The website allows customers to easily browse through different categories, search for specific items, and filter results based on various criteria. The checkout process is streamlined and secure, ensuring a hassle-free transaction. Overall, the website offers a seamless shopping experience for users of all ages and technical abilities.

Pricing and Value for Money:

Current Catalog offers competitive pricing, often providing discounts or promotions that add value for money. The prices are reasonable for the quality and uniqueness of the products available. Customers can find affordable options without compromising on quality, making it a great choice for budget-conscious shoppers.

Customer Service:

The customer service provided by Current Catalog is highly regarded, with responsive and helpful representatives. They are readily available to address any inquiries, concerns, or issues that customers may have. Whether through email, phone, or online chat, Current Catalog ensures that customers receive excellent support throughout their shopping experience.

Product Quality and Selection:

Currentcatalog.com offers a diverse and high-quality selection of products across various categories. From home decor and personalized gifts to stationery and seasonal items, customers can find unique and well-crafted products to suit their preferences. The products are carefully curated to meet the expectations of customers who value both functionality and aesthetics.

Website Usability:

The Current Catalog website is designed with user convenience in mind. It features an intuitive interface, clear navigation menus, and a robust search function. The website loads quickly, ensuring a smooth browsing experience. Additionally, the product pages provide detailed information and multiple images, enabling customers to make informed purchasing decisions.

Returns and Exchanges:

Currentcatalog.com offers a flexible and customer-friendly returns and exchanges policy. If a customer is not satisfied with their purchase, they can return or exchange the item within a specific timeframe, provided it is in its original condition. The process is straightforward, and the customer service team ensures prompt resolution for any return or exchange request.

Promotions and Discounts:

Currentcatalog.com frequently offers promotions and discounts to enhance customer savings. From seasonal sales to exclusive offers for loyal customers, there are ample opportunities to enjoy discounted prices. Additionally, the website features a dedicated "Sale" section where customers can find discounted items across various categories.

Reputation:

Current Catalog has built a strong reputation within the industry and among its customer base. With years of experience in the business, it has gained the trust of customers through its commitment to quality products and excellent customer service. The positive reputation and customer satisfaction ratings further validate its reliability and credibility in the market.

Payment Options:

Currentcatalog.com offers multiple payment options to cater to different customer preferences. Customers can choose to pay with major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website accepts payment via PayPal, offering a convenient and secure payment option.

Loyalty Programs:

Current Catalog provides loyalty programs to reward its regular customers. By joining the loyalty program, customers can earn points with every purchase, which can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and provides additional value for frequent shoppers.

Customer Reviews:

Customers have consistently praised the product quality and customer service offered by Current Catalog. Numerous positive reviews highlight the satisfaction of customers with their purchases, emphasizing the durability, uniqueness, and aesthetic appeal of the products. The prompt and helpful customer service also receives praise for addressing inquiries and resolving issues effectively.

Community Involvement:

Current Catalog actively engages in community involvement and supports charitable causes. They participate in initiatives or campaigns that contribute to the betterment of society. This commitment to social responsibility resonates with customers who appreciate a company's dedication beyond business operations.

Shipping and Costs:

Currentcatalog.com provides prompt and reliable shipping services. They offer various shipping options, including standard, expedited, and express delivery, allowing customers to choose the most suitable option based on their preferences and urgency. The shipping costs are reasonable and transparent, ensuring customers are aware of any additional fees before completing their purchase.

Overall, Currentcatalog.com offers an excellent online shopping experience with its wide range of quality products, competitive pricing, user-friendly website, and responsive customer service. With a strong reputation in the market and positive customer reviews, it is a trustworthy choice for customers seeking unique and affordable items for their home and gifting needs.