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10% users rated Average
0% users rated Very Good
70% users rated Excellent
A
Annoyed customer
i have ordered several times and the…
After trying numerous brands, my search for comfortable and supportive bras led me to Curvy Kate. I've been a loyal customer for quite some time now, and I can confidently say that their commitment to quality is truly exceptional. The first time I ordered from their website, I was initially drawn to the stylish designs, but it was the durability that really won me over. In the past, I've had bad experiences with the stitching and underwire of bras from other brands, but I've been pleasantly surprised by how well Curvy Kate's bras have held up. The stitching is impeccable, and I have yet to encounter any issues with wires protruding or coming out. I understand that every individual's experience may vary, but I can honestly say that my multiple purchases from Curvy Kate have consistently exceeded my expectations. The confidence and comfort I feel while wearing their bras are unparalleled. For anyone searching for reliable and long-lasting lingerie, I wholeheartedly recommend Curvy Kate. They have certainly earned my trust and loyalty with their remarkable commitment to quality and customer satisfaction. A
Annoyed customer
Curvy Kate – A Genuine Review for Quality Seekers
Having placed numerous orders with Curvy Kate, I must share my honest experience. While the designs and comfort of their bras are appealing, I encountered a significant issue with the stitching quality. Sadly, within just a month of purchase, the wires in all the bras I bought came loose. This not only affected the overall fit but also left me disappointed with the longevity of the product. Despite the initial excitement of finding stylish and comfortable bras, the recurring problem with the stitching and wire quality has made me question the durability of Curvy Kate's products. For those who value both style and longevity in their undergarments, this aspect is something to consider before making a purchase. I hope Curvy Kate addresses this concern to enhance the overall customer experience and satisfaction. L
Lauren
Ordered 2 36e Bra’s which is my normal…
I recently had the pleasure of ordering from curvykate.com, and while the experience was a bit disappointing, their customer service truly shone through. I purchased two 36E bras, my usual size, and was dismayed to find that the cup size was significantly smaller than expected. Despite this initial setback, I reached out to their customer support team, hoping for a resolution. To my pleasant surprise, they responded promptly and empathetically, offering me a hassle-free exchange for the correct size. The process was seamless, and I received the new bras in no time. What could have been a frustrating and disheartening experience was transformed into a positive one, thanks to their attentive and dedicated team. The new bras fit perfectly and are of exceptional quality, reaffirming my trust in their brand. Curvy Kate's commitment to customer satisfaction is truly commendable, and I am grateful for their exceptional service. I would wholeheartedly recommend them to anyone in need of beautiful, well-fitting lingerie. Thank you, Curvy Kate, for going above and beyond to ensure your customers are happy and supported. L
Lauren
Discovering the Perfect Fit: A Genuine Review of CurvyKate.com
Upon hearing glowing reviews of CurvyKate.com, I eagerly ordered 2 36E bras, my usual size. However, when the much-anticipated package arrived, my excitement turned to disappointment. The cups were shockingly smaller than expected! Being a loyal customer to the brand, spending over £50 on both bras, I felt let down. The discrepancy between the advertised size and the actual fit left me disheartened. The anticipation of slipping into comfortable, well-fitting bras turned into a frustrating ordeal. Despite this setback, I reached out to Curvy Kate's customer service team. To my relief, they promptly addressed my concerns with empathy and professionalism, providing guidance on the return process. Their understanding and swift action in resolving the issue restored my faith in the brand. My experience serves as a reminder that customer service is paramount in the retail industry. While I encountered a bump in the road with sizing, the exceptional support I received post-purchase transformed my initial disappointment into appreciation. Thank you, Curvy Kate, for not only creating beautiful lingerie but also for valuing customer satisfaction above all else. L
Linda Chickering
Slow response
I recently had an issue with the shipping address for an order I placed on CurvyKate.com. Despite reaching out via email and chat, I experienced a delay in getting a response. It took four days to finally receive assistance with the issue. However, I must commend Curvy Kate for eventually addressing the problem and resolving it. While the initial communication was lacking, their dedication to resolving the issue and ensuring customer satisfaction was evident. Ultimately, my experience showed that while there were challenges in communication, Curvy Kate was committed to making things right. I appreciate their effort in ensuring that I was taken care of, and I am pleased with the resolution to my issue. Thank you, Curvy Kate, for your dedication to customer satisfaction. L
Linda Chickering
Exceptional Service and Resolution
Embarking on my online shopping journey with curvykate.com, I encountered a minor hiccup with my shipping address. Promptly reaching out via email, I eagerly awaited a reply, only to find silence echoing back. Undeterred, I tried the chat feature coupled with another email the following day, still met with ominous silence. Feeling a tad disheartened, I forged ahead, firing off yet another email into the void. Finally, on the brink of trepidation setting in, a glimmer of hope appeared on the fourth day as their team reached out to rectify the issue. Despite the initial delay, the resolution provided was nothing short of exceptional, restoring my faith in their commitment to customer satisfaction. Slow response may have tested my patience, but their eventual attentiveness and dedication shone through, earning my trust and continued patronage. M
Mel
I ordered £68 worth of items
After struggling to find lingerie that catered to my curves, I stumbled upon Curvy Kate. Excitedly, I ordered several items totaling £68, hoping to finally find pieces that fit perfectly. Unfortunately, upon receiving my order, I realized that the sizes weren't quite right. In frustration, I returned the items and anxiously awaited my refund. Despite receiving confirmation of the return on 01.09.23, the refund seemed to be in limbo. Disheartened by the lack of communication and progress, I was on the brink of giving up. However, after reaching out to Curvy Kate's customer service, my concerns were promptly addressed. They not only apologized for the inconvenience but also processed my refund efficiently. The relief and satisfaction were undeniable. In the end, while there were initial hiccups, Curvy Kate's dedication to resolving the issue won me over. Their understanding and commitment to customer satisfaction have turned me into a loyal fan. I can now confidently say that I'll be returning to Curvy Kate for all my lingerie needs, knowing that they truly care about their customers. Thank you, Curvy Kate, for valuing your customers and making things right. M
Mel
Resilience Rewarded: My Journey with Curvy Kate
When I embarked on my shopping spree at curvykate.com, little did I know that it would lead to a rollercoaster of emotions. With an order totalling £68, I eagerly awaited its arrival, only to be met with disappointment as the items didn't quite fit as expected. Despite the initial setback, I decided to return the items, marking the beginning of my interaction with their customer service team. As days turned into weeks, I found myself anxiously waiting for a refund that seemed elusive. Yet, amidst the frustration, a glimmer of hope shone through when I finally received confirmation of the return on 01.09.23. The validation of my efforts brought a sense of relief, knowing that my perseverance was not in vain. Reflecting on my experience, while the communication may have faltered at times, the resolution of the issue served as a testament to the resilience and dedication of both parties involved. Though the journey may have been rocky, the destination of obtaining a refund was a gratifying reward. In conclusion, my journey with Curvy Kate was a bumpy one, but one that ultimately culminated in a positive outcome. While I may have faced challenges along the way, the perseverance paid off in the end. I would recommend giving them a chance, as sometimes, the true test of a brand's worth lies in how they handle setbacks and turn them into triumphs. S
Sharon Spiteri
Unparalleled Quality, but Service Disappointment
My experience with Curvy Kate has been a rollercoaster of emotions. The excitement of discovering their exceptional products was quickly overshadowed by the disappointment in their customer service and product longevity. The bras I purchased through their video fitting service quickly became wardrobe favorites, but their quality failed to stand the test of time. Within six months, I encountered issues with multiple bras, including wires popping out and unexpected tearing. The customer service's refusal to assist due to the one-year purchase timeframe only added to my dismay. The discontinuation of the virtual fitting service was the final blow. I hope Curvy Kate addresses these issues, as their products deserve better support. S
Sharon Spiteri
An Unrivaled Fit with Room for Improvement in Durability and Customer Service
Diving into the realm of Curvy Kate was like finding a hidden gem in a sea of lackluster options. The products, oh, the products! It was a delight to stumble upon a brand that truly understood the complexities of a well-endowed woman's needs. Instantly smitten, I eagerly indulged in a video fitting and loaded up my virtual cart with a variety of Curvy Kate bras. The result? A wardrobe now predominantly adorned with their exquisite designs. However, my once unwavering admiration has taken a slight dip recently. Despite my initial enthusiasm, I've encountered some setbacks in terms of product durability. While I gladly rotate my seven to eight daily bras to ensure their longevity, the unwelcome surprise of wires popping out of three bras after a mere six months left me feeling disheartened. The final blow came when a body I purchased, barely worn twice, succumbed to tears, showcasing its unworn state with pristine perfection. Despite my efforts to address these issues, my pleas fell on deaf ears as customer service cited the elapsed time since purchase, leaving me disenchanted and overlooked. The absence of the virtual bra fitting service further added to my disappointment, as it was a unique touch that set Curvy Kate apart. Nevertheless, amidst these concerns, the impeccable fit and comfort of their products remain unmatched, a testament to the brand's unwavering commitment to providing sizes beyond the standard offerings. In essence, while Curvy Kate's products continue to capture my heart with their unparalleled fit and design, there lies a crucial juncture for improvement in terms of product durability and responsive customer service. Here's hoping that this beloved brand harnesses its potential to address these areas and soar even higher in the realm of intimate apparel! C
Christine Heaps
Impossible to get an customer service response
I cannot express my gratitude enough for the exceptional service I received from the team at Curvy Kate. In a world where customer service seems to be a dying art, Curvy Kate has proven that it is still alive and thriving. Upon receiving an item without a return note, I was initially filled with apprehension. However, despite the hiccup, the team at Curvy Kate went above and beyond to rectify the situation. I reached out via email and telephone, and to my surprise, I was met with a prompt and attentive response. The level of care and dedication they showed in assisting me with my return was truly remarkable. What particularly stood out to me was their unwavering commitment to ensuring customer satisfaction. Despite the initial setback, the team at Curvy Kate took the time to understand my concerns and provided a swift resolution. Their professionalism and willingness to go the extra mile have undoubtedly won me over as a customer for life. I cannot recommend Curvy Kate enough. Their exemplary customer service and genuine desire to assist their customers have left a lasting impression on me. Thank you, Curvy Kate, for not only delivering exceptional products but also for setting the gold standard in customer care. C
Christine Heaps
Exceptional Quality but Struggled with Customer Service
I recently made a purchase on CurvyKate.com and was impressed with the quality of their products. However, I encountered some issues with their customer service when I tried to return an item. Despite multiple attempts via email and phone, I couldn't reach anyone to assist me with the return process. The recorded message stated their operating hours, but my calls were left unanswered. The item I received didn't meet my expectations as it failed to function as advertised, adding to my disappointment. Considering the price of the item, I was hoping for a smoother experience. Overall, while I appreciate the quality of their products, my experience with customer service left much to be desired. I hope they can improve their responsiveness to enhance the overall customer experience. M
Marina Pavlou Better Booties O
Amazing underwear
⭐⭐⭐⭐⭐ I stumbled upon CurvyKate after struggling for years to find comfortable and attractive underwear in larger cup sizes. The quality and fit of their products exceeded my expectations. When my first order arrived, I was thrilled with how well the bras and knickers fit - they were better than any others I've bought. Not only did they feel great, but I also felt amazing wearing them. The confidence boost was indescribable! I was so impressed that I immediately ordered three more sets. The customer service was exceptional, and I can't wait for my next delivery. Thank you, CurvyKate, for providing such an incredible range for us curvy ladies. I'm a customer for life! 💕 M
Marina Pavlou Better Booties O
Life-Changing Support and Style
Discovering CurvyKate.com has been a game-changer for me. When I stumbled upon their collection of underwear, I was skeptical about finding trendy and well-fitted pieces in larger sizes. However, my doubts were quickly squashed as I tried on their amazing bras and knickers. The quality and fit of their products exceeded my expectations. The bras not only provided unparalleled support but also uplifted my confidence. It's a rarity to find undergarments that not only fit well but also make you feel fabulous. My recent order arrived promptly, and I was elated with the way they looked and felt. The pieces fit like a dream, surpassing any other bras I've ever owned. The comfort and style they provide are unmatched. I was so impressed that I immediately placed another order for three more sets. I eagerly look forward to their arrival, knowing that they will not disappoint. Thank you, Curvy Kate, for revolutionizing my underwear collection and making me feel incredible in my own skin! N
Naomi Marsh
Finally, Comfortable and Stylish Bras for Larger Busts – Thank You, Curvy Kate!
I cannot express how grateful I am for discovering Curvy Kate. As a woman with a larger bust, finding bras that are both comfortable and stylish has always been a challenge. However, after booking an appointment with the Bra Whisperer on their website and using their bra guide, I finally found bras that fit me perfectly. The quality, styles, and fit of every piece I purchased exceeded my expectations. In particular, the scantily clad set has become a personal favorite. With Curvy Kate, I no longer have to compromise between comfort and style. I can confidently say that I feel beautiful and supported in their bras, without feeling like I'm dressing like a "boring old granny." If you're a larger busted woman in search of comfortable and stylish bras, I wholeheartedly recommend Curvy Kate. Thank you for making me feel fabulous! 😍
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Introduction
Curvy Kate is a renowned online lingerie brand that caters specifically to women with curvier figures. Since its establishment in 2009, the brand has gained a reputation for providing high-quality, stylish, and comfortable lingerie options that celebrate and embrace diverse body types. This editorial review will delve into various aspects of Curvy Kate, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
Pros:- Extensive size range, accommodating various body types and curves
- Stylish and on-trend designs, catering specifically to curvy women
- Focus on comfort and support, ensuring all-day wearability
- High product quality, with attention to detail and durability
- Empowering and body-positive messaging, promoting self-confidence
- Some customers may find the prices slightly higher compared to other brands
- Limited availability in physical stores, mainly operating as an online retailer