Users Voice for Cvs

86% users rated Terrible
3% users rated Poor
1% users rated Average
1% users rated Very Good
9% users rated Excellent
Pie Chart Review Representation for Cvs
Cvs Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Jan 2019

Last updated by on 07 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 1.9 2.2 1.2 4.5 4.5 1.4
Oct 2022 1.1 1.4 1.3 3.9 4.3 1
Nov 2022 1.4 1.1 1.4 4.7 4.3 5
Dec 2022 5 5 5 5 5 2.2
Mar 2023 2.1 1.3 1.4 4.5 5 5
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Detailed Cvs Review by

Introduction

CVS.com is a one-stop-shop for all your healthcare and beauty needs. The website is an extension of the popular American chain of pharmacies, CVS (Consumer Value Stores). At CVS.com, you can purchase prescription drugs, over-the-counter medicines, beauty and personal care products, and household essentials. The website is designed to make it easy for you to shop online for your needs, providing you with great deals and discounts.

Pros and Cons

Pros:
  • Easy navigation and fast loading speeds make shopping hassle-free.
  • CVS.com offers a wide range of products that cater to different needs.
  • The website displays all relevant information about products, including their ingredients, dosage, and side effects.
  • CVS.com provides online consultations with qualified healthcare professionals for minor illnesses.
Cons:
  • CVS.com does not offer free shipping on all orders.
  • Some products on CVS.com may be more expensive than what you can find at other retailers.
  • Sometimes, certain products may be out of stock at your local CVS store or online.

User Experience

CVS.com is designed to make shopping easy and stress-free for users. The website is easy to navigate, and everything is clearly labeled to avoid confusion. Browsing through different categories - such as beauty, health, and wellness - is straightforward, and products can be sorted by price, brand, and customer ratings. CVS.com also allows users to manage their prescriptions online, refill them, and track delivery.

Pricing and Value for Money

CVS.com offers competitive pricing on its products, with occasional sales and discounts on select items. Prices for prescription drugs vary depending on insurance coverage and other factors. The website advertises its ExtraCare program, which allows customers to earn points on their purchases and redeem them for rewards. Overall, CVS.com provides good value for money, with affordable products and the opportunity to earn rewards.

Alternatives

There are numerous alternatives to CVS.com, including big-box retailers like Walmart and Target, online pharmacies like Walgreens, and specialty stores like Sephora and Ulta. Depending on your needs, you may find that one store offers better pricing, selection, or customer service than another.

Customer Service

CVS.com has a dedicated customer service team available to assist customers with any issues or questions. Customers can contact CVS.com via phone, email, or live chat. The website also has a comprehensive help center that provides answers to commonly asked questions about orders, prescription refills, and other issues.

Product Quality and Selection

CVS.com offers a large selection of products, which are sourced from reputable brands. The website also provides detailed information about each product, including its ingredients, dosage, and side effects. CVS.com's products meet regulatory standards and quality controls.

Website Usability

CVS.com is well designed and easy to use. The website's layout is intuitive and straightforward, making it easy to find what you're looking for. The site is also optimized for mobile devices, so users can shop on-the-go.

Returns and Exchanges

CVS.com accepts returns and exchanges on most products within 60 days of purchase. Prescription drugs cannot be returned or exchanged. The website provides detailed information about the returns process and what to do in the case of a damaged or defective product.

Promotions and Discounts

CVS.com runs regular promotions and offers discounts on select items throughout the year. The website also advertises its ExtraCare program, which allows customers to earn points on their purchases and redeem them for rewards.

Reputation

CVS has been in business since 1963 and is a trusted name in the healthcare industry. The company is known for its commitment to providing quality products and services to its customers. CVS.com has a positive reputation and receives mostly positive reviews from its customers.

Payment Options

CVS.com accepts most major credit cards, including Visa, Mastercard, American Express, and Discover. The website also accepts PayPal and Venmo payments.

Loyalty Programs

CVS.com offers an ExtraCare program that allows customers to earn points on their purchases and redeem them for rewards. The program also includes exclusive discounts and offers.

Customer Reviews

CVS.com allows customers to leave reviews of its products. These reviews can help other customers make informed purchasing decisions. The website also displays customer ratings next to each product.

Community Involvement

CVS has a commitment to giving back to the community. The company's philanthropic efforts include supporting charitable organizations and investing in community health programs.

Shipping and Costs

CVS.com offers standard and expedited shipping options on most orders. The cost of shipping varies depending on the value of the order and the selected shipping method. The website offers free shipping on orders over $35.

Cvs Recent User Reviews

User Rating

5 stars

28

1 stars

286

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Reviewer Name: Dennis Peters

Review Submission Date: 2022-12-09

Review Title: RUDE Pharmacy staff @ store on Main St…
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Review Description: RUDE Pharmacy staff @ store on Main St in Elmsford NY could not be more unhelpful. DIdn't tell me they were out of stock on a medication I needed immediately (texted me it would be ready @ 6pm) and when I asked them to find it at another location the clerk literally put his palm up towards my face and said,"I'm done with you." WHAT???

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Reviewer Name: Irene Jones

Review Submission Date: 2022-12-06

Review Title: Tammy was a wonderful help
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Review Description: Tammy was a wonderful help, she helped answer all my questions and aided me as best as she could. The store number 748-8585

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Reviewer Name: Ashley Burton

Review Submission Date: 2022-12-06

Review Title: I would like to send a kudos to the Cvs…
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Review Description: I would like to send a kudos to the Cvs in Aspen Hill MD on Connecticut Ave! I’ve going to this cvs for 6 years and the past few weeks I’ve noticed that the store is wayyyyyy more cleaner, so organized and everything is so much easier to find! They must’ve hired new staff members and I want to say you guys are doing an amazing Job!! Keep up the great work!!!

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Reviewer Name: Annette DeMary

Review Submission Date: 2022-12-05

Review Title: Found 29 expired food items at val…
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Review Description: Found 29 expired food items at val Vista and Williams field location in Gilbert, AZ Too bad I can't upload photos with dates

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Reviewer Name: Jean Anderson

Review Submission Date: 2022-12-04

Review Title: This CVS discriminated against me…
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Review Description: This CVS discriminated against me during my last few months at this location on “Treat Blvd” I will never ever set foot in this location again! I filed a complaint with there corp office and never got a reply from the district manager or corporate office! Plus one of there cashiers gave me a counterfeit 20.00 bill. And they wouldn’t take it back after I spoke with the “manager” she was full of excuses..I haven’t set foot in this God forsaken place sense then!!

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Reviewer Name: Rob

Review Submission Date: 2022-12-01

Review Title: The worst pharmacy I ever used
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Review Description: The worst pharmacy I ever used. The pharmacists don't give a darn about the patients. The support staff are mostly lazy shiftless kids. The technology is horribly unstable, inaccurate, and inefficient. If not for the huge government contracts and monopolistic partnerships held by CVS, they'd quickly go broke. If you have any options for your prescription needs besides CVS, use them!

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Reviewer Name: Worried Customer

Review Submission Date: 2022-12-01

Review Title: Sick pharmacist
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Review Description: Went to the CVS at 7 York Rd Warminster Pa. Had an appointment to get a flu shot. At check in I was asked if I had a mask. I did not. The pharmacist then shouted from her station that she had been sick for the past 11 days. They she proceeded to cough in an exaggerated manner. Very unprofessional. Don’t come to work sick. I had to leave after the experience.

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Reviewer Name: Kyle Khlo

Review Submission Date: 2022-11-28

Review Title: If you miss the 1990s and wish your…
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Review Description: If you miss the 1990s and wish your pharmacy used the tech from back in the day, CVS could be a great choice for you. If you want a functional app or a customer service email that has any value, CVS ain't it. Seriously, e-mailing with customer service will leave you wondering if they have a surly 12 year old running the department.

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Reviewer Name: Kathleen O'Donnell

Review Submission Date: 2022-11-26

Review Title: Efficient staff.
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Review Description: The staff at our CVS pharmacy gets the job done, but they always seem to be rushed and under tremendous pressure, prob due to unrealistic corporate expectations. This makes me feel bad for them. When they fire off the questions about DOB, etc. very quickly and in shorthand, it makes me very nervous. I try to avoid having to interact with some of them, in particular, while other technicians can be very nice.

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Reviewer Name: Amy Rebecca

Review Submission Date: 2022-11-25

Review Title: Just tried to go into CVS
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Review Description: Just tried to go into CVS, in Winter Haven Fl on 540, to grab some medicine and was met with 2 less than nice employees who informed me, after I walked in the door that they were closing in 2 minutes. I told them I only needed a couple of things and one of them rudely said…what do you need? I said…Nevermind, I’ll go to Walgreens. The other rude employee yells…awesome! Will never step foot in that store again. Would have taken me 2 to 3 minutes to get what I needed and CVS would have kept a customer.