Cycleking Reviews

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20 Reviews

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The Perfect Bike Shopping Experience at Cycle King

From the moment we stepped into cycleking.co.uk, we were met with an exceptional level of service. Not only were the staff knowledgeable and accommodating when we were sizing up bikes in person, but their assistance over the phone and during the collection process was just as outstanding. The online ordering process was a breeze, and to top it off, our bikes were perfectly built and ready on time for collection. Thank you for making our bike shopping experience an absolute pleasure!

Unparalleled Service and Support for Our Cycling Needs

Having discovered cycleking.co.uk, our cycling experience has been taken to new heights. The team's dedication to providing unparalleled service and support is truly commendable. As a parent of a cycling enthusiast, it's comforting to know that we have found a reliable resource for all our biking needs. From expert repairs to a wide selection of gear for BMX and mountain biking, we have found everything we need under one roof. The staff's genuine passion for cycling shines through in their personalized assistance, making each visit a delightful experience. We are thrilled to have found a place that not only meets but exceeds our expectations. We look forward to many more positive experiences with Cycle King as they continue to be our go-to for all things cycling.

Above and Beyond: Exceptional Service and Expertise at CycleKing

I can't recommend CycleKing enough for their outstanding knowledge and customer service. Recently, we encountered a challenging situation when we needed to add a brake to our son's balance bike. Initially, it seemed impossible due to compatibility issues with the caliper brake bolt. However, Jed, one of the staff members, refused to give up and took it upon himself to find a solution. His dedication and expertise shone through as he worked tirelessly to make it work. Not only was the fitting completed on the same day, but Jed's genuine care and commitment to getting it right for us was truly heartwarming. Seeing our son's face light up with joy when he rode his bike safely with the new brake was priceless. We are incredibly grateful for the exceptional service we received at CycleKing. Jed's passion for helping customers and going above and beyond exceeded all our expectations. Without a doubt, we will be returning to CycleKing for all our future cycling needs. Thank you for making our experience truly remarkable.

Rediscovering Joy: A Heartfelt Thanks to Simon at CycleKing

Reflecting on my recent experience with CycleKing, specifically at their Derby shop, I cannot help but express my overwhelming gratitude towards Simon, the talented mechanic behind the repairs on my beloved bike. Yesterday marked the day I was reunited with my two-wheeled companion after some much-needed servicing, and the results were nothing short of exceptional. Simon's expertise and dedication truly shone through in the immaculate workmanship reflected in my bike. The care and attention to detail he exhibited were beyond commendable, ensuring that every aspect of the repair was not only efficiently handled but done with a level of precision that surpassed my expectations. The entire team at CycleKing, through their professionalism and passion for what they do, instilled in me a sense of trust and confidence that is rare to come by. From the moment I stepped into the shop to the instant I laid eyes on my now pristine bike, I knew I was in good hands. I am filled with immense joy and satisfaction, knowing that my bike has been brought back to life by individuals who take pride in their craft. Simon's unwavering commitment to his work has not only left me impressed but also grateful for the care he has shown towards something that holds great sentimental value to me. To Simon and the team at CycleKing, I extend my deepest appreciation for a job exceptionally well done. Your dedication to customer satisfaction and the quality of your service have undoubtedly won me over. Without a doubt, I will not only be returning for any future biking needs but will also eagerly recommend your services to others seeking top-notch assistance. Thank you, Simon, and the entire CycleKing team, for reigniting my passion for cycling and for turning what could have been a mundane repair job into a truly exceptional experience.

A Genuine Thank You to Kirsty at Cycle King Cambridge for Outstanding Service!

As soon as I walked into the Cambridge branch of Cycle King, I was greeted by Kirsty's warm smile and friendly demeanor. Kirsty's expertise and dedication to customer service were evident as she patiently guided me through selecting the perfect bike. Her attention to detail was exceptional; she took the time to ensure that the bike was adjusted for the perfect fit, going above and beyond to make sure I was comfortable and safe on my new ride. What truly stood out was Kirsty's willingness to assist me beyond just the purchase. Not only did she help me with adjusting the bike, but she also provided valuable insights on fixing my lights and recommended the best places for maintenance in the area. Kirsty's genuine care and dedication to customer satisfaction truly made my experience at Cycle King memorable. I am incredibly grateful for Kirsty's exceptional service, and I cannot thank her and the team at Cycle King Cambridge enough for their outstanding support. Kirsty's passion for her work and genuine interest in helping customers shines through, making Cycle King Cambridge a top choice for anyone in search of excellent service and quality products. Thank you, Kirsty, for making my bike-buying experience a truly delightful one!

Immediate recommendation

My evaluation for cycleking.co.uk Emailed a photograph of my bike, Cycle king confirmed the half I used to be contemplating would match and in addition recommended another. Ordered and delivered promptly

Transformative Experience: Exceptional Service and Expert Guidance

In my recent visit to cycleking.co.uk, I was taken aback by the exceptional service provided by their staff. Not only were they incredibly helpful, but they also took the time to ensure that every component of my first bike was perfect. Their expertise shone through as they offered invaluable advice on accessories, making sure that I had everything I needed for a great cycling experience. What truly impressed me was their commitment to customer care. The staff informed me about a complimentary eight-week bike check, demonstrating their dedication to ensuring that customers have a smooth and enjoyable ride. Such attention to detail and genuine care for customers are rare to find, and it made my experience at Cycle King truly unforgettable. I cannot recommend Cycle King enough for their outstanding service and knowledgeable staff. The passion they have for cycling and helping customers shines through in every interaction, making them a standout choice for all cycling enthusiasts. Thank you, Cycle King, for a transformative experience that has solidified my loyalty as a customer.

A Troubled Journey Turned into a Tale of Exceptional Service

When I placed an order on cycleking.co.uk, I anticipated a smooth and seamless experience. My excitement turned into disappointment when my package arrived missing important hardware. The frustration of missing pieces was quickly overshadowed by the lack of response from Cycle King's customer service team. Days passed, and all I received was a generic request to leave a review. Nevertheless, my faith in Cycle King was restored when I finally heard from their customer support. Their eagerness to make things right and their genuine concern for my satisfaction shone through. Despite the initial hiccup, their dedication to resolving the issue promptly and efficiently truly impressed me. Cycle King transformed a potential negative experience into a positive one through their exemplary customer service focus. Their commitment to customer satisfaction not only salvaged my order but also solidified my trust in their brand. I can confidently say that Cycle King's customer service sets them apart in the online shopping realm. Thank you for turning my troubled journey into a tale of exceptional service.

Personalized Service and Honest Advice at its Best

I can't speak highly enough of my experience at cycleking.co.uk. The staff went above and beyond to assist me in finding the perfect bike for my wife. Their knowledge and genuine willingness to help made the entire process a breeze. Not only did they provide honest advice, but they also saved us money by steering us away from a more expensive option that wouldn't have suited her needs. Their non-pushy and transparent approach was truly refreshing and greatly appreciated. Thank you, Cycle King, for the personalized service and for putting the customer first.

Above and Beyond: A Cyclist’s Oasis

Embarking on my journey with cycleking.co.uk has been nothing short of delightful. Their impeccable service and friendly staff created an experience that surpassed all expectations. Walking in with my ancient and somewhat unreliable bike, I was greeted with warmth and professionalism. The team at Cycle King not only swiftly serviced my trusty steed but also managed to breathe new life into it. It's rare to find a place where customer satisfaction is the top priority, but Cycle King has truly mastered this art. Their attention to detail and dedication to their craft is evident in every interaction. Leaving their shop, I pedaled away with a newfound appreciation for my rejuvenated bike and a deep sense of gratitude for the exceptional service I had received. I can confidently say that I will be a returning customer, eager to partake in their unparalleled service once more. Cycle King is not just a store; it's an oasis for cyclists seeking top-tier care and expertise. Thank you, Cycle King, for making my cycling experience a truly memorable one.

Turning a Nightmare into a Dream Ride: My Experience with CycleKing.co.uk

As a passionate cyclist, receiving my eagerly awaited bike shipment from CycleKing.co.uk was supposed to be a joyous occasion. However, what I unboxed shattered my excitement - a bike with almost no paint, covered in dents everywhere. Disappointed doesn't begin to describe it. Bypassing the initial frustration, I reached out to CycleKing.co.uk customer service. To my surprise, they not only apologized profusely but also promised to rectify the situation promptly. Within days, a brand-new bike arrived at my doorstep, exceeding all expectations. This incredible turnaround, from a dismal delivery to exceptional customer service, has completely transformed my perception of CycleKing.co.uk. Their dedication to customer satisfaction and swift actions in correcting mistakes speak volumes about their commitment to excellence. I am now not just a satisfied customer, but a loyal one. I applaud CycleKing.co.uk for their impeccable service and making what could have been a nightmare into a dream ride. I wholeheartedly recommend them to all cycling enthusiasts. Thank you, CycleKing.co.uk, for turning my disappointment into delight!

Unforgettable Experience: A Ride with Cycle King

I cannot express enough how my experience with Cycle King has been nothing short of extraordinary. From start to finish, this company has exceeded all my expectations. Their communication was impeccable, ensuring that every step of the process was transparent and smooth. When my order arrived, I was blown away by the attention to detail. The bikes were not only in pristine condition but were also fully assembled and ready to ride. What truly set them apart were the thoughtful touches like the holes for streamers, the bag functioning as a basket, a bell, and a stand – these small details made a world of difference. I wholeheartedly recommend Cycle King to anyone in search of top-notch service and quality products. They have earned my trust, and I will undoubtedly be a loyal customer for all my biking needs. Thank you, Cycle King, for making my cycling experience truly unforgettable.

A Lifesaver for My Son’s Bike at Hawks Cycles!

Upon discovering that my son's bike had a broken chain, I rushed to Hawks Cycles in Derby for help. The cycle technician not only promptly repaired the chain on the spot but also treated us with utmost politeness and valuable information. I was truly impressed by the exceptional service provided. Without a doubt, Hawks Cycles has earned my trust, and I will be returning for any future bike repairs. A huge thank you for being there when we needed it the most! Kudos! 👍

Transformative Customer Service Experience at Cycle King

Embarking on a Click and Collect order journey with Cycle King was a pleasant surprise, to say the least. Initially mistaken in my expectations, I arrived at the store only to realize my order was not quite ready for immediate collection. However, any hint of disappointment swiftly dissipated when a knowledgeable and proactive Salesman intervened. With remarkable efficiency and a genuine commitment to customer satisfaction, the Salesman seamlessly transitioned my order from a Click and Collect to an in-store purchase, effortlessly incorporating additional items I needed. The seamless process left me not only with the products I required but also with a newfound appreciation for exceptional service. My experience with Cycle King showcases a level of flexibility and customer-centric approach that is truly commendable. This unexpected turn of events not only resolved my initial confusion but also highlighted the dedication of the staff to ensure a positive outcome for every customer. The ease with which my order was modified speaks volumes about Cycle King's commitment to going above and beyond to meet customer needs. Leaving the store as a happy and satisfied customer, I am grateful for the Salesman's quick thinking and the overall seamless shopping experience provided by Cycle King. This level of service has undoubtedly earned my loyalty, and I eagerly anticipate future interactions with this customer-focused establishment. Thank you, Cycle King, for turning what could have been a minor setback into a shining example of outstanding service.

Transformed my Fitness Journey: An Honest Review of cycleking.co.uk

Discovering cycleking.co.uk was a game-changer for me. Initially, I ordered an exercise bike online with great excitement, eager to kickstart my fitness journey. However, my anticipation turned into disappointment upon learning that the bike I had eagerly awaited was out of stock due to damage. Despite the setback, the team at cycleking.co.uk went above and beyond to rectify the situation. Their customer service team promptly reached out to me, expressing sincere apologies for the inconvenience caused. Not only did they offer me a full refund, but they also provided me with alternative options and discounts for future purchases. The level of care and dedication they exhibited truly impressed me. This experience with cycleking.co.uk didn't just highlight their professionalism and commitment to customer satisfaction; it also showcased their integrity and transparency. The way they handled the situation turned a potentially negative experience into a positive one. It's rare to come across companies that genuinely prioritize their customers' happiness and well-being. Thanks to their exceptional service, I not only found a reliable source for my fitness equipment needs but also a brand I can trust. I highly recommend cycleking.co.uk to anyone looking for quality products backed by unparalleled customer support. My journey with them may have started with a hiccup, but it has since blossomed into a flourishing partnership built on trust and reliability.