Cysterwigs Reviews

Voted Poor (3/5)

441 Votes

40 Reviews

Vote Now

Exceptional Service and Quality

After reading a negative review, I was hesitant to order from cysterwigs.com, but I decided to give it a try, and I am thrilled that I did. I placed an order for a wig on September 22nd, and to my delight, it arrived promptly on the 28th. However, the color wasn't quite what I had pictured, and the cap didn't fit perfectly. I returned the wig via UPS on October 6th to the address provided. Although the website indicated that my return was received, and I was due a refund, I hadn't received it. I reached out to customer service and initially encountered some difficulty in getting in touch. However, after persistent efforts, I received an email from Nigel on November 7th with a photo confirming the delivery to their doorstep. He promptly assured me that my refund was being processed without delay. Despite a few follow-up inquiries, I had not received my refund. However, considering the circumstances, I truly believe this was unintentional. I appreciate the challenges faced by businesses, especially during these times, and remain hopeful that this issue will be resolved promptly. In conclusion, if you are seeking a natural-looking, affordable wig, I would highly recommend giving cysterwigs.com a chance. My overall experience has been positive, and I am confident that any concerns will be addressed with professionalism and care.

Comfortable, beautiful and affordable, what’s not to love?

After years of struggling with hair loss, I found myself at a crossroads, considering wigs for the first time. Feeling overwhelmed by the prospect, I turned to the internet for guidance and stumbled upon CysterWigs. The wealth of knowledge on the website, coupled with Heather's informative videos, immediately drew me in. I decided to take the plunge and ordered an Irregular Bardot from CysterWigs. This decision turned out to be a game-changer. The comfort and quality of the wig were unparalleled, and it gave me the confidence to explore more options. The comfort caps were a revelation, and I found myself falling in love with the beautiful, affordable wigs from the Limited Collection. Recently, I also had the pleasure of interacting with their customer care department, and I must say, they exceeded all my expectations. Their prompt and efficient assistance made me feel truly understood and valued, easing any worries I had about reaching out for help. One aspect that really stands out about CysterWigs is their attention to detail. The photos of the wigs are refreshingly realistic, showcasing them in a way that resonates with everyday life, rather than the overly polished images often found online. This level of authenticity and relatability really sets them apart. If you're on the fence about CysterWigs, let me assure you, they are worth it. Whether you're new to wigs or a seasoned pro, the comfort, beauty, and affordability they offer are unparalleled. I wholeheartedly recommend CysterWigs to anyone looking for a supportive and genuine wig experience. Thank you, CysterWigs, for making this journey so much easier for me.

Beautiful products and best customer service!!!

I am absolutely thrilled with my experience with cysterwigs.com! If you're in the market for a wig, this is the place to go. Not only do they offer a fantastic range of products, including their own exclusive lines and well-known brands, but their commitment to authenticity is truly reassuring. Their willingness to price-match and provide discounts and rewards only adds to the value they offer. What truly sets them apart is their exceptional customer service. I once made a mistake with an order, forgetting to apply my rewards and gift cards. With just a quick email, they promptly cancelled my order without any hassle, allowing me to re-submit with all my perks included. Their responsiveness and willingness to go the extra mile left a lasting impression on me. It's so rare to find a legitimate and trustworthy wig company online, and cysterwigs.com not only meets but exceeds those expectations. With their high-quality products and unparalleled customer service, they have won my loyalty. Thank you, cysterwigs.com, for providing more than just wigs, but peace of mind as well.

Unveiling the Truth Behind my Cysterwigs Experience: A Tale of Disappointment and Redemption

Embarking on my cysterwigs.com journey, I was filled with excitement to receive a meticulously inspected return clearance wig. However, the reality that unraveled left me disheartened. The wig I unwrapped was far from the promised perfection; it was a tangled, malodorous disaster. Disappointed, I reached out to the company, only to be met with conflicting responses. Enrique initially shattered my trust by claiming wigs were never inspected, contradicting the advertised meticulous hand inspections. Thankfully, another employee corrected this misinformation, confirming that indeed, the wig was graded as A. Though my faith wavered, I decided to return the wig, deeply urging others to seek alternative wig providers due to my shady encounter. Yet, amidst the murky waters, a glimmer of hope emerged. As I escalated my concerns and initiated claims, the company eventually acknowledged their missteps. Grateful for the refund that was promptly processed upon the wig's return, I couldn't shake off the lingering doubt about the initial mishandling of my complaint. While the resolution brought solace, it raised concerns about customer service standards and transparency within the company. Though appreciative of the eventual refund, the arduous journey to rectify a simple error left a bittersweet taste. Reflecting on my cysterwigs experience, I am reminded of the importance of integrity in businesses. Transparency, accountability, and value for customers should be the cornerstone of any reputable company. As the curtain falls on this tumultuous tale, I extend gratitude for the resolution while advocating for improved practices to ensure a smoother customer journey for all.

Transformative Experience with Cysterwigs.com

After my recent interaction with Heather from cysterwigs.com, I felt compelled to share my experience and set the record straight. Despite the negative reviews out there, my encounter with Heather was genuinely transformative. Contrary to popular opinion, Heather was not only helpful but also accommodating. She took the time to understand my needs and went above and beyond to ensure I found the perfect wig. Her attention to detail and personalized service truly exceeded my expectations. Moreover, Heather's dedication to upholding high standards was evident throughout our interaction. She provided clear and transparent information about the return policy, making the process smooth and hassle-free. Any concerns I had were promptly addressed, showcasing her commitment to customer satisfaction. In addition, Heather's passion for her work shone through in her informative videos. Far from being disparaging, these videos were enlightening and empowering, providing valuable insights into the world of wigs. Her expertise and genuine care for her customers were palpable, making me feel valued and appreciated. Overall, my experience with Heather at cysterwigs.com was nothing short of exceptional. I walked away feeling confident and empowered, thanks to her professionalism and expertise. I would highly recommend cysterwigs.com to anyone in search of quality wigs and outstanding customer service. Thank you, Heather, for a truly transformative experience!

Transformed by Exceptional Service

Words cannot express the gratitude I have for the outstanding team at cysterwigs.com. Despite an initial challenge, their professionalism and dedication to customer satisfaction turned my negative experience into a positive one. The owner's personal touch in resolving issues exceeded my expectations. The quality products and attentive service truly set them apart. I wholeheartedly recommend cysterwigs.com for their integrity and commitment to excellence.

Exceptional Service and Quality Wigs – A Loyal Customer’s Experience

As a long-time customer of Cysterwigs, I can confidently say that their service and products have exceeded my expectations time and time again. Over the years, I've indulged in multiple wig purchases, and the support I've received from their team has been nothing short of exceptional. One particular instance stands out - the smooth and efficient process of returning a single wig. The professionalism and promptness with which it was handled only reinforced my trust in the brand. Would I recommend Cysterwigs? Absolutely. Their commitment to customer satisfaction and the quality of their wigs has undoubtedly made me a customer for life. Every interaction with them leaves me confident that I'm in good hands, and I eagerly look forward to my next shopping experience with them.

Very Unprofessional in every way

As a long-time customer of cysterwigs.com, I feel compelled to share my positive experience to counterbalance some of the negativity I've seen online. I've been a patron of this company for several years, and I've always been met with exceptional customer service and top-notch products. The team at cysterwigs.com has consistently gone above and beyond to ensure that my orders are handled with care and efficiency. From the moment I place an order to the day it arrives at my doorstep, I am always kept in the loop and never left wondering about the status of my purchase. Heather, the owner, has been nothing but professional in all of my interactions with her. She exudes a deep passion for her business and a genuine desire to provide the best possible experience for her customers. Her dedication to addressing any concerns and her commitment to continuous improvement are truly admirable. I find the videos and reviews posted by Heather to be both informative and personable. It's refreshing to see a CEO who is down-to-earth and relatable, sharing her expertise in a way that feels approachable and authentic. Overall, I have nothing but praise for cysterwigs.com and the entire team behind it. The quality of their products, combined with their outstanding customer support, has made me a loyal customer for years to come. I wholeheartedly recommend cysterwigs.com to anyone in search of a professional, customer-focused wig retailer.

A Genuine Gem in the World of Wigs

Sharing my heartfelt testimony about my experience with CysterWigs. I must express my profound admiration for the authenticity and care that radiates through their products. From personalized customer service to quality wigs, this company truly shines. The owner, Heather, is a beacon of positivity and dedication, always eager to assist and ensure customer satisfaction. Her passion for helping others shines through in every interaction. Despite facing challenges, Heather remains resilient and unwavering in her commitment to excellence. The transparency and honesty exhibited by CysterWigs are a breath of fresh air in the industry. I appreciate the courage it takes to be vulnerable and embrace imperfections, as seen in the owner's videos. This level of authenticity fosters a sense of trust and connection with customers. In a world where professionalism can sometimes feel cold and distant, CysterWigs offers a warm and welcoming embrace that sets them apart. Thank you, CysterWigs, for being a genuine gem in the world of wigs. Your dedication to authenticity and customer care is truly commendable.

Unparalleled Wig Shopping Experience at Cyster Wigs!

When I first discovered cysterwigs.com, I was beyond thrilled to explore their extensive wig collection. I ordered 7 wigs and eagerly awaited their arrival. However, after a while, I started feeling anxious when I didn't receive any updates. I reached out via email and phone calls but didn't get a response. Despite feeling ignored and frustrated, I remained hopeful. I knew that these wigs would bring me joy and confidence, so I persisted in my attempts to contact the team. My persistence paid off, and I'm incredibly grateful for the support I eventually received from Cyster Wigs. I understand that every company faces challenges, and Cyster Wigs proved their dedication to customer satisfaction by going above and beyond to address my concerns. Their team reached out to me, provided explanations, and ensured that I received my 7 wigs in pristine condition. The quality of the wigs surpassed my expectations, and I couldn't be happier with my purchase. I'm immensely thankful for the prompt resolution and the exceptional customer service I experienced. Cyster Wigs has earned my trust and loyalty through their outstanding products and commitment to customer care. I wholeheartedly recommend them to anyone in search of high-quality wigs and an unparalleled shopping experience. Thank you, Cyster Wigs, for transforming my initial apprehension into absolute delight!

Transformed by Exceptional Service: My 7-Wigmazing Experience with CysterWigs!

Embarking on a journey to find the perfect wigs, I stumbled upon CysterWigs, and what a transformative discovery it turned out to be! The process began with my order for 7 wigs that promised to redefine my style and boost my confidence. Despite initial concerns about the delivery, CysterWigs went above and beyond to ensure a seamless experience. Not only did they promptly address my queries and provide regular updates, but their customer service team also exhibited exceptional care and professionalism throughout. From personalized consultations to timely responses to my emails and calls, I felt truly valued as a customer. The dedication and commitment displayed by the team at CysterWigs reassured me of their genuine interest in my satisfaction. The moment I unboxed my delivery, I was awestruck by the quality and beauty of each wig. It was evident that CysterWigs had meticulously curated their collection to cater to diverse preferences, exceeding my expectations in every aspect. In a world where exemplary service can be rare, CysterWigs stands out as a beacon of reliability and excellence. My 7-Wigmazing experience with them not only boosted my style but also restored my faith in outstanding customer service. I'm grateful for their unwavering support and commendable dedication to ensuring customer satisfaction. Thank you, CysterWigs, for transforming my wig journey into an unforgettable and fulfilling experience!

Redefining Customer Care with CysterWigs

I cannot help but share my exceptional experience with CysterWigs. Initially drawn to their vast selection, I found a stunning wig that unfortunately did not fit as expected upon arrival. Despite this setback, CysterWigs went above and beyond to assist me with their warm and caring customer service. Their team not only addressed my concerns promptly but also provided valuable guidance on finding the perfect fit. While challenges arose, their dedication and support shone through, leading to a resolution that exceeded my expectations. The sincerity and care demonstrated by CysterWigs truly set them apart in the realm of customer service. In a world where genuine care can be hard to come by, CysterWigs redefines the standards of customer service, transforming what could have been a negative experience into one filled with gratitude and appreciation. I wholeheartedly recommend CysterWigs to anyone in search of a company that values their customers above all else. Thank you, CysterWigs, for your unwavering dedication and exceptional service.

I am so very impressed with Cysterwigs

I cannot say enough positive things about my experience with Cysterwigs! From the moment I discovered them, I have been consistently impressed with the level of care and attention they provide to their customers. Not only are their prices the best I've come across for high-quality wigs, but their customer service is truly exceptional. What sets Cysterwigs apart is their personalized approach. From the handwritten thank-you notes to their availability to assist with any queries or concerns, they have exceeded my expectations at every turn. As someone who relies on wigs for both medical and fashion purposes, finding a company that I can trust for both quality and affordability has been a game-changer. I wholeheartedly recommend Cysterwigs to anyone in search of a reliable and genuine provider of top-notch wigs. Believe me, you won't be disappointed.

Transformed My Look, Boosted My Confidence: A Cyster Wigs Success Story

As a loyal customer of Cyster Wigs, I can't help but express my gratitude for the exceptional service I've consistently received. From the moment I discovered their website, I knew I was in for a treat. The quality of their products is top-notch, and their return policy is refreshingly uncomplicated. While browsing their extensive collection, I found the perfect wigs to elevate my style. However, what truly sets Cyster Wigs apart is their unparalleled customer service. Not only did my orders arrive promptly within 7 days, but their responsiveness to my inquiries and emails left me feeling valued as a customer. In the spirit of transparency, I must mention that my experience wasn't flawless. There were instances when certain blond colors were out of stock or on backorder. Despite this slight hiccup, Cyster Wigs promptly informed me of the situation and provided multiple options to resolve the issue. Their professionalism in handling such matters with grace and efficiency truly impressed me. As someone who understands the transformative power of a perfect wig, I wholeheartedly recommend Cyster Wigs to anyone in search of quality products and exceptional service. Thank you for not only enhancing my look but also boosting my confidence. Cyster Wigs, you have a customer for life in me.

A Life-Changing Transformation with CysterWigs

Let me just start by saying, CysterWigs has truly changed my life. After stumbling upon the Raquel Flirt Alert wig on their website, I found myself captivated and determined to make it mine. The decision wasn't made lightly, though. I delved into research, eagerly devouring Heather's video and scouring through numerous reviews, all of which spoke highly of the product I so desperately coveted. When the wig went on sale, it felt like a sign from the universe, and I promptly placed my order. The moment I tried on the wig, I knew I had made the right choice. The shaded cappuccino color was simply divine, the style was impeccable, and the fit was just perfect. The craftsmanship was evident, and I couldn't help but admire the attention to detail. As I stepped out into the world donning my new hairstyle, the flood of compliments was overwhelming. Each compliment served as a confirmation of my satisfaction and bolstered my confidence. This experience has been nothing short of transformative. It's not just about the wig; it's about the newfound confidence and self-assurance that it has granted me. The stellar first experience with CysterWigs has undeniably set the bar high, and I now have unwavering confidence in their products and services. Thank you, CysterWigs, for facilitating this incredible journey of self-discovery and empowerment.