Rate Now Dalescycles
Rate Dalescycles
Pie-Chart Analysis
0% users rated Poor
10% users rated Average
8% users rated Very Good
80% users rated Excellent
An Unbeatable Deal: Quality Products, Affordable Prices, and Timely Delivery
Sharing my experience with dalescycles.com, I must say that the product I received was top-notch and the price was unbeatable. The fact that they offered free delivery was just the cherry on top. Even though the website mentioned a 1-2 day delivery timeframe, my order took 7 days to arrive. Considering that I placed the order just after New Year, a notoriously busy time for deliveries, I can understand the delay. It's possible that the courier service was overwhelmed during that period, leading to the extended wait.Unparalleled Performance: A Testimonial for DalesCycles Chain Lube
In my quest for the perfect chain lube, I stumbled upon DalesCycles and decided to give their product a try. The experience has been nothing short of exceptional. From the moment I placed my order, I was impressed by the swift delivery. It's evident that DalesCycles values their customers' time, as the package arrived much sooner than expected. Upon applying the chain lube to my bike, I immediately noticed a significant improvement in performance. The smoothness of each rotation was palpable, and the overall functionality of my bike has been enhanced substantially. What truly sets DalesCycles apart is their commitment to providing a top-quality product at an unbeatable price. It's clear that they prioritize customer satisfaction above all else. If you're in search of a reliable, high-performance chain lube, look no further than DalesCycles. They have certainly earned my trust and loyalty, and I will continue to sing their praises to fellow cycling enthusiasts.It was simple to order the item on line…
I recently had the pleasure of shopping at dalescycles.com, and I must say, it was an absolute delight. The entire experience from start to finish was seamless and hassle-free. Ordering the item online was a breeze, and I was pleasantly surprised when it arrived at my doorstep in record time. The efficiency of the entire process truly exceeded my expectations. The quick delivery not only saved me time but also allowed me to enjoy my purchase much sooner than anticipated. The level of convenience provided by dalescycles.com is simply unmatched. I would highly recommend dalescycles.com to anyone looking for a smooth and efficient online shopping experience. Thank you for making my purchase so effortless and enjoyable. I will definitely be returning for all my future cycling needs.Prompt and excellent service
Exceptional Service and Expertise As a cycling enthusiast in Glasgow, I can confidently say that my experience with dalescycles.com was nothing short of exceptional. From the moment I walked through their doors, I was greeted with prompt and excellent service that truly exceeded my expectations. Not only did the team at dalescycles.com take the time to understand my needs, but they also went above and beyond by fitting a few extras to ensure that my cycling experience would be truly remarkable. Their attention to detail and dedication to providing exceptional service is truly commendable. What sets dalescycles.com apart is their unparalleled knowledge and expertise in everything cycling-related. With their guidance, I was able to make informed decisions that greatly enhanced my overall cycling experience. Their passion for the sport shines through in their work, and I am grateful to have found a team that is not only highly recommended but also the best in Glasgow. If you're in search of a cycling haven where prompt and excellent service, as well as unparalleled expertise, intersect, look no further than dalescycles.com. Trust me, you won't be disappointed. In conclusion, I wholeheartedly recommend dalescycles.com to all cycling enthusiasts. Their commitment to providing exceptional service and their extensive knowledge make them a standout choice in Glasgow. Thank you, dalescycles.com, for making my cycling experience truly unforgettable.👌👍Unforgettable Experience with Dales Cycles: Genuinely Helpful and Reliable
I cannot express my gratitude enough for the exceptional service provided by Dales Cycles. Not only did they deliver top-quality road and E-bikes for our Dales ride, but they went above and beyond to ensure we had an unforgettable experience. Coming all the way from Canada without a vehicle, we were completely dependent on Dales Cycles for a seamless trip, and they did not disappoint. The convenience of having the bikes delivered and picked up, accompanied by valuable cycling tips, truly elevated our journey. Throughout our ride, both bikes performed flawlessly, allowing us to fully immerse ourselves in the breathtaking scenery without any worries. The reliability of the equipment and the extra assistance provided reflected the true commitment of the team at Dales Cycles. Thank you, Dales Cycles, for being more than just a bike rental service; you were our partners in creating a truly memorable adventure. Your genuine helpfulness and reliability have left a lasting impression, and I cannot wait to return for another remarkable experience.Saying sorry makes it ok 🤣
When I first reached out to Dales Cycles for a service on my Giant TCR bike, I was expecting a seamless experience. Unfortunately, that wasn't the case. After the initial service, I was disappointed to find the chain in a terrible state, with the gears not indexed properly and the frame covered in greasy handprints. I returned the bike for a re-service and, to my dismay, encountered the same issues upon collection. It was frustrating to think that I had to drive into Glasgow three times and pay the service fee, only to end up servicing the bike myself at home. However, what truly turned the situation around was the sincere apology I received from the staff. Their willingness to acknowledge the oversight and make things right spoke volumes. It's not every day that you come across a company willing to take responsibility for their mistakes. Despite the initial hiccups, I appreciated the humility and genuine effort to make amends. It's a rare quality to find in customer service these days. So, while the service may have fallen short, the sincerity and willingness to make it right have left a lasting impression on me. Ultimately, it's the way a company handles its mistakes that truly defines its dedication to customer satisfaction. In that regard, Dales Cycles went above and beyond.Dalescycles were amazing
I am absolutely thrilled with the exceptional service I received from Dalescycles. When my bike's Thule carrier malfunctioned, causing my handlebars to crash onto the M9, I was devastated, especially since I was en route to a 3-day cycling holiday near Stirling. In a state of panic, I reached out to Jim at Dalescycles. Despite having a full schedule, he promptly gathered the necessary parts and expertly repaired my bike, allowing me to continue my journey without any further setbacks. Jim's dedication and the unwavering customer service at Dalescycles truly saved the day for me and I cannot thank them enough. Without a doubt, I highly recommend Dalescycles to anyone in need of top-notch service and support. A heartfelt thank you to Jim and the entire team at Dalescycles for going above and beyond to make my cycling experience unforgettable. Ross & JacquiFrom Desperation to Delight: Dalescycles Saved Our Cycling Holiday!
Let me tell you about a moment of desperation that turned into pure delight, all thanks to Dalescycles. Picture this: I was all set for a 3-day cycling adventure near Stirling when disaster struck. My bike came loose from the Thule carrier, the handlebars crashing onto the busy M9. Panic ensued until we managed to contact Jim at Dalescycles. Despite his busy schedule, Jim went above and beyond. He swiftly gathered the necessary parts, performed the repair right on the spot on a Saturday evening, ensuring we could still make it to our much-anticipated holiday. Jim's dedication and exceptional customer service not only saved the day but also earned our utmost gratitude and respect. If you ever find yourself in need of a cycling miracle, look no further than Dalescycles. Their unwavering commitment to their customers is simply unmatched. Ross & Jacqui's cycling escapade was rescued, and we cannot recommend Dalescycles highly enough. Thank you, Jim, and the entire team at Dalescycles, for being our cycling heroes!What a professional company
I just have to share my experience with dalescycles.com - what a professional and caring company! From the moment I walked in, I felt like a valued customer. Unlike some other places, the staff took the time to truly understand my needs and patiently guided me to find the perfect bike. There was no pushy sales tactics, just genuine, helpful advice. Throughout the process, I received regular updates via text and email, keeping me informed about the progress of my bike's build. When I picked up my bike on the agreed date, it was clear that it had been assembled with exceptional care and precision. The entire experience was incredibly smooth, and it was evident that customer satisfaction was a top priority for the team at dalescycles.com. To top it all off, they even offered a free first service for my bike. I couldn't be happier with my purchase and the outstanding service I received. I wish I could give them 10 stars because they truly deserve it. Thank you, dalescycles.com, for going above and beyond to ensure that I left the shop with a huge smile on my face.An Unforgettable Experience with Dales Cycles
After stumbling upon Dales Cycles, I was immediately struck by their professionalism. Unlike a competitor where I felt ignored, the salesperson at Dales Cycles took the time to truly understand my needs and find the perfect bike. Their expertise and lack of pressure made the purchasing process a breeze. What truly set them apart was the exceptional customer service that continued even after the purchase. Regular text and email updates kept me informed about my bike's progress, and on the agreed-upon date, I was delighted to receive a meticulously crafted bike in pristine condition. The attention to detail and care put into building my bike was evident, leaving me with a deep sense of satisfaction and trust in Dales Cycles. To top it off, the complimentary first service exemplified their commitment to customer satisfaction. If I could, I would give Dales Cycles 10 stars for their outstanding service and genuine care. Thank you for an unforgettable experience!I ordered gift vouchers and the process…
As a devoted parent, I am always seeking ways to surprise my son with thoughtful gifts that resonate with his interests. When I stumbled upon dalescycles.com, I discovered the perfect solution: gift vouchers that would allow my son the freedom to choose his own cycling gear. The ordering process was a breeze and I appreciated the ability to select different denominations. This flexibility was crucial as it ensured that my son had the freedom to select items that truly resonated with him. The vouchers themselves were exquisitely designed and the quality was evident. What truly impressed me was the elegant envelope they arrived in - it exuded luxury and added a touch of sophistication to the entire experience. Furthermore, the swift delivery demonstrated their commitment to exceptional service. This attention to detail speaks volumes about their dedication to customer satisfaction. Thank you, dalescycles.com, for providing not just a product, but an impeccable experience that will be cherished by my son for years to come.Unwrapping Joy: A Heartfelt Gift Voucher Experience
Dalescycles.com truly made my day brighter with their seamless gift voucher ordering process. As a relieved customer, I appreciated the easy navigation on their website, allowing me to select from a range of denominations. This variety ensured that my son could revel in the freedom of choosing when and how to splurge his vouchers. The aesthetically pleasing design and stellar quality of the vouchers themselves won me over. The cherry on top was receiving them in a lavish envelope that exuded luxury – a thoughtful detail that did not go unnoticed. To top it off, the quick delivery surpassed my expectations, leaving me thoroughly impressed. Dalescycles.com, thank you for enhancing my shopping experience and making it truly exceptional. Here's to creating more unforgettable moments with your remarkable service.Unmatched Service and Seamless Experience
Dalescycles.com has exceeded my expectations in every aspect. My decision to purchase a bike through the Green Commute Initiative led me to Dales, and I couldn't be happier with the outcome. The entire process, from ordering to delivery, was remarkably seamless. The bike arrived almost fully assembled, with the lights and bell already installed, making the setup incredibly easy for me. The exceptional communication from Dales, combined with their prompt, friendly, and helpful service, truly sets them apart. I now understand why their reviews are outstanding - they have certainly earned every bit of praise. I wholeheartedly recommend Dalescycles.com to anyone seeking an exceptional experience.Transformed My Commute Experience
From the moment I stumbled across dalescycles.com, my entire perception of online bike shopping changed. Placing an order through the Green Commute Initiative could have been daunting, but Dales made the process seamless and effortless. When my long-awaited bike finally arrived, I was pleasantly surprised to find it almost fully assembled, with just the front wheel and handlebars requiring a bit of attention. The thoughtful addition of lights and a bell showcased their attention to detail. What truly set Dales apart was their unparalleled communication. Throughout the entire journey, they remained in constant contact, ensuring I was well-informed and supported every step of the way. The fast and friendly service they provided not only met but exceeded my expectations. It's no wonder their stellar reputation precedes them – their outstanding reviews are a testament to their commitment to excellence. Dales Cycles doesn't just deliver bikes; they deliver an experience that transforms your daily commute. I wholeheartedly recommend them to anyone seeking top-notch service and quality products. Trust the reviews – Dales Cycles delivers on their promises and then some.I ordered the cycle Monday night and it…
I cannot say enough good things about my experience with Dales Cycles. I placed my order for a new bike on Monday evening, and to my surprise, it arrived at my door on Friday afternoon. The packaging was secure and the bike was almost fully assembled, making the setup process a breeze. I only had to attach the front wheel, pedals, and straighten the handlebar. Throughout the entire process, Dales Cycles kept me well-informed about the delivery progress, which I truly appreciated. This kind of exceptional service is what sets Dales Cycles apart. I was impressed not only by the quick delivery but also by the seamless communication and attention to detail. It's clear that they prioritize their customers' satisfaction every step of the way. I highly recommend Dales Cycles to anyone in the market for a new bike. They have certainly earned my trust and loyalty with their top-notch products and outstanding customer service. A definite 10 out of 10 experience.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
DalesCycles.com is a leading online retailer for cycling enthusiasts, offering a wide range of bicycles, accessories, and cycling gear. With a reputation for excellent customer service and a comprehensive selection of high-quality products, Dales Cycles has become a go-to destination for cyclists of all levels.
Pros and Cons
- Pros:
- Extensive product range for all types of cyclists - road, mountain, hybrid, and more.
- Competitive pricing and regular promotions on popular cycling brands.
- Superior customer service with knowledgeable staff who are passionate about cycling.
- High-quality products from renowned brands, ensuring durability and performance.
- User-friendly website with easy navigation and comprehensive product information.
- Cons:
- Shipping costs may apply for some orders, reducing overall affordability.
- Limited physical store locations, limiting accessibility for local customers.
User Experience
Dales Cycles provides a seamless user experience through its well-designed website. Users can easily search for products, filter options, and compare different models. Each product page contains detailed descriptions, specifications, and customer reviews, enabling users to make informed decisions before making a purchase. The website also offers useful buying guides and informative articles to assist customers in choosing the right products.
Pricing and Value for Money
Dales Cycles offers competitive pricing across their extensive range of products. Regular promotions and discounts on popular cycling brands make it an attractive option for budget-conscious shoppers. Customers can rest assured that they are getting value for their money with high-quality products that are built to last.
Customer Service
Customer service is a top priority for Dales Cycles. Their knowledgeable and friendly staff provide expert advice on choosing the right bike or accessory, as well as assisting with any queries or concerns. The company is available via phone, email, and a live chat feature on their website, ensuring prompt and helpful responses to customer inquiries.
Product Quality and Selection
Dales Cycles prides itself on offering only high-quality products from renowned brands. Whether you're looking for a top-of-the-line road bike or seeking accessories to enhance your cycling experience, you'll find a wide selection of trusted and reliable options on their website. Each product undergoes thorough quality checks to ensure optimal performance and customer satisfaction.
Website Usability
The Dales Cycles website is designed with user-friendliness in mind. The intuitive interface and clear navigation allow customers to easily browse through different categories, find specific products, and add items to their cart with minimal effort. The website's responsive design ensures an optimal browsing experience across various devices, enhancing convenience for users on the go.
Returns and Exchanges
Dales Cycles has a fair and transparent returns and exchanges policy. If customers receive a faulty or incorrect item, they can return it within a specified period for a full refund or exchange. The company ensures a hassle-free process, refunding the return shipping costs when applicable.
Promotions and Discounts
Dales Cycles frequently runs promotions and discounts on their website, allowing customers to take advantage of great deals. These discounts may apply to specific products or product categories and are regularly updated, ensuring customers have numerous opportunities to save money on their purchases.
Reputation
With a strong presence in the cycling industry, Dales Cycles has earned a solid reputation for providing exceptional customer service and offering reliable products. The company has been serving cyclists for over 30 years, building trust and loyalty among its customers. The positive reviews and testimonials from satisfied customers further establish Dales Cycles as a reputable and trustworthy retailer.
Payment Options
Dales Cycles offers a variety of payment options to cater to customer preferences. Customers can pay securely using major credit cards, including Visa, MasterCard, and American Express. Additionally, the website accepts payments through PayPal, providing an added layer of convenience and security.
Loyalty Programs
Dales Cycles rewards loyal customers through their loyalty program. By signing up, customers can earn points with each purchase, which can be redeemed for discounts on future orders. This program encourages repeat business and ensures customers feel appreciated for their ongoing support.
Customer Reviews
Customer reviews play a crucial role in guiding purchasing decisions, and Dales Cycles acknowledges this importance. The website features genuine customer reviews for each product, allowing shoppers to gain insights from fellow cyclists. These reviews contribute to the overall transparency and trustworthiness of Dales Cycles as a retailer.
Community Involvement
Dales Cycles actively participates in the cycling community, sponsoring local cycling events and teams. They support various charity rides and initiatives, further emphasizing their commitment to the cycling community. This involvement showcases their dedication to promoting and encouraging cycling at all levels.
Shipping and Costs
Shipping is available for both domestic and international customers, ensuring accessibility regardless of location. While shipping costs may vary depending on the destination and order size, Dales Cycles strives to offer competitive rates. Customers can view estimated shipping costs during the checkout process, allowing them to make an informed decision before finalizing their purchase.