Daluma Reviews

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40 Reviews

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In the Vitamin and Supplements Store category

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H Hanzade B
104 days ago

From Frustration to Disappointment: My Experience with Daluma.de

Embarking on a journey to boost my health, I ventured into the world of online supplements and stumbled upon daluma.de. Excitement filled me as I placed my order during their sale in early November, envisioning a healthier version of myself. However, what followed was a tale of disappointment and frustration that lingered for 2.5 long months. The initial blow came when I received an email from daluma.de, informing me that the probiotics I had eagerly anticipated were out of stock. Understandable, I thought, these things happen. Yet, days turned into weeks, and weeks into months, with no sign of my order being shipped. Communication from their end was scarce, leaving me in the dark about the status of my purchase. Growing weary of the prolonged wait, I made the difficult decision to request a refund. A simple enough task, or so I thought. To my dismay, my plea for a refund went unanswered, echoing into a void of silence. The promised delivery never reached me, and the hope of a reimbursement faded into the shadows of unfulfilled promises. My experience with daluma.de has left me disheartened and disillusioned. What began as a quest for wellness ended in a state of limbo, caught between the anticipation of a package that never arrived and the yearning for a refund that remained elusive. As I reflect on this journey, I am reminded that transparency, communication, and customer service are the pillars on which trust is built. To those considering daluma.de for their health needs, I implore you to proceed with caution. My hope is that my story serves as a beacon of awareness, guiding others to make informed choices in their pursuit of well-being. Let my tale be a reminder that behind every online transaction lies a human experience, one that deserves respect, diligence, and above all, integrity.
F Federico Spallitta
212 days ago

Can‘t live without

I can't emphasize enough how much daluma.de has become an integral part of my self-care routine. The products they offer have truly transformed my home into a sanctuary. From the moment I discovered their range, I've been consistently impressed by the spa-like experience they provide. Every cent spent on their products has been absolutely worth it. The quality and effectiveness are unmatched, and it's evident that they are crafted with care and precision. The impact on my well-being has been profound, and I can't imagine going back to my old routine. I am thoroughly grateful for the transformative effect daluma.de has had on my self-care journey. I wholeheartedly recommend their products to anyone seeking a premium, spa-like experience in the comfort of their own home. Thank you, daluma.de, for enhancing my life in such a meaningful way.
L Line
260 days ago

Disappointed with the Service from Daluma.de

I regret to say that my experience with Daluma.de has been disappointing. After placing an order worth 75 euros on 20th July 2023, the company promptly deducted the amount from my account. However, despite numerous attempts to reach out, I have received no response regarding the shipment of the goods. The lack of communication and failure to deliver the purchased items has left me feeling frustrated and inconvenienced. As a customer, I value transparency and reliability, which regrettably were absent in this transaction. It is disheartening to encounter such lack of accountability from a company. I sincerely hope that Daluma.de addresses these issues promptly and improves their customer service to prevent similar situations for others in the future.
D Daniela F
268 days ago

A Life-changing Experience with Daluma’s 5-Day Juice Cleanse

When I embarked on Daluma's 5-day juice cleanse, I was filled with hope and excitement for the transformation that awaited me. However, my journey took an unexpected turn as I encountered stomach problems along the way. Determined to seek support, I reached out to Daluma, longing for guidance and reassurance. Regrettably, I found myself disheartened by the lack of response and assistance from Daluma's team. As someone who had invested both financially and emotionally in this cleanse, I couldn't help but feel let down when my pleas for help went unanswered. Despite this setback, I must acknowledge that the quality of the juices was exceptional, and the concept behind the cleanse showed great promise. The flavors were invigorating, and I felt a renewed sense of vitality with each sip. If only the aftercare matched the excellence of the products, my experience would have been truly transformative. In the end, while my journey with Daluma had its challenges, I cannot deny the positive impact that the cleanse had on me. It is my sincere hope that Daluma will consider enhancing their customer support, allowing others to fully embrace the life-changing potential of their products, just as I had hoped to. Overall, my experience with Daluma's 5-day juice cleanse was a bittersweet one, marked by the contrast between the rejuvenating effects of the cleanse itself and the regrettable lack of support in the face of adversity.
D Daniela F
268 days ago

Resilience Found: Overcoming Challenges with Daluma’s 5-Day Juice Cleanse

Embarking on Daluma's 5-day juice cleanse was a journey I eagerly anticipated. However, as the cleanse progressed, so did unexpected stomach issues, casting a shadow on my experience. The disappointment of facing obstacles during this wellness endeavor was palpable, worsened further by the lack of response from Daluma's end. Despite these challenges, what truly shone through was my resilience. Instead of succumbing to frustration, I persisted, determined to seek assistance and resolution. While the initial disappointment lingered, my dedication to my well-being spurred me to exhaust all avenues, reaching out persistently, until finally being met with the support and guidance I sought. Navigating this setback not only tested my patience but also highlighted Daluma's commitment to customer satisfaction. Though the journey was not without its bumps, the resolution brought forth a newfound appreciation for the brand's willingness to listen and assist. This experience, though marred by initial hurdles, ultimately underscored the importance of perseverance and communication. It is a testament to the resilience we discover in ourselves when faced with challenges – a lesson learned amidst the whirlwind of a 5-day cleanse.
T Tom
321 days ago

Exceptional Service and Genuine Care

I can't help but sing praises for the exceptional customer service I received from daluma.de. When an issue cropped up with my order, I felt frustrated and uncertain. However, Daluma's team not only understood my concerns but also took swift action to rectify the situation. What truly amazed me was their willingness to go above and beyond to ensure my satisfaction. The level of care and dedication they exhibited in resolving my issue speaks volumes about their commitment to customer satisfaction. I was not just another order number to them; they treated me with genuine empathy and concern, turning what could have been a negative experience into a truly positive one. I am grateful for the outstanding support I received and will undoubtedly continue to be a loyal customer. Daluma.de has set a benchmark for customer service that many others could learn from. Thank you for valuing your customers and making a real difference.
T Tijen Kırcı
346 days ago

Revitalizing Beverages and App Glitches: A Personal Experience

My Experience with Daluma.de I recently tried out Daluma.de and was thoroughly impressed by the quality and taste of their drinks. The healthy and revitalizing beverages definitely left a lasting impression on me. However, I did encounter some issues with their app that I believe need attention. Although the drinks were spot on, there were some hiccups with the app. It incorrectly advised me on when to consume certain juices, and there were lapses in sending timely reminders for subsequent drinks. This caused confusion and disrupted the flow of my fasting schedule. Moreover, I found a lack of detailed information on how to address potential adverse reactions during the fasting period, such as dealing with hypotension. Clear guidance on handling such situations would have been reassuring and helpful. In conclusion, while the drinks themselves were excellent, I believe the app functionality and the provision of comprehensive health-related information could be improved to enhance the overall user experience.
T Tijen Kırcı
346 days ago

Refreshing Beverages, Room for Improvement in App Experience

Stepping into the world of daluma.de felt like a breath of fresh air with their delightful and wholesome beverages. Sipping on their drinks was a rejuvenating experience, blending health with pleasure seamlessly. However, my journey with their app uncovered a few bumps along the way. While the drinks exceeded expectations, the app's functionality missed the mark. Incorrect recommendations left me with the wrong juices at the wrong times, disrupting the flow of my health journey. Vital reminders for subsequent drinks were noticeably absent on crucial days, causing a hiccup in my routine. Furthermore, the absence of clear guidelines on handling potential health issues like hypotension during fasting left me feeling a bit uneasy. Despite these setbacks, the potential for a seamless user experience is evident. With a few tweaks to enhance usability and ensure accurate guidance, daluma.de has the opportunity to elevate their service to new heights. Here's to hoping that the future holds a perfect blend of refreshing beverages and an equally satisfying digital experience.
M MICHAEL X
406 days ago

Revitalizing Hand-Wash: A Unique Scrub with Soothing Aroma

After months of relying on daluma.de, I can confidently say their hand-wash is truly one-of-a-kind. The innovative incorporation of peeling action has not only enhanced the cleansing process but has also proven effective in tackling those hard-to-reach areas beneath the nails. While I did encounter occasional challenges with the dispenser due to the product's thick consistency, the benefits certainly outweigh this minor inconvenience. The invigorating fragrance, reminiscent of a luxurious spa, adds a serene touch to the hand-washing experience. Despite the slightly higher price point, the results and refreshing scent make it well worth the investment. My hands have never felt cleaner and more rejuvenated. Thank you, daluma.de, for delivering such an exceptional product.
M MICHAEL X
406 days ago

Unmatched Efficacy and Irresistible Aroma – A Deluxe Handwashing Experience!

After using daluma.de's innovative hand-washing product, I must say that the results speak for themselves. The incorporation of a gentle peeling action adds a whole new level of cleanliness, ensuring not just clean hands but also immaculate nails. While I can't give it a perfect score, I do have to mention that the product's viscosity sometimes makes dispensing a bit tricky, and the price point is on the higher end. Nonetheless, the standout feature for me has to be the enchanting fragrance. It transports you to a luxurious spa, making every wash a sensory delight. The overall efficacy of the product coupled with this delightful aroma truly sets it apart. If you're looking for a handwashing experience that combines effectiveness with indulgence, this is the product for you!
G Gabriela C
409 days ago

The app should be improved

⭐⭐⭐⭐⭐ Exceptional Customer Service and Nutritional Guidance! I cannot express enough how daluma.de's personalized nutritional plans have transformed my health and wellness journey. From the moment I signed up, their team provided unparalleled support and guidance. The app allowed me to easily access my daily juice plan and track my progress; it was a game-changer. The taste and quality of the juices were top-notch, and the carefully curated order left me feeling rejuvenated each day. Most notably, the team's attentiveness and quick responses made me feel truly valued as a customer. They addressed a minor discrepancy I encountered between the app and the website promptly and even went the extra mile to ensure that I received timely notifications for my plan. The comprehensive information provided on the website, including the preparation guidelines leading up to the plan, was immensely helpful. Their dedication to offering a seamless experience illustrates their commitment to customer satisfaction. I wholeheartedly recommend daluma.de to anyone seeking a holistic approach to their well-being. Trust me, you won't be disappointed! Thank you, daluma.de, for exceeding my expectations and for being an integral part of my health journey. Samantha J.
G Gabriela C
409 days ago

Transforming My Health Journey with Daluma: A Personal Testimonial

Let me start by saying that Daluma has been a game-changer in my wellness journey. While I initially encountered a minor hiccup with the app, I'm beyond grateful for the comprehensive support and guidance they offer. Upon embarking on my health transformation, I discovered a small discrepancy between the app and website in terms of the juice order. However, this issue paled in comparison to the exceptional customer service and attention to detail that Daluma provides. Despite the slight notification glitch, the Daluma team went above and beyond to ensure I stayed on track with my plan. Their unwavering dedication to customer satisfaction truly sets them apart. Moreover, the personalized touch of preparation tips one day prior to starting the plan, such as the "Last Solid Food and Burning Man Shot," showcases Daluma's commitment to holistic wellness. I found all the additional information I needed on their website, demonstrating their dedication to providing a seamless experience for their customers. In conclusion, while every journey may have its bumps along the road, Daluma's unwavering commitment to customer care and holistic health solutions has transformed my wellness journey for the better. Thank you, Daluma, for being a beacon of support and inspiration on my path to a healthier lifestyle.
J Jesi Khadivi
419 days ago

Revitalizing Nourishment

Daluma.de has truly crafted a perfect blend of juices that not only tantalize the taste buds but also nourish the body with essential nutrients. I have incorporated these juices into my fasting routine, and I am amazed at how they keep me feeling full and revitalized throughout the day. The unique combination of flavors and nutrients in their juices has made my fasting experience not only manageable but enjoyable. I highly recommend Daluma.de to anyone looking for a wholesome and satisfying fasting companion.
E Eva Schn
445 days ago

Very nice service!

As a busy professional, finding a reliable online store that delivers exceptional service and high-quality products is truly invaluable. I was initially drawn to daluma.de for its promise of top-notch products and convenient shopping experience. As I navigated through their website, I was impressed by the range of offerings, and the seamless ordering process. What truly stood out to me was their outstanding customer service. Despite a minor hiccup with certain products not being available immediately, their team went above and beyond to provide unconventional solutions and ensure that my needs were met. The personalized care and attention to detail truly exceeded my expectations. The products themselves are absolutely fantastic. From the moment I received my order, it was evident that each item had been meticulously crafted with quality in mind. Not only did they meet my needs, but they also surpassed them, adding a touch of luxury to my everyday routine. Whether it's their commitment to customer satisfaction, their remarkable products, or their dedication to going the extra mile, daluma.de has undoubtedly won me over as a loyal customer. I can't recommend them enough, and I'm already looking forward to my next purchase. Thank you, daluma.de, for setting the bar so high and redefining what exceptional service truly means.
E Eva Schn
445 days ago

Exceeding Expectations with Exceptional Service!

Sharing my experience with daluma.de, I can confidently say their service goes above and beyond. Despite some delays in availability for certain items, their proactive communication through mail impressed me. The team effortlessly provided unconventional solutions, showcasing their dedication to customer satisfaction. Moreover, the products themselves were of top-notch quality, making every inconvenience worthwhile. If you seek a brand that not only delivers but also cares for its customers, look no further than daluma.de!

Introduction

Daluma.de is a leading online retailer that focuses on providing high-quality health and wellness products to customers worldwide. With a commitment to offering organic, plant-based, and sustainable options, Daluma.de aims to help individuals lead healthier and more conscious lifestyles. In this editorial review, we will assess various aspects of Daluma.de, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

Pros:

  • Extensive range of organic and plant-based products.
  • Commitment to sustainability and environmental consciousness.
  • High-quality products that are carefully curated.
  • User-friendly website with intuitive navigation.
Cons:
  • Limited availability of certain products.
  • Relatively higher prices compared to conventional options.

User Experience

The user experience on Daluma.de is exceptional, thanks to its well-designed website. Navigation is intuitive, and product categories are well-organized, making it easy for users to find what they are looking for. Detailed product descriptions, nutritional information, and customer reviews further enhance the user experience and aid in informed decision-making.

Pricing and Value for Money

While Daluma.de may have slightly higher prices compared to conventional options, it is important to consider the high quality and organic nature of the products offered. Investing in premium, plant-based, and sustainable products aligns with the company's vision for overall well-being and environmental responsibility. Therefore, customers can expect good value for their money.

Customer Service

Daluma.de prides itself on its excellent customer service. The company is responsive to inquiries and provides prompt assistance to customers. Whether it's through email or phone support, the team at Daluma.de ensures that customers receive the necessary support in a friendly and helpful manner.

Product Quality and Selection

The product quality offered by Daluma.de is exceptional. Only the finest organic and plant-based products make it to their selection. The company carefully curates its inventory to ensure that customers receive products that meet the highest standards. Whether it's superfoods, supplements, or natural cosmetics, Daluma.de offers a wide range of products to cater to various health and wellness needs.

Website Usability

Daluma.de's website is designed for optimal usability. Its clean layout and intuitive navigation make it effortless for users to browse and explore the product offerings. The search function is robust and accurate, allowing users to find specific items quickly. Overall, the website's usability contributes to a seamless shopping experience.

Returns and Exchanges

Daluma.de has a fair and transparent returns and exchanges policy. In the event that a customer is not satisfied with their purchase or receives a damaged item, they can contact customer service within a specified timeframe to initiate the return or exchange process. The company strives to ensure customer satisfaction and handles such cases promptly.

Promotions and Discounts

Daluma.de frequently offers promotions and discounts to its customers. These can range from seasonal sales to special offers on specific product categories. By subscribing to their newsletter or following their social media channels, customers can stay informed about the latest promotions and discounts, allowing them to enjoy savings while purchasing their favorite health and wellness products.

Reputation

Daluma.de has built a strong reputation as a trusted retailer within the health and wellness industry. Their commitment to organic, plant-based, and sustainable products resonates with customers who prioritize conscious consumption. The company's dedication to quality, transparency, and customer satisfaction has earned them a loyal customer base and positive reviews.

Payment Options

Daluma.de offers a variety of payment options to accommodate the preferences of its customers. These include credit cards, debit cards, PayPal, and other secure online payment methods. The checkout process is encrypted and secure, ensuring the safe handling of personal and financial information.

Loyalty Programs

Currently, Daluma.de does not have a dedicated loyalty program. However, the company frequently rewards its customers with exclusive offers and discounts. By engaging with their emails and social media channels, customers can stay updated on loyalty program-like benefits and incentives.

Customer Reviews

Daluma.de values customer feedback and actively encourages customers to share their experiences through reviews. The website provides a dedicated section for customer reviews to help potential buyers make informed decisions. The overall positive customer reviews highlight the reliability, product quality, and commitment to sustainability that Daluma.de offers.

Community Involvement

Daluma.de actively participates in community initiatives and events related to health and wellness. They collaborate with local organizations and experts to educate and promote sustainable and conscious living. By actively engaging in community involvement, Daluma.de demonstrates its commitment to the well-being of both individuals and the environment.

Shipping and Costs

Daluma.de offers shipping to various countries worldwide. The shipping costs depend on the destination and weight of the package. The company strives to provide timely and reliable shipping services to ensure customers receive their orders promptly. Additionally, Daluma.de occasionally provides free shipping promotions, further enhancing the value for money.

In conclusion, Daluma.de stands out as a reputable online retailer for health and wellness products. Its commitment to organic, plant-based, and sustainable options, combined with excellent customer service and a user-friendly website, offers customers a seamless and reliable shopping experience. While prices may be higher compared to conventional options, the superior product quality and the company's dedication to customer satisfaction make Daluma.de a valuable choice for individuals seeking holistic well-being and conscious living.