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5% users rated Poor
0% users rated Average
20% users rated Very Good
50% users rated Excellent
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Viki G Luksander
Truly Disappointing Experience with Dancenter.dk
My recent experience with Dancenter.dk left me utterly disappointed. Despite my excitement to embark on a trip, my anticipation was promptly shattered when Dancenter canceled my booking mere weeks before my departure date. This abrupt change not only left me scrambling for alternative accommodations but also resulted in considerable financial losses due to non-refundable flight expenses. To exacerbate matters, my attempts to seek clarification and assistance from Dancenter.dk were fruitless. Emails went unanswered, and the responses I received over the phone were dismissive, merely instructing me to submit yet another email. The lack of accountability and transparency in their communication further exacerbated the frustration and inconvenience I faced. The handling of my situation has undeniably left a lasting negative impression, tarnishing what was meant to be an eagerly anticipated getaway. I sincerely hope that Dancenter.dk can reflect on these shortcomings and strive to improve their customer service and communication in the future. ID: 2024-178548 L
Lene Ibsen
Exemplary Service at DanCenter Blåvand Office
As a frequent traveler, I can confidently say that my experience with the staff at DanCenter's Blåvand office was nothing short of exceptional. Their friendly and accommodating demeanor made my vacation planning a breeze. From offering valuable insights about local attractions to ensuring that every detail of my accommodation was perfect, the team went above and beyond. DanCenter's dedication to customer satisfaction truly sets them apart. I highly recommend their services to anyone seeking a seamless and enjoyable travel experience. P
Peder Jeppesen
nem at booke
My review for dancenter.dk nem at booke T
Torben J�rgensen
Super nem booking
My review for dancenter.dk Super nem booking S
Svend Olsen
Booking
My review for dancenter.dk God service ved online booking Hilsen Svend Olsen A
Aleks
A Heartfelt Journey: From Despair to Delight
Embarking on a holiday journey with my loved ones, my expectations were shattered when reality met disappointment. The home we arrived at, booked through dancenter.dk, was nothing short of a nightmare - unkempt, dirty, and far from the cozy retreat we had envisioned for our Christmas celebration. The customer service experience only added to our dismay, with cold and unhelpful responses exacerbating our distress. The offered accommodation fell short of the vibrant descriptions we had eagerly anticipated. In that moment of frustration, I vowed to never subject my family to such a disheartening experience again. But amidst the darkness, a glimmer of hope emerged. As I navigated through reviews to voice my grievances, a beacon of light appeared - a chance to share my story and caution others. Though the holiday memories may remain tainted, the opportunity to shed light on my experience and potentially guide others towards more fulfilling adventures brought a sense of purpose to the ordeal. Through this portal of feedback, I found solace in being heard and a renewed determination to seek out joyful travel experiences that truly live up to expectations. In this rollercoaster of emotions, from despair to hope, from disappointment to empowerment, my journey with dancenter.dk has left an indelible mark. While the shadows of that holiday still linger, they now serve as a reminder to seek transparency, authenticity, and genuine care in every travel endeavor. C
Christina
Effortless Booking Experience with Instant Chat Support
My heartfelt gratitude goes out to dancenter.dk for providing an exceptional booking experience. I decided to use the chat feature to reserve a house, and to my delight, the process was incredibly smooth and efficient. I was overjoyed with how seamlessly everything unfolded. From the moment I initiated the chat, there was no waiting time, and within a mere 10 minutes, my booking was complete. The convenience and swiftness of using the chat support truly exceeded my expectations. I felt valued as a customer and appreciated the prompt assistance provided by the team. This level of service has left a lasting impression on me. Thank you, dancenter.dk, for making my booking experience not just easy, but enjoyable. I look forward to my stay with absolute anticipation, knowing that I am in capable hands. Your dedication to customer satisfaction shines through in every interaction, making you stand out in the hospitality industry. M
Mohammed Awad
Unforgettable Memories Found at dancenter.dk
In my quest for a peaceful summer getaway, I stumbled upon dancenter.dk and decided to book a charming summer house. Excitement filled my heart as I eagerly awaited the serene escape that awaited me. However, my experience took an unexpected turn when the refund process became a cumbersome ordeal. Despite the free cancellation policy, the reimbursement of my funds seemed to be lost in a labyrinth of miscommunication. Countless emails and inquiries later, frustration started to creep in as the promised refund remained elusive. Feeling unsettled, I reached out to both my bank and the sending bank, only to be met with more dead ends and confusion. The lack of transparency and accountability left me disheartened and questioning the integrity of the entire process. After persistent efforts on my part, a glimmer of hope emerged in the form of an email from the company. A new money order was issued, but the absence of an apology or acknowledgment of their error cast a shadow over the entire experience. The lack of accountability and honesty felt like a breach of trust, leading me to doubt the authenticity of their intentions. Despite the challenges faced, the memories created during my stay at the summer house remain etched in my heart. The picturesque surroundings and moments of tranquility served as a healing balm, overshadowing the initial hurdles faced during the booking process. While the journey may have been rocky, the destination was filled with unforgettable moments and cherished memories. My experience with dancenter.dk may have been marred by obstacles, but the beauty of the summer house and the solace it provided will always hold a special place in my heart. M
Mette
Do not rent with DanCenter through AirBnb (or at all)
My review for dancenter.dk I rented a fine place for two nights with DanCenter through AirBnb. After having paid through AirBnb DanCenter let me know that there were additional service charges. Okay - I had to pay for expenses, water and electricity, but also for cleaning. (This is a story in itself, with equally bad service)After a while I received an invoice for "provisio", an amount that should have been paid by AirBnB to DanCenter, but DanCenter charged me for it. I used an enormous amount of time trying to get in contact with DanCenter to get this settled, after I had a brief unsuccesful conversation with the local DanCenter representative. Getting through an the phone is impossible, none of my many emails were answered. P
Peter
The saga continues
My review for dancenter.dk The saga continues. This company continues to send final statements for a bill already paid. It is impossible to contact them by telephone and their emails are a standard response and never contain information about how they are dealing with a complaint! Customer care is an oxymoron. Does Pallavi Srivastava exist? For the record Booking ref 2023 224124. House 44510 E
Erik
Delightful experience
My review for dancenter.dk Delightful experience! The owners were incredibly friendly, and their warm hospitality made us feel at home. The house was impeccably clean and beautifully designed, allowing us to enjoy cozy hygge moments and explore the stunning Danish countryside and various attractions. G
Grethe Andersen
Admiral strand lever god service.
My review for dancenter.dk Admiral strand lever god service. L
Lars Thomsen
Meget god og nem booking via…
My review for dancenter.dk Meget god og nem booking via hjemmesiden 👍👍👍 X
Xuemei Huang
Very Nice place to stay and relax…
My review for dancenter.dk Very Nice place to stay and relax there. But Sauna took so long time to warm up. We gave up. Otherwise it’s a perfect place and friendly to kids. W
Wilfried van Oosterhout
Suddenly there were strangers in our apartment!
My review for dancenter.dk Actually, everything was absolutely great! Nice apartment, clean, comfortable. We were a bit early, but that was no problem for Dancenter. We were happy with that, because we were tired from the very long drive in our car. But suddenly there were strangers in the apartment that we rented!!! On the third day we were just home from a long day of hiking and climbing in the beautiful coastal area of Borre. After showering and putting on our pajamas we were relaxing as we suddenly heard the key in the door. The door opened and in came a strange man. I was up immediately to confront him. But after him his girlfriend walked in. When they saw me they were as flabbergasted as I was. Apparently they were given the same key to our apartment! They were very embarrassed and apologetic, but it wasn't their fault of course. Actually, this was much more inconvenient for them then for us. Because the reception would already be closed at that late hour, so I wonder if they managed to resolve the problem at that time. Did this happen more often when we were away? Did other strangers enter our apartment? Did they go through our belongings? Luckily we are not missing any items. At least, we think we don't. But it doesn't feel right or safe at all. I had already sent my complaint to Dancenter. No reaction. I had also sent it to Booking.com, also without reaction. So now it is time for this review.
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