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Dare2b.com is an online store that focuses primarily on providing high-quality outdoor clothing and gear for a wide variety of activities such as skiing, cycling, hiking, and running. With over 20 years of experience in the industry, Dare2b has established itself as a reputable and reliable source for outdoor enthusiasts looking for top-notch apparel and equipment.
Pros and Cons:
Pros:
- Wide range of products catering to various outdoor activities
- Affordable pricing options
- Free shipping on orders over £50
- Easy-to-navigate website
Cons:
- Limited product customization options
- Fewer selections for certain outdoor activities
- Limited information on product materials and sustainability efforts
User Experience:
Dare2b.com provides a seamless user experience with its user-friendly interface and detailed product pages. The website is easy to navigate, and the products are categorized into different sections, making it easy to find what you're looking for. Additionally, the product pages are detailed, providing clear images of the products, detailed descriptions, and customer reviews.
Pricing and Value for Money:
Dare2b offers affordable pricing options for its products, making it an excellent choice for those looking for high-quality outdoor gear on a budget. The value for money is also great, with the products being of excellent quality, making them durable and reliable for various outdoor activities.
Alternatives:
Alternative online stores selling outdoor apparel and gear include REI, Backcountry, and Moosejaw.
Customer Service:
Dare2b provides great customer service, with a responsive customer helpline and a helpful FAQ section that answers most of the queries related to products and shipping.
Product Quality and Selection:
Dare2b products are of high quality, made from premium materials that provide durability, comfort, and protection from harsh weather conditions. The selection of products, however, could be better, with some outdoor activities having limited options.
Website Usability:
Dare2b.com is a well-designed and easy-to-use website, with clear navigation and product images, making it easy for customers to find and choose the products they need.
Returns and Exchanges:
Dare2b accepts returns and exchanges within 30 days of purchase, with a clear and straightforward process for returns and exchanges.
Promotions and Discounts:
Dare2b offers promotions and discounts throughout the year, with seasonal sales and discounts for new customers.
Reputation:
Dare2b has built a strong reputation and is trusted by customers for providing high-quality outdoor gear at affordable prices. The company has also received positive reviews from various outdoor enthusiasts.
Payment Options:
Dare2b accepts various payment options, including credit cards and PayPal, making it easy for customers to make purchases.
Loyalty Programs:
Dare2b currently does not offer any loyalty programs, but customers can sign up for their newsletter to receive updates on promotions and discounts.
Customer Reviews:
Customer reviews on Dare2b.com are generally positive, with customers praising the quality of the products and the ease of use of the website.
Community Involvement:
Dare2b supports various community initiatives, including sponsoring outdoor events and promoting environmentally-friendly practices.
Shipping and Costs:
Dare2b provides free shipping on orders over £50 to the UK, with shipping costs varying for other countries. The shipping time is usually within 2-5 working days.
Review Title: Order stuck somewhere as delivery not…
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Review Description: Order stuck somewhere as delivery not attempted due to bad weather.. not sure where and that was 2 days ago with no update .. no means of contacting dare2b or Evri who are doing the delivery.. relying on it for a ski trip on Saturday... lack of ability to speak to someone is terrible customer service.. and their contact form says it will take up to 72 hours to get back to you.. we will have left to go skiing by then! Hoping someone reads this and investigates order 40940943
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Reviewer Name: Rob Mamuda
Review Submission Date: 2022-12-06
Review Title: I have now waited over 2 weeks for my…
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Review Description: I have now waited over 2 weeks for my delivery which was due in 3 days. Customer support has asked me to wait a further 48 hours whilst they investigate. That time has now elapsed and now no-one is responding to me emails.You are about to lose a customer just in case that is important to you.Order number 40807145.I have now seen some of the recent reviews below. Same issues.
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Reviewer Name: Richard
Review Submission Date: 2022-12-06
Review Title: Dare2b advused to use contact ne on…
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Review Description: Dare2b advused to use contact ne on their website. Unfortunately, their chat is never online and the email doesnt send. Have e-mailed customer services and just told they have received my e-mail and will investigate nothing further. Meanwhile, i have to get this item by Wednesday and Dare2b dont care. Wouldnt order from them again their customer service is awful
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Reviewer Name: Mrs Rachel Murphy
Review Submission Date: 2022-12-05
Review Title: don’t order from dare2b ….
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Review Description: don’t order from dare2b ….. still waiting for our stuff to turn up paid extra to get it deliver next day….. still hasn’t turned up….. and the only help you get is a bot to speak too…. Never again!!! Wanted the stuff for this week….. looks like that’s not going to happen.
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Reviewer Name: Samantha
Review Submission Date: 2022-12-01
Review Title: Ski jacket quality is poor
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Review Description: Disappointed with the quality of their ski jackets. Whilst very stylish and well fitting, the jacket I bought is no where near as warm as other brands I have. The silver coating has also worn away after only a few days of use. I bought the jacket to go to Lapland so it has been used mainly for walking about, I dread to think how it would fair skiing (and if you wiped out on a slope). For the price I expect better. Sport tops and leggings seem better quality, lovely styles and obviously not the same kind of investment as a ski jacket.
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Reviewer Name: Rob Elmes
Review Submission Date: 2022-11-30
Review Title: 2 week delay in receiving parcel from Evri
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Review Description: 2 week delay in receiving parcel from Evri. Tracking information not accurate and Evri lied about attempting a delivery. Parcel eventually received but all dare2b wanted to do was keep giving Evri more time to investigate. Concentrate on your customers that have parted with their money and might be repeat customers for you. Too much focus on making customers wait. First and last time I’ll be ordering.
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Reviewer Name: Sandra Williams
Review Submission Date: 2022-11-29
Review Title: Tried to order 3 items worth £129 7…
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Review Description: Tried to order 3 items worth £129 7 times over the last 4days all to no avail! Order cancelled for various reasons including :-Not accepting the discount codesNot processing order Clearing basket at check outNot allowing you to 'complete order'My credit card company even flagged up as a potential fraud for amount of attempts!!Such a pity when retail businesses are struggling to survive & their IT just isn't up to the job
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Reviewer Name: Lynne Aston
Review Submission Date: 2022-11-25
Review Title: Still not received my top after 2…
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Review Description: Still not received my top after 2 weeks , had I known they use Evri for delivery I wouldn't have purchased. Supposed to be delivered 5 days ago , then got a message Evri can't deliver as its too large needs special ist delivery ffs it's a gym top. Messages to d2b and Evri unanswered terrible customer service from both , you can't get in touch I would avoid any company that uses Evri for delivery
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Reviewer Name: Rita Marshall
Review Submission Date: 2022-11-22
Review Title: You have to pay to return items
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Review Description: Purchased boys jacket it was too small and had to pay to return will never purchase anything again will look for free returns example next you have to look at ways of saving money not worrying if it item doesn't fit
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Reviewer Name: HME
Review Submission Date: 2022-11-18
Review Title: Everything else is lovely except the…
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Review Description: Everything else is lovely except the sizing. I ordered M as I have an M bra already by Dare 2b. I ordered two more but they are sufficiently smaller to be difficult. As I am on a weight loss attempt just now I will keep them. And hope to grow (smaller) into them!