Users Voice for Davidshuttle

0% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
98% users rated Excellent
Pie Chart Review Representation for Davidshuttle
Davidshuttle Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 21 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 3.8 4.4 4.8 1.2 2.3
Oct 2022 2 4.2 4.6 4.3 1.3 3.6
Nov 2022 4.8 2.8 4.2 2.4 1.4 5
Dec 2022 5 5 5 5 5 1.8
Mar 2023 5 3.4 3.6 1.7 1.4 5
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Detailed Davidshuttle Review by

Introduction

Davidshuttle.com is a jewelry and gift online retailer based in the United Kingdom. The company offers a wide range of products from renowned international brands, including Fossil, Clogau, and Swarovski. The store features jewelry, watches, home decor, and gifts that cater to different occasions, such as birthdays, anniversaries, and weddings.

Pros and Cons

Pros:
  • Wide range of products from leading brands
  • Reasonable prices compared to other retailers
  • Free delivery on orders over £50 in the United Kingdom
  • Easy to navigate website with straightforward categories
Cons:
  • Limited selection of products compared to other online stores
  • No live chat support option
  • Some products have higher prices than competitors

User Experience

The website's interface is clean and easy to navigate, and its various categories are conveniently organized. Users can filter their search results by brand, type, price, and material, among other factors. The website also features high-resolution images for each product, alongside detailed descriptions and customer reviews, which help users make informed purchase decisions.

Pricing and Value for Money

Davidshuttle.com offers competitive pricing for its products. However, some products are slightly pricier compared to competitors. The store occasionally offers promotions and discounts, which provide customers with additional value for their money.

Alternatives

Other online retailers that offer similar products to Davidshuttle.com include John Lewis, H. Samuel, and Ernest Jones.

Customer Service

Davidshuttle.com offers customer service through email, telephone, and an online contact form. However, the lack of live chat support may hinder prompt resolutions to customer queries. The company's customer service representatives are knowledgeable and provide helpful answers to inquiries.

Product Quality and Selection

Davidshuttle.com offers products from leading international brands, which assures customers of the quality and authenticity of its products. The store has a diverse selection of jewelry, watches, home decor, and gifts, though the selection is more limited than its competitors.

Website Usability

The website is easy to navigate and features a simple, minimalist design. The website's search filters and product comparisons enable customers to quickly find the products they need.

Returns and Exchanges

Davidshuttle.com offers a straightforward returns and exchange policy. If customers are not satisfied with their purchases, they can return the product within 30 days for a full refund or exchange it for another product.

Promotions and Discounts

Davidshuttle.com offers promotions and discounts occasionally, which provide customers with additional value for their money. Customers can sign up for the newsletter to receive notifications about ongoing promotions and discounts.

Reputation

Davidshuttle.com has a reputation for providing quality products and exceptional customer service. The store has a high rating on customer review platforms such as Trustpilot, indicating satisfied customers.

Payment Options

Davidshuttle.com offers various payment methods, including major credit cards, PayPal, Google Pay, and Apple Pay.

Loyalty Programs

Davidshuttle.com does not have a dedicated loyalty program. However, the store occasionally offers promotions and discounts to its customers.

Customer Reviews

Customer reviews on Davidshuttle.com are generally positive, with many customers praising the quality of the products and the customer service.

Community Involvement

Davidshuttle.com is involved in various social initiatives, including donations to various charities, awareness campaigns, and community involvement programs.

Shipping and Costs

Davidshuttle.com offers free delivery on orders over £50 in the United Kingdom. The store also ships worldwide to various countries, with shipping fees varying depending on the location. The store also offers express shipping options at an additional cost. In conclusion, Davidshuttle.com offers quality products from renowned international brands at competitive prices. The store's easy-to-navigate website, detailed product descriptions, and customer reviews enable customers to make informed purchase decisions. Moreover, the store's prompt returns and exchange policy, involvement in social initiatives, and occasional promotions and discounts contribute to its excellent reputation. However, the limited product selection and lack of live chat support may affect the overall customer experience.

Davidshuttle Recent User Reviews

User Rating

5 stars

26

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Reviewer Name: Philip Mullins

Review Submission Date: 2022-09-07

Review Title: Mova globe. Massively over hyped
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Review Description: Bought a mova globe. Looks ok but don't believe the hype. In my living room at night with my light on there is zero movement and even in daylight, sometimes it moves and sometimes not. The whole working in ambient light is a massive over statement. I would recommend if they were a fraction of the price but for what they actually cost of say they're a rip off to be honest seeing as they're only made of perspex

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Reviewer Name: Emma

Review Submission Date: 2022-01-12

Review Title: Highly recommend
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Review Description: Highly recommend, responded to my email quickly.My order arrived the next day and really well packaged and at a discounted price compared to other places. Very happy customer!

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Reviewer Name: Tristan Marley

Review Submission Date: 2021-05-06

Review Title: Fast delivery, well packaged
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Review Description: Excellent service, have ordered from David shuttle in the past. All items purchased have been extremely well packaged with a safe and fast delivery. Would highly recommend them.

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Reviewer Name: Daisy

Review Submission Date: 2021-01-21

Review Title: Absolutely exceptional service
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Review Description: Absolutely exceptional service; ordered Swarovski Tom and Jerry, I was worried about the transportation of the item but went on their live chat and was assured item would be well packed, which it was. DPD was used to deliver the item and the characters arrived in perfect condition, complete with authenticity certificates (and 2 delicious chocolates, thank you!). Hard to believe but it took just 20 hours from placing the order to putting Tom and Jerry on my shelf! Why can’t all companies be like David Shuttle - life would be a lot easier!

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Reviewer Name: Peter Hood

Review Submission Date: 2021-01-19

Review Title: Freidel water glasses…
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Review Description: January 19th 2021Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes.Delighted to find these, as our original similar set of 6 was down to 3 (after daily use for several years).Excellent product & delighted with service. Many thanks.

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Reviewer Name: Shannon

Review Submission Date: 2020-11-28

Review Title: Very good company
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Review Description: Have to start by saying I never bother with leaving reviews but this company deserves one, my friend told me about there website, they are absolutely brilliant orders literally come the next day with DPD made 2 orders now from them for my mum and both has been great even had a little box of chocolates in them! Thank you for being so good will deffo order in future and recommend to friends!

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Reviewer Name: Jill

Review Submission Date: 2020-10-02

Review Title: First class service
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Review Description: Highly recommend David Shuttle, customer service is excellent. I emailed about an issue with an item I received; they called to speak to me in person (within half an hour of the email) to resolve and gave me options on what could be done to make sure I was happy with the resolution. I collect Emma Bridgewater and will definitely use David Shuttle in future.

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Reviewer Name: Stand-up Guy

Review Submission Date: 2020-05-07

Review Title: Superb Service
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Review Description: Received my 2nd order first, awaiting stock on a lamp on the first order.Really superb communication.The packing was excellent and I could not have done better myself.Many thanks, keep up the good work in these difficult times.PS just received an email stating my first order is being delivered on Monday. Thank you.

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Reviewer Name: Samantha Healey

Review Submission Date: 2019-12-19

Review Title: Swarovski purchases
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Review Description: Have recently ordered a couple of items for both my mother in law and myself. These items duly arrived carefully packaged. I have been thoroughly pleased with the service this company offers and would be more than happy to use this shop again. Their service, website and deliveries are second to none.

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Reviewer Name: Lyndy Lou

Review Submission Date: 2019-11-20

Review Title: Great company
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Review Description: I ordered a crystal ornament. It was due to be coming by dpd the next day, but unfortunately it didn’t arrive. I contacted the company, and they were so helpful. Instead of making me wait for days for them trying to find out where the parcel had gone, they promptly sent me out another, and it arrived the next day.Will not hesitate in using this company again