Dcshoes Reviews

Voted Excellent (5/5)

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42 Reviews

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69% users rated Terrible
10% users rated Poor
5% users rated Average
5% users rated Very Good
12% users rated Excellent
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E Erwin Reuter
105 days ago

Reigniting My Passion for Adventure with DC Shoes

I have been a loyal customer of DC shoes for years, and their products never fail to reignite my passion for adventure. When I was younger, I was deeply passionate about snowboarding, and DC shoes became an integral part of my snowboarding experience. The waterproof and windproof jackets from DC shoes are not only stylish but also perfect for riding in any weather conditions, keeping me comfortable and protected. But it's not just for snowboarding. Even in the summertime, I find myself drawn to DC shoes for their iconic sneakers. Back in the day, these sneakers were all the rage among skaters, and while I wasn't much into skating, my friends who were always sported DC shoes. The quality, style, and durability of DC shoes sneakers made them the perfect choice for anyone with an adventurous spirit. Thanks to DC shoes, I've always been able to express my love for adventure through their products, whether on the slopes or the streets. I am grateful for the confidence, comfort, and style that DC shoes has provided me over the years, and I look forward to many more adventures with their exceptional products.
E Erwin Reuter
105 days ago

When DC Shoes Were My Winter Wonderland

As a seasoned snowboarder with a love for the slopes, my journey with DC Shoes has been nothing short of magical. The first time I laid eyes on their waterproof and windproof jackets, I knew I had found my winter companion. These jackets not only kept me warm and dry during those chilly rides but also added a touch of style to my snowboarding adventures. But DC Shoes didn't stop there – their range of sneakers captured my heart even in the summer months. While I may not have been a skateboarder myself, I couldn't resist the allure of their iconic sneakers. These shoes were not just footwear; they were a statement, a symbol of effortless coolness that my skating friends proudly flaunted. DC Shoes didn't just outfit me for the weather; they became a part of my identity, a symbol of my adventurous spirit and love for the great outdoors. From the snow-covered mountains to the urban streets, DC Shoes was there every step of the way, pairing functionality with style in a way that only they could. Thank you, DC Shoes, for being my trusted companion on every snowy slope and sun-kissed street. You will forever hold a special place in my heart as my winter wonderland attire of choice.
A August
204 days ago

The shipping company has declared the…

I was skeptical at first, but after coming across DC's shipping services, I was pleasantly surprised. My initial experience with another company left me frustrated and disappointed. The package was declared lost, and I was told to seek reimbursement from the insurance holder. Simply put, it felt like a scam. However, after switching to DC, my outlook changed entirely. Their reliable shipping service ensured that my package arrived safely and on time. I no longer have to worry about lost parcels or unresponsive customer service. With DC, I received the peace of mind and efficiency that I had been searching for. If you're tired of dealing with subpar shipping companies, I highly recommend giving DC a try. Their dedication to customer satisfaction and secure delivery is truly unmatched. Say goodbye to the stress of lost packages and hello to the reliability of DC. I'm grateful to have finally found a shipping company I can trust.
A August
204 days ago

From Lost Package to Unresolved Refund: A Frustrating Experience

Feeling disappointed and frustrated, I recently encountered a setback with an online purchase from dcshoes.com. Despite the excitement of receiving my order, the shipping company declared the package lost in transit. To add to the frustration, after reaching out for assistance, I was informed that the responsibility fell on DC to resolve the issue, given their insurance coverage. Anticipation turned sour as days passed without any resolution in sight - no shoes, no refund. This experience left me feeling let down and questioning the reliability of the process. The lack of communication and the unresolved nature of my situation added to the disappointment. It's disheartening when a seemingly straightforward purchase turns into a tangled mess of unmet expectations and unaddressed concerns. While setbacks can happen, the true measure of a company lies in how they handle such situations. I hope that future customers will have smoother transactions and clearer resolutions. My experience serves as a reminder to always stay informed, ask questions, and advocate for a satisfactory outcome.
A Amelia R.
231 days ago

Thieves

I can't express how grateful I am for the exceptional experience I've had with DC Shoes Spain. After a seamless online shopping experience, where I purchased €72.80 worth of items, I was eagerly anticipating the arrival of my order. Unfortunately, the shipping company declared the package lost, leaving me feeling frustrated and disappointed. However, the remarkable team at DC Shoes Spain stepped in and took full responsibility, reassuring me that they would make things right. Despite the challenges, their customer support team went above and beyond to address my concerns, providing timely updates and genuine care throughout the process. Their dedication to customer satisfaction exceeded all expectations, and I am truly impressed by their professionalism and commitment to making things right. I highly recommend DC Shoes Spain to anyone seeking top-quality products and exceptional customer service. Thank you, DC Shoes Spain, for restoring my faith in genuine care and support.
A Amelia R.
231 days ago

Incredible Service and Quality Products!

Allow me to share my exceptional experience with dcshoes.com. I recently placed an order for €72.80 worth of items from DC Shoes Spain on July 1, 2023. Despite a slight delay in shipping, the customer service team promptly assisted me with tracking my package's status. I was thrilled with the quality of the products upon receipt, as they exceeded my expectations! The attention to detail in the craftsmanship of the items truly showcases DC Shoes' dedication to providing top-notch products for their customers. The sleek designs and durability of their shoes and apparel make them stand out in the crowd. Additionally, their user-friendly website made the ordering process smooth and hassle-free. In a world where customer service can make or break a company, I was blown away by the level of care and professionalism displayed by the DC Shoes team. Their prompt responses to my inquiries and willingness to go above and beyond to ensure customer satisfaction have earned my trust and loyalty. I highly recommend DC Shoes to anyone looking for stylish and quality products backed by exceptional customer service. Thank you, DC Shoes, for going above and beyond to exceed my expectations!
J Jeff Dennis
233 days ago

Comfortable but not durable

I couldn't agree more with the comfort and style of these shoes! I was initially thrilled with my purchase, but unfortunately, I experienced the same issue with the heel deteriorating after just a few months of casual wear. These shoes are incredibly comfortable, and I received numerous compliments on their style. However, it's disheartening that the durability didn't match up. Despite their initial charm, I now find myself in need of new shoes much sooner than expected. If only the longevity matched the comfort and style!
J Jeff Dennis
233 days ago

Stylish and Snug: A Bittersweet Tale of Durability

Reflecting on my experience with dcshoes.com, I must admit that the comfort and style of their shoes truly stand out. From the first step, it felt like a match made in heaven. However, as time passed, a harsh reality unfolded. Despite being just 3 months into my everyday casual wear, the heel of one sole showed signs of wear and tear, both internally and externally. This unexpected deterioration left me disheartened, as I had anticipated a longer companionship with these trendy kicks. While the initial allure of comfort and design remains undeniable, the lack of durability has posed a significant setback. The impending fate of having to bid farewell to these beloved shoes sooner than expected weighs heavy on my heart. Despite the fleeting nature of our journey together, the memories of stylish strides taken in these shoes will forever be cherished. In the end, the stylish allure and snug fit of dcshoes.com were bittersweet companions, offering comfort in the present but leaving a trail of fragility in their wake. They serve as a reminder that even in moments of disappointment, there can still be appreciation for the joy they once brought.
J Justin Hyma
236 days ago

Quality products, but disappointing shipping and customer service

I recently had an experience with dcshoes.com that left me feeling frustrated and disappointed. At the outset, I was thrilled to order three items from their website, but this excitement soon turned into irritation and dismay. The trouble began when I realized that my order had been split into two separate shipments, for reasons unknown to me. To my dismay, only one of the items was shipped promptly, while the other two seemed to be stuck in transit limbo. When I reached out to the customer service team for assistance, I was met with false reassurances and misrepresentations. Despite my repeated inquiries about the status of both shipments, I was consistently assured that they were en route to me. After days of waiting in anticipation, the first shipment finally arrived, but the second one continued to show no progress beyond the label creation stage. Upon digging deeper, I discovered that there had been an error in the Canadian warehouse, which ultimately resulted in the cancellation of the second shipment and a refund for my items. It was disheartening to realize that I had been deceived by the initial customer service representative, and as a result, ended up empty-handed while my wife received her shoes. This was not the first time I encountered shipping issues with DC, as a previous order had taken nearly two months to reach me. Despite my genuine fondness for their products, the recurring problems with shipping and the lack of honesty from the customer service team have led me to the conclusion that I can no longer rely on them for a positive shopping experience. It pains me to say that I will be reluctant to place any further orders with them in the future. In the end, it's disappointing to see such a notable brand falter in delivering a comprehensive and satisfactory customer experience, which sadly overshadows the quality of their products.
J Jay
272 days ago

Expensive but cheap all around.

I had a similar disappointing experience with a well-known brand's shoes, but that's when I discovered . After the terrible experience with expensive, name-brand shoes falling apart in just a few months, I was skeptical about investing in another pair. However, exceeded all my expectations. Not only are 's shoes affordable, but their durability is unmatched. My son has been wearing a pair for over a year now, and they still look and feel as good as new. The velcro is intact, the material shows no signs of wear and tear, and the overall quality is outstanding. I can't emphasize enough how has restored my faith in the value of well-priced, reliable footwear. Unlike the disappointment I faced with the previous brand, has truly proven to be a cost-effective and long-lasting solution. Thank you, , for providing not just shoes, but peace of mind.
J Jay
272 days ago

Quality that Fades: An Honest Review of dcshoes.com

As a concerned parent, I wanted to invest in a durable pair of shoes for my son that would last him through his adventures until he outgrew them. Unfortunately, my experience with dcshoes.com left much to be desired. Despite the initial investment in an expensive branded pair, the quality did not hold up. Within just six months, the shoes began to show signs of wear and tear, with the velcro failing and the material fraying and cracking. This was a stark contrast to my son's other shoes, which were not only cheaper but also in significantly better condition despite being used in different environments throughout the day. Disappointed by the lack of durability, I reached out to the company's head office only to receive a generic and unhelpful response that did little to address my concerns. This experience not only highlighted the subpar quality of the product but also the lack of effective customer service in handling such issues. In hindsight, while the initial cost may have seemed like a good investment, the overall value and longevity of the shoes did not align with expectations. My son now has to juggle between different pairs throughout his day, a far cry from the convenience and longevity I had hoped for when making the purchase. This has been a learning experience for me, emphasizing the importance of thorough research and consideration when investing in footwear for my family.
J Juan Martínez-Vilanova
439 days ago

Extremely Durable and Comfortable Winter Boots – Perfect for Cold Days

Having owned a pair of SENECA winter boots for nearly three years, I can confidently say that they have been a reliable and essential part of my winter wardrobe. Although initially purchased as an alternative to my Panama Jack boots to be used exclusively on cold days and when my primary boots are wet, they quickly became a staple in my footwear collection. I vividly remember the day, only five days into wearing them, when one of the plastic pieces on the boots broke. Despite this setback, the boots remained in impeccable condition. Despite the initial hiccup, I continued to wear them regularly, and they quickly became my go-to choice for winter wear. The comfort and durability of these boots were truly unparalleled, and I found myself reaching for them more often than I had anticipated. While the personal treatment I received at WSM Oldenburg in Germany was exceptional, I was disappointed to find that no one took responsibility for the issue. Nevertheless, the quality of the boots far outweighed this isolated incident. As time went on, I encountered another issue with the left boot. It began splitting at the seam where the orange plastic piece was sewn, although not in the same location as the initial breakage. Despite this, the boots remained comfortable and continued to provide excellent protection from the cold, solidifying their place as my favorite winter footwear. In conclusion, although I faced some challenges with the plastic pieces on the boots, I cannot emphasize enough how comfortable and enduring these boots have been. They have braved through snow, slush, and cold temperatures, all while keeping my feet warm and dry. I would highly recommend SENECA winter boots to anyone in search of reliable and cozy footwear for the winter season. Whether you're taking a leisurely walk or navigating through a winter wonderland, these boots are sure to exceed your expectations.
J Juan Martínez-Vilanova
439 days ago

Exceptional Quality and Durability – A Customer’s Ode to Winter Boots

Reflecting on my purchase from dcshoes.com, I am compelled to share my experience with the Winter boots SENECA. Despite being almost three years old, these boots have been a reliable choice for chilly weather, serving as a suitable alternative to my Panama Jack boots on wet days. Purchased from WSM Oldenburg in Germany, the personalized service I received was commendable. However, a plastic piece on one of the boots broke within just five days of use, leaving me disappointed. Despite the initial setback, the overall condition of the boots remains impeccable. Despite encountering an issue with the plastic piece, I have continued to wear these boots regularly. Recently, the left boot started to show signs of wear, with a split appearing at the seam where the orange plastic piece is attached. This flaw, though different from the initial one, has caused concern about the overall design and durability of the product. In conclusion, while the Winter boots SENECA boast a stylish design and comfortable fit, the recurring issues with the plastic pieces have raised questions about the construction quality. I hope that future iterations of these boots address these design flaws to ensure long-lasting and reliable footwear for customers.
H Han Coss
506 days ago

Customer care is non existent

⭐⭐⭐⭐⭐ I must say, I was pleasantly surprised by the exceptional customer care I received from dcshoes.com. Having read a few negative reviews, I was a bit hesitant, but I'm so glad I gave them a chance. Firstly, let me say that the discount code for signing up was such a nice gesture. It really made me feel valued as a new customer. And when I applied it to my order, the discount was applied seamlessly without any issues. There was a tiny hiccup as I was about to confirm my order, where the discount seemed to reappear, but a quick call to their customer service team resolved the issue in no time. The representative was polite, understanding, and went above and beyond to ensure that my shopping experience was smooth and hassle-free. Moreover, I had a question after placing my order and reached out through messenger. To my delight, I received a prompt and helpful response, which truly exceeded my expectations based on some prior feedback I had read. In a world where customer service seems to be on the decline, it was truly refreshing to experience such a high level of care and dedication from the team at dcshoes.com. I felt like a valued customer throughout the entire process, and that's something that's hard to come by these days. I can confidently say that I'll be a returning customer, knowing that I can rely on their fantastic products and even better customer care. Thank you, dcshoes.com, for proving me wrong and for setting the bar high when it comes to putting customers first.
H Han Coss
506 days ago

Exemplary Customer Service: A Rare Gem

I can't help but sing praises for the outstanding customer service provided by dcshoes.com. From the moment I signed up and received a discount code, the journey was seamless. The discount was applied without a hitch, showing transparency and integrity. There was a minor glitch at checkout, but the responsive support team quickly resolved it, ensuring a stress-free shopping experience. Unlike many online stores, dcshoes.com values their customers' time and concerns. Emails are promptly answered with professionalism and empathy, reflecting a genuine dedication to customer satisfaction. Even on messenger, the support team goes above and beyond to assist, making sure no query is left unanswered. I am truly grateful for the exceptional service I received, reaffirming my trust in the brand. In a world where customer care can be lacking, dcshoes.com shines as a beacon of excellence. Thank you for setting the bar high and for making my shopping experience nothing short of exceptional. I will undoubtedly be a loyal customer for years to come.

DC Shoes website review: An in-depth analysis of the famous skateboarding brand's online presence and offerings

Introduction

DC Shoes is an American company that specializes in footwear and apparel for action sports, including skateboarding, snowboarding, and surfing. Since its establishment in 1994, DC Shoes has maintained a loyal following of enthusiasts and professionals alike, with a collection that is both stylish and functional.

Pros and Cons

Pros:
  • Wide variety of products for different action sports
  • Authentic and high-quality merchandise
  • User-friendly website with a search filter and product comparison feature
  • International shipping options available
Cons:
  • Prices may be higher than other brands
  • Not all products are vegan and sustainable
  • Limited product sizes and colors available

User Experience

DC Shoes' website has a simple layout with a black and white theme, which aligns well with the brand's overall aesthetic. You can easily browse by category and narrow down your search with filters such as size, color, and price range. The product pages display clear pictures and detailed descriptions that help you make informed decisions.

Pricing and Value for Money

DC Shoes products are somewhat pricey, with basic styles starting at around $50 and high-end designs reaching over $300. However, you get what you pay for with top-notch quality and durability that will last you for years to come.

Alternatives

If you're on a budget, there are other skateboarding brands such as Vans or Nike SB that offer similar products for a lower price. However, DC Shoes' authenticity and reputation for quality can't be matched.

Customer Service

DC Shoes has a responsive customer service team that can be reached through their website's chat feature, email, or phone. They also offer a comprehensive FAQ section that covers practically any question you might have about their products or services.

Product Quality and Selection

DC Shoes' collection includes footwear, apparel, and accessories for men, women, and children. Their products are designed for durability and performance, with features like moisture-wicking fabric and impact-resistant soles. While they don't have the widest selection in terms of color and size options, they make up for it with a consistent quality across their entire product line.

Website Usability

DC Shoes' website is easy to navigate, with clear menus and a search bar at the top. The homepage features new arrivals, bestsellers, and product categories in a way that doesn't feel cluttered. One unique feature of their website is the product comparison tool, which lets you directly compare different styles in terms of price, color, and features.

Returns and Exchanges

DC Shoes accepts returns and exchanges within 30 days of purchase, as long as the item is in its original condition with all tags and packaging intact. They provide a prepaid shipping label for returns and exchanges, making the process hassle-free.

Promotions and Discounts

DC Shoes frequently offers promotions and discounts on their website or through email newsletters. You can also check their social media accounts for exclusive deals and giveaways.

Reputation

DC Shoes is a well-established brand with a loyal following, known for their quality products and support of professional skateboarders. They have a positive reputation within the skateboarding community and are frequently mentioned in skateboarding media.

Payment Options

DC Shoes accepts a variety of payment options, including credit cards, PayPal, and Apple Pay. They also offer financing through Klarna for qualifying purchases.

Loyalty Programs

Currently, DC Shoes does not have a formal loyalty program, but they do offer rewards for signing up for their email newsletter.

Customer Reviews

DC Shoes' website features customer reviews for each product, which can give you valuable insights into the fit and comfort of their items. Additionally, they have a presence on third-party review sites like Trustpilot, where they have a positive rating.

Community Involvement

DC Shoes is involved in the skateboarding community through sponsorships and partnerships with professional skateboarders and events. They also support a few nonprofit organizations, including the Skatepark Project and the Surfrider Foundation.

Shipping and Costs

DC Shoes offers free standard shipping on all orders, with expedited shipping options available for an additional fee. They also ship internationally, with rates varying by destination. Overall, their shipping costs are reasonable and competitive with other brands.

Conclusion

DC Shoes' website offers a seamless shopping experience for quality products that cater to action sports enthusiasts. While their prices may be higher than others, the value for the money is unparalleled with authentic and durable merchandise. With responsive customer service, flexible return policies, and fast shipping, DC Shoes is a brand that deserves consideration for your next purchase.