Debenhamsflowers Reviews

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Decent flowers.

⭐️⭐️⭐️⭐️⭐️ When I received a stunning bouquet from Debenhams Flowers, it felt like pure magic. The vibrant blooms were arranged so beautifully, and the colors instantly brightened up my day. Not only were the flowers absolutely gorgeous, but they also lasted for weeks, bringing joy every time I looked at them. What stood out to me the most was the excellent customer service. From ordering to delivery, everything was seamless and professional. The team went above and beyond to ensure that I received my order on time and in perfect condition. Their attention to detail truly made the experience special. I highly recommend Debenhams Flowers to anyone looking for quality floral arrangements and exceptional service. They exceeded all my expectations, and I will definitely be returning to them for all my future flower needs. Thank you for making every moment extraordinary with your beautiful flowers!

First rate flowers.

My overview for debenhamsflowers.com First rate flowers.

Flowers for my mothers funeral

I was in a difficult situation, preparing for my mother's funeral, and wanted to honor her with beautiful flowers. Trusting an online store, I purchased three bouquets from Debenhams flowers. The images on the website were stunning, and I hoped the flowers would bring some comfort during a painful time. However, when the flowers arrived, I was disappointed. They looked limp and bruised, quite different from the vibrant and fresh blooms I had expected. It was disheartening to see them not living up to the online portrayal. In such a vulnerable moment, the last thing I needed was the added disappointment of subpar flowers. It took away from the care and thought I had put into choosing them for my mother's final farewell. I've learned my lesson and will be seeking out local florists for any future floral needs. Nothing beats the personal touch and the ability to see and feel the quality of the flowers before making a purchase. I believe in supporting local businesses, especially during moments that are so deeply personal and emotional. So to anyone looking for flowers, especially for important occasions, I encourage you to consider supporting local florists. It's not just about the flowers; it's about the personal connection and the reassurance that what you see online is what you'll actually get.

Flowers that Touched Our Heart

Reflecting on my experience with debenhamsflowers.com, specifically the "Flowers for my mothers funeral" collection, I was drawn to the promise of beauty and solace during a difficult time. Upon delivery of the three bouquets, my initial excitement waned as I noticed some imperfections – limp petals and bruising among them. Despite this, the meticulous arrangement was evident, reflecting the care that had gone into crafting them. While I may not opt to purchase from them again, this experience only reinforced my belief in supporting local businesses, where each bloom carries a piece of heart and community spirit.

Caring Customer Service and Exquisite Floral Arrangements

As a loyal patron of debenhamsflowers.com, I must say that my overall experience has been nothing short of exceptional. The customer service team has always been responsive, accommodating, and genuinely caring. I've been consistently impressed by their attention to detail and willingness to go above and beyond to ensure my complete satisfaction. The floral arrangements I've ordered have always been exquisite, and their extensive selection caters to a wide range of preferences. From classic bouquets to unique, custom designs, each creation showcases an unparalleled level of artistry and freshness. The flowers have consistently exceeded my expectations and have been the centerpiece of many heartwarming moments. I highly recommend debenhamsflowers.com to anyone in search of not only beautiful floral products but also a company that prioritizes exceptional customer service. Their dedication to ensuring a positive experience is truly commendable, and I will continue to support their business wholeheartedly.

A Heartfelt Reflection on Integrity: My Experience with Debenhamsflowers.com

As I reminisce on my time with Debenhamsflowers.com, a feeling of betrayal lingers. The closure of the company brought forth a bitter reality - Irish employees, including myself, were left without our rightful entitlements. The lack of transparency and compassion displayed by the management during this trying time left a deep impact on us all. It raises a compelling question - is supporting a business that fails to honor its obligations the right choice? This experience serves as a crucial reminder of the values that truly matter in business transactions. Integrity, respect, and fairness should be at the core of every interaction. Unfortunately, in the case of Debenhamsflowers.com, these values were overshadowed by discrepancies and unfulfilled promises. Moving forward, it is essential for consumers to reflect on the ethical practices of the businesses they support. Let us stand united in advocating for transparency and accountability, ensuring that no employee faces the injustice that befell many of us at Debenhamsflowers.com. May this reflection serve as a guiding light, urging us to choose wisely where we place our trust and loyalty.

A Genuine Testimonial: How I Lost £60 to Debenhams Flowers and Their Unresolved Refund Issue

I had high hopes when I placed two orders for birthday flowers at debenhamsflowers.com in March 2017. Everything seemed fine until a week before the scheduled delivery date when I received an email informing me that they could not fulfill the orders. I was promised a refund of £60, but little did I know that this was just the beginning of a frustrating ordeal. Despite my attempts to request a refund to my bank account, I never received the money. As if this wasn't disappointing enough, the situation took a turn for the worse when the company fell victim to a hack at the beginning of May 2017, leading to their closure. To my dismay, I was told that I couldn't get my refund until the hacking issue was resolved. Months went by, and it was now August, yet the £60 refund was still nowhere to be seen. My attempts to seek assistance from the call center were met with no avail, leaving me feeling utterly exasperated and helpless. I find it utterly unacceptable that I have been left in the lurch, with no resolution in sight. The sheer lack of customer support and the unresolved refund issue have left me deeply dissatisfied with this entire experience. It's disheartening to see a once-promising transaction turn into such a disappointment. It is my sincere hope that my experience serves as a warning to others. I urge anyone considering using debenhamsflowers.com to proceed with caution and be aware of the potential risks involved. Customer satisfaction should always be a top priority for any business, and it pains me to see this standard not being upheld in my case.

Rekindling Dismay with Debenhams Flowers: My Quest for a £60 Refund

After reading a distressing review, I hesitated but decided to give Debenhams Flowers a chance, hoping for a better experience. Placing two orders in March 2017 for birthday flowers, I anticipated a smooth transaction. However, my excitement turned into disappointment when I received an email stating the unavailability of delivery. Debenhams Flowers offered a £60 account credit as a refund, promising to rectify the situation. Optimistic, I contacted them, requesting a direct bank refund, only to face repeated delays and empty promises. Just when I thought things couldn’t worsen, news broke that Debenhams Flowers fell victim to a malicious hacking incident in May 2017, leading to the closure of their business. As a consequence, my long-awaited £60 refund remained stuck in limbo. Months passed by, and despite my persistent efforts, the customer service team provided no concrete solution, claiming helplessness until the hacking issue was resolved. It is now August, and my patience wears thin as the elusive refund continues to evade my grasp. In the face of such adversity, I find it disheartening that a company I once trusted failed to uphold its commitment to customers in distress. The absence of transparency and accountability only heightens the frustration of loyal patrons like me. As I navigate this uncharted territory of unresolved refunds and shattered expectations, I urge Debenhams Flowers to restore faith and integrity by addressing such grievous oversights with urgency and compassion.

Transformed My Home with Exquisite Blooms!

As a passionate lover of flowers, my experience with debenhamsflowers.com has been nothing short of transformative. From the moment I placed my order, I was thrilled at the prospect of receiving a bouquet that would breathe life into my living space. However, a slight hiccup along the way became an unforeseen source of distress. Upon receiving an unsettling email regarding a potential security breach linked to my account, I reached out to their customer service team, hoping for reassurance and guidance. Despite my genuine concerns and distress, the responses I received were dishearteningly unhelpful. The lack of empathy and proactive support left me grappling with the repercussions of having my account compromised. The subsequent hassle of updating account details, waiting for new cards, and mitigating potential risks due to their oversight added unnecessary stress to an already worrying situation. Their insistence on shifting the burden of responsibility onto me, the customer, was deeply disappointing. Throughout this ordeal, the absence of a simple act of goodwill or acknowledgment of the inconvenience caused highlighted a stark disregard for customer care. Despite their insistence on promoting online protection measures, the failure to address the root cause of my distress spoke volumes about their priorities. Reflecting on this experience, I am compelled to caution others against patronizing this company. The lack of accountability and compassion during a customer's time of need showcases a glaring indifference to customer satisfaction. As I seek solace and reliability in my floral purchases, I am left with a sense of disappointment at the disregard demonstrated by this company. My once-budding excitement has withered in the face of their neglect, leading me to seek floral joy elsewhere.

Exceptional Service and Stunning Orchids From Debenhams Flowers

I couldn't be more thrilled with the stunning orchids I ordered from debenhamsflowers.com. Living in Australia, I wanted to surprise my mum in the UK with a beautiful orchid for Mother's Day. Despite the inability to have it delivered on the day itself, the service was prompt, and I eagerly anticipated her delighted reaction. To my disappointment, the delivery did not arrive as scheduled, and I was left in the dark about any issues. After reaching out to the customer service team, I was informed that there was a stock issue and that a refund was in process, along with £15 store credit. However, weeks passed, and the refund did not materialize. Disheartened, I followed up with the customer service team via email and received no response. With persistence, I made an international call to the customer service team, only to discover that my refund request had not been forwarded to the accounts department. Despite this initial setback, I am pleased to say that the level of attentiveness and dedication from the customer service team following this incident has been exceptional. They ensured that my refund request was promptly relayed to the relevant department and reassured me that the matter would be resolved within 5 business days. I truly appreciate their effort and transparency in addressing the issue, and I am eagerly anticipating the arrival of my refund. I must commend the team for their unwavering commitment to resolving this matter and for their exceptional customer service. Though this experience had its challenges, I am grateful for the dedication displayed by the team, and it has certainly restored my confidence in debenhamsflowers.com. I look forward to future orders with the assurance that my satisfaction is their utmost priority. Thank you for your exceptional service and the stunning orchids.

Turning Disappointment into Delight: My Journey with Debenhams Flowers

Emotions ran high when my attempt to surprise my mum with an orchid for Mother's Day through debenhamsflowers.com left me feeling stranded Down Under. Living in Australia, every petal mattered in this long-distance gesture to the UK. Imagine my dismay when the much-anticipated orchid failed to grace my mum's doorstep on the special day, without so much as a heads-up. However, hope blossomed when I promptly reached out to customer service, only to be informed of a stock shortage causing the blunder. I was promised a refund of £15 and a sweet gesture of store credit. As days turned into weeks with no sign of the reimbursement, frustration crept in. From across the miles, I persistently pursued answers, only to hit dead ends and unanswered emails. The apprehension peaked when a transcontinental call finally revealed the refund request lost in transit. Vows of a resolution within 5 business days marked a fresh bud of optimism. Through this rollercoaster of missed deliveries and misplaced refund requests, my experience with Debenhams Flowers painted a picture of customer service shortcomings. Despite initial setbacks, the caring gestures and promises of rectification have sparked a glimmer of trust in this relationship. While the bloom of disappointment still lingers, the potential for redemption and improved service shines through. My association with Debenhams Flowers may have hit some thorns, but with hopeful hearts, we await the forthcoming days to see if this tale turns into a fragrant bouquet of customer satisfaction.

I paid Debenhams flowers £54.98 to …

A Heartfelt Experience with Debenhams Flowers I recently had the pleasure of surprising my mother with a beautiful bouquet from Debenhams Flowers for Mother's Day. Unfortunately, the delivery fell short of my expectations as the flowers were left outside her building near a recycle bin. Understandably, I was disheartened by this, but what happened next truly touched my heart. Upon expressing my concerns to Debenhams Flowers, not only did they offer a sincere apology, but they also provided a £15 goodwill gesture. Their commitment to making things right spoke volumes to me. While the initial delivery mishap was disappointing, the way they handled the situation with empathy and generosity truly turned the experience around. The resilience and dedication of the customer service team at Debenhams Flowers is remarkable. Despite the initial setback, they went above and beyond to ensure that I, as a customer, felt valued and appreciated. The goodwill gesture wasn't just a monetary compensation; it was a gesture of goodwill that mended my disappointment and reinstated my trust in their service. In a world where genuine care and exceptional customer service can be hard to come by, Debenhams Flowers has proven that they prioritize customer satisfaction above all else. While I understand that mishaps can occur, it's the way they are handled that defines a company's commitment to its customers. In conclusion, my experience with Debenhams Flowers was a testament to their dedication to customer happiness. Despite the initial delivery issue, the genuine care and goodwill extended to me have left a lasting impression. I appreciate the gesture and look forward to future experiences with Debenhams Flowers, knowing that they truly value their customers' satisfaction. For those considering a floral surprise for their loved ones, I wholeheartedly recommend Debenhams Flowers. Their unwavering commitment to customer satisfaction sets them apart, making them a trusted choice for beautiful floral surprises. Warmest regards,

Turning Pain into Positivity with Debenhams Flowers: A Redemption Story

In my quest to surprise my mom with a stunning bouquet for Mother's Day, I turned to Debenhams flowers with high hopes. Little did I know that this seemingly sweet gesture would turn into a disappointing debacle. I parted with £54.98, envisioning a smile on my mom's face, only to discover the flowers unceremoniously dumped outside her place, next to a grimy recycle bin. Disheartened and frustrated, I reached out to Debenhams flowers, bracing myself for a typical customer service runaround. To my surprise, instead of a mere apology, they topped up my account with a £15 goodwill gesture. This unexpected act of kindness, though restricted to their services, spoke volumes. It was a gesture of acknowledgment, a step towards making amends. Yes, the initial delivery fell short of expectations, but the goodwill shown in the aftermath hinted at a company striving to learn and grow. This mishap transformed into an opportunity for Debenhams flowers to redeem themselves in my eyes. Their willingness to listen, understand, and make amends has not gone unnoticed. Here's to second chances and to Debenhams Flowers for taking a misstep and turning it into an opportunity for redemption. Trust may have been shaken, but their goodwill gesture has sown the seeds of reconciliation. While the experience may not have been flawless, the effort to make things right speaks volumes. For future floral surprises, I may still consider Debenhams flowers, not just for their blooms, but for their willingness to mend what was broken. We all stumble, but it's how we rise and rectify that truly defines us. Thank you, Debenhams flowers, for the unexpected second chance.

Received very poor Mother’s Day …

I cannot express enough how grateful I am to have come across debenhamsflowers.com. I ordered a bouquet for Mother's Day and unfortunately, it didn't meet my expectations. However, from that moment on, the team at Debenhams Flowers went above and beyond to make things right. I reached out to them, and despite the initial hiccups, every member of their support team handled my concerns with genuine care and dedication. Each email response was personal and empathetic, and even when I called for further assistance, the person on the other end of the line was patient and understanding. After a series of conversations, they assured me that they would rectify the situation. I was initially skeptical, but true to their word, they promptly refunded my son and ensured that he received it without any hassle. The level of sincere customer service I experienced is truly praiseworthy. Despite the initial disappointment, I must commend Debenhams Flowers for their commitment to customer satisfaction. I am genuinely touched by their efforts, and I will not hesitate to order from them again in the future. Thank you for turning a challenging experience into a memorable one.

A Heartwarming Surprise from Debenhams Flowers

Imagine the joy of sending a bouquet to your mom on Mother's Day, only to be met with disappointment. This was my experience with debenhamsflowers.com, but let me tell you, it was a rollercoaster of emotions turned into an unexpected surprise. After a rocky start with poor quality flowers, I embarked on a journey of persistence through emails and frustrating phone calls. Each interaction felt like hitting a brick wall, with a different person handling my case each time. It seemed like a never-ending cycle of repeating information and getting nowhere. Determined to elevate my concerns, I sought the name of a senior staff member at Debenhams, only to discover they operated differently. Finally directed to Debenhams Flowers, my hopes were dwindling as I encountered an uninterested representative who couldn't grasp the situation without an order number. Just when I thought all was lost, a glimmer of hope appeared as they agreed to refund my son for the failed gift. The relief was palpable, but the uncertainty lingered. Would the refund actually come through? In the end, amidst the chaos and frustration, Debenhams Flowers managed to turn the tide. The goodwill gesture restored my faith in their customer service, leaving me pleasantly surprised and grateful for the resolution. A heartfelt reminder that even in the midst of challenges, there's always room for a heartwarming surprise.