Users Voice for Debutify

25% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
72% users rated Excellent
Pie Chart Review Representation for Debutify
Debutify Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Aug 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.4 1 4.5 2.3 2.4 1
Oct 2022 3.7 1 3.6 3.6 2.6 1
Nov 2022 3.5 1 4.4 5 4 1
Dec 2022 5 5 5 1.8 5 5
Mar 2023 4 1.5 4.1 5 2.6 1
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Detailed Debutify Review by

Introduction:

Debutify.com is an all-in-one e-commerce platform designed to simplify the process of setting up an online store. It offers a wide range of features and tools aimed at helping businesses of all sizes to create a professional and functional e-commerce website. With its intuitive interface and user-friendly design, Debutify makes it easy for anyone to create an online store.

Pros and Cons:

Pros
  • Free to use
  • Easy to set up
  • Fully customizable
  • Responsive design
  • Fast loading speeds
Cons
  • Limited designs available
  • No blogging platform
  • No built-in email marketing feature
  • Offers limited payment options
  • Requires some technical knowledge to modify features

User Experience:

The overall user experience of Debutify is excellent. The platform is easy to use and navigate, making it perfect for beginners. With its responsive design, websites created with Debutify look great on all devices, including desktops, laptops, smartphones, and tablets. The platform also offers fast loading speeds, ensuring an optimal user experience.

Pricing and Value for Money:

Debutify is free to use, which is a significant selling point for businesses just starting in e-commerce. However, businesses looking to take advantage of more advanced features such as unlimited products, robust analytics, and abandoned cart recovery will need to upgrade to one of the paid subscription plans. The pricing plans are relatively affordable, starting at $19.99 per month, making Debutify a good value for money.

Alternatives:

Debutify competes with several other e-commerce platforms, including Shopify, WooCommerce, and BigCommerce. Each of these platforms has its own set of features and benefits, so businesses should consider their specific needs and budget before choosing one.

Customer Service:

Debutify has an excellent customer support team that is available through email or live chat. Customers can also access a comprehensive knowledge base with helpful tutorials, FAQs, and tips. The customer service team is friendly, knowledgeable, and responsive, ensuring that customers get the help they need promptly.

Product Quality and Selection:

Debutify offers a wide range of high-quality, customizable themes that businesses can use to create an online store that fits their brand. The platform also integrates with several popular e-commerce apps, allowing businesses to add more functionality and features to their store. The product selection is excellent, with a variety of available tools for marketing, SEO, and improving customer experience.

Website Usability:

One of the best things about Debutify is its usability. The platform is easy to use and navigate, even for beginners. The interface is intuitive, and the customization options are extensive, giving businesses full control over their website.

Returns and Exchanges:

Debutify's return and exchange policy is dependent on each store's specific policies, as they are responsible for setting their policies. However, Debutify provides a wide range of features and integrations that businesses can use to manage their returns and exchanges effectively.

Promotions and Discounts:

Debutify offers a range of features to help businesses create and manage promotions and discounts for their customers. The platform integrates with several popular apps that make it easy to create coupon codes, implement automatic discounts, and run targeted campaigns to increase sales.

Reputation:

Debutify has a solid reputation in the e-commerce industry, with many positive reviews from satisfied customers. The platform's user-friendly design, extensive customization options, and fast loading speeds have earned it praise from businesses of all sizes.

Payment Options:

Debutify offers several payment options for businesses to accept payments from customers, including PayPal, Stripe, and Credit Cards. However, the platform lacks a diverse range of payment options, which could be a drawback for businesses operating in countries where these payment options are not widely used.

Loyalty Programs:

Debutify does not offer any built-in loyalty programs, but businesses can integrate with external applications such as Smile.io to add loyalty programs to their website.

Customer Reviews:

Debutify has numerous positive reviews from satisfied customers. Many reviewers praise the platform's ease of use, fast loading speeds, and customization options.

Community Involvement:

Debutify actively engages with its community of users through its social media channels and support forums. The company also regularly updates its blog with helpful tips and advice for businesses looking to improve their e-commerce strategy.

Shipping and Costs:

Debutify does not offer any built-in shipping options, but businesses can integrate with external shipping apps such as ShipStation or Shippo to manage their shipping. The platform also does not charge any fees for shipping, making it a cost-effective option for businesses. In summary, Debutify is an excellent e-commerce platform for businesses looking to create a professional, customizable online store. It is user-friendly, fast, and offers many useful features aimed at improving the customer experience. While it has some limitations, it is a good value for money and an excellent choice for small to medium-sized businesses.

Debutify Recent User Reviews

User Rating

5 stars

39

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Reviewer Name: Nizar Bottos

Review Submission Date: 2022-12-09

Review Title: Very good customer support
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Review Description: Very good customer support

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Reviewer Name: Jack Suykerbuyk

Review Submission Date: 2022-12-08

Review Title: as always great, fast and friendly support.
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Review Description: Debutify is very user friendly and easy to use, when i have problems or issues they reply fast and adequate.In short very pleased with Debutify

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Reviewer Name: Hazuki Sugiyama

Review Submission Date: 2022-12-08

Review Title: Express Solving
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Review Description: I asked a question, then they immediately contacted me, then solved my problem. Amazing.

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Reviewer Name: Bernie

Review Submission Date: 2022-12-07

Review Title: Resolution of Mega Menu problem…
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Review Description: Adil resolved the problem I had with my Debutify Theme expeditiously. He is quite knowledgeable, and I truly appreciate that.However, improvement is needed in the area of punctuality and consistency.

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Reviewer Name: Jason B

Review Submission Date: 2022-12-06

Review Title: Customer support does not answer back
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Review Description: Customer support does not answer back. I have been waiting over a week for them to help me get my theme transferred over onto Shopify and still no one has responded to me. This is a simple issue, and I would be a paying customer if they had decent support. I'm going to look for a different theme now.

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Reviewer Name: Tyler SIngleton

Review Submission Date: 2022-12-06

Review Title: Was patient with me even though I was…
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Review Description: Was patient with me even though I was confused as F**

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Reviewer Name: Chris Cronje

Review Submission Date: 2022-11-30

Review Title: Too expensive
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Review Description: I used Debitify Pro and when I signed up in Sept 2021 the price for this was $280/year, which is quite high as far as themes go, but value for money considering the features you get. Then Debutify decided to increase the yearly price to more than $700/year, which to me was outrageous so I had to cancel my subscription and find another theme.

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Reviewer Name: Nicolas

Review Submission Date: 2022-11-29

Review Title: Never seen worse Customer Support / Buggier Theme
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Review Description: i've been suing debutify for over 2 years now but since they made this update everything was getting so buggy and customer support could not help at all. We've been doing 60k days and then it suddendly stopped working and CS did not see how urgent this was for us. We los at least 100-200k because of this VERY BAD Service! We will be switching to a different theme now

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Reviewer Name: Petar Ili?

Review Submission Date: 2022-11-27

Review Title: The poorest customer support ever
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Review Description: I have never, literally never, seen worse customer support. They either not answering at all, or speaking about something completely unrelated to my question. Wanna good advice? Do your best to not get in touch with this theme

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Reviewer Name: Aman Bhalla

Review Submission Date: 2022-11-22

Review Title: Experienced And a kind man.
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Review Description: I wanted to get a lot of changes done in to my store and I got scheduled with Adil Abbas he is debutify technical lead and Adil helped me diligently listened to all of my issues patiently highly experienced And an Amazing human while he was working on my store we also had an amazing conversation. Very friendly and a man you would love to talk to.