Decluttr Reviews

Voted Good (4/5)

27755 Votes

40 Reviews

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In the Business Services category

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13% users rated Terrible
0% users rated Poor
3% users rated Average
13% users rated Very Good
73% users rated Excellent
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A AS
58 days ago

Unmatched Variety and Service

Sharing my experience with decluttr.com! Their selection is truly unparalleled, catering to every taste and interest. The best part? The free shipping adds incredible value to every purchase. I was pleasantly surprised by how swiftly my CDs arrived, reflecting their commitment to prompt service. Thanks for exceeding my expectations, decluttr.com!
F French Durst
58 days ago

Decluttr Surpasses Expectations with Superb Service!

Having stumbled upon Decluttr.com, I was initially hesitant due to a negative review I came across. However, my experience couldn't have been more different! Placing an order, I appreciated the detailed emails sent for each item, providing a sense of assurance and organization. Despite the hiccup of missing tracking numbers in some emails, the customer service team quickly rectified the situation with prompt responses and efficient solutions. While receiving my order, I was impressed by the care taken in packaging, ensuring the safe delivery of my items. Notably, the damage-free items stood out, showcasing the improvement in their shipping methods from previous experiences. Decluttr's proactive approach to customer feedback was evident, as they not only acknowledged past issues but also implemented tangible changes to enhance their service quality. Kudos to Decluttr for exceeding my expectations and demonstrating a commitment to continuous improvement!
J Jeffery Hart
58 days ago

A Second Glance at Delight: A Heartwarming Experience with decluttr.com

As an avid movie enthusiast, I eagerly awaited my second experience with decluttr.com, hoping for a seamless transaction. To my delight, my 4 Blu-rays arrived promptly on the 13th of February – a testament to their efficient service. Opening the package, I found the discs in pristine condition, a clear indicator of their quality control measures. While one case was unfortunately damaged on the inside, I was pleasantly surprised at how little it bothered me. Being someone who values the content over the packaging, this minor flaw did not overshadow the joy of owning these movies. I have a knack for buying discs without cases, so this setback was easily overlooked. This entire experience left me with no room for complaints; in fact, it reinforced my positive opinion of decluttr.com. Their dedication to timely deliveries, product quality, and overall customer satisfaction shone through brightly with this purchase. I look forward to future transactions with them, confident in the reliability and excellence they consistently exhibit. Thank you, decluttr.com, for reaffirming my belief in exceptional service and products. My second order was indeed a charm, and I couldn't be happier with the outcome!
A Adriana Dunlap
58 days ago

Unparalleled Convenience Marred by Payment Woes

Sharing my experience with decluttr.com, I found the process of selling items seamless until the payment became a concern. In June 2023, I submitted three items for sale, but my satisfaction dwindled as months passed without receiving payment. Despite reaching out to customer service multiple times, communication was restricted to emails, leaving me feeling unheard and frustrated. Desperate for assistance, I longed for a direct conversation but was unable to obtain a contact number. Regrettably, this ordeal tarnished an otherwise smooth transaction, and I am reluctant to entrust decluttr.com with any future sales of my devices.
C Christine
59 days ago

Transformed My Tech Experience with a Decluttr Bargain

Transitioning to a new phone doesn't have to break the bank! When my trusty old phone started showing signs of wear and tear, I turned to Decluttr for a solution. Having had a positive experience with them in the past, I knew they were the go-to for affordable tech. After browsing their selection, I stumbled upon a fantastic refurbished phone at an unbeatable price. What truly sealed the deal for me was the option to pay in convenient installments, making the purchase even more appealing. Although the delivery process took a bit longer than expected, clocking in at around a week, I eagerly awaited my new device. The only hiccup in an otherwise seamless experience was the inability to track my order effectively. Despite receiving a non-functional tracking link via email and encountering stagnant 'in process' status updates on the website, the thrill of anticipation kept me excited. Ultimately, my refurbished phone exceeded all expectations and brought a renewed sense of efficiency and style to my everyday tech interactions. With no regrets in sight, I can confidently say that Decluttr has once again proven to be a reliable source for affordable and quality tech products. I look forward to future purchases with them, knowing that I can rely on both their products and service for a stellar tech upgrade.
S Shane Kosir
59 days ago

A Dismal Experience Turned Valuable Lesson Learned

Embarking on the decluttering journey, I turned to decluttr.com with high hopes. Initially greeted by a promising online evaluation of $79 for my PS4 and game, excitement surged through me. However, as the transaction progressed, my optimism dwindled. Upon shipping my items, the offer plummeted to a mere $7. Shock and disbelief washed over me as I was informed that my PS4 was allegedly faulty, and the game was mysteriously missing. Utterly false claims that left me feeling deceived and undervalued. In the aftermath of this disheartening encounter, caution now colors my online selling endeavors. The bitter taste of disappointment lingers, serving as a potent reminder to stay vigilant in scrutinizing platforms before engagement. My experience with decluttr.com may have been a letdown, but the wisdom gained is priceless. To fellow sellers seeking reputable online avenues, proceed with vigilance, and may my tale resonate as a cautionary beacon amidst the vast digital marketplace.
R Randy Carey
61 days ago

Decluttr.com Delights: Affordable CDs and Fantastic Free Shipping!

As an avid music lover, finding a platform like decluttr.com has been an absolute game-changer for me. Not only are their CD prices incredibly competitive, but the cherry on top is the free shipping they offer – a true lifesaver for someone like me who regularly expands their music collection. While I've encountered a few scratched CDs in my orders, the overall service provided by decluttr.com has exceeded my expectations. I appreciate the quick resolution of any issues that have arisen, showcasing their commitment to customer satisfaction. The convenience of browsing through a wide selection of affordable CDs and having them delivered to my doorstep without any extra shipping costs is a music enthusiast's dream come true. Thank you, decluttr.com, for making the journey of discovering new music both affordable and enjoyable. RC
B Beth C
62 days ago

Decluttering Made Easy: Turning Mess into Money!

Let me tell you about my experience with decluttr.com - it has been a game-changer in simplifying my life. As someone who tends to hold onto things for far too long, this platform helped me clear out the excess clutter that was taking up precious space in my home. The process was incredibly straightforward - I simply boxed up items that I no longer needed or used, items that were destined for donation anyway. Instead of letting them collect dust, I decided to give them a second life and earn a few bucks in the process. Not only did I free up physical space in my home, but I also felt a sense of relief and accomplishment as I watched my unwanted items transform into cash. It was a win-win situation - decluttering my space while earning a little extra money on the side. Thanks to decluttr.com, I now have a more organized living space and a bit of extra cash in my pocket. I highly recommend this platform to anyone looking to declutter their life and make a positive impact, both at home and in their wallet.
A Amadeus
63 days ago

Exceeding Expectations: A Customer’s Unforgettable Journey with Decluttr.com

From the moment I decided to trust Decluttr with my second phone purchase, I embarked on an unparalleled experience that left me speechless with satisfaction. The seamless and efficient process, coupled with the pristine condition of the product upon arrival, not only met but exceeded my expectations. Every interaction with Decluttr was a testament to their commitment to excellence and customer satisfaction. My decision to choose Decluttr has undoubtedly been validated by the stellar service and product quality I received. Thank you for making my purchase a delightful and unforgettable journey. 5 Stars – A truly great experience that has set the bar high for all future transactions.
D Dennis Davis
63 days ago

Exceptional Service Beyond Expectations

From the moment I discovered decluttr.com, I was impressed by their prompt response. Managing a business in the niche of used music CDs and tech is no easy feat, yet the team at decluttr handles it with finesse. Not only was I treated respectfully, but the level of customer service exceeded my expectations. Each query I had was met with a quick and helpful response, showcasing their dedication to customer satisfaction. It's rare to find a company that not only values its customers but also goes above and beyond to ensure their needs are met. decluttr.com has set a new standard for what exceptional service truly means. I wholeheartedly recommend them to anyone looking for a seamless and pleasant online experience.
T Thomas Anthony Hays Sr
63 days ago

Reliable and Worth the Wait

Reflecting on my experience with Decluttr.com, I must admit that the process seemed a bit sluggish at first. However, the slight delay was quickly overshadowed by the joy I felt upon receiving my order. The quality of the products I purchased exceeded my expectations, making the wait entirely worthwhile. I am now a satisfied customer who will undoubtedly return to make additional purchases in the future. Thank you, Decluttr, for your reliability and exceptional service.
M Michael Hallman
64 days ago

The Ultimate Way to Declutter Your Life

I cannot express enough how much decluttr.com has simplified my life. The platform is not only easy to use but also incredibly efficient. Their allowance for CDs that aren't purchased on other used CD selling apps sets them apart from the rest. Decluttering has never been this rewarding and hassle-free. Thank you, decluttr.com, for making my decluttering journey a breeze!
C Cathryn Fleming
66 days ago

Turning Clutter into Cash: A Seamless Experience with Decluttr

Embarking on the journey of decluttering my space, I stumbled upon Decluttr.com, and boy, was I in for a treat! The process was not only easy – it was a breeze. With just a few simple steps, I was able to trade in my unwanted items for some extra cash in no time. What truly stood out was the lightning-fast turnaround time. After submitting my items, I received prompt updates and before I knew it, the cash was in hand. The efficiency of their system left me impressed and satisfied. Now, not only is my space tidier, but my wallet is also a bit heavier – all achieved with minimal effort on my end. Thank you, Decluttr, for making decluttering a truly rewarding experience!
C Constance McDonald
70 days ago

Unpacking Joy: A Seamless Experience with decluttr.com

From the very first click to the moment my package arrived, my journey with decluttr.com has been nothing short of exceptional. As a fervent music and DVD enthusiast, I found myself constantly delighted by the pristine condition of the products I received. It felt like unwrapping a gift each time, knowing that what lay inside was not just a purchase, but a piece of joy carefully preserved and beautifully presented. What truly sets decluttr.com apart is their attention to detail in packaging. Each item arrived meticulously wrapped, ensuring its safety and adding to the excitement of the unboxing. This level of care reflects the company's commitment to providing not just products, but experiences that leave a lasting impression. The reliability and quality of decluttr.com have made me a loyal customer, and I take great pleasure in recommending them to anyone seeking a seamless shopping experience. To decluttr.com, I extend my heartfelt thanks for consistently delivering happiness with every order.
R Robert Baggani
70 days ago

Decluttr has been a godsend!

My assessment for decluttr.com Decluttr has been a godsend! I can't consider a better method to Decluttr your property of books, cd's, films, tech. Decluttr makes the method as simple for the vendor as could be. I extremely advocate their providers.

Introduction

Decluttr.com is an online platform that offers a convenient and easy way to sell and buy used items such as electronics, CDs, DVDs, video games, and books. With its user-friendly interface and streamlined process, Decluttr.com has become a popular choice for individuals looking to declutter their homes or find great deals on pre-owned items. In this editorial review, we will explore the various aspects of Decluttr.com to help you make an informed decision.

Pros and Cons

  • Pros:
    • Simple and hassle-free selling process
    • Competitive prices offered for items
    • Wide range of products available for purchase
    • Free shipping on all orders
    • Quick payment processing
    • User-friendly website interface
  • Cons:
    • Limited options for certain product categories
    • Strict guidelines for item condition
    • Some customers reported delayed payment

User Experience

Decluttr.com provides a seamless user experience with its intuitive website interface. The process of selling items is straightforward, involving a few simple steps. Users can easily navigate through the website, search for products, and add them to their cart for purchase. The checkout process is hassle-free, allowing users to complete their transaction with ease. Overall, the user experience on Decluttr.com is highly commendable.

Pricing and Value for Money

Decluttr.com offers competitive prices for both selling and buying items. When selling your used items, you can expect to receive a fair market value based on their condition and demand. In terms of purchasing pre-owned items, Decluttr.com often has lower prices compared to traditional retail stores. This makes it a great platform for finding deals and value for money.

Customer Service

Decluttr.com strives to provide excellent customer service. Their customer support team is readily available to assist users with any queries or concerns. You can reach out to them via email or live chat, and they aim to respond promptly. However, some customers have reported issues with delayed responses or inconsistent support. It is worth noting that generally, the customer service provided by Decluttr.com is satisfactory.

Product Quality and Selection

Decluttr.com ensures that the items listed on their platform meet a certain standard of quality. They have a strict evaluation process in place to assess the condition of each item before it is listed for sale. This ensures that buyers receive products that are in good working condition. However, due to the nature of used items, there might be some variations in quality. The selection of products on Decluttr.com is extensive, covering a wide range of categories to cater to different interests and preferences.

Website Usability

The website usability of Decluttr.com is top-notch. The interface is clean, intuitive, and easy to navigate. The search functionality allows users to find specific items quickly, and the filtering options make it convenient to refine search results. The checkout process is seamless and hassle-free, enhancing the overall user experience. Whether you are selling or buying, the website usability of Decluttr.com is exceptional.

Returns and Exchanges

Decluttr.com offers a 14-day returns policy for buyers, allowing them to return items if they are not as described or if the buyer changes their mind. Returns are typically processed within a reasonable timeframe, and customers can expect a refund or exchange for their returned items. However, it is important to review the return policy and guidelines before making a purchase to understand the specific requirements and conditions applicable to returns and exchanges.

Promotions and Discounts

Decluttr.com frequently offers promotions and discounts on their website. They have seasonal sales, exclusive discounts, and special offers that provide additional savings for buyers. By subscribing to their newsletter or following their social media channels, you can stay updated on the latest promotions and maximize your savings on Decluttr.com.

Reputation

Decluttr.com has built a solid reputation as a trusted platform for buying and selling used items. They have been in operation for several years and have gained a large customer base. The company has received positive reviews from customers, highlighting their reliable service, fair pricing, and professional approach. Decluttr.com's reputation speaks for itself and is one of the reasons why it remains a popular choice among individuals looking to declutter or find affordable used items.

Payment Options

Decluttr.com offers various payment options to ensure convenience for their users. Sellers can choose to receive payment via check, direct deposit, or PayPal. Buyers can complete their transactions using major credit cards or PayPal, providing flexibility and ease of payment for both parties. The availability of multiple payment options contributes to a positive user experience on Decluttr.com.

Loyalty Programs

Currently, Decluttr.com does not offer a specific loyalty program. However, they do occasionally provide special discounts, promotions, or incentives to their loyal customers. By subscribing to their newsletter or following their social media channels, you can stay informed about any loyalty-related benefits or exclusive offers that become available in the future.

Customer Reviews

Customer reviews for Decluttr.com are generally positive. Many customers appreciate the simplicity of the selling process, the competitive pricing, and the quality of the products received. However, there have been some instances where customers experienced delays in payment or had concerns about the condition of certain items received. It is important to read customer reviews to gain insights into individual experiences and make an informed decision.

Community Involvement

Decluttr.com actively participates in community involvement by supporting various charitable initiatives. They partner with organizations to recycle or responsibly dispose of items that cannot be sold, reducing waste and promoting environmental sustainability. By engaging in community involvement, Decluttr.com demonstrates a commitment to making a positive impact beyond the realm of buying and selling used items.

Shipping and Costs

Decluttr.com offers free shipping on all orders, making it an attractive choice for buyers. They provide a pre-paid shipping label for sellers, ensuring that the shipping cost is covered when sending their items. This eliminates any additional expenses for sellers and adds to the overall value for money. However, it is important to note that shipping times may vary depending on the location and other external factors.

In conclusion, Decluttr.com is a reliable and convenient platform for selling and buying used items. With its user-friendly interface, competitive pricing, and commitment to customer satisfaction, it offers a seamless experience for decluttering and finding great deals. While there are some areas for improvement, the overall positive reputation, extensive product selection, and excellent website usability make Decluttr.com a trustworthy choice. Whether you're looking to sell your unwanted items or find affordable pre-owned products, Decluttr.com is definitely worth considering.