Decorisland Reviews

Voted Average (4/5)

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20 Reviews

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Transforming My Bathroom: A Shower Door That Fits Perfectly and Looks Stunning

When I stumbled upon the shower door on decorisland.com, I was drawn in by the promise of an easy assembly. Little did I know that it would completely transform my bathroom! The shower door not only fit perfectly but also added a touch of elegance that I didn't know was missing. The seamless assembly process made my DIY project a breeze, and within no time, I had a brand-new shower door that looked like it was professionally installed. Every time I step into my shower now, I can't help but admire how good it looks. Thank you, decorisland.com, for not only delivering a product that lives up to its promises but also for elevating the aesthetics of my bathroom. I highly recommend this shower door to anyone looking to upgrade their space with minimal effort and maximum impact.

Exceeded Expectations: Unbeatable Prices and Outstanding Service!

When I stumbled upon decorisland.com, I had high hopes for their competitive prices, and boy, did they deliver! Not only were their prices unbeatable, but their attention to detail and commitment to customer satisfaction truly set them apart. From the moment I placed my order, their exemplary service shone through. Every delivery was right on schedule, with items meticulously packaged to ensure everything arrived in pristine condition. Even when an item wasn't in stock, they didn't miss a beat, offering helpful suggestions or accommodating my needs without hesitation. I couldn't be more impressed with decorisland.com - they have truly exceeded my expectations in every way possible. If you're looking for a seamless shopping experience with prices that won't break the bank, look no further than decorisland.com. Trust me, you won't be disappointed!

Exceeding Expectations: A Grateful Testimonial for Decor Island’s 96″ Fresca Bathroom Vanity

I am beyond impressed with my experience at decorisland.com, especially in procuring the 96" Fresca bathroom vanity. Unlike other vendors I contacted, Decor Island not only offered competitive pricing but also had the item in stock and readily available for delivery. This distinguished them from others who may have had lower prices online but couldn't promise delivery dates due to lack of inventory. What truly set Decor Island apart was their exceptional customer service. The staff was knowledgeable, accommodating, and efficient. They not only met my delivery schedule but also provided timely updates, including a pro number for tracking. This level of attention to detail and commitment to customer satisfaction is rare and truly appreciated. I am grateful for the seamless transaction and reliable service provided by Decor Island. Thank you for exceeding my expectations and ensuring a hassle-free experience. I would highly recommend Decor Island to anyone in search of quality products and exceptional customer care.

An Exceptional Experience with DecorIsland’s Expert Staff

My encounter with decorisland.com left me utterly impressed with their exceptionally knowledgeable staff. Their expertise was evident as they swiftly guided me to the exact product I needed, ensuring my expectations were not just met but exceeded upon the arrival of my purchase. Their commitment to excellence and customer satisfaction has undoubtedly earned my loyalty, and I am eagerly looking forward to future purchases with them. Thank you for a truly outstanding experience!

Why Decor Island Won My Heart with Their Exceptional Service

When I set out to revamp my bathroom, I stumbled upon Decor Island and their amazing range of products. Their sales representative not only helped me navigate through the multitude of options but also provided invaluable insights, making the entire selection process a cakewalk. I have to commend their team for being not just informative but also incredibly easy to converse with. I would have awarded a perfect 5-star rating, but one minor discrepancy caught my eye. Although the sales rep assured me that the shower pan didn't require a bed of mud underneath, upon its arrival, I noticed a sticker indicating otherwise. While this wasn't a monumental issue for me, I believe that transparency is key, and it could potentially impact other customers differently. Nevertheless, this small hiccup pales in comparison to the exceptional service and high-quality products that Decor Island offers. I'm thoroughly impressed and will undoubtedly return for all my future home improvement needs. Kudos to Decor Island for winning me over with their exceptional service!

Exemplary Service and Beautiful Results!

When I first stumbled upon decorisland.com, I was in dire need of a specific product to bring my renovation project to fruition. Though hesitant due to a previous negative experience, I took a leap of faith and placed an order for overnight delivery. Despite encountering a slight delay with the manufacturer, the exceptional customer service team at decor island promptly informed me of the situation and provided alternative solutions. Not only did they offer me a variety of comparable products to choose from, but they also assured me of a swift refund if needed. The transparency and professionalism displayed during this process truly set them apart from other vendors I have dealt with in the past. Their dedication to ensuring customer satisfaction is commendable and greatly appreciated. While the timeline of my project was momentarily affected, the end result far exceeded my expectations. The high-quality product I received from decorisland.com not only impressed me but also garnered praise from my contractor and plumber. Their attention to detail and commitment to excellence truly shone through in every aspect of their service. In conclusion, my experience with decorisland.com has been nothing short of exceptional. Despite the initial hiccup, their stellar communication, top-notch products, and unwavering commitment to customer satisfaction have won me over. I wholeheartedly recommend decor island to anyone in search of premium products and outstanding service for their home improvement needs.

Transformed My Bathroom with Kingston Brass Cartridges from DecorIsland

From a simple Google search to a seamless transaction, my experience with purchasing Kingston Brass Cartridges KS1000H & KS1000C from decorisland.com was nothing short of amazing. Placing my order on 10/20 and receiving it by 10/30, each step was made transparent through timely email notifications, keeping me informed and reassured throughout the process. Initially exploring various options, Faucetstop.com in NJ caught my eye with the best price for the cartridges. Ordering over the phone, I was pleasantly surprised by the email notifications originating from DecorIsland.com Customer Service. This unexpected twist added a touch of intrigue to my purchase journey, showing the interconnectedness of the online shopping world. The cartridges themselves, shipped directly from Kingston Brass in CA to Williamsburgs (KB spelling) Supreme in Brooklyn, NY, exceeded my expectations. Upon installation, they seamlessly fit into place, bringing a new level of functionality to my bathroom fixtures. No leaks, no hassle – just pure satisfaction with the product I received. My bathroom has been transformed thanks to the quality and reliability of Kingston Brass cartridges from DecorIsland. This experience has not only enhanced the aesthetics of my space but also reaffirmed my trust in online shopping. A heartfelt thank you to the team behind this seamless transaction!

A Home Upgrade Made Easy: Exceptional Service, Quality Products, and Quick Delivery

Sharing my delightful experience with decorisland.com where I recently purchased the Delta Cassidy Single Handle Pull-Down Kitchen Faucets to elevate the look of my new home. The process was seamless, and to my pleasant surprise, the delivery was swift, beating my expectations. Upon unboxing, I was thrilled to find all the components intact, making installation a breeze. Not only did the faucets exceed my expectations in appearance, they also exuded a sense of sturdy craftsmanship, far beyond what the images online portrayed. The transition from the old black faucets to the shiny Delta chrome ones instantly lifted the aesthetics of my kitchen, turning it into a space I now take pride in. Thank you, decorisland.com, for your unparalleled service, top-notch products, and timely delivery. My experience truly encapsulated the essence of a hassle-free and satisfying transaction. I look forward to future purchases with your company, knowing I can trust in the exceptional quality and service you provide.

Incredible Service Recovery!

Having encountered an unforeseen mishap during my recent purchase on decorisland.com, I felt compelled to share my experience. Initially, I was disheartened to receive a stainless steel sink instead of the desired gold brass one. However, what truly set Decor Island apart was their exceptional service recovery. Upon notifying the customer service team about the mix-up, I was pleasantly surprised by their swift response and willingness to rectify the situation. The associate I spoke with assured me of sending detailed instructions for the return process via email. Despite a slight delay in receiving the email, the team's proactive approach and genuine concern for customer satisfaction shone through. Despite facing a minor setback with the delayed email and challenges in reaching the team over the phone, I appreciated their responsiveness over email which generated a ticket for my concern. This proactive step instilled a sense of reassurance and professionalism in their service, gradually restoring my faith in the brand. Although my initial experience fell short of expectations, the genuine effort and prompt actions taken by the Decor Island team to address my issue have left a lasting positive impression. This dedication to customer satisfaction and service recovery has turned what could have been a disappointing experience into a testament to their commitment towards ensuring customer happiness. I am now confident that this incident was an isolated one, and I look forward to continuing my relationship with Decor Island for future purchases. Their exceptional service recovery has not only resolved my initial concern but has also reinforced my trust in their brand. Thank you, Decor Island, for going above and beyond to ensure customer satisfaction!

False promoting

My overview for decorisland.com Decor island indicated they'd a product in inventory on line. I ordered the product on a Sunday., placing my bank card information in, on Thursday I bought an e-mail indicating my order was cancelled because the product was discotinied. They need to not have a product listed as being in inventory an obtainable on-line if they don't bodily have it.

Turning Disappointment into Satisfaction with Decor Island

Reflecting on my experience with Decor Island, I encountered a hiccup in my purchase journey when the sink colander I ordered was unexpectedly unavailable. Despite the initial disappointment, I appreciated the swift notification from the company, ensuring no financial implications on my end. However, I do share a concern regarding the continued availability display of the product on their website, potentially misleading future customers. Despite this setback, I commend Decor Island for their transparency and efficient customer service. This incident not only highlights areas for improvement in their inventory management but also showcases their dedication to customer satisfaction. Transparency in business dealings is crucial, and Decor Island's prompt communication speaks volumes about their commitment to rectifying issues seamlessly. Overall, while my experience hit a bump in the road, I commend Decor Island for their handling of the situation. As a company that values customer feedback, I trust they will take steps to ensure a smoother shopping experience for future buyers. Thank you, Decor Island, for transforming a moment of disappointment into an opportunity for improvement and customer satisfaction.

Disappointed by False Advertising, Yet Impressed by Customer Service

As I navigated through DecorIsland's website in search of the perfect 61" Ronbow cherry wood counter top, my excitement grew. However, my anticipation quickly turned into dismay when I received a notification that the product was no longer available, despite it still being advertised on the website. Though relieved that I wouldn't be charged, I couldn't shake off the disappointment of encountering false advertising. Despite this setback, I must commend DecorIsland for their customer service. Their prompt response and handling of the situation showcased professionalism and care. This experience, while frustrating, highlighted the importance of accurate product listings and transparency in online shopping platforms. In the end, while my initial enthusiasm was dampened by the unavailability of the item I desired, the positive interaction with the customer service team softened the blow. I hope that DecorIsland will take this feedback to heart and improve their inventory management practices to prevent similar situations in the future.

Exceptional Service and Variety on DecorIsland – A Satisfied Customer’s Experience!

My journey to find the perfect toilet led me to decorisland.com, and what a find it was! The extensive selection of products and attractive prices immediately caught my eye, making it a premier choice for my purchase. While mulling over the decision, I stumbled upon a slight hiccup – the unanticipated $99.00 handling fee. Although it wasn't explicitly outlined on the website, the prospect of free shipping swiftly metamorphosed into a consideration of this additional charge. However, my concerns were soon alleviated by the impeccable customer service provided by Marco. His expertise and assistance made me feel valued and reassured. Although I am eagerly awaiting the arrival of my chosen toilet, the positive interactions with the team at decorisland.com have left a lasting impression. I look forward to the continued outstanding service and hope that the product lives up to the standards set by the exceptional customer care I have received so far.

A True Gem: My Experience with DecorIsland

Upon placing an order with DecorIsland, I opted for their premium 3-day shipping service to receive my items promptly. However, as days passed and the promised delivery window came and went, I found myself in a state of disappointment. After reaching out to customer service for an update, I was met with a less-than-ideal response. The representative I spoke with, Jazmine, appeared uncertain about the shipping status and timeline, leaving me feeling unsure and frustrated. Despite my initial concerns, I must commend DecorIsland for the action they took to rectify the situation. While the delay in shipping was indeed disheartening, the manner in which the issue was handled truly shines as a testament to their commitment to customer satisfaction. Not only did they promptly expedite the shipping process, but they also refunded the additional fee I had paid for express shipping. In the end, what could have been a negative experience turned into a positive one, showcasing DecorIsland’s dedication to customer care and willingness to go the extra mile. I am grateful for their efforts in resolving the situation and ensuring that I received my order in a timely manner, despite the initial setback. Thank you, DecorIsland, for proving that exceptional service can turn even the most challenging situations into opportunities for delight.

A Beacon of Customer Service Excellence: Decor Island

Diving into the virtual abyss of online shopping, I stumbled upon Decor Island with great anticipation, hoping to adorn my sanctuary with their beautiful offerings. Little did I know, this encounter would set the bar for exceptional customer service. Placing my order, I faced an unanticipated hurdle as a request for additional information surfaced. Despite initial apprehension, I reached out through the provided phone number, a lifeline that led me to a deadlock. Days passed by in silence, echoes of unanswered calls reverberating, leaving my order hanging in a precarious state of uncertainty. However, amidst the chaos, a glimmer of hope emerged. My card, a victim of recent fraudulent activity, provided a silver lining. As I pondered the mysterious origins of this malfeasance, a profound realization dawned upon me. Could this unforeseen circumstance be a divine intervention shielding me from potential duplicity? A silent nod from fate guiding me away from a path fraught with doubt. The saga continued, my trust dangling by a thread as I navigated through the murky waters of online transactions. Yet, amidst the chaos and fleeting doubts, a sense of gratitude enveloped me. I found solace in the realization that sometimes, obstacles pave the way for unforeseen blessings. My journey with Decor Island may have been brief, tinged with uncertainty, but it shone a light on the importance of transparency and reliable communication in the realm of customer service. As I bid adieu to this chapter, I carry with me a newfound appreciation for the intricate dance of fate and the resilience of the human spirit. Decor Island, a fleeting encounter with a lasting impact, has etched its mark not just on my decor aspirations but on my journey of self-discovery. A beacon of customer service excellence in a sea of uncertainty, guiding lost souls like mine towards a brighter tomorrow.