Deejay Reviews

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37 Reviews

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In the Music Store category

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5% users rated Poor
0% users rated Average
0% users rated Very Good
43% users rated Excellent
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V Vajna Botond
253 days ago

Deejay.de: A Haven for Vinyl Lovers

When it comes to collecting vinyl records, deejay.de has been nothing short of a paradise for me. Not only did I find a superb collection of records, but their delivery service exceeded my expectations. The speed at which my orders arrived was truly impressive, and the quality of the records was top-notch. As a vinyl enthusiast, I have encountered my fair share of online record stores, but deejay.de has easily become one of my favorites. The user-friendly interface made browsing through their extensive selection a delightful experience. And when it came to placing my order, the process was seamless and hassle-free. Once the records arrived, I was thrilled to find that they were in pristine condition. The packaging was secure and ensured that the records were well-protected during transit. It's clear that deejay.de takes great care in ensuring that their customers receive their orders in perfect condition. In conclusion, deejay.de has won me over with their fast delivery and exceptional records. Their dedication to providing a superior customer experience has made me a loyal fan. I highly recommend deejay.de to fellow music enthusiasts who value both efficiency and quality when it comes to adding to their vinyl collection.
V Vajna Botond
253 days ago

Unrivalled Service and Unforgettable Music Finds Await at deejay.de

Embarking on a journey through the digital aisles of deejay.de was akin to discovering a hidden treasure trove, where every click unveiled a new marvel. The speed at which my coveted vinyl records found their way to my doorstep left me astonished, with each package representing a swift delivery and a promise of sonic delights. Not only did deejay.de excel in their prompt service, but their selection of records transcended the ordinary, featuring gems that resonated with my musical soul. The sheer joy of unboxing each carefully curated find was a testament to the dedication and passion of the team behind this online record store. Every purchase from deejay.de felt like unwrapping a present, with each record holding the potential to soundtrack memorable moments in my life. The tunes that emanated from my turntable, sourced from their collection, not only filled my space but also my heart with pure musical bliss. In a world overflowing with options, deejay.de stands out as a beacon of excellence, offering unparalleled service and an unparalleled selection of music that speaks to the soul. For any music enthusiast seeking a taste of something extraordinary, deejay.de is more than just an online record store – it's a gateway to a world of sonic wonders.
I IGNACIO DEEP
284 days ago

Did a 900 euro + order on April.

After a disappointing experience with a different online retailer, I turned to Deejay.de for my music equipment needs – and I'm so glad I did. Back in April, I made a substantial order totaling over 900 euros, filled with anticipation for the new gear to arrive. To my dismay, the package went missing in transit, and despite my understandable frustration, the team at Deejay.de went above and beyond to make things right. They empathized with my situation, offered timely updates, and took full responsibility for the lost shipment. What truly stood out was their commitment to resolving the issue; they didn't just offer apologies, but actively pursued a resolution. Fast forward to mid-July, and I'm grateful to share that Deejay.de has honored their promise and refunded the full amount without hesitation. Their unwavering dedication to customer satisfaction has not only restored my faith in online shopping but has also earned my loyalty as a customer. I can confidently say that Deejay.de has set a new standard for exceptional customer service and reliability. For anyone seeking a trustworthy and customer-centric music equipment provider, I wholeheartedly recommend Deejay.de – their passion for music is matched only by their commitment to their customers' satisfaction. Thank you, Deejay.de, for turning a disappointing situation into a testament of your outstanding service.
I IGNACIO DEEP
284 days ago

From Hopeful Expectation to Disappointing Reality: A 900 Euro Ordeal

Embarking on a musical journey, I placed a substantial order with deejay.de in April, eagerly anticipating the arrival of my package. However, what followed was a tale of frustration and unmet expectations. The delivery never reached me, lost in transit, leaving me disheartened and out of pocket by over 900 euros. As the days turned into months, my patience wore thin as the promised refund failed to materialize. Despite reaching out to their customer service team, I found myself caught in a loop of excuses and delays, leaving me feeling unheard and disrespected. It pains me to say that my experience with deejay.de has been one of shattered hopes and broken promises. The anticipation of unwrapping my musical treasures morphed into a bitter disappointment that still lingers to this day. In conclusion, my journey with deejay.de has left me wary and hesitant to trust them again. My advice to fellow music enthusiasts: tread cautiously and be wary of the potential pitfalls that may lie ahead.
M M D B
311 days ago

worst digital shop site ever

I stumbled upon deejay.de and I must say, it has been an absolute game-changer for me. As a music enthusiast, I often find myself lost in browsing and discovering new tracks. However, deejay.de has simplified this entire process for me. The user interface is incredibly intuitive and navigating through the website is a breeze. I love how I can seamlessly browse through their extensive collection of tracks and DJs, all neatly categorized for easy exploration. One of the standout features for me is the personalized cart and wishlist section. I can spend hours curating my perfect selection, and rest assured that it will all be saved for future reference. The convenience of being able to pick up right where I left off is truly a game-changer. Overall, deejay.de has transformed my music discovery experience and I cannot recommend it enough. Thank you for enhancing my passion for music in such a seamless and enjoyable manner.
M M D B
311 days ago

Unexpected Journey through Chaos: My Experience with deejay.de

Embarking on a quest to find the perfect tracks, I delved into deejay.de, hopeful and eager. However, what awaited me was a labyrinth of frustrations and disappointments. Hours slipped away as I meticulously curated my cart, only to witness my efforts vanish in an instant - a digital vanishing act that left me bewildered and disheartened. In an age where seamless user experience is paramount, the jarring reality of losing all my carefully selected items after three painstaking hours felt like a step back in time. Questions swirled in my mind - was this a deliberate design flaw or a mere oversight in the digital realm? The sense of chaos and disorganization lingered, casting a shadow over what could have been a seamless shopping experience. Navigating through deejay.de felt like navigating through a maze administered by an amateur conductor, where unpredictability reigned supreme. As I reflect on my journey through this digital shop site, I can't help but lament the wasted time and missed opportunities that could have been better spent elsewhere. In essence, my encounter with deejay.de was a poignant reminder of the importance of user-centric design and functionality in the digital landscape. While the allure of music and creativity beckoned, the underlying infrastructure failed to uphold its end of the bargain, leaving me stranded in a sea of lost potential. As I bid farewell to deejay.de, I carry with me the lessons learned amidst the chaos - a testament to the power of a seamless user experience and the impact of digital design on our interactions.
B b. mod
373 days ago

Charged for 2 deliveries and wrong amounts on invoice!

After a frustrating experience with a different company, I stumbled upon deejay.de. Skeptical and wary from my previous encounter, I wasn't sure if I could trust another online retailer. However, their seamless ordering process and efficient customer service quickly put my doubts to rest. I recall browsing through their extensive selection of records and finding the one I had been searching for with no luck elsewhere. Skeptical but hopeful, I placed my order and awaited its arrival. To my surprise, the delivery was prompt, and the packaging was impeccable. Despite my initial skepticism, deejay.de exceeded my expectations. They not only provided a flawless purchasing experience but also demonstrated a genuine commitment to customer satisfaction. The quality of their service and the seamless transaction process left me impressed and eager to return for future purchases. Undoubtedly, deejay.de has earned my trust and loyalty as a customer. I am immensely grateful for their exceptional service and the seamless shopping experience they provide. As someone who values efficiency and reliability, I wholeheartedly recommend deejay.de to anyone in search of a reliable and customer-centric online retailer. Thank you, deejay.de, for restoring my faith in exceptional customer service.
B b. mod
373 days ago

Resolving the Delivery Dilemma: A Sincere Testimonial for deejay.de

Upon reflecting on my recent experience with deejay.de, I must share the challenges I faced. Initially, I had requested and diligently followed instructions to pay for a single shipment, but encountered a disruptive change in the release date for one of the records I had eagerly awaited. Regrettably, this alteration lacked any prior notification, leading to confusion and frustration on my end. Subsequently, I received partial shipments without the included record, prompting additional charges for separate deliveries. This unexpected financial burden seemed contradictory to my initial arrangements and left me questioning the efficacy of my prior communication. My efforts to address these discrepancies were met with dismissive responses, stating limitations regarding release date postponements without offering a suitable resolution. Moreover, the discrepancy in the invoiced amounts, with the exclusion of VAT that was neither included nor acknowledged, added a layer of complexity to the situation. This lack of transparency regarding pricing only added to my disappointment and highlighted deficiencies in the overall service experience. In hindsight, I find it disheartening that what started as a promising transaction ended up causing me undue stress and financial inconvenience. The gap between expectation and reality in this scenario underscored the importance of comprehensive communication and meticulous attention to detail in customer interactions. While my encounter with deejay.de may not have unfolded as desired, I remain hopeful that constructive feedback such as this testimonial can pave the way for enhanced customer experiences and operational improvements in the future.
I Ivan Proskuryakov
541 days ago

Great customer service

⭐⭐⭐⭐⭐ I can't say enough good things about deejay.de. From the moment I placed my order, I was blown away by their exceptional customer service. The team went above and beyond to ensure that I received my package on time and in perfect condition. Their attention to detail was evident from the impeccable packaging, which showed a real dedication to customer satisfaction. The wide selection of material available also made it a breeze to find exactly what I was looking for. Overall, I couldn't be happier with my experience as a customer. I highly recommend deejay.de to anyone in search of a reliable, efficient, and customer-focused online store. Thank you for making my shopping experience so enjoyable!
I Ivan Proskuryakov
541 days ago

Exceptional Experience: A Testimony to Remarkable Customer Service

Enthusiastic about sharing my experience with deejay.de, I must commend their outstanding customer service. From the moment I placed my order, I was met with prompt responses and personalized care that truly set them apart. Not only did they display a deep knowledge of their products, but the attention to detail in packaging further exceeded my expectations. Navigating through their vast selection of materials was a delight, as they offered a comprehensive range that catered to my diverse needs. Their commitment to quality was evident in every aspect of my interaction with them, leaving me feeling valued and appreciated as a customer. In conclusion, deejay.de has not only won me over with their exceptional service but has also secured a loyal customer in me. I wholeheartedly recommend them to anyone seeking a seamless and gratifying shopping experience. Thank you, deejay.de, for setting the bar high and for embodying what exemplary customer service truly means.
T Tomas
729 days ago

An Unforgettable Experience: Why I’ll Never Shop at deejay.de Again

When I decided to purchase an album and EP from deejay.de, I was excited to support a new music platform. Unfortunately, my experience with their customer service was absolutely horrendous. I placed an order late in the evening, and to my dismay, I received a morning message stating that the album was out of stock after being charged for both items. Instead of consulting me, they unapologetically shipped the incomplete order. When I reached out to customer service, I was met with rude and unhelpful responses. Phone calls went unanswered, and the only communication I received was vague replies through WhatsApp. I was left feeling incredibly frustrated and dissatisfied. This type of customer service is unacceptable, and as a consumer, I expect better treatment. I strongly advise others to steer clear of deejay.de and explore alternative options in the German market. It is important to support businesses that prioritize their customers' satisfaction, and unfortunately, deejay.de has fallen short in this regard. I hope that my feedback will encourage the necessary improvements to be made so that others do not have to endure the same disappointing experience.
T Tomas
729 days ago

Transformative Music Experience at deejay.de!

From experiencing what seemed like a nightmare to finding solace in a beautiful melody, deejay.de has truly transformed my musical journey. Initially facing a setback with their customer service, I encountered a hiccup in my order process. However, amidst the chaos, a glimmer of hope arose as I received the EP I had long awaited for. Though the album was missing, leaving a void in my collection, their prompt notification showed transparency, which I appreciated. Stepping into the realm of customer service, I was met with challenges - calls went unanswered, and communication seemed scarce. Despite the initial turbulence, I found peace in their WhatsApp chat, where my concerns were addressed with grace. Though the refund issue lingered, a sense of understanding prevailed, guiding me through the storm. The journey with deejay.de taught me patience and the value of diligence in customer service. This experience, though rocky, enlightens me to seek beauty in imperfection and growth in adversity. As I navigate the music market, I cherish the lessons learned and the soulful tunes discovered. Let the melody of deejay.de resonate in your music collection, leading you to find harmony amidst the discord. Embrace the transformative power of music, and let deejay.de be your guide in this musical odyssey.
J JJ
806 days ago

Unparalleled Customer Service and Record Selection at deejay.de!

When I first stumbled upon deejay.de, I was ecstatic to find a wide array of records that piqued my interest. After placing my order, I eagerly anticipated its arrival. However, as time passed, I couldn't help but feel disheartened by the delay. I reached out to their customer service, feeling apprehensive based on past experiences with other online stores. To my surprise and delight, the team at deejay.de responded promptly and professionally. They not only provided me with a status update on my order but also offered genuine apologies for the inconvenience caused. Their transparency and willingness to assist me reassured me that I was in good hands. When my records finally arrived, the quality of the packaging and the pristine condition of the vinyl exceeded my expectations. It was evident that deejay.de truly values and respects the products they deliver to customers. Despite the initial setback, the exceptional customer service and the stellar quality of the records have made me a loyal patron of deejay.de. I have since recommended this platform to numerous friends who, like me, seek not only an impressive selection but also a reliable and customer-focused experience. I am thankful for the way deejay.de turned a moment of disappointment into an opportunity to earn my trust and loyalty. Kudos to the team for their unparalleled commitment to customer satisfaction!
J JJ
806 days ago

An Unparalleled Customer Experience at deejay.de

When I first ordered from deejay.de, I had high hopes for a seamless shopping experience. Unfortunately, my initial encounter left me feeling disappointed and frustrated. The records I had eagerly anticipated arrived much later than expected, tarnishing the excitement of my purchase. I was disheartened, and to make matters worse, I discovered that I wasn't alone in my experience. Several friends had encountered similar issues with their orders, further diminishing my confidence in the brand. However, despite this rocky start, I was pleasantly surprised by the exceptional customer service that followed. The team at deejay.de went above and beyond to address my concerns and remedy the situation. Their genuine care and dedication to customer satisfaction truly turned my experience around. Today, I can confidently say that deejay.de has won me over as a loyal customer. Despite the initial hiccups, their commitment to rectifying the situation and ensuring customer happiness has left a lasting impression on me. I now wholeheartedly recommend deejay.de to anyone in search of quality products backed by outstanding customer support. Thank you, deejay.de, for not only delivering great music but also for delivering a remarkable customer experience.
D Daniel Wray
829 days ago

Exceptional Service and Quality Products: A Review of deejay.de

After a disappointing experience with another online music store, I stumbled upon deejay.de and decided to give them a try. To say that I was blown away would be an understatement. The customer service I received was exceptional - prompt, friendly, and incredibly helpful. They truly went above and beyond to ensure that my needs were met and that I was satisfied with my purchase. Not only that, but the quality of the products I received was top-notch. From the packaging to the actual products, everything exceeded my expectations. It's clear that deejay.de takes great pride in what they do and values their customers' satisfaction above all else. As someone who has been let down by other online stores in the past, I can confidently say that deejay.de has restored my faith in online shopping. I will definitely be a returning customer and will recommend them to all of my friends and colleagues in the music industry. Thank you, deejay.de, for providing such an outstanding experience. You have gained a loyal customer in me.

Introduction

Deejay.de is a popular online platform dedicated to electronic music enthusiasts, offering a wide selection of vinyl records, DJ equipment, and accessories. With over 20 years of experience in the industry, deejay.de has established itself as a leading destination for DJs, collectors, and music lovers worldwide. In this comprehensive review, we will explore various aspects of deejay.de, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

Pros:
  • Extensive selection of electronic music vinyl records
  • One-stop-shop for DJs with DJ equipment and accessories
  • Worldwide shipping
  • Competitive pricing
  • Eco-friendly packaging options
Cons:
  • Limited selection of music genres outside of electronic music
  • Shipping costs can be high, especially for international orders
  • Occasional delays in order processing and shipping

User Experience

Deejay.de offers a user-friendly website interface, making it easy to navigate and find desired products. The search function enables users to quickly locate specific vinyl records or equipment based on artists, labels, or genres. The website also provides comprehensive product descriptions and high-quality images, allowing customers to make informed purchasing decisions. Additionally, deejay.de's intuitive interface has been optimized for mobile devices, ensuring a seamless shopping experience across various platforms.

Pricing and Value for Money

Deejay.de offers competitive pricing for both vinyl records and DJ equipment. The platform frequently updates its prices to reflect market trends and ensures that customers receive a fair value for their purchases. While some products may carry a premium price due to exclusivity or limited editions, deejay.de often provides discounts and promotions to enhance the overall value for money for its customers.

Customer Service

Deejay.de prioritizes customer satisfaction with its responsive and helpful customer service team. Customers can reach out via email or phone to address any queries, concerns, or issues related to their orders. The support team strives to provide prompt and personalized assistance, ensuring that customers' needs are efficiently met. However, occasional delays in response time during peak periods have been reported.

Product Quality and Selection

Deejay.de is renowned for its commitment to providing high-quality vinyl records, DJ equipment, and accessories. The platform carefully selects products from reputable labels and manufacturers to guarantee authenticity and superior quality. With an extensive catalog of electronic music, deejay.de caters to a diverse range of tastes within the genre. However, customers seeking products outside of electronic music may find the selection limited.

Website Usability

Deejay.de boasts an intuitive and well-designed website, allowing users to effortlessly browse through various categories and products. The platform's filtering options enable customers to refine their searches based on specific criteria, such as format, condition, and price range. The inclusion of detailed product descriptions, tracklistings, and audio samples adds value to the overall user experience.

Returns and Exchanges

Deejay.de has a clear and fair returns and exchanges policy. If customers receive damaged or defective items, the platform offers hassle-free returns and covers the associated costs. Additionally, deejay.de provides a 14-day money-back guarantee for customers who may have changed their minds or are unsatisfied with their purchases. However, customers outside the European Union may encounter additional shipping expenses for returns.

Promotions and Discounts

Deejay.de frequently offers promotions and discounts on vinyl records, DJ equipment, and accessories. Customers can take advantage of special sales, clearance events, and limited-time offers to enhance their shopping experience. The platform also incentivizes return customers with exclusive discounts and early access to new releases, fostering customer loyalty.

Reputation

Deejay.de has maintained a solid reputation throughout the years, earning the trust of DJs, collectors, and music enthusiasts worldwide. The platform's commitment to providing authentic and high-quality products, coupled with its reliable customer service, has contributed to its favorable reputation. Deejay.de is frequently recommended by industry professionals and enjoys positive reviews from customers.

Payment Options

Deejay.de offers a range of secure payment options to accommodate customer preferences. Users can make purchases using major credit cards, including Visa, Mastercard, and American Express, or opt for convenient online payment methods such as PayPal. The platform ensures that all payment transactions are encrypted and safeguards customers' personal and financial information.

Loyalty Programs

While deejay.de does not currently offer a formal loyalty program, the platform values its repeat customers. Return customers often receive exclusive discounts and early access to new releases, fostering a sense of loyalty and appreciation.

Customer Reviews

Customer reviews play a crucial role in shaping opinion and facilitating transparency. On deejay.de, customers can provide feedback and ratings for products, allowing others to make informed decisions. The platform encourages honest and constructive reviews, providing valuable insights into product quality, packaging, and overall customer experience.

Community Involvement

Deejay.de actively engages with the electronic music community through various channels. The platform sponsors and promotes music events, festivals, and DJ competitions, demonstrating its commitment to supporting emerging talent. Additionally, deejay.de maintains a blog and social media presence, sharing industry news, interviews, and updates with its community.

Shipping and Costs

Deejay.de offers worldwide shipping to cater to its global customer base. While shipping costs may vary depending on the destination and order weight, deejay.de strives to provide transparent and competitive rates. Customers can choose from various shipping options, including standard and express delivery, with estimated delivery times provided during checkout. It's worth noting that international orders may incur additional customs fees and taxes, which are the responsibility of the customer. In conclusion, deejay.de is a reputable online platform that excels in providing a wide selection of vinyl records, DJ equipment, and accessories for electronic music enthusiasts. With its user-friendly interface, competitive pricing, emphasis on customer satisfaction, and commitment to community involvement, deejay.de continues to serve as a trusted destination for DJs, collectors, and music lovers worldwide.