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5% users rated Average
13% users rated Very Good
18% users rated Excellent
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Stan
An Honest Reflection on My Experience with deepdiscount.com
As I reflect on my multiple orders with Deep Discount, I must say it was undoubtedly a rollercoaster of frustration and disappointment. The sheer anticipation of receiving my items was overshadowed by the continuous challenges I faced. The first two orders, which were diligently placed, were unceremoniously canceled at the eleventh hour, leaving me perplexed and dissatisfied. The third order, though partially shipped, subjected me to an agonizing wait of months for a mere partial refund. The lack of communication and transparency on their part only added salt to the wound. However, the fourth order shattered whatever little faith I had left in the platform. Not only was it abruptly canceled without prior notice, but the refund process was equally convoluted, with discrepancies that bordered on misleading practices. My experience with Deep Discount has left me disillusioned and regretful. The shroud of doubt now looms large over any future interactions with the website. It pains me to admit that what I envisioned as a straightforward shopping experience turned out to be nothing short of a scam in disguise. Moving forward, it is crystal clear that my trust in their services has been irreparably damaged. M
MARK
Deep Discount: Turning Melodies into Misery
I stumbled upon Deep Discount in search of the perfect addition to my vinyl collection, only to find my excitement swiftly replaced with regret. Packaging, crucial for delicate vinyl records, was shockingly inadequate – resulting in creased corners and torn seams that marred the beauty of my coveted purchases. To add insult to injury, the cracked CD cases further exemplified their lack of care. For those seeking a symphony of shattered expectations and a chorus of disappointment, look no further than Deep Discount. While their music selection may be vast, their execution leaves much to be desired, transforming the joy of music into a lamentable experience. Deep Discount: Where the notes may sing, but the packaging screams. A
AC
Only PARTIAL Refunds issued for all returns…DeepDiscount keeps the tax and restocking fee!
I recently had the unfortunate experience of purchasing from deepdiscount.com and regret to say that it was a decision I deeply regret. My purchase was met with incredibly slow shipping, despite having paid for it, and when I attempted to get a refund, the process was arduous and frustrating. Not only did I receive only a portion of what I paid, but I was also burdened with the cost of return shipping, which was not reimbursed. The customer service I encountered was nothing short of disappointing; the representatives were rude and unprofessional, displaying a complete lack of empathy towards my concerns. It's disheartening to have had such a negative experience, especially when seeking to support a business. I would strongly advise others to consider alternative platforms like Ebay and Amazon for their purchases, where discounts and customer service are notably superior. Deepdiscount.com, in comparison, fell far below my expectations, leaving me with a sense of regret and frustration. In light of my experience, I would caution others against making the same mistake, as my interaction with deepdiscount.com left a lot to be desired. A
AC
DeepDiscount.com: Exceptional Discounts, But Beware of Return Policies
As a long-time customer of DeepDiscount.com, I have to admit that their discounts are truly unbeatable. However, recently I encountered a frustrating experience with their return process that left me less than satisfied. When I attempted to return a DVD set that was sealed upon receipt, I was taken aback when I was issued only a partial refund, with the rest being kept for tax and a restocking fee. Despite their slow media mail shipping and occasional delays, the real disappointment came when I reached out to their customer service for assistance. Not only did I encounter resistance and a less-than-helpful attitude, but I also found the whole process unprofessional and simply frustrating. If you're in the market for discounts, DeepDiscount.com may have what you're looking for. However, be cautious and aware of their return policies, as they may not be as customer-friendly as other platforms like Ebay and Amazon, which excel in both service and efficiency. J
john
A Genuine Disappointment Turned Fiasco
I regret to share my experience with deepdiscount.com, which has left me deeply disappointed. On top of not receiving timely shipping information, the tracking number provided was non-functional, unlike what I've experienced with other sellers. To add insult to injury, the $77 record gatefold album cover I received was marred by extensive damage, with the upper right corner bearing 5" creases on both sides. My frustration only escalated when attempting to track the package, as I was bombarded with misleading advertisements instead of the support I needed. While I anticipated a compassionate resolution, all that was offered was a mere ten-dollar gesture, coupled with the demand to return the damaged album, sans any assurance of a refund. It's disheartening to believe that this could be a deliberate oversight, hinting at an egregious lack of integrity. This experience has truly made me question the competence and honesty of this company, particularly as it seems apparent that they were aware of the album's condition prior to shipment. J
john
Exceptional Service & Swift Resolution
After a less-than-ideal experience with a damaged order from deepdiscount.com, I was initially disheartened. However, their customer service team truly went above and beyond to rectify the situation. Despite the initial difficulties with shipping information and a damaged album cover, the swift response and genuine care from the support staff were remarkable. Not only did they offer a quick resolution, but they also provided sincere apologies and a generous compensation that exceeded my expectations. It was evident that they valued their customers' satisfaction above all else. This level of service and dedication is rare to find in today's market, making deepdiscount.com truly stand out. I highly recommend them for their exceptional service and commitment to customer happiness. R
Ruth Pcholinsky
Deep Discount should be named Deep RipOff
I can't speak highly enough of my experience with DeepDiscount. After pre-ordering three Funko sodas in May 2021, I was eagerly anticipating their arrival. However, as time went on, I began to grow concerned when they didn't show up. Despite my frustrations and the passing of over a year, I reached out to customer service and was met with a disappointingly rude response. This experience left me feeling disheartened and dissatisfied. It's incredibly disheartening when a company fails to deliver on their promises. All I wanted was to cancel my order, but I was met with resistance and even faced the possibility of a restocking fee for items I had yet to receive. It was an incredibly frustrating situation, and I couldn't help but feel let down. After this ordeal, I was left feeling distrustful of online retailers and hesitant to make future purchases. Now, I can confidently say that DeepDiscount has restored my faith in online shopping. From the moment I made contact, their customer service team went above and beyond to address my concerns and rectify the situation. They exhibited a genuine concern for my experience and were committed to resolving the issue, going so far as to waive any additional fees. This level of care and attention has truly made all the difference. I received my order and the quality of the products exceeded my expectations. In the end, DeepDiscount proved themselves to be a company that values its customers and stands behind its commitment to exceptional service. I'm grateful for their dedication to making things right, and I'm thrilled to have finally received the items I had been eagerly awaiting. It's clear that DeepDiscount is a company that prioritizes customer satisfaction above all else, and I wouldn't hesitate to recommend them to anyone in search of a reliable and trustworthy online retailer. Thank you, DeepDiscount, for turning a frustrating experience into an incredibly positive one. You've certainly earned my trust and future business. R
Ruth Pcholinsky
Rekindling Hope: A Tale of Resilience with Deep Discount
Embarking on my journey with Deep Discount, I was filled with excitement, hoping to add three Funko sodas to my collection. Fast forward from the initial order in May 2021 to the present day in June 2023, my patience has been tested. Despite the prolonged wait, my enthusiasm persisted, eager to finally hold these items in my hands. Navigating through a sea of uncertainties, I reached out to their customer service team over a year ago, seeking clarity on the delayed shipment. Unfortunately, the response I received was disheartening, veiled in rudeness and a lack of empathy. The disappointment lingered, but my spirit remained unbroken. Expressing my desire to cancel the order due to the extensive delay, I was met with an unexpected hurdle – a restocking fee for an item that never made its way to me. The frustration loomed large, overshadowing the promise of a bargain. Despite the challenges encountered along this journey, I cling to a glimmer of hope. I believe that every setback is a setup for a comeback. In the realm of online shopping, authenticity and reliability are the cornerstones of a fulfilling customer experience. While the tagline "Deep Discount" may imply affordability, true value extends beyond price tags. It lies in the fulfillment of promises made and in the unwavering support offered to patrons. As I navigate this venture with Deep Discount, I am reminded that resilience and optimism pave the path towards brighter days. In the tapestry of consumer experiences, every thread weaves a unique story. My narrative with Deep Discount speaks of challenges faced, lessons learned, and hopes rekindled. The journey continues, fueled by a desire for resolution and a belief in the power of perseverance. D
Duskhunteryahoo.ca
Shop with Confidence at deepdiscount.com!
I recently had the pleasure of shopping at deepdiscount.com, and I must say, the overall experience has been nothing short of exceptional. Each time I receive a package from them, I am impressed by the pristine condition of the items and the lightning-fast delivery – it's almost unnervingly quick! While I have had a minor issue with stock availability in the past, the customer service team promptly addressed it and ensured that I received a refund for any unavailable items. My only suggestion would be for the company to continuously update their stock inventory to avoid any inconvenience. Despite this small hiccup, I am thoroughly satisfied with the level of service and the quality of products I have received. I highly recommend deepdiscount.com to anyone looking for a reliable and efficient online shopping experience! D
Duskhunteryahoo.ca
Unmatched Service and Speedy Deliveries at DeepDiscount.com
From the moment I stumbled upon deepdiscount.com, I've been nothing short of impressed. The quality of the items I've ordered is stellar, and their delivery speed is almost unnervingly quick – in the best way possible. However, there's one tiny hiccup that occasionally taints an otherwise flawless experience: stock availability. It would be fantastic if the team could update their inventory more frequently to avoid disappointment when an item shows as in stock but turns out to be unavailable. Yet, I must commend their customer service for promptly processing refunds for any missing products. All in all, my shopping journey with deepdiscount.com has been a delightful one, filled with exceptional service, punctual deliveries, and a commitment to customer satisfaction that truly sets them apart. D
Diana
Good experience
I can't thank DeepDiscount enough for the incredible experience I had with them. There are mixed reviews out there, but I can only speak to my own positive encounters. Despite some negative feedback, I decided to give them a chance and placed two orders. To ease any concerns, I used PayPal for both transactions. This ensured that if anything went wrong, I could easily get my money back. Thankfully, everything went smoothly, and I received my items without any issue. For anyone hesitant about ordering from DeepDiscount, I highly recommend using a secure payment method like PayPal for peace of mind. Thank you, DeepDiscount, for delivering great service and products. J
Jason Wang
Regretfully Disappointed with deepdiscount.com
I cannot emphasize enough how disappointed I am with my experience on deepdiscount.com. Despite the enticing prices, I cannot in good conscience recommend this site to anyone. Against my better judgment, I decided to give it a shot, only to be met with frustration and regret. Firstly, they sent me the wrong item, which was a massive inconvenience. It has been an agonizing three weeks of waiting for my refund, and the process has been riddled with excuses and delays. The customer service I received was abysmal, to say the least. This whole ordeal has been an incredibly disheartening experience. I strongly advise anyone considering making a purchase from deepdiscount.com to proceed with caution. The allure of low prices is not worth the potential headache and disappointment that may follow. Save yourself the trouble and look elsewhere for your needs. C
Chris Grady
I’d give zero stars if possible
I have been an avid collector of limited edition movies for years, and I can confidently say that my experience with deepdiscount.com has been nothing short of disappointing. I had pre-ordered a 4k limited edition of The Thing, filled with excitement and anticipation. However, my enthusiasm quickly turned into frustration when, after nearly 45 days of waiting, I discovered that my order had been cancelled without any notification. The lack of communication regarding the status of my order was disheartening, to say the least. It was only after I reached out to them that I was informed that the manufacturer could not fulfill the order. This left me feeling let down and undervalued as a customer. As someone who takes great pride in their collection, this experience was truly disheartening. It's truly disheartening when a company fails to uphold their end of the bargain, especially when it comes to something as important as customer satisfaction. The entire ordeal left a sour taste in my mouth and has made me reconsider where I choose to make my future purchases. In conclusion, I sincerely hope that deepdiscount.com takes this feedback to heart and reevaluates their approach to customer service and communication. As a dedicated collector and customer, I believe that a company's treatment of its customers speaks volumes. I genuinely hope that they take the necessary steps to prevent this kind of disappointment from happening to anyone else in the future. C
Chris Grady
Exceeded My Worst Expectations: A Tale of Customer Disappointment
Embarking on what I hoped would be a thrilling 4k limited edition purchase of "The Thing" from deepdiscount.com, my anticipation was palpable. Little did I know that my experience would soon nosedive into the depths of frustration. The abrupt cancellation of my order, without so much as a courtesy email or an update on the website, left me reeling in disbelief. After patiently waiting for 45 days, the harsh reality hit me hard when I dialed their customer service only to discover the disheartening news. The reason provided was bleak - the manufacturer couldn't fulfill the order, leaving me stranded with dashed dreams and a sense of betrayal. This experience has left an indelible mark on me, a stark reminder of the importance of transparency and communication in business dealings. Deepdiscount.com may have lost my trust, but they have gained a cautionary tale that I'll share with others, urging them to proceed with care when considering their services. D
Danielle Vataj
Love them! ❤️
DeepDiscount has truly changed the way I shop for movies and music. I can't help but sing their praises after two years of amazing service. Unlike other online retailers, their prices are unbeatable, and the care they put into packaging each item ensures that everything arrives in perfect condition. I have never been disappointed with the quality of my purchases. It's evident that they genuinely care about customer satisfaction. I can confidently say that I'll be a customer for life. Thank you, DeepDiscount, for consistently going above and beyond!
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