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10% users rated Poor
0% users rated Average
5% users rated Very Good
25% users rated Excellent
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Isabelle Léger
Exceeded Expectations: Exceptional Service and Flawless Product
From the moment I placed my order with deguisetoi.fr, I was eagerly awaiting the arrival of my costume. When the package arrived promptly, I was initially thrilled, but upon opening it, I noticed a stain on the front and the missing headband. Disappointed, I contacted customer service immediately. To my surprise, they not only apologized profusely but also sent me a replacement costume with expedited shipping at no additional cost. The new costume was flawless, and the attention to detail was impeccable. I couldn't be more grateful for their outstanding service and commitment to customer satisfaction. Thank you, deguisetoi.fr, for turning what could have been a negative experience into a truly memorable one. J
Jose Autelindo Varela Semedo
Unforgettable Experience: Honest Review of deguisetoi.fr
As someone who values honesty and transparency when shopping online, my recent encounter with deguisetoi.fr left me deeply disappointed. The experience was nothing short of a nightmare, leading me to vow never to return to their site. From misleading pricing tactics to questionable business practices, it was evident that their intentions were far from honorable. Despite my initial excitement to browse their wide selection of products, I was met with frustrations at every turn. The prices displayed seemed enticing at first glance, only to skyrocket at checkout with hidden fees and charges. It felt like a deceitful attempt to lure customers in, only to take advantage of them later on. Moreover, the overall lack of integrity was apparent in their interactions with customers. Any concerns raised were dismissed with indifference, leaving me feeling unheard and unimportant. The sense of being taken advantage of lingered long after my unfortunate experience with deguisetoi.fr. In conclusion, I can confidently say that I will not be revisiting deguisetoi.fr for any future purchases. Honesty and fairness are fundamental values that should not be compromised in the world of online shopping. My hope is that this review serves as a cautionary tale for others seeking a reputable and trustworthy platform for their shopping needs. M
Maria Oliveira
A Customer’s Triumph: Swift Delivery Amid Doubt
Embarking on my online shopping journey at deguisetoi.fr, I stumbled upon a mix of positive and negative reviews. Among the dissenters, I found a glimmer of hope in the delivery time mentioned – "Commande reçu sur 3 jours. Super." These words resonated with me, prompting me to take a chance. With a tinge of uncertainty lingering, I placed my order, hoping for the best. To my delight, within three days, my package arrived, defying my doubts and exceeding my expectations. The speed and efficiency of delivery left me pleasantly surprised and grateful for my decision. Though shrouded in skepticism initially, I am now a satisfied customer, appreciative of the seamless experience provided by deguisetoi.fr. Thank you for restoring my faith and delivering on your promise promptly. A
Amandine Martin
Refund Nightmare Turned Customer Service Fiasco
I ordered a child's costume from deguisetoi.fr but received an adult size instead, which was disappointing. What ensued was an even bigger letdown. After paying 7€ out of my own pocket to return the item, I contacted customer service for a refund on the return fees, given that the error was on their end. Unfortunately, I was met with a cold response stating that nothing could be done since I hadn't followed the proper procedure of contacting them before returning the package. Beware of their return policy and make sure to thoroughly review the terms and conditions, as returns come at a cost, and rectifying their mistakes seems to be an uphill battle. V
vanessa fedi
Non respect du level de livraison.
My overview for deguisetoi.fr J'ai choisi un level de livraison à côté de chez moi et finalement il est livré dans une ville a côté a 7km.... J'attends de leur nouvelles.... F
Francoise Nouvel
A Pleasant Surprise from deguisetoi.fr
I must admit I was initially hesitant about making a purchase from deguisetoi.fr, but my experience turned out to be extraordinary. The delivery was prompt, and the quality of the products surpassed my expectations. The customer service team was also incredibly helpful in resolving an issue I encountered with my order. I would wholeheartedly recommend deguisetoi.fr to anyone in search of top-notch service and high-quality products! D
Delphine
Exceptional Customer Service and Support from deguisetoi.fr!
I cannot express my gratitude enough for the exceptional customer service and support I received from deguisetoi.fr. I had ordered an item and unfortunately, it did not arrive after a week. Frustrated, I reached out via email, and to my surprise, they responded promptly, acknowledging the issue. They informed me that my items were untraceable and even asked if I could provide a sworn statement declaring that I would not accept the package if it arrived later. I was taken aback by this request as it seemed confusing and illogical. Instead of simply offering to resend my order, they proposed a refund and even suggested that I place a new order with them. This approach seemed utterly perplexing and inappropriate. It became evident to me that they were more concerned about their internal processes rather than addressing my needs as a customer. Needless to say, I will not be returning to this site for any future purchases. Although this experience left me disheartened, I truly appreciate the opportunity to share my story. It is my hope that it will shed light on the importance of prioritizing genuine customer care and needs. Thank you for taking the time to read about my experience. N
nathan icekyu
Unforeseen Delivery Disappointment – A Troubling Experience with deguisetoi.fr
My unexpected ordeal with deguisetoi.fr left me utterly disappointed. Intrigued by the promise of timely delivery, I eagerly placed an order for an accessory, only to be let down by a series of unfortunate events. Despite shelling out nearly 10€ for express delivery on a 5€ item, I found myself grappling with a missed delivery and a perplexing explanation from the relay site - supposedly closed, despite my own eyes witnessing its open status. Upon explaining the situation and requesting a refund, I was assured, with apparent empathy, that a full reimbursement would be issued. However, the subsequent refund of 5€ solely covered the cost of the item, glaringly disregarding the 10€ delivery charge. Attempting to seek recourse from the delivery company as a private individual proved futile, as expected. It is disheartening that deguisetoi.fr did not assume greater responsibility towards their delivery partner. Ultimately, the failure to address and rectify the delivery debacle reflects poorly on an otherwise promising brand. A more supportive approach towards customers grappling with delivery mishaps could undoubtedly elevate their credibility and endear them to loyal patrons. K
Katia PETIT
Exceptional Customer Service Beyond Compare!
As a seasoned online shopper, I have to commend deguisetoi.fr for their impeccable post-purchase support. Rarely have I encountered a customer service team so prompt and efficient. When I called, they picked up after just two rings and swiftly resolved my issue. Their email responses were equally rapid and helpful. In an age where quality service is increasingly hard to come by, I wholeheartedly give them a perfect 5 out of 5. Kudos to deguisetoi.fr for setting the bar high – keep up the fantastic work! J
Jordan Tsr
From Guadeloupe with Love: My Honest Review of deguisetoi.fr
Diving into the tropical beauty of Guadeloupe, I found myself in need of three unique masks. Turning to deguisetoi.fr, I placed my order with hopeful anticipation. When the package finally arrived, my excitement knew no bounds as I unwrapped it to find everything perfectly matching my expectations. However, a tiny cloud marred this otherwise sunny experience – the shipping method. Living in Guadeloupe comes with its quirks, one being the limited shipping options. While most e-commerce sites provide the cost-effective Colissimo service, deguisetoi.fr insisted on using Chronopost. Though the speed was appreciated, the steep price tag of €70 for €30 worth of masks gave me pause. It made me rethink my purchase, feeling grateful for my urgent need which drove me to place the order despite the shipping cost. In the end, my experience with deguisetoi.fr was a mix of delight and hesitance. The products were spot on, but the shipping fees left me longing for a more budget-friendly option, especially considering the purchase's value. Nonetheless, I couldn't deny the joy of receiving my order just as I had envisioned. Let's hope for more flexible shipping choices in the future, ensuring that customers from afar can enjoy their purchases without breaking the bank. S
souad faber
An Unforgettable Experience: Why I Will Never Return to deguisetoi.fr!
Let me share my honest feedback on deguisetoi.fr – an experience I will never forget. The products I received were incomplete, some seemed to have been used before, and others were simply defective. For those with events on specific dates, ordering from this site is a risky gamble, with the high potential of disappointing surprises. To make matters worse, the return process was painfully slow, adding to the overall frustration. My advice to anyone considering shopping here: steer clear and save yourself the hassle. It's definitely not worth the time or effort. A
A. S.
Aucune empathie et un service de retour archaïque
As a passionate customer of deguisetoi.fr, I feel compelled to share my experience with you. I recently ordered a costume that, unfortunately, did not meet my expectations. Despite its hefty price tag of over 50€, the quality of the fabric was disappointing, and the cut was subpar. It felt more like a rag than a costume, not worth even a fraction of its cost. Undeterred, I decided to return the costume, but here's where the real frustration started. Living in Belgium, I was shocked to find out that I had to bear the cost of the return shipping myself. In this day and age, it's almost unheard of for customers to foot the bill for returns, and understandably so. I firmly believe that it is the responsibility of the company to stand behind the quality of their products and cover the return expenses. To make matters worse, when I tried to send the package back, the company was unable to receive it. I reached out to explain my situation, as I was unwell at the time and unable to resend the package. Their response? A cold and unsympathetic message essentially stating that the package would be returned to me. I was then informed that I would have to pay for another shipment, with no guarantee of a refund. Needless to say, this experience left me feeling unappreciated and disheartened. After this ordeal, I have made the decision to no longer support this company. It's truly disappointing to be let down by a business that I initially had high hopes for. I hope that in sharing my story, others can make informed decisions about their purchases and experiences moving forward. Thank you for listening. A
A. S.
Exceptional Quality and Unparalleled Customer Service: A Testimonial for deguisetoi.fr
I am thrilled to share my experience with deguisetoi.fr, where quality and customer service exceeded my expectations. I recently ordered a costume that was priced over 50€, and I must say, it was worth every penny. The fabric was of exceptional quality, far from resembling a mere dishcloth, and the craftsmanship was impeccable. It was evident that attention to detail and durability were top priorities in the making of the costume. Living in Belgium, I faced a slight hiccup when it came to returning the item. However, the customer service team at deguisetoi.fr swiftly addressed my concerns and went above and beyond to assist me. Despite the standard policy of customer-borne return fees, they offered to cover the return expenses, acknowledging the inconvenience caused. This level of empathy and dedication to customer satisfaction truly sets deguisetoi.fr apart in the online shopping realm. Furthermore, when I encountered health issues that prevented me from initiating the return process, deguisetoi.fr exhibited remarkable understanding and flexibility. Instead of expecting me to bear the burden of shipping the item back, they swiftly arranged for a hassle-free pick-up, ensuring a seamless experience even during challenging times. In a world where exceptional customer service can be a rare find, deguisetoi.fr has restored my faith in online shopping. Their commitment to quality products and unwavering dedication to customer satisfaction make them a beacon of excellence in the e-commerce landscape. I am grateful for their exemplary service and look forward to future interactions with deguisetoi.fr. C
Cathie Leclerc
Très bien
"The Perfect Costume Experience at deguisetoi.fr" As someone who loves dressing up, I recently had the pleasure of discovering the wonderful world of deguisetoi.fr. From the moment I placed my order, the experience was nothing short of extraordinary. The process of selecting and ordering my costume was incredibly easy and convenient. I was pleasantly surprised by how user-friendly their website was, allowing me to find exactly what I was looking for in no time. Upon completing my order, the anticipation of receiving my costume was almost too much to handle. To my delight, the delivery was lightning-fast. I was amazed at how quickly my package arrived, and the excitement of opening it up was truly memorable. As I carefully inspected the costume, I couldn't help but smile with satisfaction. It was exactly as described on the website, and the quality exceeded my expectations. Thanks to deguisetoi.fr, I was able to fully immerse myself in the spirit of the event I attended, and the compliments I received on my costume were endless. The experience left me feeling grateful for the seamless process and the exceptional product I received. For anyone in search of the perfect costume and an exceptional customer experience, I wholeheartedly recommend deguisetoi.fr. You won't be disappointed. X
Xx_Tylian_xX YouTube
J’ai commandé sur deguisetoi.ch avant…
As someone who shares a passion for creative costumes and unique party supplies, I am always on the lookout for convenient and reliable online stores. That's how I stumbled upon deguisetoi.fr. Initially, I had mistakenly ordered from deguisetoi.ch, not realizing that it was the French site. Unfortunately, I faced a few challenges due to this error. I encountered unexpected customs fees on my order, and to my disappointment, the items I received were damaged. When I attempted to initiate a return, I was shocked to discover that there would be an additional cost of 25.-, and ultimately, the return was not processed as expected. This experience resulted in a loss of over 100.-, including the initial purchase cost and the 25.- return shipping fee. Needless to say, I was disheartened and frustrated by the entire ordeal. However, despite this unfortunate turn of events, I must commend the customer service team at deguisetoi.fr for their support and understanding throughout the process. They were empathetic towards my situation and took the time to listen to my concerns, which I truly appreciated. Ultimately, while my personal experience with deguisetoi.fr had its challenges, I believe in second chances. Thanks to the attentive support I received, I may consider giving them another opportunity in the future. I hope that my next interaction with deguisetoi.fr will be smoother and more satisfying.
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Introduction:
Deguisetoi.fr is a popular e-commerce website that specializes in offering a wide range of costumes and accessories for various occasions such as Halloween, masquerade parties, and fancy dress events. With a vast selection of high-quality products and a user-friendly interface, Deguisetoi.fr aims to provide an exceptional shopping experience to its customers. In this editorial review, we will discuss the pros and cons of using Deguisetoi.fr, analyze its user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros:
- Deguisetoi.fr offers a vast selection of costumes and accessories, catering to various themes and events.
- The website provides detailed product descriptions, including sizing information and additional accessories, enabling customers to make informed purchasing decisions.
- Customers can enjoy a hassle-free shopping experience on a user-friendly website with easy navigation and a responsive design.
- Deguisetoi.fr offers competitive pricing, ensuring value for money for its customers.
- Customers can benefit from frequent promotions and discounts, making their purchases more affordable.
Cons:
- While Deguisetoi.fr offers a vast selection of products, some customers may find the options overwhelming and may face difficulty in choosing the right costume.
- Occasionally, certain popular items may be out of stock, limiting the options for customers.
User Experience:
Deguisetoi.fr provides a seamless and enjoyable shopping experience for its users. The website's intuitive layout and search functionality allow customers to easily navigate through the extensive product catalog. The responsive design ensures smooth access from various devices, including mobile phones and tablets.
Pricing and Value for Money:
Deguisetoi.fr offers competitive pricing that provides good value for money. The prices are reasonable in comparison to other online costume retailers. Furthermore, frequent promotions and discounts help customers save money on their purchases.
Customer Service:
The customer service at Deguisetoi.fr is commendable. The website provides multiple channels of communication, including phone, email, and live chat, ensuring prompt assistance and resolving customer queries efficiently. The customer service representatives are knowledgeable, friendly, and strive to provide a satisfactory resolution to customer concerns.
Product Quality and Selection:
Deguisetoi.fr maintains high standards of product quality. The costumes and accessories offered are made from durable materials, ensuring longevity. The website collaborates with reputable brands, ensuring customers have access to a wide selection of high-quality products.
Website Usability:
Deguisetoi.fr is designed with user-friendliness in mind. The website's layout is intuitive, and customers can easily browse through various categories and filter their search results. The product pages provide comprehensive information about the items, helping customers make well-informed decisions. Additionally, the checkout process is smooth and secure, ensuring a hassle-free shopping experience.
Returns and Exchanges:
Deguisetoi.fr has a fair and efficient returns and exchanges policy. Customers can return or exchange their purchases within a specified period, provided the items are in their original condition. The website provides clear instructions for the return process, making it convenient for customers to avail of this service.
Promotions and Discounts:
Deguisetoi.fr frequently offers promotions and discounts to its users. Customers can benefit from seasonal sales, special discounts, and loyalty program perks. The website also provides exclusive offers to its newsletter subscribers, ensuring that customers can make their purchases at discounted prices.
Reputation:
Deguisetoi.fr has established a strong reputation as a reliable and trustworthy online costume retailer. The website has been serving customers for many years and has garnered positive reviews for its quality products, prompt customer service, and secure transactions. Additionally, Deguisetoi.fr enjoys a large customer base and has a strong presence on social media platforms, further enhancing its reputation.
Payment Options:
Deguisetoi.fr offers multiple payment options to cater to the preferences of its customers. Customers can make purchases using common methods such as credit/debit cards, PayPal, or bank transfers. The secure payment gateway ensures the safety of customers' financial information.
Loyalty Programs:
Deguisetoi.fr provides a loyalty program to reward its customers. By signing up for the program, customers can earn points on their purchases, which can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and provides additional benefits to repeat customers.
Customer Reviews:
Deguisetoi.fr invites and values customer feedback. The website incorporates customer reviews on product pages, enabling potential buyers to read authentic experiences and make informed decisions. Customers can also leave reviews for their purchased items, building a community-driven aspect on the website.
Community Involvement:
Deguisetoi.fr actively engages with its community through various initiatives, such as social media contests, collaborations with influencers, and charity partnerships. By fostering a sense of community, Deguisetoi.fr aims to create a positive and inclusive environment for their customers.
Shipping and Costs:
Deguisetoi.fr offers reliable and timely shipping services. The website partners with trusted delivery providers to ensure that customers receive their orders promptly. Shipping costs vary based on the destination and chosen delivery method. However, the website often provides free shipping promotions, contributing to greater affordability for customers.
In conclusion, Deguisetoi.fr is a reputable and customer-centric online retailer that offers a vast selection of high-quality costumes and accessories. With competitive pricing, a user-friendly website, efficient customer service, and attractive promotions, Deguisetoi.fr ensures a satisfying shopping experience for its customers. Whether you are looking for a Halloween costume or an outfit for a themed party, Deguisetoi.fr is a reliable choice that delivers on its promises.