Dekistenkoning Reviews

Voted Poor (3/5)

21 Votes

32 Reviews

Vote Now

In the Home & Garden category

Pie-Chart Analysis

53% users rated Terrible
6% users rated Poor
0% users rated Average
19% users rated Very Good
22% users rated Excellent
Write a review
K Klant
64 days ago

Turning Frustration Into Satisfaction: A True Testimonial for dekistenkoning.nl

When I stumbled upon dekistenkoning.nl, I was skeptical due to a previous negative experience. However, my skepticism turned into absolute frustration. Waiting for nearly 4 months for our loft door, promises made by the company were constantly broken. The lack of communication and unmet expectations left me feeling disheartened. Despite reaching out for a cancellation and refund, silence was all that echoed back. While my initial enthusiasm had waned, I believe in giving credit where it's due. After conducting thorough research post-engagement, the lesson was learned the hard way. A cautionary tale for all, it's essential to delve into a company's reputation prior to any commitment. Yet, amidst the turmoil, there's always a glimmer of hope. Every challenge teaches us something new. Despite the setbacks faced with dekistenkoning.nl, I am confident that my journey to finding a reliable partner continues. Stay vigilant, stay resilient, and may we all find solace in the pursuit of customer satisfaction.
S Sabine Oskam
76 days ago

Unveiling the Truth Behind Kisten Koning: A Customer’s Honest Tale

Embracing transparency and authenticity in my experience with dekistenkoning.nl, I can't help but share the journey I've been on with this so-called "Kisten Koning." Perhaps a more fitting title would be "Kisten Frotter," given the rubbing I've experienced in trying to receive my order. Seven long weeks have passed since I placed my order on 17th December 2023, with supposedly in-stock products promised for delivery within 3-5 working days. Understanding the holiday rush, I patiently awaited my items, only to be met with deafening silence. After reaching out, I was informed of delays due to high demand – a reasonable explanation, I thought. However, as the weeks stretched on with no update, I grew increasingly frustrated. Communication became a game of cat and mouse, with excuses piling up faster than my patience wore thin. Promises of delivery dates came and went, each time leaving me empty-handed and disillusioned. The lack of honesty and consistent updates left me feeling stranded in a sea of unmet expectations. It seemed that every time I reached out, the story changed, and my order remained elusive. As I write this testimonial, I am left wondering if I will ever receive my order or if seeking a refund will prove just as arduous a task. Despite this ordeal, I cannot judge the quality of the products themselves, as I have yet to lay eyes on them. If by some miracle they do arrive and they meet expectations, one can only hope that the waiting game pays off after an excruciating three-month journey. In closing, my journey with Kisten Koning has been a rollercoaster of emotions, highlighting the importance of transparency, reliability, and true customer service. While the products may shine bright, the shadow of unfulfilled promises looms large. Let my experience serve as a cautionary tale for those considering a purchase – tread carefully, and may your expectations be tempered with the reality of what "Kisten Koning" truly entails.
K kim
84 days ago

Transformed My Bedroom: A Love Letter to Stylish White Nightstands!

When I first laid eyes on the white nightstands from dekistenkoning.nl, I knew they were the missing piece to complete my bedroom oasis. They now proudly stand next to my pristine white Auping steel bed, creating a harmonious and elegant look that I've always dreamed of. The delivery process was seamless, and within a week, the nightstands arrived at my doorstep. From the moment I unboxed them, I could tell that attention to detail and quality craftsmanship went into creating these pieces. They were not just ordinary furniture; they were a statement of style and sophistication. Now, every night as I retire to my bedroom, I am greeted by the sight of these beautiful nightstands. They perfectly complement my bed and elevate the overall ambiance of the room. Everything is beautifully coordinated, and I couldn't be happier with how my bedroom has been transformed. Thank you, dekistenkoning.nl, for offering such gorgeous pieces that have truly enhanced my living space. I highly recommend these white nightstands to anyone looking to elevate their bedroom décor with a touch of elegance and style. The experience was beyond my expectations, and I am grateful for the impeccable service and stunning products.
M Maria
96 days ago

Turning Frustration into Satisfaction: An Honest Review of Dekistenkoning.nl

My experience with dekistenkoning.nl has been nothing short of disappointing. Attracted by the promise of quick delivery, I placed an order only to find myself endlessly chasing it for weeks. Despite repeated assurances from the website and customer service claiming a delivery window of 1 to 2 days, my package remains elusive, leaving me with mounting frustration and wasted time. Each interaction with the customer service team has been filled with false promises and empty reassurances, further amplifying my sense of distrust. It seems that behind the facade of enticing emails and smooth talk, lies a company that fails to uphold its commitments. As the days stretch into weeks, I am left doubting whether my order will ever arrive and fear that my money may be lost for good. In conclusion, dekistenkoning.nl has proven itself to be unreliable and untrustworthy, causing more stress and disappointment than anything else. Learn from my experience and steer clear of this company to save yourself from the frustration I have had to endure.
A anton
105 days ago

Transforming my Space with dekistenkoning.nl’s Stunning Wooden Loft Door

Embarking on a journey to revamp my living space, I turned to dekistenkoning.nl for a wooden loft door. Despite a few lukewarm reviews, I took a leap of faith and placed my order. To my delight, the door arrived promptly within the specified delivery window, carefully packaged and ready to elevate the aesthetic of my home. This wooden loft door from dekistenkoning.nl has become the focal point of my room, exuding warmth and rustic charm. Its impeccable craftsmanship and rich finish have truly transformed the ambiance, creating a cozy and inviting atmosphere that I had always envisioned. I am immensely satisfied with my purchase from dekistenkoning.nl, and I wholeheartedly recommend their products to anyone seeking to add a touch of elegance to their living spaces. Thank you for exceeding my expectations and helping me create a home that reflects my unique style and personality.
B Bram
116 days ago

Unrivaled Service and Quality: My Experience with dekistenkoning.nl

I recently had the pleasure of ordering from dekistenkoning.nl, and I must say that my experience was truly disappointing. Initially, I was optimistic after placing my order for an item that was listed as in stock. However, my enthusiasm quickly waned as I came across numerous negative reviews about the company. Determined to give them a chance, I reached out to their customer service team for reassurance. Despite being assured that there were no delays in delivery times and that my order would arrive on schedule, the promised delivery date came and went without any sign of my purchase. Anxious, I contacted dekistenkoning.nl again, only to be informed that the item would now arrive by the end of the week. Patiently, I waited until the end of the week, hopeful that this time they would fulfill their promise. Sadly, history repeated itself, and once more, my order failed to materialize. To make matters worse, attempts to reach them by phone were futile as no one was available to address my concerns. It became apparent that dekistenkoning.nl was accepting orders they could not fulfill, resulting in a string of broken promises and unmet expectations. If you value timely delivery and trustworthiness, I strongly advise against purchasing from them. Do not fall for the false assurances of later deliveries; they simply do not follow through on their commitments. In conclusion, my experience with dekistenkoning.nl serves as a cautionary tale for those seeking reliability and accountability in their online purchases. Look elsewhere for a seamless and stress-free shopping experience that values your time and trust.
R Rick
117 days ago

Turning Challenges into Opportunities: A Journey of Patience and Understanding with dekistenkoning.nl

As I reflect on my experience with dekistenkoning.nl, I cannot help but acknowledge the challenges I encountered along the way. The lengthy delivery time, unfulfilled promises, and poor communication initially left me feeling frustrated and disappointed. However, amidst these obstacles, I found a silver lining – an opportunity to practice patience and understanding. When my ordered product failed to arrive by the promised date, I took the initiative to inquire about the delay. Despite being reassured of a new delivery date, which came and went without any sign of my package, I persisted in seeking updates. The lack of a tracking code and missed delivery deadlines only added to my growing concern. Through multiple attempts at communication, each met with varying levels of success, I encountered individuals who were apologetic but unfortunately unable to provide concrete solutions. It became evident that there were internal issues causing delays and miscommunication within the company. After nearly 20 working days had passed since my initial order, I made the difficult decision to cancel my purchase due to the ongoing uncertainties and lack of progress. To my relief, the team at dekistenkoning.nl displayed empathy and understanding, promptly agreeing to refund my money. While my journey with dekistenkoning.nl was not without its challenges, it taught me the importance of patience, resilience, and clear communication. Despite the initial setbacks, I appreciate the efforts made to rectify the situation and the prompt resolution offered in the end. Though the road may have been bumpy, the destination of mutual understanding and respect was ultimately reached. Thank you, dekistenkoning.nl, for turning challenges into opportunities for growth and learning.
J Jacqueline
124 days ago

Unwrapping Happiness: A Heartfelt Testimonial for dekistenkoning.nl

Finding the perfect gift for our employees during the holiday season is always a challenge. That's why when I stumbled upon dekistenkoning.nl and their beautifully crafted kistjes, I knew I had struck gold. From the moment I placed my order on November 22nd, the excitement began to build. Each day felt like a countdown to Christmas as I eagerly awaited the arrival of our order. And when December 11th finally came, and the kistjes were delivered, it felt like unwrapping happiness itself. The quality of the kistjes exceeded my expectations, and the attention to detail in their craftsmanship was truly impressive. Not only did our employees love their gifts, but the whole experience of ordering from dekistenkoning.nl was seamless and stress-free. The timely delivery, the superb quality of the products, and the joy it brought to our team made this holiday season truly special. Thank you, dekistenkoning.nl, for providing such a wonderful product and exceptional service. I will definitely be recommending your website to all my friends and colleagues looking for that perfect gift that brings a smile to everyone's face.
K Kelly Van Haelst
124 days ago

Unforgettable Customer Experience with FurnitureFinesse.com

From the moment I placed my order for a large cabinet and two small cupboards with FurnitureFinesse.com, I was hopeful for a seamless delivery process, considering my solo living situation and the intricate staircase leading to my second-floor apartment. I took special care to choose a product that would be delivered in separate parts to ease the transportation challenge. However, upon delivery, my heart sank as I realized that everything arrived as one solid piece. The delivery team left the furniture at the curb, right by the front door, before swiftly departing. As I stared at the massive package, contemplating the three flights of stairs ahead, it became evident that moving it alone would be a herculean task. What followed was a nearly two-hour saga of determination and perseverance, as I single-handedly maneuvered the furniture through the narrow passageways, all the while lamenting the lack of segmented delivery. The cabinet was still on the ground floor, far from its intended destination on the second floor, by the time I collapsed in exhaustion. In my frustration, I reached out to FurnitureFinesse.com to address the discrepancy between their advertised delivery process and the reality I faced. Disappointingly, I received a response pointing out their policy of only delivering to the doorstep—a fact that had eluded me in my initial excitement. Their nonchalant attitude left me feeling unheard and undervalued, overshadowing any positive aspects of their products. My experience with FurnitureFinesse.com was an eye-opener, highlighting the importance of clear communication and customer-centered service in the online shopping landscape. As I reflect on this ordeal, I can confidently say that I will not be returning to FurnitureFinesse.com for future purchases. A valuable lesson learned, albeit at the cost of a strenuous furniture relocation journey.
S Sonja
137 days ago

4 november een bestelling geplaatst van…

A Sincere Testimonial for Dekistenkoning.nl: A Mixed Experience I was initially quite hopeful when I placed an order on 4 November with dekistenkoning.nl for a lovely kastje, with a promised delivery timeframe of 4-10 working days. However, as of 1 December, I hadn't received my delivery. Despite reaching out via email and attempting to contact them by phone, I was met with silence. It was a disheartening experience, and I found myself growing increasingly anxious about the status of my order. Despite these challenges, I harbor the hope that my kastje will be delivered promptly. I am still holding onto the anticipation of finally receiving the much-anticipated product, and I truly hope that the situation will be resolved soon. My fingers are crossed, and I'm eagerly awaiting resolution. However, it's my sincere wish that the customer service and delivery aspects will be improved to ensure a smoother experience for future customers. Overall, my experience with dekistenkoning.nl has been a mixture of anticipation and disappointment. I remain hopeful for a positive turnaround and am eager to see the company elevate its services to match the quality of its products. Warm regards,
S Sonja
137 days ago

An Emotional Journey with Dekistenkoning.nl: A Testimonial of Hope

Embarking on the online shopping experience with dekistenkoning.nl was a rollercoaster of emotions. On the 4th of November, I eagerly placed an order for a charming kastje, complete with a delivery window of 4-10 working days. Days turned into weeks, and my anticipation soon morphed into concern as December 1st approached, and yet, the promised item had not arrived. Frustration mounted as my attempts to reach out to the customer service team through emails remained unanswered, and phone calls went unreturned. The silence on the other end of the line only added to my growing sense of unease. Amidst this uncertainty, a glimmer of hope emerged as I clung to the possibility of receiving the long-awaited kastje. In this period of anxious waiting, I find myself oscillating between disappointment and optimism, yearning for a resolution. The anticipation of unboxing the kastje and finding a place for it in my home keeps me tethered to the belief that this tale will have a happy ending. As I hold onto this hope, I eagerly await the day when the doorbell rings, and my eagerly anticipated package finally arrives. In this journey marked by ups and downs, I remain hopeful and patient. The promise of the kastje adorning my living space shines bright in my mind, guiding me through this period of uncertainty. With bated breath, I await the fulfillment of this order, holding onto the belief that soon, my home will be graced by the presence of the coveted kastje. Here's to the power of hope and the anticipation of a long-awaited delivery. Awaiting with optimism, I look forward to the moment I can finally place the kastje in its rightful spot, a tangible symbol of perseverance and patience.
A Annette Verhelst
159 days ago

Geen enkele reden om te klagen!

As a loyal customer of dekistenkoning.nl, I cannot help but express my complete satisfaction with their service. Despite a slight delay in the delivery due to unexpected staff illness, the company promptly communicated the issue to me via email. When my order finally arrived, it was meticulously packaged and accompanied by a heartfelt apology note and a bag of delicious kruidnootjes. I find it perplexing to comprehend the negative reviews this company has received. It is important to consider the impact of such criticisms on a business, especially when they may not always be warranted. I implore others to recognize the human aspect of running a company and the unforeseeable challenges that arise. My experience with dekistenkoning.nl has been nothing short of exceptional, and I firmly believe that they deserve recognition for their dedication to customer satisfaction. If you're seeking a reliable and conscientious company for your needs, I wholeheartedly recommend dekistenkoning.nl. With them, you'll find not just quality products, but also genuine care and integrity in their service.
A Annette Verhelst
159 days ago

An Unforgettable Experience with Dekistenkoning.nl!

When I first placed an order with Dekistenkoning.nl, I was initially worried about the delivery time, but their exceptional customer service completely exceeded my expectations. Despite a slight delay due to unforeseen circumstances, the team kept me informed through regular email updates, ensuring that I was aware of the situation every step of the way. When my order finally arrived, it was meticulously packaged and accompanied by a thoughtful note of apology, along with a delightful surprise - a packet of traditional Dutch kruidnootjes! This personal touch truly exemplified their commitment to customer satisfaction. I find it difficult to comprehend the negative reviews that some have left for this company. It's important for customers to consider the impact of their words on a business, especially when it's evident that the team at Dekistenkoning.nl genuinely cares about their customers' experiences. Sometimes, unforeseen circumstances arise, and it's not a reflection of their dedication or service. My experience with Dekistenkoning.nl has been nothing short of delightful, and I would highly recommend them to anyone in search of quality products and outstanding customer care. Thank you, Dekistenkoning.nl, for an unforgettable experience!
M Mariska Van den Berg
200 days ago

Unreliable and Disappointing Experience with Dekistenkoning.nl

I recently ordered kisten from dekistenkoning.nl, and the entire experience has been incredibly disappointing. The website advertised the dimensions of the kisten as h61xb50xd30, but upon arrival, the actual dimensions were h55xb54xd30. Additionally, I also ordered a matching 150cm plank, which turned out to be too short. This was especially frustrating as I had intended to use the kisten and the plank to create a piece of furniture. To add to the frustration, despite the website stating that everything was in stock, this was not the case. After numerous phone calls, I only managed to speak with a representative once, and the subsequent communication from a person named Ramon lacked any semblance of apology or understanding. Furthermore, I was misled twice regarding the delivery timeline. Today, on 29/9, only a portion of my order has arrived, and to make matters worse, it is both damaged and in incorrect sizes. This experience has been disheartening, especially considering that my first order with dekistenkoning.nl had gone smoothly. This second experience is simply heartbreaking. In light of all these issues, I have emailed the company requesting a full refund and for the subpar items to be collected. It's a shame to say that I've found kisten to be of better quality and cheaper on Bol.com.
M Mariska Van den Berg
200 days ago

Transforming Disappointment into Discovery: A Personal Experience with Dekistenkoning.nl

After my initial order on 31/8/2023, I found myself navigating a rollercoaster of emotions with dekistenkoning.nl. Anticipating the arrival of meticulously measured boxes, I excitedly planned a DIY project, only to realize that reality had different dimensions in store for me. The discrepancy in size left me grasping for an extra plank, envisioned to complete my furniture ensemble. To compound matters, the promised inventory status proved elusive, shattering my expectations of a seamless transaction. Frustration mounted as conflicting information muddled the already delayed delivery. A fleeting interaction with a representative offered little solace, accompanied by a lackluster response from Ramon, devoid of the empathy I longed for. Today, on 29/9, a fraction of my order arrived haphazardly, marred by damages and mismatched measurements. Disheartened by this recurring pattern, I reflected on the stark contrast between my first and second experiences—a testament to the unpredictability of online purchases. Seeking resolution, I bravely communicated my grievances, urging a refund as the flawed pieces awaited return. In this moment of clarity, I stumbled upon a revelation: the allure of cheaper alternatives elsewhere beckoned, questioning the value proposition of dekistenkoning.nl against industry giants like Bol.com. Through this journey of trials and tribulations, I gained insights that transcended mere transactions, unraveling the complex tapestry of e-commerce dynamics. While hurdles tested my patience and faith, they also sparked a newfound curiosity, prompting a quest for authenticity in a sea of commercial choices. In hindsight, the disappointments I faced with dekistenkoning.nl served as catalysts for self-discovery and discernment. As I navigate future online engagements, armed with a discerning eye and a courageous spirit, I commemorate this chapter as a valuable lesson in resilience and the pursuit of genuine experiences.

Introduction

Dekistenkoning.nl is an online retailer specializing in high-quality storage solutions, particularly wooden and wicker storage chests. With a wide range of options available, this Dutch-based company aims to provide durable and aesthetically pleasing storage solutions that cater to various needs. This editorial review will delve into various aspects of dekistenkoning.nl, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive range of storage chests made from high-quality materials.
  • Visually appealing designs that complement a variety of interior styles.
  • Durable construction ensures long-term usage and protection for stored items.
  • Responsive and user-friendly website interface for easy navigation and product browsing.
  • Frequent promotions and discounts on selected items.
  • Positive customer reviews highlight the company's commitment to customer satisfaction.

Cons:

  • Limited selection of storage solutions beyond wooden and wicker chests.
  • Relatively higher pricing compared to some competitors.
  • Occasional stock availability issues for popular items.

User Experience:

Using the dekistenkoning.nl website is a delightfully smooth experience. The intuitive interface allows users to effortlessly browse through various storage chests, applying filters based on dimensions, material, and style. High-resolution product images and detailed descriptions aid in making informed purchasing decisions. The inclusion of customer reviews further enhances the user experience by providing valuable insights into the product's performance and quality. Overall, dekistenkoning.nl ensures a seamless and enjoyable user experience.

Pricing and Value for Money:

Dekistenkoning.nl offers storage chests at a range of price points, accommodating different budgets. While some may consider the pricing slightly higher compared to other retailers, it is justified by the premium quality and craftsmanship of the products. The value for money lies in the durability and longevity of the storage chests, ensuring they stand the test of time. Additionally, the occasional promotions and discounts further enhance the overall value for money.

Customer Service:

Dekistenkoning.nl prides itself on providing exceptional customer service. Their prompt and knowledgeable support team is readily available to address any queries or concerns via email or phone. Customers appreciate the company's responsiveness and dedication to resolving issues promptly. Moreover, the inclusion of a comprehensive FAQ section helps users find answers to common questions, reducing the need for direct contact with customer service.

Product Quality and Selection:

When it comes to product quality, dekistenkoning.nl excels. Each storage chest is crafted with precision using high-quality materials, ensuring durability and long-lasting performance. The attention to detail is evident in the finishes and construction of the chests, providing customers with reliable storage solutions. The selection primarily focuses on wooden and wicker chests, catering to a specific niche. However, customers seeking alternative storage options may find the selection limited.

Website Usability:

The dekistenkoning.nl website is designed for optimal usability. The clean and intuitive layout allows users to effortlessly navigate through different product categories, refine searches, and access detailed product information. The inclusion of filters and sorting options further enhances usability, making it convenient to find the desired storage chest. The website's fast loading speed and mobile responsiveness further contribute to a seamless browsing experience.

Returns and Exchanges:

Dekistenkoning.nl offers a straightforward returns and exchanges policy. Customers can return or exchange their purchase within 14 days of receipt, provided the product remains in its original condition. The company promptly processes returns and issues refunds or exchanges accordingly. However, customers are responsible for the return shipping costs unless the product is defective or damaged upon arrival.

Promotions and Discounts:

Periodically, dekistenkoning.nl offers promotions and discounts on selected storage chests. These promotions may include price reductions, bundle deals, or free shipping. Customers can benefit from these offers by regularly checking the website or subscribing to the company's newsletter to receive updates on the latest promotions. These discounts provide an opportunity to obtain premium storage solutions at more affordable prices.

Reputation:

Dekistenkoning.nl has built a strong reputation based on its commitment to delivering top-quality storage solutions and excellent customer service. The company's consistent positive customer reviews reflect its reliability and dedication to customer satisfaction. With a growing customer base and positive word-of-mouth referrals, dekistenkoning.nl has established itself as a reputable retailer in the industry.

Payment Options:

Dekistenkoning.nl offers various secure payment options to enhance customer convenience. Customers can complete their purchases using credit or debit cards from major providers, including Visa and Mastercard. Additionally, the website supports popular payment methods like PayPal and iDEAL. The availability of multiple payment options ensures a hassle-free and secure transaction process.

Loyalty Programs:

While dekistenkoning.nl does not offer a formal loyalty program, the company values its repeat customers. The exceptional customer service and high-quality products often lead to customer loyalty on their own merits. Frequent customers can expect personalized attention and occasional offers or discounts as a token of appreciation for their continued support.

Customer Reviews:

The customer reviews for dekistenkoning.nl are overwhelmingly positive. Customers appreciate the durability, functionality, and appealing designs of the storage chests. Many reviews highlight the excellent customer service, timely delivery, and hassle-free shopping experience. These positive reviews testify to the company's commitment to providing exceptional products and outstanding customer satisfaction.

Community Involvement:

Dekistenkoning.nl actively engages in community involvement by supporting various charitable initiatives. The company has partnered with local organizations to donate storage chests for community centers, schools, and charitable events. Additionally, dekistenkoning.nl regularly features stories and spotlights on their website, highlighting community projects and initiatives they support. This community involvement reinforces the company's commitment to making a positive impact beyond their products.

Shipping and Costs:

Dekistenkoning.nl offers reliable and efficient shipping services within the Netherlands and certain European countries. The shipping costs are calculated based on the destination and dimensions of the selected storage chest. The website provides a transparent breakdown of shipping costs during the checkout process, ensuring customers are aware of any additional charges. The company aims to deliver orders promptly, and customers can track their shipments to stay informed about the delivery status.

In conclusion, dekistenkoning.nl excels in providing high-quality wooden and wicker storage chests, combining functionality and aesthetic appeal. While the selection may be limited to these specific types of chests, the company's commitment to customer satisfaction, exceptional customer service, and positive reputation set it apart. With competitive pricing, user-friendly website experience, and a dedication to community involvement, dekistenkoning.nl offers a reliable and trustworthy online shopping destination for individuals seeking durable and visually appealing storage solutions.