Delhivery User Reviews

Introduction

Delhivery.com is a leading logistics service provider in India that offers end-to-end solutions for businesses and individuals. With a presence in over 2,800 cities in the country, the company has the capability to reach every corner of India.

Pros and Cons

Pros: - Delhivery has a wide coverage area across India, making it accessible to both business and individual customers. - The company offers a range of logistics services including last-mile delivery, warehousing, and transportation. - Delhivery has a user-friendly website that allows customers to easily track their packages. - The company has a good reputation for timely and reliable delivery. - Customers can choose from a range of payment options. Cons: - The pricing for some services may be higher than other logistics service providers. - There have been reported cases of packages getting lost or delayed.

User Experience

The Delhivery website is user-friendly and easy to navigate. Customers can track their packages using the tracking number provided. There are also options for customers to modify delivery details or reschedule delivery.

Pricing and Value for Money

The pricing for Delhivery's services varies depending on the type of service and the distance to be covered. While the pricing may be slightly higher than other logistics service providers, Delhivery's wide coverage area and range of services make it a convenient choice for many.

Alternatives

Some of the popular alternatives to Delhivery in India are FedEx, DHL, and Blue Dart.

Customer Service

Delhivery has a dedicated customer service team that is available to answer queries and concerns. Customers can reach out to the team through various channels including email and phone.

Product Quality and Selection

Delhivery offers a range of logistics services including last-mile delivery, warehousing, and transportation. The company uses technology to ensure speed and efficiency in its services.

Website Usability

The Delhivery website is easy to use and navigate. Customers can track their packages, modify delivery details, and reschedule delivery through the website.

Returns and Exchanges

Delhivery has a returns and exchange policy in place. Customers can initiate a return or exchange through the website or by reaching out to the customer service team.

Promotions and Discounts

Delhivery occasionally offers promotions and discounts to its customers. Customers can subscribe to the newsletter to stay updated on such offers.

Reputation

Delhivery has a good reputation for timely and reliable delivery. However, there have been reported cases of packages getting lost or delayed.

Payment Options

Customers can choose from a range of payment options including cash on delivery, credit/debit cards, net banking, and mobile wallets.

Loyalty Programs

Delhivery does not offer a loyalty program.

Customer Reviews

Customer reviews for Delhivery are mixed. While some customers have reported a positive experience, others have reported issues with delayed or lost packages.

Community Involvement

Delhivery is involved in various community initiatives including environmental sustainability programs.

Shipping and Cost

Shipping costs for Delhivery's services vary depending on the type of service and the distance to be covered. Customers can check the shipping costs through the website.