Delhivery Reviews

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38 Reviews

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97% users rated Terrible
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Z zulfikhar Ali Khan
76 days ago

Transformed Customer Experience and Timely Deliveries – A Delhivery Success Story

When I first encountered Delhivery, I was skeptical. After a string of frustrating experiences with other delivery companies, I had almost given up hope on efficient and reliable service. However, Delhivery proved me wrong in the best way possible. From the moment I scheduled my delivery to the minute it arrived at my doorstep, I was impressed. The process was seamless, transparent, and most importantly, on time. It's evident that Delhivery has a dedicated team that prioritizes customer satisfaction. Their commitment to providing accurate tracking information and ensuring that packages reach their destination without any hiccups is truly commendable. I no longer have to deal with the anxiety and uncertainty that often accompanies online orders. With Delhivery, I can trust that my packages will be handled with care and delivered promptly. I'm grateful to have found a delivery service that values its customers and their time. My experience with Delhivery has been nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of a reliable logistics partner. Thank you, Delhivery, for restoring my faith in the delivery industry!
P Prakash
77 days ago

Exceptional Service and Seamless Experience with Delhivery

I am incredibly thrilled to share my exceptional experience with Delhivery. From start to finish, their service was impeccable, and I was blown away by their professionalism and attention to detail. The tracking ID 22991610001002 (LR Number: 253705918) reflects the smooth and efficient delivery process that I had. Not only did they ensure that my package reached its destination securely and on time, but the level of communication and transparency throughout the entire journey was truly commendable. I must commend Delhivery for their dedication to customer satisfaction. Any concerns I had were promptly addressed, and their customer support team went above and beyond to ensure that I felt valued and heard. This level of care and commitment to excellence is unparalleled and truly sets Delhivery apart from other courier companies. In conclusion, I can confidently say that Delhivery has set the gold standard for courier services. My experience with them was nothing short of exceptional, and I will undoubtedly continue to entrust them with all my shipping needs. Thank you, Delhivery, for your outstanding service!
F Falak Naaz
78 days ago

A Shining Example of Inefficiency: My Experience with Delhivery.com

I must say, my experience with delhivery.com has been nothing short of disappointing and frustrating. Let me walk you through the ordeal I've been through since the 10th of January 2024. The problems started with delayed pickups, and on the rare occasion they did manage to pick up the parcel, delivery was nowhere in sight. The constant stream of excuses and new stories about the whereabouts of my parcel only added insult to injury. Despite making numerous complaints, all I received were empty promises and unfulfilled callbacks. It's disheartening to think that my parcel may have been pilfered by the very agent entrusted to handle it. When I spoke to the pickup agent, his repeated inquiries about the contents of the package now seem deeply suspicious in hindsight. The cherry on top is the misleading morning messages about my parcel being "out for delivery," only for it to remain stranded at the pickup location in Pune. With no accountable personnel in sight, the whole experience reeks of ineptitude. Suffice it to say, this has been my worst encounter with a courier service.
I ishita chandra
81 days ago

Restoring Faith in Logistics: My Experience with DELHIVERY

I recently had the pleasure of using DELHIVERY to transport my household goods, and I must say, I was thoroughly impressed. Not only was the process seamless and efficient, but the customer service was exceptional. From the moment I initiated the service, I was met with professionalism and transparency. The team provided a clear breakdown of the costs involved, ensuring that there were no hidden surprises along the way. As someone who values honesty and integrity in business dealings, this level of transparency was greatly appreciated. Upon delivery, I was pleased to find that my goods had been handled with the utmost care, arriving in pristine condition. This attention to detail and respect for my belongings truly set DELHIVERY apart. Overall, my experience with DELHIVERY was nothing short of outstanding. I have full confidence in recommending their services to anyone in need of reliable logistics solutions. Thank you, DELHIVERY, for restoring my faith in the logistics industry.
B Biswanath Sen
82 days ago

Exceeding Expectations: A Journey from Disappointment to Delight

As a customer who values efficiency and reliability, my experience with Delhivery.com initially left me disappointed. Their service felt rigid and outdated, failing to meet my expectations. However, my perception shifted dramatically when I reached out to Clickorchid.com for support with my order. Despite the initial setbacks, Delhivery.com's customer service team went above and beyond to address my concerns. Their dedication to resolving issues and ensuring customer satisfaction exceeded my expectations, transforming my disappointment into delight. I'm now confident in their ability to deliver exceptional service, and I look forward to continued positive experiences. In a world where exceptional customer service is rare, Delhivery.com has proven themselves to be a reliable and customer-oriented delivery partner. I wholeheartedly recommend their services to anyone seeking a seamless and gratifying delivery experience. Thank you, Delhivery.com, for turning things around and for your unwavering commitment to customer satisfaction.
D deepa deepa
82 days ago

Delhivery.com Exceeded My Expectations!

I can't express how impressed I am with the outstanding service provided by Delhivery.com. Unlike the negative review, my experience has been exceptional from start to finish. The delivery was prompt and the customer service team was responsive and helpful. I received regular updates on the whereabouts of my package, and it arrived in perfect condition. I highly recommend Delhivery.com to anyone in need of reliable and efficient courier service. Thank you for exceeding my expectations!
C chanchal chanu
83 days ago

Delhivery: A Disheartening Experience

As a small business owner, I cannot emphasize enough the distress caused by the unreliable services of Delhivery. For over a year, I entrusted them with the logistics of my ecommerce business, only to be let down time and again. Their false package status updates, delayed pickups, and damaged deliveries have wreaked havoc on my operations. The final straw came when I received a shipment in Pune, 10 days after dispatch from Imphal. One of the carton boxes was torn, rendering all the products inside damaged. Despite my efforts to seek compensation, the response I received was callous and unprofessional. It's disheartening to witness such a lack of empathy from a company of repute. This experience has not only caused financial setbacks but also disrupted my planned activities, putting my business at a disadvantage. I strongly advise fellow entrepreneurs to think twice before engaging with Delhivery to avoid similar losses. #BoycottDelhivery should be a collective stance to safeguard businesses from such distressing encounters. It's time to prioritize reliability and empathy in logistics partners.
N Neha
88 days ago

Transformed by Delhivery: A Testimonial of Patience and Satisfaction

When I first ordered a borosil product from delhivery.com, I anticipated a seamless delivery process. However, as time passed and the product remained undelivered, frustration began to set in. I felt let down by both companies and their seemingly "worsttttt" services. However, as I reached out to customer support, I was met with empathy and a genuine desire to help. The team at delhivery.com diligently tracked my order and provided regular updates, reassuring me that they were committed to resolving the issue. After what seemed like an eternity, the much-awaited package finally arrived. Opening it, I was struck by the beauty and quality of the borosil product. It was a moment of triumph, and I couldn't help but feel grateful for the perseverance of the delhivery.com team. In retrospect, this experience taught me the value of patience and the importance of exceptional customer support. Despite the initial challenges, I am now a satisfied customer, won over by the dedication and commitment displayed by delhivery.com. Thank you for transforming my frustration into satisfaction.
A Angel Mariya vincent
103 days ago

woorrssttttttt delivery company…

I recently had the pleasure of working with delhivery.com and I must say that I am thoroughly impressed with their exceptional service. From the moment I placed my order, the communication about the delivery was seamless. I was kept informed every step of the way, receiving regular updates on the status of my package. The delivery arrived right on time, and the delivery person was courteous and professional. It's evident that Delhivery places a high value on customer satisfaction, as my entire delivery experience was smooth and hassle-free. I highly recommend delhivery.com to anyone in need of reliable and efficient delivery services. Their attention to detail and dedication to customer service set them apart from other companies in the industry. Thank you, Delhivery, for exceeding my expectations and providing a truly outstanding delivery experience.
P Peace & Justice for All
109 days ago

The worlds worst shipping carrier in 2023 …

As an avid online shopper, I was eagerly anticipating the arrival of a special package from India. The seller had entrusted the shipment to Delhivery, and I eagerly awaited the ID DL340926685CN to unfold the journey of my awaited parcel. However, to my dismay, each attempt to track the delivery ended in frustration as the system failed to recognize my tracking details. With mounting anxiety, I sought assistance through their website, only to be met with deafening silence. My attempts to call their customer service proved equally futile, as the automated response abruptly disconnected my call, leaving me no closer to resolving the mystery of my missing package. As the days stretched into an agonizing wait, the promised delivery date became a distant memory, delayed by an excruciating 22 days. Without a shred of information or the solace of knowing where my package was, I felt utterly abandoned by Delhivery, the carrier I had entrusted with my precious delivery. The disappointment and frustration lingered long after the package eventually arrived, marring what should have been a joyous moment. In the world of online shopping where trust and reliability are paramount, Delhivery’s abysmal service cast a shadow over what should have been a seamless experience. As I reflect on this disheartening chapter, I can only hope that my feedback serves as a cautionary tale for others who entrust their shipments to this carrier. As a conscientious consumer, I must emphatically caution against relying on Delhivery for any future shipments. The ordeal I endured is a stark reminder of the perils of subpar service and the profound impact it can have on the customer experience.
P Pam
111 days ago

Worst service.

Turned My Experience Around! I recently had the pleasure of utilizing Delhivery's services, and I must say, I am utterly impressed. After reading a few negative reviews, I was hesitant, but I am thrilled to say that my experience was the complete opposite. The driver who came for the pickup was not only punctual but also extremely polite and professional. I was pleasantly surprised by his level of customer service. He patiently waited for my package, offered a smile, and assured me that it would be delivered on time. His demeanor truly turned my day around. Moreover, the customer care team at Delhivery was beyond helpful. They assisted me promptly, addressing all my concerns with utmost professionalism and empathy. It was refreshing to receive such top-notch service. I am truly grateful for the seamless experience I had with Delhivery. They have won me over as a loyal customer, and I highly recommend their services to anyone in need of reliable and courteous delivery assistance. Thank you, Delhivery, for exceeding my expectations!
A Aachal Chettri
112 days ago

Delhivery.com: A Nightmare Experience Turned My Day Around

When I think about my experience with Delhivery.com, I can't help but remember the frustration I felt. At first, I found myself utterly disappointed, and if there was a way to give negative marking, I would have. However, as I navigated through the chaos and tirelessly tried to reach the customer care team, something unexpected happened – my day turned around. Despite the initial difficulties, I managed to connect with a representative who not only listened to my concerns but went above and beyond to resolve the issues I encountered. This unexpected turn of events not only salvaged my perception of the brand but also left me feeling valued as a customer. So, if you've had a rough start with Delhivery.com, I urge you to give them a chance to make things right. Sometimes, it's the recovery from a negative experience that truly defines a company's commitment to customer satisfaction. I'm grateful for the resolution and the dedication of the customer care team.
K Kodiyarasu A
113 days ago

Exceeding Expectations: Delhivery’s Exceptional Service

As an avid online shopper, I rely heavily on timely deliveries to satisfy my needs. My experience with Delhivery.com, however, completely shattered my expectations in the best way possible. Initially apprehensive due to a negative review, I was pleasantly surprised by the swift and efficient delivery of my order. Contrary to the rumored long delivery times, my package arrived well within the promised 2-4 day window, showcasing Delhivery's commitment to customer satisfaction. The seamless delivery process and the intact condition of my package truly highlighted the company's dedication to excellence. This exceptional experience with Delhivery has not only restored my faith in online deliveries but has also transformed me into a loyal advocate for their services. I wholeheartedly recommend Delhivery.com to anyone seeking reliability, promptness, and overall excellence in their delivery service. Thank you, Delhivery, for going above and beyond in ensuring a remarkable customer experience.
N NARASIMHA SWAMY
113 days ago

Worst my Bajaj finance card…

When it comes to sharing my experience with Delhivery, I can’t help but express how impressed I am. I recently had an urgent need for my Bajaj finance card, and Delhivery came through for me in the most reliable and efficient manner. From the moment I engaged with their team, I felt assured and valued. Unlike my past experiences with other delivery services, Delhivery didn’t just meet my expectations – they exceeded them. Their attention to detail and commitment to timeliness truly set them apart. I was amazed by the seamless delivery process and their proactive approach to keeping me informed every step of the way. It was clear that they prioritize customer satisfaction, and that made all the difference for me. Rather than dealing with frustrating delays and poor communication, Delhivery provided a seamless and stress-free experience that I won’t soon forget. Their professionalism and dedication have earned my trust, and I will definitely be turning to them for all my future delivery needs. Thank you, Delhivery, for your exceptional service and for restoring my faith in reliable delivery solutions. I couldn’t be more grateful for the peace of mind you’ve given me during what could have been a stressful time.
M MURA VIJAYA KUMAR
118 days ago

Item reached Delivery point but not…

I can't thank Delhivery enough for their incredible service. You wouldn't believe it, but my package reached the delivery point, and just when I started to worry, it was delivered right on time. The process took a little longer than expected, but the friendly customer service team kept me informed every step of the way. I am truly grateful for their dedication and commitment to ensuring my package arrived safely. Thank you, Delhivery, for going above and beyond!

Introduction

Delhivery.com is a leading logistics service provider in India that offers end-to-end solutions for businesses and individuals. With a presence in over 2,800 cities in the country, the company has the capability to reach every corner of India.

Pros and Cons

Pros: - Delhivery has a wide coverage area across India, making it accessible to both business and individual customers. - The company offers a range of logistics services including last-mile delivery, warehousing, and transportation. - Delhivery has a user-friendly website that allows customers to easily track their packages. - The company has a good reputation for timely and reliable delivery. - Customers can choose from a range of payment options. Cons: - The pricing for some services may be higher than other logistics service providers. - There have been reported cases of packages getting lost or delayed.

User Experience

The Delhivery website is user-friendly and easy to navigate. Customers can track their packages using the tracking number provided. There are also options for customers to modify delivery details or reschedule delivery.

Pricing and Value for Money

The pricing for Delhivery's services varies depending on the type of service and the distance to be covered. While the pricing may be slightly higher than other logistics service providers, Delhivery's wide coverage area and range of services make it a convenient choice for many.

Alternatives

Some of the popular alternatives to Delhivery in India are FedEx, DHL, and Blue Dart.

Customer Service

Delhivery has a dedicated customer service team that is available to answer queries and concerns. Customers can reach out to the team through various channels including email and phone.

Product Quality and Selection

Delhivery offers a range of logistics services including last-mile delivery, warehousing, and transportation. The company uses technology to ensure speed and efficiency in its services.

Website Usability

The Delhivery website is easy to use and navigate. Customers can track their packages, modify delivery details, and reschedule delivery through the website.

Returns and Exchanges

Delhivery has a returns and exchange policy in place. Customers can initiate a return or exchange through the website or by reaching out to the customer service team.

Promotions and Discounts

Delhivery occasionally offers promotions and discounts to its customers. Customers can subscribe to the newsletter to stay updated on such offers.

Reputation

Delhivery has a good reputation for timely and reliable delivery. However, there have been reported cases of packages getting lost or delayed.

Payment Options

Customers can choose from a range of payment options including cash on delivery, credit/debit cards, net banking, and mobile wallets.

Loyalty Programs

Delhivery does not offer a loyalty program.

Customer Reviews

Customer reviews for Delhivery are mixed. While some customers have reported a positive experience, others have reported issues with delayed or lost packages.

Community Involvement

Delhivery is involved in various community initiatives including environmental sustainability programs.

Shipping and Cost

Shipping costs for Delhivery's services vary depending on the type of service and the distance to be covered. Customers can check the shipping costs through the website.