Users Voice for Delilahhome

1% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
94% users rated Excellent
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Delilahhome Overall rating
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Review article published on: 08 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.2 4.4 4.8 2.7 1 4.1
Oct 2022 5 4.4 4.8 5 1 3.9
Nov 2022 5 2.7 4.9 1 1 4.1
Dec 2022 5 5 5 5 5 5
Mar 2023 4.8 4.6 4.8 4.9 1.5 3
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Detailed Delilahhome Review by

Introduction

Delilah Home is an eco-friendly bedding and bath company founded by Michael and Dina Delahunty. The company's vision is to create luxurious products that are environmentally conscious and sustainable. Delilah Home claims that its products are made from 100% organic cotton, linen, and bamboo, and it uses a closed-loop system to minimize waste.

Pros and Cons

Pros:
  • Environmentally conscious
  • Organic materials
  • Luxurious products
  • Closed-loop system to minimize waste
Cons:
  • May be expensive for some customers
  • Limited product selection compared to other brands

User Experience

The Delilah Home website is easy to navigate and user-friendly. The website has a minimalist design that matches the company's brand aesthetic. Each product has a detailed description, and the website allows customers to choose from different sizes and colors. The website also provides information about the company's sustainability efforts and how its products are made.

Pricing and Value for Money

Delilah Home's products are priced on the higher end compared to other bedding and bath brands. However, the company's commitment to sustainability and organic materials may justify the higher prices for some customers.

Alternatives

If customers are looking for alternatives to Delilah Home, they can consider other eco-friendly bedding and bath brands such as Boll & Branch, Coyuchi, and Ettitude.

Customer Service

Delilah Home has a 30-day return policy for unused and unwashed products. The company also provides a one-year warranty on its products, which covers defects in materials and workmanship. Customers can contact the company through email or phone if they have any questions or concerns.

Product Quality and Selection

Delilah Home's products are made from organic cotton, linen, and bamboo, and the company uses a closed-loop system to minimize waste. The company's products include sheets, duvet covers, pillowcases, towels, and bathrobes. However, the selection is limited compared to other bedding and bath brands.

Website Usability

The Delilah Home website is easy to use and navigate. The website's minimalist design matches the company's brand aesthetic. Each product has a detailed description, and the website allows customers to choose from different sizes and colors.

Returns and Exchanges

Delilah Home has a 30-day return policy for unused and unwashed products. Customers can request a return or exchange through the company's website or by contacting customer service.

Promotions and Discounts

Delilah Home occasionally offers promotions and discounts through its website and social media channels. Customers can sign up for the company's email newsletter to stay informed about promotions and discounts.

Reputation

Delilah Home has positive reviews on its website and on independent review platforms such as Trustpilot. Customers appreciate the company's commitment to sustainability and the quality of its products.

Payment Options

Delilah Home accepts major credit cards such as Visa, Mastercard, American Express, and Discover. The website also accepts payment through PayPal.

Loyalty Programs

Delilah Home does not currently offer a loyalty program for customers.

Customer Reviews

Delilah Home has positive reviews on its website and on independent review platforms such as Trustpilot. Customers appreciate the company's commitment to sustainability and the quality of its products.

Community Involvement

Delilah Home partners with organizations such as the Ocean Foundation to support environmental sustainability efforts. The company also provides educational resources about sustainable practices on its website.

Shipping and Costs

Delilah Home offers free shipping on all orders within the United States. The company also offers international shipping for an additional fee. Shipping times vary based on the product's availability and delivery location.

Delilahhome Recent User Reviews

User Rating

5 stars

34

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Reviewer Name: N Purdy

Review Submission Date: 2022-12-08

Review Title: The towels truly are as plush as they…
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Review Description: The towels truly are as plush as they are stated to be! The bath sheets are great!!

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Reviewer Name: Christine Popowski

Review Submission Date: 2022-12-07

Review Title: Great towels and received them in a…
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Review Description: Great towels and received them in a timely manner.

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Reviewer Name: Jabari Hill

Review Submission Date: 2022-11-28

Review Title: Loving the new Hemo sheet
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Review Description: Loving the new Hemo sheet, a sleep changer.

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Reviewer Name: Marilyn Khan

Review Submission Date: 2022-11-27

Review Title: Your website was easy to get around
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Review Description: Your website was easy to get around. I received my order a few days after I placed my order. I am quite happy with my purchase of queen size sheet set.

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Reviewer Name: Nancy Greenstreet

Review Submission Date: 2022-11-13

Review Title: Fantastic products!
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Review Description: Fantastic products!! Customer service is great. And shipping was quick this time. Much improved!! Thank you for listening.

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Reviewer Name: Emma Green

Review Submission Date: 2022-11-13

Review Title: Amazing company- amazing products
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Review Description: An earnest company where a real person (the CEO) answers your questions directly. I’ve been using the towels in my short term rental for almost two years now and they are still in perfect condition!! Lovely and fluffy many many many washes later. I just ordered more as I have a new rental coming on line. If you are looking for an amazing product that will last- look no further!!

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Reviewer Name: ScottLF

Review Submission Date: 2022-10-26

Review Title: Originally unhappy with ordering…
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Review Description: Originally unhappy with ordering complexities but the towels are AMAZINGLY thick, absorbent, soft, and attractive. I’d would definitely buy these again. Never used better towels.

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Reviewer Name: Tammy Trexler

Review Submission Date: 2022-09-29

Review Title: It was a fantastic experience as I have…
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Review Description: It was a fantastic experience as I have been able to communicate with Michael, the CEO of this wonderful company. I’m so impressed with the personal touch and real desire to serve their customers. The products are beautiful and I’m so happy to be part of their family as Michael has so named me.

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Reviewer Name: Cindy S.

Review Submission Date: 2022-09-28

Review Title: Amazing products and customer service
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Review Description: I came to Delilah Home because I wanted the safest, sustainably- and ethically-produced towels and bedding. I believe I have found that in Delilah Home. And the customer service is fantastic. A tracking number issue was quickly resolved. I was surprised and delighted with the considerate response and attention. The order was a gift and the recipients say that the towels are perfect. Thank you!

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Reviewer Name: Kathie Menninger

Review Submission Date: 2022-09-27

Review Title: Excellent product (hemp sheets) and…
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Review Description: Excellent product (hemp sheets) and service! I forgot to change the shipping address when sending the hemp sheets as a gift. I messaged / chatted & they took care of it immediately.My friends received their sheets yesterday!