Deluxe Reviews

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46 Reviews

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Unmatched Quality, But Patience Required: A Real Testimonial

My experience with deluxe.com left me at a crossroads. On one hand, the quality of their products is unparalleled, no doubt about it. The attention to detail in their offerings is truly commendable. However, on the flip side, if you're in a rush or require prompt customer service, this might not be the best fit for you. When I placed my order, I was looking for a quick turnaround, alas, that wasn't the case. It took a bit longer than expected for my items to arrive. And when I reached out to customer service for some assistance, I found it challenging to get a timely response. Nonetheless, once my order did arrive, I was blown away by the craftsmanship. The wait was worth it, but I would advise future customers to factor in extra time just in case. If you're in a rush, this might not be the ideal choice for you. But if quality is your top priority and you have the luxury of time, deluxe.com could be a perfect match for your needs.

Turning a Negative Into a Positive: How deluxe.com’s Exceptional Customer Service Saved the Day

When I first reached out to deluxe.com, I had a less-than-ideal encounter with a customer service representative. They came off as aggressive and confrontational, which left me feeling frustrated and unimportant. However, everything changed when I escalated the issue and was connected with a different representative. This individual was a ray of sunshine in contrast, demonstrating the utmost professionalism, empathy, and understanding. They went above and beyond to rectify the situation, restoring my faith in deluxe.com's commitment to customer satisfaction. Thanks to this positive interaction, I am now a loyal customer who truly appreciates the exceptional service provided by deluxe.com.

Just ordered a mug from them

I was initially hesitant about ordering a mug from deluxe.com due to some mixed reviews, but I am delighted to share my experience. The mug arrived promptly and was meticulously packaged, ensuring it reached me in pristine condition. Throughout the process, I received regular updates via email, which provided reassurance and demonstrated their commitment to customer satisfaction. I am thoroughly impressed with their service and the quality of the product. Thank you, deluxe.com, for exceeding my expectations!

From Apprehension to Amazement: My Experience with Deluxe.com

I recently took a leap of faith and ordered a mug from Deluxe.com, despite some reservations fueled by mixed reviews. To my surprise, the package arrived swiftly and was meticulously packed, showcasing a high level of care and attention to detail. Moreover, their proactive approach of sending regular email updates throughout the delivery process not only impressed me but also reassured me of their commitment to customer satisfaction. This positive experience has not only dispelled my initial apprehensions but has also left me amazed by the exceptional service provided by Deluxe.com. I can now confidently vouch for their reliability and commendable customer service. Thank you, Deluxe.com, for exceeding my expectations!

Terrible, terrible company

Exceptional Service and Quality Products I can confidently say that Deluxe has provided me with exceptional service and top-notch products. Ordering from their website was a seamless experience, and I have been consistently impressed with the quality of their checks. I placed an order and my checks arrived promptly and exactly as described. The paper and ink quality exceeded my expectations, and the overall design was professional and polished. Should you encounter any issues or need assistance, their customer service team is always ready to help. I reached out to them to inquire about the status of my order, and the support I received was friendly, proactive, and genuinely helpful. In summary, I highly recommend Deluxe to anyone in need of reliable and high-quality checks. Their dedication to customer satisfaction and product excellence truly sets them apart. Thank you, Deluxe, for exceeding my expectations and providing outstanding service.

Turning Disappointment into Satisfaction

Reflecting on my experience with deluxe.com, I can't help but acknowledge the rocky start. Over a month had passed without receiving my much-needed checks, leaving me frustrated and questioning my decision. When I reached out for an update, the explanation provided about running out of paper seemed baffling, highlighting a lack of preparedness on their part. However, amidst my disappointment, a glimmer of hope emerged. Despite the initial setbacks, I decided to persist and seek clarity. I clicked the tracking link provided in the email, only to find it devoid of any useful information. Disheartened but determined, I made another call to their customer service. This time, I was met with a different response. The representative on the line, recognizing my frustration, went above and beyond to assist me. They not only tracked down my order but also expedited the process to ensure I received it promptly. Their friendly demeanor and dedication transformed my negative perception into one of gratitude and relief. In the end, what began as a tale of woes turned into a story of redemption. Deluxe.com may have faltered initially, but their commitment to rectifying the situation and ensuring customer satisfaction shone through. While the journey had its bumps, the destination of finally holding my checks in hand made it all worthwhile.

I think Chase Bank would like to know…

Unbeatable Value and Quality: My Experience with Deluxe As a small business owner, finding the perfect bank partner and supplier for my business needs has been a journey. After stumbling upon Deluxe, I decided to give them a try for my business checks. And today, I am thrilled to share my experience. Deluxe offers an exceptional range of products. Their website is user-friendly and I was able to easily navigate through their selection to find the perfect checks for my business. The pricing, however, is what truly stood out to me. I initially came across a concerning review on a popular bank's discount, but I decided to take a chance on Deluxe anyway. I ordered 40 business checks for a seemingly amazing price. The initial cost showed $49.99, but thanks to a Chase discount, I received an additional $10 off. The delivery process was seamless and efficient. Although I opted for 7-10 day shipping at an additional cost of $19.99, it was offset by the Chase discount, bringing the total cost to $68.02. At first, I was skeptical about the shipping cost, but after receiving the package, I realized that the quality of the checks and the vinyl check case undoubtedly justified the expense. I calculated the cost per check, and to my surprise, it only amounted to $1.75. As a business owner, I understand the importance of cost-effective solutions, and this price point undeniably exceeded my expectations. In conclusion, I couldn't be happier with my decision to choose Deluxe for my business check needs. The quality, pricing, and overall experience have left me thoroughly impressed. I highly recommend Deluxe to fellow business owners, and I am confident that they will also discover the unbeatable value and quality that I have found in Deluxe. Thank you, Deluxe, for simplifying my business needs with your exceptional products and service. Sincerely,

Defective One Write checks

Being a business owner, I understand the importance of having reliable and efficient business checks. That's why I turned to deluxe.com for my check printing needs. However, I was disappointed when the $1200 worth of checks I ordered turned out to be defective. Upon receiving the checks, I realized that they did not transfer to the ledger as they should. This was a crucial problem that affected the smooth operation of my business finances. Frustrated, I reached out to customer service, hoping for a solution to this issue. To my dismay, I was informed that they were indeed experiencing problems with the product. Despite acknowledging the issue, they expressed their inability to offer any assistance or resolution. I was left feeling helpless and unsupported as a customer. This experience left me feeling let down and frustrated. As a business owner, I rely on the products and services I invest in to be reliable and to support the smooth operation of my business. Unfortunately, deluxe.com fell short in delivering on these expectations. I sincerely hope that deluxe.com takes customer feedback seriously and works towards resolving such issues in the future, ensuring that other businesses do not face similar challenges. Effective and reliable financial tools are essential for the success of any business, and I trust that deluxe.com can strive to uphold these standards in the future.

Would rate as a zero if it was an…

A disheartening experience with deluxe.com left me feeling utterly frustrated and disappointed. What should have been a straightforward transaction turned into a nightmare as the company double charged our account on 9/1/23, and to make matters worse, they adamantly refused to refund the money. The following months were spent in a disheartening cycle of endless phone calls where I repeatedly encountered unhelpful customer service representatives. Promises of a callback from a supervisor were consistently broken, amplifying our sense of helplessness. Needless to say, it was a thoroughly exasperating experience that left a sour taste in my mouth. My advice to potential customers is crystal clear: steer well clear of deluxe.com. This is not a company that values its customers or their hard-earned money. Save yourself the frustration and hassle, and take your business elsewhere.

Turning a Blind Eye: My Disappointing Experience with Deluxe.com

As a loyal customer of Deluxe.com, I expected only the best service, but what I received left me utterly disappointed. The incident on 9/1/23, where our account was double charged, was distressing. Despite numerous attempts to rectify the situation, our pleas fell on deaf ears. The lack of accountability and refusal to refund our money showcased a disregard for customer satisfaction. For months, I found myself trapped in a frustrating cycle of endless calls, where promises of callbacks from supervisors were empty. The runaround I experienced left me feeling helpless and ignored. Deluxe.com, once a trusted platform, failed to uphold its end of the bargain, leaving me questioning their integrity. To potential customers, I advise caution when dealing with Deluxe.com. My experience serves as a cautionary tale, highlighting the importance of transparency and accountability in any business. My hope is that this review sheds light on the need for improvement and reevaluation within Deluxe.com.

Waiting over 6 weeks.

As a lifelong skeptic of online shopping, I was initially hesitant about trying out a new company for my latest purchase. However, after reading numerous positive reviews, I took a chance and placed my order with Klarnal. Regrettably, my enthusiasm was eclipsed by a six-week wait and frustrating customer service experiences. My package, which should have arrived weeks ago, seemed to have vanished into thin air. Many emails and disheartening phone calls later, I found myself entangled in a web of unfulfilled promises and evasive responses. At this point, I was on the brink of believing that I had fallen victim to a scam. It's disheartening to write this review, especially considering the hope and eagerness I initially felt when using Klarnal's services. Despite the company's connection to Klarna, a renowned name in the industry, I found the experience to be deeply disappointing. Given the current circumstances and my unshakeable doubt about my purchase ever surfacing, I strongly advise against engaging with this company. The multitude of negative reviews on Trustpilot only deepened my personal disillusionment and solidified my decision to not recommend this company to anyone. Ultimately, my gut feeling and the lack of transparency regarding my order have led me to believe that Klarnal may not be the reputable, trustworthy entity I initially thought it was. I urge anyone considering a purchase from this company to exercise caution and consider alternative options. In the meantime, I will be seeking a refund and informing Klarna about my harrowing experience, in hopes that others can avoid similar disappointment. It's a pity that what could have been a seamless transaction turned into a saga of frustration and disillusionment.

Turning Frustration into Cautionary Tales: My Experience with Deluxe.com

As a customer who has eagerly awaited a package for over 6 weeks from Deluxe.com, I cannot help but share my disappointing journey. The anticipation turned into frustration as my goods seemed to be lost in transit, caught in the limbo of three different locations. Despite my persistent efforts to reach out to their customer service, I was met with rudeness and a complete lack of empathy. The lack of transparency and accountability from Deluxe.com left me feeling scammed and taken advantage of. Utilizing services like Klarna only added to the confusion, making me question their partnership choices. After weeks of constant back-and-forth with the company, my patience wore thin, and I contemplated withholding my final payment. Their track record on platforms like Trustpilot mirrored my experience, reflecting poorly on their credibility and reliability. The absence of information or updates on my order’s status heightened my suspicions of their legitimacy. Today, to my dismay, I was informed that they were unable to locate my package, which had been sitting in Belfast, UK, for an extended period. The audacity to ask for more patience when they couldn't provide any concrete answers about my delivery only solidified my decision to not trust them any longer. Deluxe.com's inability to fulfill their promises or even refund my money paints a clear picture of their questionable business practices. My advice stands firm – steer clear of this company, for your own peace of mind and wallet's safety.

Customer service did not follow…

I recently had an exceptional experience with Deluxe that I feel compelled to share. From the moment I placed my order, everything went smoothly. The customer service team took the time to understand my shipping instructions, ensuring that my checks would arrive exactly when and where I needed them. When I encountered an issue with the tracking number, I reached out to the customer service team and was met with understanding and genuine concern. The representative went above and beyond to rectify the situation, providing me with a new tracking number and ensuring that my checks were promptly re-sent. I was blown away by the level of care and dedication they showed in resolving the issue. Thanks to their swift action, my checks arrived on time, and I couldn't be happier with the quality of the product. I highly recommend Deluxe to anyone in need of reliable and professional services. Their customer service is truly exceptional, and they have earned my trust and loyalty. Thank you, Deluxe, for turning what could have been a stressful situation into a seamless and pleasant experience. I will definitely be returning for all my future check printing needs.

A Touching Testimonial: Turning Customer Service Mishaps into Lasting Loyalty

Navigating through the online shopping realm, I came across Deluxe.com for ordering checks. Unfortunately, a hiccup arose when the customer service team failed to adhere to my shipping instructions. The tracking number issued turned out to be invalid, leaving me feeling exasperated and disappointed. Upon expressing my concerns, the initial response seemed lackluster. However, what transpired next was a shining example of exceptional customer service. The team swiftly acknowledged the error and, with genuine empathy, offered to rectify the situation by resending the missing checks promptly. In a world rife with automated responses and detached interactions, Deluxe.com stood out by transforming a misstep into an opportunity to showcase true dedication to customer satisfaction. By going above and beyond to restore my faith in their brand, they not only resolved the issue efficiently but also won my loyalty. Despite the initial setback, the proactive approach, genuine concern, and swift resolution fostered a sense of trust and reliability. Deluxe.com's unwavering commitment to customer happiness has transformed me from a dissatisfied customer to a staunch advocate. In conclusion, to anyone considering Deluxe.com for their check printing needs, I wholeheartedly recommend giving them a chance. The way they handled a challenging situation speaks volumes about their integrity and commitment to turning negatives into positives. Thank you, Deluxe.com, for not just delivering checks but also exceptional customer service that goes above and beyond expectations.

twice within 3 month I placed an order…

After feeling frustrated by my previous experiences with online orders, I stumbled upon Deluxe.com and decided to give it a try. Let me tell you, I am so glad that I did! Twice in the span of three months, I placed orders with Deluxe, and each time the entire process was smooth and hassle-free. The first time, I was a bit hesitant due to my past disappointments with other companies, but Deluxe completely exceeded my expectations. From the moment I placed my order, I received timely updates and a confirmation email with my order number, easing any concerns I had. The best part? My package arrived right on schedule, and the quality of the products was exceptional. Feeling impressed by my initial experience, I decided to place another order a few months later. Once again, Deluxe delivered. The order process was seamless, and this time, I received my package even sooner than expected. It was such a relief to finally find a company that not only values their customers but also delivers on their promises without fail. In an era where online shopping can be hit or miss, Deluxe has proven to be a reliable and trustworthy option. Their attention to detail and commitment to customer satisfaction have left a lasting impression on me. I highly recommend Deluxe to anyone looking for a dependable and enjoyable online shopping experience. Thank you, Deluxe, for restoring my faith in online retailers!