Deluxe User Reviews

Introduction

Deluxe.com is an online retailer that offers a wide range of products and services, including deluxe checks, promotional products, business forms, and print services. Founded in 1915, Deluxe has a long history of delivering high-quality products and outstanding customer service.

Pros and Cons

Pros:

• Diverse product offerings
• Competitive pricing
• Easy-to-use website
• Excellent customer service
• Free shipping on select orders

Cons:

• Some products may be more expensive than competitors
• Limited customization options for certain products

User Experience

The Deluxe website is user-friendly and easy to navigate. The homepage features a clear layout that highlights the main product categories. Customers can quickly find what they are looking for by using the search bar or the dropdown menus.

Pricing and Value for Money

Deluxe offers competitive pricing for their products and services. While some products may be more expensive than competitors, the quality and customer service justify the price for many customers. Deluxe also offers value through discount codes and promotions, as well as free shipping on select orders.

Alternatives

Other online retailers that offer similar products and services include Vistaprint, MOO, and 4imprint. However, Deluxe has a strong reputation and offers a wider range of products and services than some of its competitors.

Customer Service

Deluxe has excellent customer service, with knowledgeable and friendly representatives available to assist customers via phone, email, or chat. Their customer service team is responsive and helpful, and they aim to resolve any issues promptly.

Product Quality and Selection

Deluxe has a diverse selection of high-quality products, including personalized checks, promotional products, business forms, and print services. They offer customization options for many of their products, allowing customers to tailor them to their specific needs.

Website Usability

The Deluxe website is easy to navigate, with clear product categories and filters. The checkout process is straightforward, and customers can create accounts to save their preferences and order history.

Returns and Exchanges

Deluxe offers returns and exchanges on most of their products, with clear instructions provided on their website. However, some products may be subject to restocking fees or other restrictions.

Promotions and Discounts

Deluxe frequently offers promotions and discounts on their products, which can be accessed through their website or email newsletters. Customers can also sign up for their loyalty program, which provides exclusive discounts and rewards.

Reputation

Deluxe has a strong reputation for delivering high-quality products and exceptional customer service. They have been in business for over 100 years and have earned the trust of many customers.

Payment Options

Deluxe accepts major credit cards, including Visa, Mastercard, and American Express. They also offer payment options through PayPal and Bill Me Later.

Loyalty Programs

Deluxe offers a loyalty program, Deluxe Rewards, where customers can earn points on their purchases that can be redeemed for rewards and discounts.

Customer Reviews

Customer reviews on the Deluxe website and other platforms are mostly positive, with many praising the company's product quality and customer service.

Community Involvement

Deluxe is committed to corporate social responsibility and supports various charitable organizations and community initiatives.

Shipping and Costs

Deluxe offers free shipping on select orders, with shipping costs varying depending on the weight and destination of the products. They also offer expedited shipping options for an additional fee.