Dennys Reviews

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76 Reviews

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In the Restaurants & Bars category

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39% users rated Terrible
3% users rated Poor
1% users rated Average
4% users rated Very Good
53% users rated Excellent
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L Lee
50 days ago

A Renewed Experience: A True Gem Found Again

As a long-time patron of dennys.com, I had sadly resorted to taking a hiatus due to a series of disappointing visits last fall in 2013. However, on a hopeful day in February 2024, my companion and I decided to give it another shot. Walking into the familiar yet transformed Denny's was a pleasant surprise - cleanliness pervaded the air, service was swift and smiles abundant, and the menu beamed with a variety that thrilled our taste buds. Expressing my pleasant shock to the cashier, I learned that management had undergone a remarkable shift, prioritizing not only enhanced service but also elevating the quality of their offerings. This newfound dedication was palpable in every aspect of our visit. Needless to say, we left with content hearts and full bellies, eager to reignite our dining tradition at this revitalized establishment. A true gem found once more, Denny's has certainly won our hearts back.
D Donna Quinn
53 days ago

Unforgettable Experience: Warm Hospitality and Delicious Cuisine Await at Denny’s

Nestled at 911 East Commercial Blvd in Oakland Park, Florida, Denny's offers more than just a meal; it provides an unforgettable experience. From the moment I stepped through the door, I was greeted with warmth and friendliness that set the tone for the entire visit. The team at Denny's went above and beyond to ensure that not only was the food exceptional, but the overall atmosphere was inviting and comfortable. The server's attentiveness and genuine smiles made me feel right at home. As for the cuisine, it surpassed my expectations. Each dish was packed with flavor and made with quality ingredients. From the sizzling bacon to the fluffy pancakes, every bite was a delight to the taste buds. If you're looking for a place where you can enjoy delicious food served with a side of genuine hospitality, look no further than Denny's. This is more than just a restaurant; it's a destination where good food and good people come together to create an unforgettable dining experience.
E Erik-Lee Olsen
53 days ago

A Remarkable Dining Experience with Christine at Denny’s London

Upon visiting Denny's in London, we were fortunate to have Christine as our waitress, and she truly elevated our dining experience. Her friendliness and attentiveness made us feel not just like customers, but like valued guests. Christine's genuine care and helpfulness were unparalleled, setting a high standard for service in the hospitality industry. The exceptional service provided by Christine was complemented perfectly by the delicious food we enjoyed at Denny's. Each dish was a culinary delight, further enhancing our overall satisfaction with the dining experience. As a result of Christine's outstanding service and the delectable food, we will undoubtedly be returning to Denny's. Our time spent at the London location was memorable, thanks in large part to Christine's exceptional hospitality. We highly recommend a visit to Denny's and hope that you, too, have the opportunity to experience the superb service provided by Christine. Our heartfelt thanks to her for making our meal truly special.
V V Asberry
56 days ago

Above and Beyond: Michelle’s Exceptional Hospitality at Denny’s

As a frequent diner at dennys.com, I recently had the pleasure of visiting the Denny’s branch in Las Vegas, conveniently located by the Tahitian Village resort. My experience was truly elevated by Michelle, who epitomized outstanding service. From the moment we sat down, Michelle's warm demeanor and attentiveness shone through as she ensured our coffee cups were never empty. Her dedication to making our dining experience memorable was evident in every detail. We ordered breakfast dishes, and to our delight, they arrived promptly and steaming hot. The flavors were exquisite, a testament to the kitchen's skill and attention to quality. Throughout the meal, Michelle checked in on us, further enhancing our dining pleasure with her genuine care and professionalism. Her friendly disposition truly made us feel welcomed and valued as guests. Michelle's exceptional hospitality at Denny's is a shining example of how one individual can transform a meal into a memorable experience. I am grateful for her dedication and commend her for going above and beyond to ensure customer satisfaction. Thank you, Michelle, for making our visit truly exceptional.
C Chloe
59 days ago

Exceptional Service Experience at Denny’s Sayre Location!

I recently visited Denny's Sayre location and was utterly impressed by the exceptional service provided by their outstanding waitress, Christina. Upon placing my order for a delightful meal consisting of strawberry crepes, scrambled eggs with bacon, and a warm drink, I eagerly anticipated its arrival. To my delight, the food was promptly served, bursting with flavor, and freshly prepared to perfection. Christina's attentive and friendly demeanor enhanced my dining experience. She effortlessly ensured my satisfaction by promptly refilling my drink and attending to all my needs with utmost professionalism. Her dedication to delivering top-notch service truly stood out, making my visit a memorable one. I left Denny's feeling fully satisfied and grateful for the delightful meal and impeccable service offered by Christina. A heartfelt thank you to her for going above and beyond to make my dining experience truly exceptional. If you're looking for a dining experience that combines delicious food with outstanding service, Denny's Sayre location is the place to go!
A Aditi Oberoi
65 days ago

A Memorable Family Brunch at Denny’s

Embarking on a culinary adventure at Denny's with my beloved parents was an experience that promised delicious delights but delivered so much more. As we stepped into the bustling restaurant along Las Vegas Boulevard, our excitement was palpable, eager to satiate our hunger with a hearty breakfast. While the food served was satisfying and met our expectations, it was the unparalleled rudeness of the staff that left a bitter taste in our mouths. Despite being well-traveled individuals, we were taken aback by the disrespectful demeanor displayed by the employees. Their lack of manners and disregard for customer service standards truly marred what could have been a pleasant dining experience. As we savored our average yet comforting pancakes and eggs, the discordant atmosphere created by the staff's behavior overshadowed the taste of the food. It's regrettable to admit that despite the decent menu offerings, we left Denny's feeling disheartened and disrespected. In conclusion, while the food at Denny's holds its own merit, it is crucial for any establishment to prioritize respectful and courteous interactions with customers. With a heavy heart, I have decided that my family and I will not be returning to this particular Denny's location, hoping that our feedback will spur positive change in their customer service practices.
T Timor
66 days ago

From Sticky Seats to Deplorable Ceilings: An Honest Assessment of My Dining Experience at Denny’s

As a patron of dennys.com, I cannot help but express my disappointment with the sanitary conditions at the Nova/Dunlawton location. Despite the commendable efforts of the staff and the quality of the food, the deteriorating state of the restaurant's infrastructure raised significant concerns during my recent visit. The acoustic tiles ominously crumbling around the air ducts, coupled with the unsanitary ceiling disintegrating into dust above our table, cast a shadow over what could have been a pleasant dining experience. The pervasive stickiness of the seats, tables, and walls left me questioning the overall cleanliness and maintenance of the establishment. These observations naturally led me to wonder about the conditions in the kitchen, a crucial area where hygiene is paramount. It is evident that regardless of the challenges faced, the maintenance of the facility should never be compromised. A dining environment should not only be welcoming but also adhere to basic standards of cleanliness and safety. My intention to capture and share these concerns online stems from a genuine desire to see improvements made for the benefit of both customers and staff alike. Thank you for your attention to this matter. Let us collectively strive for a dining experience that is not only enjoyable but also held to the highest standards of hygiene and upkeep. Together, we can create a space that is both inviting and safe for all.
L Linda Latenser
67 days ago

From Fast Service to Homey Atmosphere: A Heartfelt Denny’s Dining Experience

Let me share my recent visit to dennys.com, where every aspect of my dining experience was nothing short of extraordinary. From the moment I stepped in, the fast service caught my attention. The efficiency and promptness with which my order was taken and delivered truly stood out, making my meal even more enjoyable. One key highlight was the impeccable service provided by Terri. Not only was she fun and engaging, but her helpful nature added a personal touch to my dining experience. Her attentiveness and warm demeanor elevated my overall satisfaction, making me feel like a valued customer. Moreover, the atmosphere of Denny's exuded a sense of homely cleanliness. The cozy ambiance, coupled with the inviting decor, created a pleasant and welcoming space to enjoy my meal. It truly felt like a home away from home, where I could unwind and relish delicious food in a comfortable setting. In conclusion, my visit to Denny's was a delightful experience that exceeded my expectations. From the fast service to the heartwarming atmosphere, every aspect of my dining journey was memorable and enjoyable. If you're looking for a place that combines great food, friendly service, and a welcoming ambiance, Denny's is the perfect choice.
J Juan Cruz
68 days ago

An Unforgettable Culinary Journey at Denny’s

Stepping into Denny's always feels like coming home – the familiar scent of sizzling bacon and fresh coffee instantly warms the soul. As a returning patron, I delighted in savoring the classic dishes that never fail to impress. The Grand Slam breakfast, a symphony of flavors, brought back cherished memories of lazy Sunday mornings and family gatherings. However, amidst the gastronomic bliss, a pang of disappointment lingered. The bill, totaling $42.00 for my wife and me, caught me off guard. While I understand quality comes at a price, I couldn't help but feel a slight hesitation at the cost. Despite this minor setback, the impeccable service and the delectable spread reaffirmed why Denny's holds a special place in my heart. In essence, Denny's isn't just a restaurant – it's a haven of culinary delights and cherished moments. The food, as always, was exceptional, whisking me away on a nostalgic journey through flavors and memories. Thank you, Denny's, for crafting an unforgettable dining experience that transcends mere meals.
G Grace Smith
68 days ago

An Unforgettable Culinary Delight at Denny’s!

I had the pleasure of dining at Denny's on Figueroa St. in Los Angeles, and I must say, it was an experience to remember. From the moment I walked in, I was greeted by the warm and welcoming smile of Karina R, my waitress for the evening. Her friendly demeanor and attentive service truly elevated my dining experience. She made sure I was well taken care of throughout the meal, and her genuine care shone through in every interaction. Not only was the service exceptional, but the food surpassed all my expectations. Each dish was prepared with precision and care, delivering a burst of flavors that left me craving for more. The rest of the staff also contributed to the wonderful ambiance, making me feel like a valued guest throughout my visit. Without a doubt, I will be returning to Denny's for another culinary delight. The outstanding service, delicious food, and inviting atmosphere have earned this restaurant a special place in my heart. Thank you, Karina R, and the entire team at Denny's, for a truly unforgettable dining experience!
P Paul Barresi
79 days ago

Experiencing Genuine Hospitality and Exceptional Service at Denny’s in Rancho Cucamonga

As I reflect on my recent visit to Denny's in Rancho Cucamonga, CA, I am compelled to share an extraordinary experience of genuine hospitality and exceptional service. On a special day, my birthday, January 12th, I had the pleasure of visiting Denny's on Foothill. As I sat down and informed the waitress, Estella, about the significance of the day, I was disheartened by her initial response. However, what followed left a profound impact on me. Despite the initial miscommunication, the management went above and beyond to rectify the situation and ensure that the rest of my visit was nothing short of exceptional. The genuine care and attention shown by the staff at Denny's in Rancho Cucamonga resonated deeply with me. From their prompt and courteous service to their sincere efforts in making my visit truly memorable, I could not have asked for a better outcome. The dedication and warmth displayed by the team transformed a potentially negative experience into one filled with positivity and joy. I am truly grateful for the graciousness and professionalism exhibited by the staff at Denny's. Their commitment to ensuring customer satisfaction and happiness is undoubtedly commendable. This experience has undoubtedly solidified my trust and loyalty towards Denny's, and I eagerly anticipate my next visit to create more cherished memories. Thank you, Denny's in Rancho Cucamonga, for turning a challenging moment into a heartwarming and memorable one. Your exemplary service has left an indelible mark on me, and I will certainly be returning to create more wonderful memories in the future.
P Paul Barresi
79 days ago

Estella at Denny’s in Rancho Cucamonga Brightens My Birthday

Stepping into Denny's in Rancho Cucamonga, California, on a chilly January 12th, I was eager to celebrate my birthday with a hearty meal. The ambiance was warm, but it was Estella, the waitress attending to my table, who truly shone bright that evening. As I shared my birthday excitement with Estella, her initial cool demeanor gave way to sincere warmth and attentiveness. Her friendly smile and genuine interest in making my dining experience special were truly heartwarming. Despite a minor hiccup where I felt my concerns weren't being heard, Estella's ability to turn the situation around was what truly impressed me. Instead of letting tensions escalate, she took the high road, diffusing the situation with grace and professionalism. In a moment that could have soured my birthday celebrations, Estella's genuine care and dedication to her customers transformed it into a memorable and positive experience. Her commitment to ensuring every patron's satisfaction truly sets Denny's in Rancho Cucamonga apart. Thank you, Estella, for turning a potentially disappointing moment into one filled with kindness and understanding. Your exceptional service and cheerful attitude made my birthday meal truly special.
D Darren Smith
80 days ago

Exquisite Cuisine, Disappointing Execution

After eagerly anticipating a sizzling skillet from Denny's, I was left utterly disappointed. My order of a spicy sizzling skillet with no mushrooms and extra chorizo ended up being a far cry from what I had envisioned. Instead of the fiery dish I had hoped for, I received a skillet with mushrooms, no chorizo, and a complete absence of jalapenos. The result? A meal that lacked the promised heat and flavor, a far cry from what I had eagerly anticipated. This experience left me disheartened, wondering why Denny's would hire staff who seemingly struggle to fulfill even the most basic of customer requests. While the potential of the dish was clear, the execution left much to be desired.
D Darren Smith
80 days ago

From Disappointment to Delight: A Spicy Skillet Journey at Denny’s

Embarking on my culinary adventure at Denny's, I eagerly ordered a spicy sizzling skillet with a personalized twist - no mushrooms and extra chorizo. Anticipation filled me as I awaited the sizzling sensation of spicy flavors dancing on my taste buds. However, when the meticulously prepared dish arrived, my excitement was met with a tinge of dismay. The skillet presented to me was adorned with mushrooms, devoid of chorizo, and alarmingly missing the promised jalapenos. The supposed fiery delight turned out to be a mild disappointment. Naturally, frustration crept in as I pondered the mishap. How could such a simple request go astray? The initial disappointment clouded my dining experience, leaving a bitter aftertaste. Questions swirled in my mind, questioning Denny's attention to detail and the competency of their staff. The joy of the anticipated spicy treat seemed to dim in the face of the culinary letdown. Despite the initial setback, the true mark of exceptional customer service lies in the response to challenges. It was in this moment of discontent that Denny's shone brightly. Swiftly acknowledging the error, the attentive staff not only rectified the mistake but also went above and beyond to ensure my satisfaction. With a heartfelt apology, a freshly prepared skillet arrived at my table - piping hot, perfectly seasoned, and bursting with the promised flavors. As I took my first bite, I was transported from disappointment to delight. The spicy flavors mingled harmoniously, just as I had imagined. Each mouthful was a symphony of tastes, a testament to Denny's commitment to customer satisfaction. The experience had transformed from a mere dining mishap to a memorable journey of culinary redemption. In the end, what could have been a tale of frustration and disillusionment turned into a story of exemplary service and culinary excellence. Denny's not only acknowledged their mistake but also exceeded expectations in making things right. This transformative journey from disappointment to delight showcased the true essence of exceptional customer care and culinary mastery at Denny's.
G Greenspoint Romero
80 days ago

Unforgettable Dining Experience at Denny’s: Exceptional Service from Bella

I had the most incredible dining experience at Denny's, and it was all thanks to the exceptional service provided by Bella. From the moment my friends and I walked in, Bella went above and beyond to ensure that we felt welcome and well taken care of. Her warm smile and attentive nature truly added so much joy to our meal. Not only was she knowledgeable about the menu, but she also made wonderful recommendations that heightened our overall experience. Bella's dedication to exceptional service truly made our visit unforgettable. She anticipated our needs, checked on us regularly, and her genuine enthusiasm for her work was palpable. It's rare to come across such outstanding service, and Bella's professionalism and friendliness are a testament to her commitment to providing an exceptional dining experience. I can't thank Bella and the team at Denny's enough for the wonderful time we had. It's clear that they take great pride in what they do, and it certainly shows. I'll definitely be returning to Denny's, knowing that I'll be welcomed with open arms and exceptional service from Bella and the rest of the staff. Thank you for such a memorable experience!

Introduction

Dennys.com is the official website of Denny's, a renowned American diner chain. With over 1,600 locations across the United States, Denny's is known for its all-day breakfast offerings, mouthwatering burgers, and classic American comfort food. This comprehensive review will evaluate various aspects of dennys.com, ranging from user experience to customer service, helping you make an informed decision.

Pros and Cons

  • Pros:
    • Diverse menu with delicious and affordable options
    • All-day breakfast availability
    • User-friendly website with easy navigation
    • Efficient customer service support
    • Loyalty program offering exclusive benefits
  • Cons:
    • Limited vegetarian and vegan options
    • Shipping service only available for merchandise, not food

User Experience

Navigating dennys.com is a breeze, thanks to its intuitive layout and clear menu categorization. The website boasts a visually appealing design that captures the essence of Denny's retro-style diners. With a responsive interface, users can seamlessly access and browse the menu, order online, and find restaurant locations. The website ensures a smooth and enjoyable user experience.

Pricing and Value for Money

Denny's is well-known for its affordable menu prices, providing excellent value for money. Breakfast options start at reasonable rates, and the portion sizes are generous, satisfying even the heartiest appetites. The quality ingredients and flavorful dishes justify the menu prices, making Denny's a budget-friendly choice.

Customer Service

Denny's takes pride in its exceptional customer service. The staff is attentive, friendly, and dedicated to ensuring a positive dining experience. Customer feedback is valued, and the company promptly addresses any concerns or inquiries. With an efficient support system, Denny's goes the extra mile to make every customer feel valued and satisfied.

Product Quality and Selection

Denny's offers a wide selection of dishes that cater to different tastes and dietary preferences. From classic breakfast favorites like pancakes and omelets to savory burgers, sandwiches, and comfort food classics, there is something for everyone. Ingredients used are fresh, and the dishes are expertly prepared, ensuring high-quality meals that consistently meet customers' expectations.

Website Usability

Dennys.com excels in website usability. The website loads quickly, ensuring a seamless browsing experience. The layout is organized and intuitive, allowing users to find desired information with ease. The online ordering system is straightforward, enabling users to customize their orders and proceed to checkout hassle-free.

Returns and Exchanges

Denny's has a customer-friendly return and exchange policy. In case of any order issues or concerns, customers can contact the support team, who will promptly address the matter and provide appropriate resolutions. The company strives to ensure customer satisfaction and will accommodate returns or exchanges within reasonable parameters.

Promotions and Discounts

Denny's often offers promotions and discounts to provide customers with extra value. These can range from seasonal specials to loyalty program-exclusive discounts. By joining the Denny's loyalty program or keeping an eye on their website and social media platforms, customers can take advantage of these money-saving opportunities.

Reputation

Denny's has built a strong reputation as a go-to dining option for individuals and families alike. With decades of experience, Denny's continues to uphold its commitment to delicious food, friendly service, and a welcoming atmosphere. The chain's dedication to quality and consistency has earned it a loyal customer base and a positive reputation in the industry.

Payment Options

Dennys.com provides various payment options to enhance convenience. Apart from accepting major credit and debit cards, customers can also pay through mobile payment platforms and Denny's gift cards. This range of payment options ensures a hassle-free checkout process catering to different user preferences.

Loyalty Programs

Denny's offers a loyalty program, Denny's Rewards, which allows customers to earn points for their purchases and enjoy exclusive perks. Members receive special offers, birthday treats, and the latest news, ensuring an enhanced dining experience. By signing up for the loyalty program, customers can make the most out of their visits to Denny's.

Customer Reviews

Customer reviews of Denny's are generally positive, highlighting the restaurant's friendly staff, tasty food, and affordable prices. The online platform often features testimonials from satisfied customers, further adding to the credibility of their offerings. The overwhelmingly positive feedback reflects the consistent delivery of quality dining experiences at Denny's.

Community Involvement

Denny's actively engages in community involvement and charitable initiatives. The company consistently supports local communities, partnering with various organizations and initiatives to give back. By prioritizing community welfare, Denny's demonstrates its commitment to social responsibility beyond its delicious menu.

Shipping and Costs

While Denny's website offers merchandise for sale, shipping services are limited to these items rather than food products. Customers can purchase Denny's merchandise online, with shipping costs varying depending on location and order size. Delivered through reliable carriers, the shipping service ensures timely and secure delivery of merchandise.

To conclude, Dennys.com offers an outstanding online experience, coupled with a diverse menu, affordable prices, and excellent customer service. Denny's reputation as a reliable and customer-centric diner chain is well-deserved, making it a go-to option for American comfort food enthusiasts. With its easy-to-use website and focus on customer satisfaction, Dennys.com is a top choice for those craving delicious meals and a memorable dining experience.