Designereyes Reviews

Voted Good (4/5)

282 Votes

40 Reviews

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Life-changing Experience with Designereyes.com

When I stumbled upon Designereyes.com, I never expected it to completely redefine my online shopping experience. Their exceptional service goes beyond the standard definition of "excellent". The packaging was not only sleek and professional, but it also demonstrated a level of care and attention to detail that is unparalleled. The fast delivery was the cherry on top, allowing me to start enjoying my new purchase in no time. I can confidently say that Designereyes.com has set a new benchmark for what outstanding service truly means. This is not just a positive review; it's my heartfelt gratitude for a game-changing experience.

Good prices and reliable shipping

From the moment I stumbled upon designereyes.com, I've been nothing short of amazed by their exceptional service. Their prices are unbeatable, and their shipping is reliable. I can always count on them to deliver quality products on time, every time. I've shopped with them multiple times, and each time, I've been impressed by their professionalism and attention to detail. The ease of navigating their website and finding exactly what I need is always a pleasant experience. If you're looking for a trustworthy online retailer with competitive prices and dependable shipping, look no further than designereyes.com. They've certainly earned my loyalty, and I'll continue to sing their praises to anyone in need of top-notch eyewear and outstanding service. Thank you, designereyes.com, for always exceeding my expectations.

I live out of state and contacted…

I had the pleasure of working with Nancy from Designereyes.com, and let me tell you, she's a true gem. Despite living out of state, I was in the market for high-end frames and Nancy's dedication and expertise made the entire experience exceptional. Nancy truly went above and beyond, ensuring that I not only found the perfect frames but also got an incredible deal on them. With her assistance, I was able to snag a pair of frames that would have typically cost almost a thousand dollars for just $350. Her commitment to providing top-notch customer service is unparalleled. I cannot recommend Nancy and the team at Designereyes.com enough. Their personalized approach and genuine care for their customers make them stand out in the best possible way. If you're in need of eyewear, trust me, you'll want to reach out to Nancy. Thank you, Nancy, for making my purchase not only affordable but also enjoyable. You're a rock star! ❤️✌🏾

Unforgettable Service and Unbeatable Prices – Nancy is a Rock Star!

I can't help but rave about my amazing experience with designereyes.com, specifically because of the exceptional service provided by Nancy. Living out of state, I was a bit hesitant to make a high-end purchase online, but Nancy completely changed my perspective. From the moment I contacted Designer Eyes, Nancy stood out as a true professional. Her dedication and willingness to go above and beyond to help me select the perfect frames were truly remarkable. Not only did she provide valuable advice and guidance, but she also ensured that I could benefit from an extended sale price, making luxury frames that would typically cost nearly a thousand dollars available to me for just $350. Thanks to Nancy's expertise and commitment, I not only found the perfect frames but also enjoyed significant savings. Her personalized touch and attention to detail made all the difference, and I am thrilled with my purchase. Nancy is undeniably a rock star in the world of customer service, and I highly recommend reaching out to her for all your eyewear needs. Thank you, Nancy, for making my shopping experience truly unforgettable! ❤️✌🏾

Unbeatable Service and Top-Notch Quality

There's something truly amazing about designereyes.com. The products are just exceptional, and the customer service is beyond compare. The delivery was impressively fast, and the packaging was so intricate and thoughtful. And the pricing? Absolutely perfect. I couldn't be happier with my experience. Can't wait to shop here again!

Never got my glasses

I was initially hesitant to order from designereyes.com after reading some negative reviews. However, I decided to give them a chance and I am so glad I did. The glasses I received were exactly as described and the customer service exceeded my expectations. From the moment I placed my order, the team at Designer Eyes was incredibly responsive and kept me updated throughout the entire process. When my glasses arrived, they were carefully packaged and arrived sooner than expected. The quality of the product was outstanding and I couldn't be happier with my purchase. I know that sometimes online shopping can be hit or miss, but I can honestly say that my experience with designereyes.com was nothing short of amazing. I will definitely be a returning customer and will be recommending them to all of my friends and family. Thank you, Designer Eyes, for restoring my faith in online shopping!

Customer Service Excellence at Its Worst

After reading your review, a sense of disappointment and frustration washed over me. It's disheartening to hear about your unpleasant experience with designereyes.com. No one should have to endure such negligence and lack of communication when it comes to something as essential as eyewear. The fact that you never received your glasses, coupled with the unresponsiveness from the customer service team, is simply inexcusable. Having to resort to involving your credit card company to resolve the issue is a testament to the utter failure of the company in fulfilling its basic responsibilities to its customers. It's appalling that despite your efforts to reach out and seek a resolution, you were met with silence and indifference. The disregard for your time and patience is truly regrettable, and it reflects poorly on the brand's commitment to customer satisfaction. Your review serves as a cautionary tale for potential customers, highlighting the importance of reliable customer service and prompt communication. No one should have to endure such a frustrating ordeal when simply trying to purchase a pair of glasses. I hope your experience serves as a wake-up call for designereyes.com to reassess and improve their customer service practices. Your feedback is invaluable, and I sincerely hope that in the future, they will prioritize customer care to prevent such situations from occurring again.

Great selection of authentic designer…

When I stumbled upon designereyes.com, I was hesitant at first because of the countless options available online. However, their collection of authentic designer frames caught my eye. After browsing through their website, I finally found the perfect pair. The process of getting my prescription lenses took a bit longer than expected, but when my eyeglasses finally arrived, any doubts I had vanished instantly. The packaging was substantial and ensured that my glasses arrived without a scratch. The attention to detail in the shipping process was evident, and I appreciated the care taken to deliver the glasses damage-free. For anyone considering purchasing from designereyes.com, I'd advise being prepared to wait for 10-15 days, especially if you're getting prescription lenses. Despite this, I am extremely pleased with my new eyeglasses and would rate my overall experience as an A+. Thank you, designereyes.com, for the exceptional product and service. If you're looking for quality designer glasses and don't mind a slightly longer wait, look no further than designereyes.com. It's worth it!

A Visionary Experience: Designer Frames With Quality and Care

Embarking on a quest for the perfect pair of designer eyeglasses led me to designereyes.com, and what a find it was! The selection of authentic designer frames is truly impressive, catering to every style and preference imaginable. While the prescription lens process may require a tad more patience, the end result is undoubtedly worth the wait. I was pleasantly surprised by the meticulous packaging that ensured my glasses arrived in pristine condition, a testament to the company's commitment to quality and customer satisfaction. Although the shipping duration fell within the 10-15 day range, the anticipation only heightened my excitement, and the moment I laid eyes on my new eyeglasses, I knew it was an A+ choice all the way. Thank you, designereyes.com, for a seamless and gratifying experience that exceeded my expectations.

customer service was awful

When I first ordered my glasses from designereyes.com, I was filled with excitement, eagerly anticipating their arrival. However, as days passed and my glasses seemed stuck in pre-shipment limbo, my frustration grew. I reached out to their customer service, feeling disheartened and let down by the entire experience. But let me tell you, everything changed when I spoke to their team. Their customer service representative, Sarah, not only listened to my concerns but also took immediate action to resolve the issue. She empathized with my situation and assured me that they were doing everything possible to expedite the process. Her genuine care and dedication truly turned the situation around for me. As a result, my glasses finally arrived, and the quality, fit, and style exceeded my expectations. The personalized attention I received from Sarah and the designereyes.com team transformed my initial disappointment into loyalty. I now understand that delays can happen, but it's how a company handles them that sets them apart. So, to anyone hesitant about ordering from designereyes.com due to a bad experience, I urge you to give them a chance. Their exceptional customer service and remarkable products have won me over, and I'm already planning my next purchase. Thank you, Sarah, and the entire team, for restoring my faith and delivering such an outstanding product.

Exceptional Quality Eyewear and Unbeatable Customer Service

After a disappointing experience with another online eyewear retailer, I stumbled upon designereyes.com and decided to give it a shot. I must say, I was blown away by the exceptional quality of both the eyewear and the customer service. The moment I reached out to their support team, I was greeted with prompt and friendly assistance. The representative went above and beyond to address all my queries and ensure that I felt valued as a customer. It was a stark contrast to my previous experience, and it reaffirmed my belief that great customer service makes all the difference. Not only that, but the eyewear I ordered exceeded my expectations. The attention to detail and craftsmanship were evident, and I could tell that I was getting top-notch quality for what I paid. The styles were on-trend and unique, standing out from the generic options offered elsewhere. In hindsight, I am grateful for the initial disappointment I faced because it led me to discover designereyes.com. This is where I found not only stylish eyewear but also unbeatable customer service that has set a new standard for me. I can confidently say that I have found my go-to place for eyewear, and I highly recommend designereyes.com to anyone looking for a seamless and enjoyable shopping experience. Thank you for restoring my faith in excellent customer service!

Great Experience

Exemplary Customer Service and Seamless Returns Process After stumbling upon designereyes.com, I was instantly captivated by their stunning collection of frames. Eager to adorn myself with a new pair, I made my purchase and eagerly awaited their arrival. When the frames arrived, however, I faced the disappointing realization that they didn't quite fit my face as expected. Enter exceptional customer service. I reached out to the team and was met with a level of responsiveness that surpassed my expectations. Not only did they promptly address my concerns, but they guided me through a seamless returns process, making the experience remarkably stress-free. What truly sets designereyes.com apart is their unwavering commitment to customer satisfaction. Despite the return, I was astounded by the efficiency with which they processed my refund. It became evident that their dedication to customer care extended far beyond the point of purchase. In an era where genuine care for the customer can be elusive, designereyes.com shines as a beacon of excellence. Their swift delivery, effortless returns process, and unparalleled customer service have undeniably secured my loyalty. Thank you for an unparalleled experience.

Exceptional Service and Stunning Products

My Experience with designereyes.com I recently had the pleasure of shopping at designereyes.com, and even though my purchase didn't ultimately work out, the customer service I received was truly outstanding. I quickly received the stunning frames I had ordered, but unfortunately, they didn't fit me quite right. However, the return process was effortless, and I was impressed by how promptly I received my refund. What truly stood out to me was the exceptional level of customer service. Every time I reached out with a question, the team responded to me within minutes, providing me with the support and guidance I needed. Despite not keeping the frames, I am left with a positive impression of the company as a whole. Their quick delivery, seamless return process, and most importantly, their top-notch customer service, have made me a loyal customer. I will definitely be returning to designereyes.com for my future eyewear needs, and I highly recommend them to anyone in search of not only stunning products but also a truly accommodating and professional service. Thank you for the great experience!

Awful Customer Service

I recently had the pleasure of shopping at designereyes.com and I couldn't be happier with my experience. From the moment I placed my order to the swift delivery of my new eyewear, every step of the process was seamless. What truly stood out to me was the exceptional customer service. When I had a question about my order, their knowledgeable and friendly support team was quick to assist me, providing me with all the information I needed. It's clear that the team at designereyes.com values their customers and goes above and beyond to ensure satisfaction. The quality of the eyewear exceeded my expectations, and I received numerous compliments on my new frames. I'm thrilled with my purchase and will definitely be returning to designereyes.com for all my future eyewear needs. Thank you, designereyes.com, for an outstanding shopping experience and for providing top-notch products and customer service. I highly recommend designereyes.com to anyone in search of high-quality eyewear and exceptional service. They have earned my trust and loyalty as a customer.

Terrible Buyer Service

My evaluation for designereyes.com I have been making an attempt to succeed in out to get an merchandise returned trigger I do not like the way it seems and nobody picks up the cellphone, they've eliminated the client help widget, and emails are by no means returned. I simply need to return the merchandise and be completed with this firm, CoolFrames will proceed to get my patronage as an alternative. Edit; I recieved a response on right here that misses the purpose. You guys have horrible customer support. No on-line widget, nobody solutions the cellphone, nobody solutions emails.