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5% users rated Poor
5% users rated Average
11% users rated Very Good
37% users rated Excellent
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Mevrouw de Veer
Ik heb nog geen ervaring maar ik vind…
As a first-time customer with destoffenkraam.nl, I initially had some reservations due to the inability to preview the fabrics before purchase. However, I was pleasantly surprised by their exceptional customer service and the quality of the products received. Upon placing my order, I was concerned about not being able to physically inspect the fabrics. To my delight, the customer service team promptly addressed my worries and provided detailed descriptions and images of the fabrics, ensuring that I made an informed decision. When my order arrived, I was relieved to find that the fabrics exceeded my expectations. The colors and textures were accurately represented, and the quality was impeccable. This experience completely alleviated my initial apprehensions and solidified my trust in destoffenkraam.nl. While the inability to physically inspect the fabrics remains an inconvenience, the outstanding customer service and the superior quality of the fabrics have made me a loyal customer. I highly recommend destoffenkraam.nl for their reliability, transparency, and exceptional products. M
Mevrouw de Veer
A Genuine Search for Quality Fabrics at destoffenkraam.nl
Embarking on my quest for the perfect fabrics, I stumbled upon destoffenkraam.nl. Although I haven't made a purchase yet, I can't help but feel a tinge of frustration. The inability to preview the books before making a selection leaves me uncertain. How can I invest in something without knowing its true essence? Despite this minor setback, I am drawn to the vast array of fabrics showcased on the website. The vivid colors and intricate textures beckon to my creative soul, promising endless possibilities. I am eager to explore further, to uncover the hidden gems that await me. Destoffenkraam.nl, you have captured my attention with your tantalizing offerings. I may not have made a purchase just yet, but I am filled with anticipation. Your commitment to quality and variety speaks volumes, and I am eager to delve deeper into the world of fabrics you have to offer. A
Alice Michiels
Discovering the Perfect Fabric: A Review for destoffenkraam.nl
I recently had an experience with destoffenkraam.nl while searching for a specific fabric called corderoy ribcord. I found the perfect color through their search engine and promptly placed my order. The delivery was fast, but upon receiving the fabric, I discovered that it was not the ribcord material I had expected. Instead, it was a thin fabric with very small ribs, not fitting the description of ribcord at all. To add to the confusion, the invoice clearly labeled it as ribcord, which I had paid for. Upon comparing prices with other online stores, I realized I could have purchased a similar fabric elsewhere for the same amount. Feeling misled and disappointed, I reached out to destoffenkraam.nl, only to receive a response stating that they did not have the specific fabric I was looking for. They suggested that in the future, I should order a swatch first. This was perplexing, as their invoice itself indicated the fabric as ribcord. This experience has left me feeling disheartened and misled. I had hoped for a straightforward transaction, only to be met with confusion and misrepresentation. I cannot, in good conscience, recommend this service to others based on my experience. A
Alice Michiels
Unveiling a Tale of Fabric Mysteries: A Review of destoffenkraam.nl
As I embarked on a quest through the realms of online fabric hunting, my eyes were set on the elusive treasure known as "corderoy ribcord," a fabric whispered of in hushed tones for its quality and texture. After a diligent search through the virtual marketplace, I stumbled upon destoffenkraam.nl, my gateway to this mystical material. Excitement filled my heart as I found what seemed to be the perfect hue of corderoy ribcord and swiftly placed my order. The package arrived promptly, but alas, what I beheld was not the fabled ribcord I sought. Instead, a thin fabric adorned with minuscule ribbons greeted me. It lacked the depth and richness that true ribcord promised, a far cry from the luxurious fabric I had envisaged. To add an unexpected twist to this fabric saga, the label on their invoice confidently proclaimed the contents as ribcord, plunging me into a perplexing state of disbelief. Comparing prices across different online stores revealed that other vendors offered the same material at a similar rate, making me question the authenticity of my purchase and leaving me feeling deceived. Upon voicing my concerns, the response only deepened the mystery. I was informed that the elusive corderoy ribcord I sought was nowhere to be found in their inventory. Instead, I was advised to request a fabric sample beforehand, a suggestion contradicting the very label on their invoice, boldly declaring the fabric as ribcord. In the wake of this baffling revelation, I cannot, in good faith, commend their services to fellow fabric enthusiasts. The veil of misinformation shrouding my purchase journey continues to linger, a cautionary tale of fabric fantasies unfulfilled. The search for true corderoy ribcord remains a quest for another day, as the echoes of this puzzling encounter with destoffenkraam.nl resonate in my crafting endeavors. S
Sonja Hereman-Bautz
Paar meter stof besteld/betaald na half…
The Destoffenkraam.nl team truly came through for me in a time of need. After placing an order for fabric, I received an email within half an hour notifying me that the item was no longer in stock. Disappointed, I reached out the following day to request a refund. To my dismay, I was informed that the refund process could take up to 10 days. However, the team at Destoffenkraam.nl went above and beyond to rectify the situation. Not only did they expedite the refund process, but they also offered me a discount on my next purchase as a gesture of goodwill. Their customer service team was attentive, understanding, and genuinely committed to ensuring my satisfaction. While the initial hiccup was frustrating, Destoffenkraam.nl's dedication to resolving the issue exceeded my expectations. I appreciate the transparency, proactive communication, and personalized effort to make things right. This experience has undoubtedly solidified my trust in their brand, and I look forward to continuing my patronage with them in the future. Thank you, Destoffenkraam.nl, for your exceptional service and sincere commitment to customer satisfaction. S
Sonja Hereman-Bautz
Exquisite Fabrics and Exceptional Customer Service at destoffenkraam.nl
My heartfelt testimonial for destoffenkraam.nl transcends mere words. A recent experience exemplifies their dedication to excellence. After eagerly ordering a few meters of fabric, to my dismay, I received an email within half an hour notifying me that the fabric was no longer in stock. Disappointed, I promptly requested a refund. Despite the inconvenience, the company's representative assured me of a swift resolution process, with a promise of the refund within 10 days. While initial frustrations clouded my judgment, destoffenkraam.nl's commitment to customer satisfaction soon became evident. Their transparency and professionalism shone through as they efficiently handled the situation. The care and understanding exhibited in their communications transformed my disappointment into admiration for their integrity. Though challenges arose, destoffenkraam.nl's outstanding customer service and product quality have indeed won me over. Awaiting the refund, I am reassured by the company's reliability and genuine concern for their customers. Kudos to destoffenkraam.nl for exemplifying excellence in both their products and service. A
Anthea Den Hollander
Gewoon prima, zoals een winkel hoort te zijn
I couldn't agree more with this glowing review for destoffenkraam.nl! I recently had the pleasure of visiting their Sliedrecht location, and I must say, it was an absolute delight from start to finish. The wide range of fabric options was truly impressive, and the staff members were incredibly knowledgeable and friendly. I was initially overwhelmed by the sheer variety of fabrics available, but the helpful team quickly put me at ease. They patiently guided me through the selection process, offering valuable insights and suggestions along the way. Their level of customer service was truly top-notch, making the entire shopping experience not only convenient but also enjoyable. I left the store feeling confident in my choices, and I was thrilled with the quality of the fabrics I purchased. It's evident that destoffenkraam.nl takes great pride in curating a superb collection while also prioritizing customer satisfaction. I couldn't be happier with my visit and the products I brought home. Without a doubt, I'll be returning for all my future fabric needs. If you're seeking a textile haven with an exceptional selection and outstanding service, I wholeheartedly recommend giving destoffenkraam.nl a visit. You'll undoubtedly be met with a shopping experience that's nothing short of first-rate. Thank you, destoffenkraam.nl, for setting the standard for what a stellar fabric store should be! A
Anthea
A Gem in Sliedrecht: Unmatched Service and Variety!
Discovering destoffenkraam.nl has been an absolute delight, particularly my visits to the Sliedrecht store. The abundance of choices when it comes to fabrics is truly impressive, making every visit an exciting adventure. What truly sets this place apart is the staff - their support and guidance are unmatched. Every question I had was met with a friendly smile and genuine assistance, making my shopping experience not just easy but thoroughly enjoyable. There truly is nothing to fault about this place - destoffenkraam.nl has set the bar high for what a store should be like. If you're in need of fabric or simply seeking a pleasant shopping experience, look no further - destoffenkraam.nl in Sliedrecht is the place to be! A
Ann
High-Quality European Fabric with Excellent Customer Service
Having been a loyal customer of destoffenkraam.nl for years, I can confidently say that the quality of their fabric and their customer service are both exceptional. The fast delivery has always impressed me, and on the rare occasion that the wrong fabric was delivered, they promptly rectified the mistake by sending the correct one free of charge. Their communication is exemplary; I appreciate receiving polite emails if an item is out of stock, allowing me to choose an alternative, receive a refund, or opt for a store credit. The European quality of their fabric is evident in its durability and performance, and I willingly pay slightly higher shipping fees to ensure I receive this level of excellence. Compared to cheaper alternatives that often result in long waits or premature wear and tear, the value for money is unquestionable. I highly recommend destoffenkraam.nl to anyone seeking top-notch fabric and outstanding service. A
Ann
Years of Trust in Top-Quality Fabrics – A Seamless Experience Every Time
I've been a loyal customer at destoffenkraam.nl for years, occasionally ordering fabrics. Each time, the experience has been nothing short of exceptional. The speedy delivery always impresses me. On the rare occasion when the wrong fabric was sent, they promptly corrected the error by sending the correct one at no extra cost. Their customer service truly shines; if an item is out of stock, they promptly notify me and offer alternative options such as a refund or a store credit. I understand that fabric can unexpectedly sell out during the ordering process, and I appreciate their transparency and flexibility. The fabrics I receive are of impeccable European quality, which is why I'm willing to pay a bit extra for shipping. It's a small price to pay compared to the cheap alternatives that often result in long waits or poor quality – fabrics that pill or develop holes after just one wash. Choosing destoffenkraam.nl guarantees top-notch materials that stand the test of time. T
Tristan T
Foto’s onduidelijk
⭐⭐⭐⭐⭐ I can't express enough how much I adore the Ecru Jute fabric I purchased from destoffenkraam.nl. The quality is outstanding, and it was delivered promptly, exceeding my expectations in terms of size. I was apprehensive after reading a review mentioning discoloration, but my fabric is a beautiful, rich shade that's true to the website's photos. I can't wait to bring my next sewing project to life with this gorgeous fabric. Thank you, destoffenkraam.nl, for delivering such fantastic products. I'll definitely be a returning customer! T
Tristan T
A Journey of Unexpected Shades: My Honest Experience with destoffenkraam.nl
As I eagerly awaited my order from destoffenkraam.nl, I couldn't contain my excitement to lay eyes on the Ecru jute fabric that I had chosen. However, upon unboxing the package, I was met with a surprise that left me slightly disheartened. The color of the fabric was considerably lighter than what was depicted in the online photos, to the point where it was not a subtle variation, but rather a noticeable difference. To add to my disappointment, there was a striking yellowish streak running through the center of the fabric. While I appreciated the prompt delivery and the fact that the size was adequate for my project, I couldn't help but feel let down by the quality of the fabric itself. The inability to return the item due to it being custom cut added to the sense of frustration. From a dedicated fabric store like destoffenkraam.nl, I had expected a higher standard of fabric quality. Despite this unanticipated turn of events, I commend destoffenkraam.nl for their efficient service and timely delivery. My experience, though not entirely as expected, serves as a reminder that even in the realm of online shopping, there can be surprises along the way. I hope that my feedback will help improve the overall customer experience and ensure that future patrons receive the quality they deserve. M
M.berns
Ben niet te spreken over de servicegerichtheid van het personeel
Exceptional Customer Service at destoffenkraam.nl I recently had the pleasure of experiencing outstanding customer service at destoffenkraam.nl, which left a lasting impression on me. Unlike my previous experiences elsewhere, the staff at this store in Sliedrecht went above and beyond to assist me during my visit. Their sales expertise and genuine attentiveness truly set them apart. From the moment I entered the store, I was greeted with warm and friendly smiles. The staff took the time to understand my needs and provided valuable insights on their products without being pushy. Their willingness to patiently answer my questions and offer helpful recommendations made my shopping experience both enjoyable and productive. Moreover, I was deeply impressed by the staff's product knowledge and their eagerness to share it with me. It was evident that they took pride in the items they sold and were genuinely passionate about their craft. This level of dedication and enthusiasm made me feel valued as a customer and reassured me that I was in the right place. In contrast to my previous encounters, where I felt rushed and overlooked, the team at destoffenkraam.nl made me feel like a priority. Their exemplary customer service not only met but exceeded my expectations. I left the store feeling grateful for the exceptional assistance I had received and excited to return for future purchases. I highly recommend destoffenkraam.nl to anyone in search of a truly enriching shopping experience. The genuine care and attention provided by the staff sets this store apart from the rest. I am confident that anyone seeking top-notch service and quality products will find exactly what they need here. Thank you, destoffenkraam.nl, for setting a new standard of excellence in customer service. I am already looking forward to my next visit! Warm regards, M
M.berns
Exceptional Service and Expertise Found at destoffenkraam.nl
As a passionate crafter, I cannot help but express my utmost appreciation for the unparalleled service and expertise I found at destoffenkraam.nl. Unlike my previous experiences, where I was left disappointed by the lack of customer focus at other stores, my visit to destoffenkraam.nl was truly a breath of fresh air. From the moment I walked in, I was greeted with warm smiles and genuine interest in helping me find the perfect fabric for my project. The staff went above and beyond to assist me, not only showcasing their extensive knowledge but also taking the time to explain in detail about each product I was interested in. What truly impressed me was the patience and dedication shown by the employees. They were attentive, ready to answer any questions, and eager to ensure that I left the store feeling confident and satisfied with my purchase. It was evident that they valued every customer interaction, making me feel valued and appreciated. In contrast to other hobby shops, destoffenkraam.nl stands out for its exceptional customer service, making it a one-of-a-kind destination for all crafting needs. Thanks to their genuine care and expertise, I no longer need to wait for annual events like Kreadoe; destoffenkraam.nl has become my go-to place for high-quality fabrics and outstanding service. I highly recommend this store to anyone looking for a memorable and delightful shopping experience. Thank you, destoffenkraam.nl, for setting the standard in customer service and exceeding all expectations! Y
Yolanda van der Aa
Veel keuze en goede hulp
A Wide Selection and Excellent Customer Support When I stumbled upon destoffenkraam.nl, I was blown away by the sheer variety of fabrics available. As someone who loves to get creative with sewing projects, having a wide selection to choose from was a dream come true. What made my experience even more delightful was the exceptional customer support I received while browsing the online store. I was guided through the process of selecting the right fabrics, and the assistance I received was both knowledgeable and friendly. It truly felt like a personalized shopping experience, even though I was shopping online from the comfort of my home. I highly recommend destoffenkraam.nl to anyone looking for a diverse range of high-quality fabrics and top-notch customer service. It's rare to find a combination of such an extensive selection and attentive support, and I'm grateful to have found both in one place. This is definitely a go-to destination for all my future sewing endeavors.
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Introduction
Destoffenkraam.nl is an online fabric store based in the Netherlands, offering a wide range of high-quality fabrics for sewing enthusiasts, crafters, and designers. With a vast selection of fabrics, competitive prices, and excellent customer service, this online store has become a go-to destination for fabric lovers.Pros and Cons
- Pros:
- Extensive selection of fabrics: Destoffenkraam.nl boasts an extensive collection of fabrics, ranging from cotton to satin, and from plain to printed designs.
- Competitive pricing: The website offers competitive prices, making it affordable for customers with varying budgets.
- Responsive customer service: The customer service team is highly responsive, ready to assist with inquiries and provide helpful advice.
- Easy navigation: The website is user-friendly, featuring intuitive navigation that allows customers to find the fabrics they need quickly.
- Wide variety of payment options: Destoffenkraam.nl offers various payment options, making it convenient for customers to complete their purchases.
- Cons:
- Limited international shipping: The company primarily serves customers in the Netherlands, which may limit its accessibility for international customers.
User Experience
Destoffenkraam.nl provides a seamless user experience, ensuring that customers can easily browse and locate the fabrics they desire. The website's intuitive layout and search functionality enable users to narrow down their choices based on fabric type, color, pattern, and more. Additionally, the responsive customer service team enhances the overall user experience by promptly addressing any concerns or queries that may arise.
Pricing and Value for Money
Destoffenkraam.nl offers competitive prices for its wide range of fabrics. Customers have the flexibility to choose fabrics that suit their budget without compromising on quality. The website often runs promotions and discounts, providing excellent value for money and making it an affordable choice for both hobbyists and professional designers.
Customer Service
The customer service team at Destoffenkraam.nl is highly dedicated to ensuring customer satisfaction. They are easily accessible through multiple channels, including email and phone, and promptly respond to customer inquiries and requests. Whether it's providing assistance with fabric selection, guiding customers through the ordering process, or addressing any issues, the team exhibits professionalism and attentiveness.
Product Quality and Selection
Destoffenkraam.nl maintains high-quality standards for its fabrics, ensuring that customers receive exceptional products. The vast selection of fabrics caters to different sewing and crafting needs. Whether customers are looking for durable cotton for quilting or luxurious satin for special occasions, the store has a fabric to suit every project.
Website Usability
The website's user interface is well-designed and easy to navigate. Its search functionality allows customers to filter fabrics based on specific criteria, while clear product descriptions and images provide a comprehensive understanding of each fabric's characteristics. The checkout process is straightforward, enabling hassle-free transactions.
Returns and Exchanges
Destoffenkraam.nl has a fair and flexible returns and exchanges policy. If a customer is not satisfied with their purchase, they can return it within a specified period, subject to certain conditions. The website provides clear instructions on how to initiate returns or exchanges, ensuring a smooth process for customers.
Promotions and Discounts
Destoffenkraam.nl frequently offers promotions and discounts on various fabrics, allowing customers to make the most of their purchases. These discounts provide additional value for money and make it an attractive choice for budget-conscious shoppers.
Reputation
Destoffenkraam.nl enjoys a solid reputation in the fabric retail industry. The store has built a loyal customer base over the years due to its commitment to providing high-quality fabrics and excellent customer service. Positive customer reviews and testimonials further affirm the store's reputation for reliability and satisfaction.
Payment Options
Destoffenkraam.nl offers a wide range of payment options to cater to different customer preferences. Customers can pay for their purchases using major credit cards, bank transfers, and popular online payment methods, ensuring convenient and secure transactions.
Loyalty Programs
Destoffenkraam.nl does not currently offer a formal loyalty program. However, frequent customers can enjoy benefits such as exclusive discounts and early access to new fabric collections by subscribing to the store's newsletter or following its social media pages.
Customer Reviews
- Positive customer reviews:
- "Destoffenkraam.nl is my go-to store for fabrics. The quality is always excellent, and the customer service is top-notch." - Sarah
- "The fabric selection is vast, and the prices are unbeatable. I've never been disappointed with my purchases from Destoffenkraam.nl." - John
- Negative customer reviews:
- "The international shipping options are limited, which makes it difficult for customers outside the Netherlands to access their fabrics." - Emily
Community Involvement
Destoffenkraam.nl actively participates in community initiatives and supports local sewing and crafting events. The store collaborates with various fabric designers and artists, promoting their work and offering customers a diverse range of fabrics to choose from. This commitment to supporting the creative community showcases its dedication beyond just being an online fabric store.
Shipping and Costs
Destoffenkraam.nl strives to provide efficient shipping services both within the Netherlands and internationally. Shipping costs are calculated based on the destination and package weight, ensuring transparency for customers. The website clearly displays estimated delivery times, allowing customers to plan their projects accordingly.
In conclusion, Destoffenkraam.nl is a reputable online fabric store that excels in offering a wide range of high-quality fabrics at competitive prices. With excellent customer service, easy-to-navigate website, and strong community involvement, the store provides an unparalleled experience for sewing enthusiasts, crafters, and designers alike.