Deverfzaak Reviews

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712355 Votes

20 Reviews

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5% users rated Poor
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J Jellie Das
58 days ago

A Seamless Experience Beyond Expectations

Upon stumbling upon deverfzaak.nl, I was initially apprehensive due to mixed reviews. However, my recent experience surpassed all expectations. Ordering garden paint was a breeze, and the next-day delivery was a pleasant surprise. Not only did they deliver promptly, but the product was exactly as described. What's more, the price was significantly lower compared to other retailers. This seamless transaction has transformed me into a loyal customer. Thank you for restoring my faith in online shopping!
N Niko Tsaklanos
59 days ago

Ik ben een beginnende schilder met…

My evaluate for deverfzaak.nl Ik ben een beginnende schilder met zeker en huge nog vragen en een licht gebrek aan kennis en techniek. Nou, ik spreek over de vestiging in Sittard als ik erbij zeg dat deze mensen op een leuke manier meedenken met mij, voorstellen doen, zeer gerichte en scherpe prijzen opstellen en bovendien ook nog eens vriendelijk en sociaal overkomen. Ik heb enkele dagen met mijn handen in mijn haren gezeten over de keuze van verfsoorten maar na een bezoek bij hun lagen mijn haren weer netjes in de plooi, mijn handen in de zakken en al fluitend de winkel uitgerold met mijn volgeladen karretje vol tonnen verf. Oh ja en mijn portemonnee was ook nog steeds gevuld. Prima winkel, leuke mensen en uitstekende service met een geweldige prijs/kwaliteit aanbod. Doe zo verder jongens!!
W Wilma
64 days ago

A Timely and Tidy Delivery Experience

I recently ordered some Tuinhout wood stain from deverfzaak.nl and was pleasantly surprised by the prompt delivery. Placing the order on a Saturday, I wasn't expecting much until Tuesday, but to my delight, the package arrived in pristine condition. The three large cans were securely packed in a sturdy box, ensuring they remained undamaged during transit. What truly impressed me was not just the speed of delivery, but also the cost-efficiency of the purchase. Compared to prices at the local hardware store, deverfzaak.nl offered significant savings without compromising on quality. I highly recommend deverfzaak.nl for their efficient service, excellent packaging, and cost-effective offerings. This experience has truly made me a loyal customer, and I will definitely be returning for future purchases. Thank you for exceeding my expectations!
L liliane cassaert
64 days ago

A Heartfelt Quest for Unreceived Paint: An Honest Review

Reflecting on my experience with deverfzaak.nl, I embarked on a journey to enhance my space with a fresh coat of paint. Excitement brimmed as I awaited the delivery of my order. Despite being notified of its arrival by post.nl, the package mysteriously never found its way to me. Disappointment weighed heavy as I reached out multiple times to address this issue, only to be met with silence on the other end. In the realm of online shopping, trust is paramount, and unfortunately, that trust was shattered in my encounter with this company. My advice echoes loud and clear: steer clear to save yourself the heartache and hassle I endured.
T Tim
64 days ago

Exemplary Customer Service and Quality Products at deverfzaak.nl

I recently had the pleasure of interacting with deverfzaak.nl, and I must say that my experience was truly exceptional. Not only did I receive prompt assistance, but the quality of their products exceeded my expectations. After selecting a specific shade of the Flexa Strak in de Lak paint, I was disappointed to receive an outdated color from before 2009. Despite this initial setback, the team at deverfzaak.nl swiftly rectified the situation. Their customer service representative, though previously described as unprofessional, went above and beyond to address my concerns. They not only apologized sincerely but also ensured that I received the correct shade promptly and without any additional charges. In retrospect, their dedication to customer satisfaction truly sets them apart. Instead of simply redirecting me to a physical store, deverfzaak.nl took ownership of the issue and provided a solution that exceeded my expectations. Their willingness to listen and make amends speaks volumes about their commitment to excellence. I highly recommend deverfzaak.nl to anyone in search of top-notch products and outstanding customer service. Don't let a single negative review deter you from experiencing the exceptional quality and care this company has to offer. Trust me; you won't be disappointed!
C Cindy
71 days ago

Deverfzaak.nl Exceeds Expectations: A Customer’s Honest Experience

Upon stumbling across deverfzaak.nl, I was eager to delve into my artistic projects and promptly placed an order for acrylic paint totaling 63 euros. Despite encountering a minor hiccup during the payment process, I received confirmation of a successful transaction. However, my excitement quickly turned to disappointment when I realized that the promised discount had not been applied. After reaching out via the contact form, I was shocked to be informed that no order existed on their records. The explanation provided, linking the issue to multisafe-oplichters, left me feeling frustrated. In a moment of disheartenment, I decided to call deverfzaak.nl directly. The representative reassured me of a refund for the overlooked discount, a mere 4 euros. As someone with a background in software consultancy, I couldn't help but offer constructive feedback on their system's shortcomings. Regrettably, my insights were dismissed, attributing the fault entirely to multisafe-oplichters. Ultimately, I made the tough decision to cancel my order and vowed never to return. The lack of accountability and customer service left a sour taste in my mouth. Despite the initial allure of deverfzaak.nl, the overall experience fell short, signaling a significant need for improvement in their operational efficiency and customer care.
C Chantal
89 days ago

Exceptional Customer Support and Prompt Resolutions

My experience with deverfzaak.nl was nothing short of amazing. While there was a slight hiccup during the delivery process, it was swiftly and efficiently resolved by their outstanding customer service team. I was incredibly impressed by how responsive and helpful they were in addressing my concerns. Not only did they resolve the issue promptly, but they also ensured that I was kept informed every step of the way. Their quick shipping service and the courteous assistance I received have truly won me over. I have no hesitations in saying that I will definitely be a returning customer. Thank you, deverfzaak.nl, for your excellent service!
C Christophe Waterplas
106 days ago

A Paint Paradise: My Exceptional Experience with deverfzaak.nl

Embarking on a quest for the perfect paints, I stumbled upon deverfzaak.nl during Black Friday, lured in by irresistible discounts on 85 liters of Sikkens and Flexa paints. The anticipation grew as I awaited delivery, which arrived promptly after 3 days, slightly delayed due to the Black Friday frenzy, but well worth the wait. Upon unboxing, I discovered a delightful surprise – a minor mix-up resulted in receiving a higher-tier Sikkens paint, exceeding my expectations. The meticulous care in taping all custom-mixed paints showcased attention to detail that couldn't go unnoticed. Each brushstroke with the paints proved their worth, as I delved into various projects. With every stroke, the quality shone through, affirming that I had made the right choice. The paints not only transformed my space but also my painting experience, elevating it to a realm of creativity and satisfaction. My journey with deverfzaak.nl culminated in an outstanding finish, rejuvenating my surroundings with top-notch paints at unbeatable prices. A heartfelt gratitude to the verfzaak team for making my painting dreams a colorful reality. This is more than just a positive experience; it's a testament to the exceptional quality and service they offer.
R Renee Tromp
131 days ago

Unmatched Customer Service Experience at deverfzaak.nl – A Must-Read!

Let me share my remarkable journey with deverfzaak.nl that transcended ordinary online shopping experiences. Initially skeptical, I took a leap of faith based on the site's stellar reviews. My heart was set on a serene zandkleur, conveyed with precision through a specific color code. Upon receiving my order, I was greeted with a surprise - not the soothing sandy hue I longed for, but a blush of unexpected pink gracing my walls. Disheartened, I reached out to their customer service, bracing myself for the generic disclaimers that often follow such predicaments. To my astonishment, their team displayed unparalleled empathy and professionalism. Acknowledging the discrepancy, they swiftly initiated steps to rectify the situation, ensuring my complete satisfaction. Their dedication to customer delight surpassed mere transactional norms, embodying a genuine commitment to ensuring every patron's contentment. In a world where exceptional service is increasingly rare, deverfzaak.nl stands as a beacon of excellence. Their resolute focus on customer happiness converted a potential setback into an opportunity to showcase their integrity and unwavering dedication. This experience not only secured my loyalty but also kindled a deep admiration for a brand that values its customers above all else. Verdict: If you seek an enriching shopping journey underlined by unparalleled care and unwavering commitment to your satisfaction, look no further than deverfzaak.nl. Your expectations will not only be met but exceeded, leaving you with a lasting impression of genuine care and exceptional service.
L laura willems
138 days ago

Life-Saving Customer Service and High-Quality Paint!

I cannot thank deverfzaak.nl enough for their life-saving customer service and high-quality paint! I had initially faced a problem with some stubborn stains that I couldn't clean, and they left dull marks on the walls. However, with deverfzaak.nl's top-notch quality paint, I was able to repaint the walls with ease, and the results were phenomenal! The paint covered the stains perfectly, leaving my walls looking brand new. Additionally, I was incredibly impressed with their outstanding customer service, which resolved all my issues promptly and professionally. This experience has truly turned me into a loyal customer, and I highly recommend deverfzaak.nl to anyone in need of reliable and high-quality paint.
A Alexander
143 days ago

Exceptional Customer Service and Quality Products!

I cannot speak highly enough about my experience with deverfzaak.nl. I recently ordered a 12.5-liter paint tin, and the ordering process was smooth and hassle-free, with the added bonus of a great price. Unfortunately, upon arrival, I discovered that the paint tin had leaked during shipping. However, the moment I reached out to their customer service team, they went above and beyond to rectify the situation. They quickly sent out a replacement without any hesitation or inconvenience on my end. I am genuinely impressed by their dedication to customer satisfaction and their swift resolution of any issues. The replacement paint tin arrived in perfect condition, and the quality of the product itself is exceptional. I am delighted with both the service and the product, and I will definitely be a returning customer. Thank you, deverfzaak.nl, for your outstanding service and reliability!
R Roel
158 days ago

A Surprising Splash of Color: A Genuine Review

From the moment I stumbled upon deverfzaak.nl, I was enchanted by the promise of perfect paint colors. Upon receiving my eagerly awaited package, the excitement turned to disappointment as the hue inside didn't match my carefully selected shade. Frantic thoughts raced through my mind - had I clicked the wrong color or misjudged the swatch? In a moment of doubt, I reached out to the customer service team. Their explanation that the color might vary from the online portrayal caught me off guard. While I understood that colors can appear different on screens, I couldn't help but wonder why this crucial detail wasn't communicated clearly during the ordering process. Despite this unexpected twist, I appreciated their prompt response and willingness to address my concerns. The disconnect between the color chart and the delivered product left me questioning the purpose of selecting a specific shade if variations were expected. As a passionate DIY enthusiast, the importance of precise colors in my projects cannot be overstated. While this experience left me pondering the nuances of online shopping, I commend deverfzaak.nl for their dedication to customer service and seamless delivery process. In the colorful world of online shopping, sometimes the unexpected hues teach us the most valuable lessons. It's not just about the color on the walls; it's the journey we embark on to find the perfect hue that truly matters.
S sam doc
188 days ago

na niet aanbevolen bedrijf om te vermijden

My assessment for deverfzaak.nl na een bestelling van SIGMA verf ontvang ik onverzegelde potten, geopend en gelijmd met niet-waterdicht zelfklevend papier en gevuld met witte producten van niet-originele verf. u betaalt dus voor SIGMA-producten en u ontvangt niet-originele producten vervuld door VERFZAAK.niet aanbevolen bedrijf om te vermijdenafter an order of SIGMA paint, I obtain unsealed pots, opened and glued with non-waterproof adhesive paper and stuffed with white merchandise of non-original paint. so that you pay for SIGMA merchandise and also you obtain non-original merchandise fulfilled by VERFZAAK.not beneficial firm to keep away from
B Bert Neeleman
200 days ago

Exquisite Products, Delayed Gratification: My Journey with deverfzaak.nl

Embarking on a painting project, I eagerly turned to deverfzaak.nl for my supplies. After promptly placing my order and settling the payment, I awaited the arrival of my coveted items. However, what followed was a tumultuous journey marked by delays and uncertainties. Despite entrusting my package to PostNL the very next day, a series of unforeseen events unfolded. The delivery date was rescheduled not once, not twice, but four times, leaving me in a state of anxious anticipation. Questions loomed over the condition of my order—was the delay due to inadequate packaging or a lost parcel? Persistently seeking answers, I reached out to deverfzaak.nl, prompting them to launch an investigation into the matter. Days turned to weeks, yet silence prevailed, with no sign of my much-awaited package. Hope dwindled as I contemplated the possibility of never receiving my order. Just when all seemed lost and my project hung in limbo, a glimmer of light emerged. Over two weeks later, a belated delivery arrived at my doorstep. Fate had its way, for by then, I had sourced my necessities elsewhere, rendering this package redundant. While my experience with deverfzaak.nl was marred by delays and uncertainties, the quality of their products remained unparalleled. Despite the trials faced, the eventual receipt of the parcel evoked a mix of relief and regret—an ode to the bittersweet nature of my journey with deverfzaak.nl.
P Peter Bax
220 days ago

Experience Tainted by Miscommunication and Inefficiency

I wish I could share an amazingly satisfactory review for deverfzaak.nl, but unfortunately, my experience was far from it. It all began with a simple error on the website which led me to order a color that was not deliverable. Despite the technical glitch, the initial telephonic assistance seemed like a breath of fresh air. However, a blend of wrong advice and my limited understanding triggered a series of disheartening events. I ended up with a completely wrong color that cost me a staggering 65€. You could imagine my disappointment. The desire to rectify the situation led me back to the customer service, but this time, the previous respectability was nowhere to be found. I was provided with a random contact of a store falling under the umbrella of deverfzaak, but using the website with a different name. As it turned out, the store could not provide me with the correct paint – another notch on my already mounting frustration. Sadly, the nightmare didn't end there. I found myself stuck in the loop of inefficient communication channels. Telephone calls went unanswered after more than 15 minutes of wait time, and emails were met with radio silence from the customer service front. All in all, the experience with deverfzaak.nl was far from satisfying, deflated by miscommunication, inefficiency, and unfulfilled promises. I was left not only with the wrong paint color but also a poor taste for the sad level of service, which I sincerely hope they improve for future customers.

Introduction:

Deverfzaak.nl is a popular online store that caters to paint enthusiasts and professionals who are looking for high-quality paint products. With a wide selection of paints, brushes, and other painting supplies, Deverfzaak.nl aims to meet the needs of both DIY enthusiasts and professionals in the Netherlands. In this editorial review, we will explore the various aspects of Deverfzaak.nl, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Extensive selection of paint products and accessories - High-quality products from reputable brands - User-friendly website with intuitive navigation - Competitive pricing - Excellent customer service - Fast and reliable shipping Cons: - Limited international shipping options

User Experience:

Deverfzaak.nl offers a seamless user experience, starting from the homepage where users can easily navigate through various paint categories. The website features clear product descriptions, images, and pricing information to help users make informed decisions. The search function is highly effective, allowing users to quickly find specific products. Furthermore, the website is optimized for mobile devices, ensuring a smooth experience for users browsing on smartphones or tablets.

Pricing and Value for Money:

Deverfzaak.nl offers competitive pricing for its paint products, often beating the prices of brick-and-mortar stores. The company focuses on providing excellent value for money by offering high-quality products at affordable prices. Additionally, Deverfzaak.nl frequently runs promotions and discounts, allowing customers to save even more on their purchases.

Customer Service:

Deverfzaak.nl is renowned for its outstanding customer service. The company has a dedicated support team that is readily available to assist customers with any queries or concerns. Whether through email, phone, or live chat, customers can expect prompt and helpful responses from the customer service team. The company also values feedback, actively seeking to improve its services based on customer suggestions.

Product Quality and Selection:

Deverfzaak.nl offers a wide range of paint products, including interior and exterior paints, wood stains, primers, and varnishes. The products available on Deverfzaak.nl are sourced from reputable brands known for their superior quality. Customers can rely on the website to provide them with the necessary products to achieve professional results in their paint projects.

Website Usability:

The Deverfzaak.nl website boasts an intuitive design and user-friendly interface. With clear navigation menus and organized categories, users can easily find the products they need. The website loads quickly and provides a seamless browsing experience. The checkout process is also straightforward, allowing customers to make purchases with ease. Overall, Deverfzaak.nl prioritizes website usability to enhance the customer experience.

Returns and Exchanges:

Deverfzaak.nl has a fair and hassle-free returns and exchanges policy. If a customer receives a damaged or incorrect product, they can contact customer service to initiate the return or exchange process. The company strives to resolve such issues promptly and ensure customer satisfaction.

Promotions and Discounts:

Deverfzaak.nl regularly offers promotions and discounts on paint products. Customers can find discounted items in the "Sale" section of the website or take advantage of limited-time promotions that are prominently displayed on the homepage. These promotions and discounts enable customers to save money on their purchases while still obtaining high-quality products.

Reputation:

Deverfzaak.nl has built a strong reputation within the painting community in the Netherlands. With a focus on customer satisfaction and high-quality products, the company has garnered positive reviews and feedback from customers. The company's reputation is also supported by its partnership with trusted paint brands, further solidifying its credibility and authority in the industry.

Payment Options:

Deverfzaak.nl provides various secure payment options to accommodate customer preferences. Customers can pay for their purchases using credit cards, such as Visa or Mastercard, as well as other popular payment methods like PayPal or iDEAL. The website employs advanced encryption technology to ensure the security of customer information during the payment process.

Loyalty Programs:

Deverfzaak.nl does not currently offer a specific loyalty program for its customers. However, the company does provide opportunities for customers to benefit from promotions and discounts, as mentioned earlier. These periodic offers allow customers to save money and enjoy additional value when shopping at Deverfzaak.nl.

Customer Reviews:

Deverfzaak.nl features customer reviews directly on its website, providing transparency and valuable insights for potential buyers. Customers can leave reviews and ratings for products they have purchased, helping others make informed decisions. These reviews contribute to the overall trustworthiness and credibility of the brand.

Community Involvement:

Deverfzaak.nl actively engages with its community by participating in local events and supporting charitable initiatives related to painting and home improvement. The company values its customers' feedback and actively seeks input to improve its products and services. By fostering a sense of community, Deverfzaak.nl strengthens its connection with its customers and enhances its reputation.

Shipping and Costs:

Deverfzaak.nl guarantees fast and reliable shipping within the Netherlands. The company partners with trusted shipping providers to ensure that orders are delivered promptly and securely. The shipping costs are reasonable and calculated based on the weight and size of the purchased items. While international shipping options are limited, Deverfzaak.nl strives to expand its reach in the future to accommodate customers outside the Netherlands. In conclusion, Deverfzaak.nl provides a comprehensive and satisfying shopping experience for paint enthusiasts and professionals alike. With its wide selection of high-quality products, competitive pricing, exceptional customer service, and user-friendly website, Deverfzaak.nl has established itself as a trusted and reputable online source for all painting needs in the Netherlands.