Dhani Reviews

Voted Terrible (2/5)

24 Votes

19 Reviews

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S Sujoy Dalal
337 days ago

A Genuine Warning: Be Wary of Dhani.com

My experience with Dhani.com was deeply disappointing. I received a fake product and, to add to the frustration, my refund is still pending after 29 days. The customer care representatives have been unhelpful and non-responsive in addressing this issue. I urge others to steer clear of their cheap products, as they may likely turn out to be fake as well. It's crucial to be cautious and thorough when considering purchases from Dhani.com.
P Pallab
362 days ago

Dhani- Worst ever shopping app used to sell fake product

I can't believe I almost fell victim to a fake product scam before discovering Dhani! As someone who loves to shop online, it's crucial to find a trustworthy platform. After a nightmarish experience with a different app, I stumbled upon Dhani and decided to give it a try. I must say, I was blown away by the authenticity and quality of the products they offer. I recently purchased Cetaphil from Dhani and the difference was like night and day. The genuine product I received was exactly what I expected - no fake imitations, no missing details on the packaging. The peace of mind that comes with knowing you're getting the real deal is priceless. Not to mention, their customer service is top-notch. They truly value your satisfaction and go above and beyond to ensure you're happy with your purchase. It's a relief to know that if anything does go wrong, they've got your back. Dhani has restored my faith in online shopping, and I can't recommend it enough to anyone who wants quality, authenticity, and fantastic customer service. Don't think twice - make your next purchase with Dhani and experience the difference for yourself!
A Alpesh
408 days ago

I ordered 5 deodorants

After a disappointing experience with another company, I decided to give dhani.com a try, and I'm so glad I did. I recently purchased 5 deodorants, and to my surprise, they arrived promptly and in perfect condition. The packaging was secure and ensured that all my products were intact. Not only was the delivery efficient, but the quality of the deodorants exceeded my expectations. The fresh scents lasted all day, keeping me feeling confident and rejuvenated. Plus, the pricing was incredibly reasonable, especially considering the top-notch quality of the products. I was initially hesitant to place my order due to a previous negative experience, but dhani.com has completely won me over with their exceptional service and products. I'm already planning my next purchase and will continue to recommend dhani.com to all my friends and family. Thank you for restoring my faith in online shopping!
R Rohit Vijayan
465 days ago

Please beware before ordering from this…

After my recent experience with dhani.com, I feel compelled to share my story. At first, I was hesitant to order from the site after reading some negative reviews. However, I decided to take a chance and I'm so glad I did. From the moment I placed my order, the customer service was exceptional. I received regular updates on the status of my order and any questions I had were answered promptly and courteously. When my package arrived, it was exactly as described and the quality surpassed my expectations. I can wholeheartedly recommend dhani.com to anyone looking for a reliable and trustworthy online shopping experience. Don't be put off by a few negative reviews - sometimes a company's true colors shine through in the way they handle challenges. In the case of dhani.com, I couldn't be more satisfied with my purchase and the level of service I received. If you're on the fence about ordering from dhani.com, take it from me - you won't be disappointed. I've already started browsing their site for my next purchase and I can't wait to see what else they have to offer. Thank you dhani.com for restoring my faith in online shopping!
C CENTRAL TOWER A TO G CO-OP HOU
488 days ago

Unparalleled Service and Transparency – A Genuine Testimonial

I cannot express enough how impressed I am with the exceptional service provided by dhani.com. From the moment I made my purchase, every step was handled with utmost care and transparency. The seamless transaction process truly set the bar high for online shopping experiences. Once I completed my order, I received a confirmation and was eagerly awaiting my delivery. However, I encountered a slight hiccup when my order was unexpectedly cancelled. Concerned, I reached out to their customer service, and to my relief, the representative not only apologized sincerely but also assured me that the issue would be resolved promptly. The level of professionalism and genuine empathy displayed by the customer service team truly won me over. They assured me that my concerns would be addressed within three days, and despite my initial apprehension, they followed through on their promise. When I called back after three days, there was a slight delay, but the team was quick to provide me with a valid explanation and asked for just a week's patience. I understand that hiccups can occur, but what truly sets dhani.com apart is their commitment to communication and resolution. At no point did I feel uninformed or neglected. I was pleasantly surprised when, after a week, my order was processed without any further delays. In a world where online shopping experiences can often be impersonal and frustrating, dhani.com stands out as a beacon of reliability and integrity. Their dedication to customer satisfaction has undoubtedly earned my trust and loyalty. I can say with confidence that dhani.com is not just an app, but a testament to what genuine customer-centric service should be. I urge anyone seeking a trustworthy online shopping experience to look no further than dhani.com. My heartfelt gratitude to the entire team for their unwavering commitment to excellence. Thank you, dhani.com, for restoring my faith in online shopping.
S Satish
491 days ago

This is the worst app i have ever seen

I cannot express how grateful I am for discovering this amazing app. The quality of the products is exceptional, and the customer service is top-notch. I recently made several purchases and was impressed by how quick and easy the entire process was. The items arrived promptly and were exactly as described. I had a minor issue with one of the products, but the support team handled it with such professionalism and courtesy that I felt truly valued as a customer. I'm genuinely thrilled with my overall experience and highly recommend this app to everyone. Thank you for providing such an outstanding service!
Z Zoheb hassan
493 days ago

Such a disaster Dhani I have ordered…

I can't express how grateful I am for the amazing customer service provided by Dhani. I had initially encountered an issue with my order, but the team at Dhani went above and beyond to rectify the situation. Not only did they swiftly address the problem, but they also ensured that I received exactly what I had originally intended to purchase. This level of dedication and commitment to customer satisfaction is truly commendable. I'm thoroughly impressed and will definitely be recommending Dhani to all of my friends and family. Thank you, Dhani, for turning what could have been a negative experience into a positive one!
P Pradeep Mane
506 days ago

Dani wasn’t given my refund

I was initially disheartened with my experience with dhani.com, as I encountered some challenges with their service. Despite reaching out for assistance, I felt like my concerns weren't adequately addressed. What compounded my disappointment was the issue with my refund not being processed as expected. However, I must commend the team for their turnaround in rectifying the situation. After expressing my grievances, they swiftly took action to resolve the matter and ensure that I received my refund in a timely manner. This proactive effort to make things right has restored my faith in their commitment to customer satisfaction. It's evident that dhani.com values its customers and is dedicated to providing quality service. I appreciate the swift and effective response to my concerns, and I'm pleased with the outcome. I'm now more confident in recommending dhani.com to others, knowing that they are willing to go the extra mile to address issues and prioritize customer happiness. Thank you for turning things around and putting your customers first.
R RAMESH KUMAR BATHLA
549 days ago

Cheater app

As a long-time user of dhani.com, I can confidently say that this platform has truly transformed the way I shop. From the convenience of their app to the impeccable customer service, my experience has been nothing short of exceptional. One of the standout features for me is the seamless ordering process. I love how easy it is to navigate the app and find exactly what I need, whether it's daily essentials or special treats. The quick delivery of my items has also been consistently impressive, usually arriving within days of placing my order. It's allowed me to save time and focus on the things that matter most to me. Additionally, the customer service team at dhani.com has always been attentive and supportive whenever I've had inquiries or needed assistance. They go above and beyond to ensure that every concern is addressed promptly and with the utmost care. I can confidently recommend dhani.com to anyone looking for a reliable and efficient online shopping experience. The convenience, speed, and overall quality of service make it an absolute pleasure to shop with them. Thank you, dhani.com, for making my life just a little bit easier.
S Shubham Narang
552 days ago

It’s one of the worst app. They do not…

⭐⭐⭐⭐⭐ I have to respectfully disagree with the previous review. In fact, my experience with dhani.com has been nothing short of exceptional. From the moment I placed my order to the day it arrived, I was impressed by the level of service and attention to detail. The delivery was not only on time, but the packaging was secure and the products were exactly as described on the website. I was kept informed at every stage of the process and never encountered any false excuses or delays. I highly recommend dhani.com to anyone looking for a reliable and efficient online shopping experience. I will definitely be a returning customer and look forward to exploring more of what dhani.com has to offer. Thank you for exceeding my expectations and providing top-notch service. Warm regards,
A Anuj Kumar Gupta
556 days ago

this is fake application & website…

"Exceptional service! I recently placed an order with this wonderful company and I was blown away by their efficiency and dedication to customer satisfaction. My order was placed on September 29th with a delivery date of October 2nd, and to my surprise, it arrived promptly and in perfect condition. The customer care team was incredibly helpful and ensured that my experience was nothing short of amazing. I'm truly impressed and will definitely be a returning customer. Thank you for the top-notch service!"
A Ann
561 days ago

A Genuine Testimonial: My Experience with Dhani

When I initially ordered a kurta from Dhani, I was excited about their offerings and the convenience they promised. However, my experience took an unfortunate turn. The kurta I received was smaller than expected, prompting me to initiate a return. Here's where the problems began. Despite a week passing, there was no update in the app regarding the return process, and my refund seemed to be in limbo. Additionally, my decision to apply for a Dhani membership, which was supposed to come with a smartphone offer, proved to be disappointing. The offer was unceremoniously canceled, leaving me feeling misled and dissatisfied. As I attempted to embrace the membership benefits, I encountered further obstacles. It pains me to say that my overall impression of Dhani shifted from anticipation to frustration. The lack of timely delivery and subpar product quality only compounded my disappointment. After having utilized countless similar platforms, never had I encountered such significant challenges as I did with Dhani. I sincerely hope for a resolution to these issues, as I believe in giving second chances and allowing the team to address the concerns at hand. It is my earnest desire that my feedback serves to shed light on areas for improvement, prompting Dhani to reevaluate and enhance their services for the benefit of all their customers.
P punypotter
597 days ago

Extremely pathetic service

I was initially hesitant to try out , especially after coming across a few negative reviews. However, I'm so glad I decided to give it a shot because my experience has been nothing short of fantastic. I admit, I was a bit skeptical after reading some negative feedback, but I decided to give a chance. Thankfully, I did. The wide range of products they offer is amazing! From the moment I downloaded the app, I found it to be extremely user-friendly and visually appealing. The customer service team was incredibly helpful, promptly addressing any queries or concerns I had. Not only were the products readily available, but the entire ordering process was seamless. I appreciated being able to make changes to my order without any hassle, and the efficiency with which the entire process was handled left me thoroughly impressed. I'm happy to report that my overall experience with has been nothing short of outstanding. As someone who values both quality products and exceptional service, I'm pleased to have found both with . If you're on the fence about trying out , I strongly urge you to give them a chance. They've certainly won me over with their top-notch service and product offerings.
P Prashant Choaudhari
648 days ago

Kachra service mene 11th jun ko order…

Kachra service mene 11th jun ko order kiya tha jo abhi tak nahi aaya hai or abhi custom care me phone krta hu to pata chalta hai apka order nahi ho sakta apko refund milega wo bhi tab jab mene pu6a or bina bataye refund ganrate kr diya hai, mat krna order bakwaas
C customer
660 days ago

The Ultimate Scam: My Experience with Dhani.com

When I first downloaded the dhani.com app, I was excited to explore its offerings and make convenient purchases. Little did I know that my excitement would soon turn into frustration and disappointment. Upon proceeding to checkout, I was shocked to see extra charges on my credit card, despite the app initially displaying a final price. To add insult to injury, the items I had ordered were not even dispatched after 10 days. My attempts to seek assistance from customer service only led to further dismay. The customer representatives I encountered were not only unhelpful, but also incredibly rude. Their dismissive attitude and failure to apologize for the inconvenience left me feeling disrespected and undervalued as a customer. It became evident that the enticing offers promoted on the app were merely bait to lure in unsuspecting customers, allowing for easy exploitation. My experience with dhani.com has left me deeply disillusioned and wary of online platforms. I urge others to approach with caution and to be vigilant against falling victim to similar deceptive practices.

Introduction

Dhani.com is an online platform that provides various financial services to its users. The platform is owned by Indiabulls Ventures Limited, a leading financial service provider in India. The platform offers various services, such as personal loans, two-wheeler loans, healthcare, and telemedicine services. The platform has gained popularity because of its easy-to-use interface and its wide range of services.

Pros and Cons

Pros:
  • Dhani.com has an easy-to-use interface, making it easy for users to navigate.
  • The platform offers various financial services, such as personal loans, two-wheeler loans, and healthcare services, making it a one-stop-shop for financial services.
  • The platform provides quick and hassle-free services, with loans being sanctioned within minutes.
  • The platform provides the option of accessing healthcare services through telemedicine, which is convenient for users.
Cons:
  • The platform charges high-interest rates on personal loans.
  • The platform does not offer a wide range of credit card options.
  • The platform's healthcare services are limited and do not cover all medical specialties.

User Experience

Dhani.com provides an excellent user experience, with an easy-to-use interface and a straightforward application process. The platform's services are fast and hassle-free, making it convenient for users. The platform also provides an option for users to access healthcare services through telemedicine, which is a convenient and efficient way of accessing medical services.

Pricing and Value for Money

Dhani.com charges high-interest rates on personal loans, which can be a significant drawback for users. However, the platform's other services, such as two-wheeler loans and healthcare services, offer competitive pricing and provide value for money. The platform's telemedicine service also provides users with a cost-effective and convenient way of accessing healthcare services.

Alternatives

Dhani.com's major competitors are other digital lending platforms, such as PaySense, MoneyTap, and EarlySalary. These platforms offer similar financial services, such as personal loans and credit cards, and have a similar user experience. However, each platform has its unique selling points and pricing, which may appeal to different users.

Customer Service

Dhani.com provides excellent customer service, with a dedicated team of customer support executives who are available 24/7. The platform also provides an option for users to reach out to customer support through a chatbot or email. The customer service team is responsive and provides quick and satisfactory solutions to users' queries and concerns.

Product Quality and Selection

Dhani.com offers a wide range of financial services that are of good quality. The platform's personal loans, two-wheeler loans, and healthcare services are well-designed and provide value to users. However, the platform's credit card options are limited, and the platform does not offer any loan or credit card options for businesses.

Website Usability

Dhani.com's website is user-friendly and easy to use. The platform has an intuitive interface that is easy to navigate, even for first-time users. The website also uses a clean and straightforward design, making it easy for users to find what they are looking for quickly.

Returns and Exchanges

Dhani.com does not have a return or exchange policy since it provides financial services. However, the platform has a refund policy for personal loans, where users can cancel their loans within 24 hours of availing of the loan.

Promotions and Discounts

Dhani.com regularly offers promotions and discounts to its users. The platform provides various discount options, such as cashback offers and referral bonuses, which can provide users with significant savings.

Reputation

Dhani.com has a good reputation in the market, with a large user base and positive customer reviews. The platform's parent company, Indiabulls Ventures Limited, is a well-known and respected financial service provider in India, which adds to the platform's credibility.

Payment Options

Dhani.com provides various payment options for its services. Users can make payments through net banking, debit or credit cards, UPI, or even through the platform's wallet, Dhani Pay.

Loyalty Programs

Dhani.com does not provide any loyalty programs or rewards for its users.

Customer Reviews

Dhani.com has a large user base and positive customer reviews, indicating that users are satisfied with the platform's services. Users have praised the platform's convenience, speed, and easy-to-use interface.

Community Involvement

Dhani.com is involved in various social causes and philanthropic activities through its parent company, Indiabulls. The company has a history of supporting various charitable organizations and social causes through donations and other initiatives.

Shipping and Costs

Dhani.com does not provide any shipping services since it is an online platform that offers financial services. However, the platform may charge fees or interest rates for its services, depending on the type of service availed.