Users Voice for Dhani

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Dhani Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Aug 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 5 4.8 4.5 1 4.4
Oct 2022 1 5 4.8 4.7 5 4.6
Nov 2022 1 5 4.9 4.5 5 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 1 5 4.8 4.1 1 3.6
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Detailed Dhani Review by

Introduction

Dhani.com is an online platform that provides various financial services to its users. The platform is owned by Indiabulls Ventures Limited, a leading financial service provider in India. The platform offers various services, such as personal loans, two-wheeler loans, healthcare, and telemedicine services. The platform has gained popularity because of its easy-to-use interface and its wide range of services.

Pros and Cons

Pros:
  • Dhani.com has an easy-to-use interface, making it easy for users to navigate.
  • The platform offers various financial services, such as personal loans, two-wheeler loans, and healthcare services, making it a one-stop-shop for financial services.
  • The platform provides quick and hassle-free services, with loans being sanctioned within minutes.
  • The platform provides the option of accessing healthcare services through telemedicine, which is convenient for users.
Cons:
  • The platform charges high-interest rates on personal loans.
  • The platform does not offer a wide range of credit card options.
  • The platform's healthcare services are limited and do not cover all medical specialties.

User Experience

Dhani.com provides an excellent user experience, with an easy-to-use interface and a straightforward application process. The platform's services are fast and hassle-free, making it convenient for users. The platform also provides an option for users to access healthcare services through telemedicine, which is a convenient and efficient way of accessing medical services.

Pricing and Value for Money

Dhani.com charges high-interest rates on personal loans, which can be a significant drawback for users. However, the platform's other services, such as two-wheeler loans and healthcare services, offer competitive pricing and provide value for money. The platform's telemedicine service also provides users with a cost-effective and convenient way of accessing healthcare services.

Alternatives

Dhani.com's major competitors are other digital lending platforms, such as PaySense, MoneyTap, and EarlySalary. These platforms offer similar financial services, such as personal loans and credit cards, and have a similar user experience. However, each platform has its unique selling points and pricing, which may appeal to different users.

Customer Service

Dhani.com provides excellent customer service, with a dedicated team of customer support executives who are available 24/7. The platform also provides an option for users to reach out to customer support through a chatbot or email. The customer service team is responsive and provides quick and satisfactory solutions to users' queries and concerns.

Product Quality and Selection

Dhani.com offers a wide range of financial services that are of good quality. The platform's personal loans, two-wheeler loans, and healthcare services are well-designed and provide value to users. However, the platform's credit card options are limited, and the platform does not offer any loan or credit card options for businesses.

Website Usability

Dhani.com's website is user-friendly and easy to use. The platform has an intuitive interface that is easy to navigate, even for first-time users. The website also uses a clean and straightforward design, making it easy for users to find what they are looking for quickly.

Returns and Exchanges

Dhani.com does not have a return or exchange policy since it provides financial services. However, the platform has a refund policy for personal loans, where users can cancel their loans within 24 hours of availing of the loan.

Promotions and Discounts

Dhani.com regularly offers promotions and discounts to its users. The platform provides various discount options, such as cashback offers and referral bonuses, which can provide users with significant savings.

Reputation

Dhani.com has a good reputation in the market, with a large user base and positive customer reviews. The platform's parent company, Indiabulls Ventures Limited, is a well-known and respected financial service provider in India, which adds to the platform's credibility.

Payment Options

Dhani.com provides various payment options for its services. Users can make payments through net banking, debit or credit cards, UPI, or even through the platform's wallet, Dhani Pay.

Loyalty Programs

Dhani.com does not provide any loyalty programs or rewards for its users.

Customer Reviews

Dhani.com has a large user base and positive customer reviews, indicating that users are satisfied with the platform's services. Users have praised the platform's convenience, speed, and easy-to-use interface.

Community Involvement

Dhani.com is involved in various social causes and philanthropic activities through its parent company, Indiabulls. The company has a history of supporting various charitable organizations and social causes through donations and other initiatives.

Shipping and Costs

Dhani.com does not provide any shipping services since it is an online platform that offers financial services. However, the platform may charge fees or interest rates for its services, depending on the type of service availed.

Dhani Recent User Reviews

User Rating

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Reviewer Name: Satish

Review Submission Date: 2022-12-07

Review Title: This is the worst app i have ever seen
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Review Description: This is the worst app i have ever seen. Cheap quality products n pathetic customer service. I rcvd 5 fake products n they cancelled all my return n refund requests. When I called them they said i have to accept whatever they send. No money will be returned, employees are very rude. Please do not buy anything from them. It's a scam.. please close this service.

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Reviewer Name: Zoheb hassan

Review Submission Date: 2022-12-05

Review Title: Such a disaster Dhani I have ordered…
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Review Description: Such a disaster Dhani I have ordered something and got something else What wrong with you guys are doing guys not responding to the call also One word only disgusting

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Reviewer Name: Pradeep Mane

Review Submission Date: 2022-11-22

Review Title: Dani wasn't given my refund
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Review Description: Their service wasn't good. They cannot solve any problem of customers. Yet they can't given my refund also,

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Reviewer Name: RAMESH KUMAR BATHLA

Review Submission Date: 2022-10-10

Review Title: Cheater app
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Review Description: 1.They are taking 15 to 30 days to deliver ordered items. 2. Taking payment and showing in app that item delivered but items never reached. On complaint not hearing grievances. 3. Orders are sent in parts.

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Reviewer Name: Shubham Narang

Review Submission Date: 2022-10-07

Review Title: It’s one of the worst app.They do not…
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Review Description: It’s one of the worst app.They do not deliver on time and make false excuses and still don’t deliver your order. Avoid this app forever.

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Reviewer Name: Anuj Kumar Gupta

Review Submission Date: 2022-10-03

Review Title: this is fake application & website...
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Review Description: this is fake application & website...Kachra service mene 29th Sep ko order kiya tha jo abhi tak nahi aaya hai or abhi customer care me phone krta hu to bolta hai ki abhi 7 day or lagege jo ki 2nd Oct. ki delivery date show ho rahi thi....

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Reviewer Name: punypotter

Review Submission Date: 2022-08-23

Review Title: Extremely pathetic service
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Review Description: Extremely pathetic service. Multiple products shown on website are never available. Horrific app experience. A white background with white texts so can't see anything and customer service is clueless about this. Order can't be cancelled when invoice once ready even though it has only been few minutes or hours. A very dissapointing experience. Advised to stay away and choose better reputed services.

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Reviewer Name: Lokesh Yadav

Review Submission Date: 2022-07-16

Review Title: Dhani is the biggest scam of the…
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Review Description: Dhani is the biggest scam of the decade. I have been emailing them to close my account for a month. Even though all dues are cleared they still asking me to pay the subscription fee in the name of “uncleared dues” despite not even using their app for over a month. Please don’t get into this

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Reviewer Name: Prashant Choaudhari

Review Submission Date: 2022-07-03

Review Title: Kachra service mene 11th jun ko order…
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Review Description: Kachra service mene 11th jun ko order kiya tha jo abhi tak nahi aaya hai or abhi custom care me phone krta hu to pata chalta hai apka order nahi ho sakta apko refund milega wo bhi tab jab mene pu6a or bina bataye refund ganrate kr diya hai, mat krna order bakwaas

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Reviewer Name: Arif

Review Submission Date: 2022-06-19

Review Title: They are frudster
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Review Description: They are frudsterThey scam people they said after 500 rupees per year user gets 50k credits BUT! they give 5k per month also you can use 250 rupees daily nothing else.This is why they promt they will never refund the paid amount and this is ACTUAL scam they didn't told us what we get they just said they gonna give 50k credits but they didn't told us how they gonna give so guys be aware ITS A SCAM. I GOT SCAMMED AND MAYBE I GET A REFUND.