Users Voice for Dickblick

22% users rated Terrible
5% users rated Poor
1% users rated Average
3% users rated Very Good
70% users rated Excellent
Pie Chart Review Representation for Dickblick
Dickblick Overall rating
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User Interface
Quality

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Review article published on: 09 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.6 2.7 4.4 1.8 5
Oct 2022 5 4.5 5 4.6 2.8 4.8
Nov 2022 4.8 4.5 1 4.2 2 5
Dec 2022 5 5 5 5 5 5
Mar 2023 1.4 5 4.9 3.6 5 5
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Detailed Dickblick Review by

Introduction:

Dick Blick Art Materials is a leading art supply store in the United States. The company was established in 1911, and it has grown into a one-stop-shop for artists of all skill levels. The store offers a wide variety of art supplies, from brushes and paints to canvases and sketchbooks.

Pros and Cons:

Pros:
  • Huge selection of art supplies
  • Competitive pricing
  • Fast and reliable shipping
  • Frequent promotions and discounts
  • Excellent customer service
Cons:
  • Prices can be higher than some competitors
  • Website can be overwhelming for beginners

User Experience:

Dick Blick's website is easy to navigate and find products. The search bar is prominent, and the product categories are clearly labeled. There are also helpful filters that help refine search results. Additionally, product pages are informative, with detailed descriptions, reviews, and even instructional videos.

Pricing and Value for Money:

Dick Blick offers competitive pricing on most products. While prices can be higher than some competitors, the store often runs promotions and discounts. Additionally, the store's loyalty program, Blick Rewards, allows customers to earn points on purchases and redeem them for discounts on future orders.

Alternatives:

Some alternative art supply stores to Dick Blick include Michaels, Hobby Lobby, and Jerry's Artarama. While these stores may have similar products, they may differ in pricing, product selection, and customer service.

Customer Service:

Dick Blick has excellent customer service. Their representatives are knowledgeable and helpful, and they offer assistance with product selection, orders, and returns/exchanges. Additionally, the store has a user-friendly return policy, allowing customers to return items within 365 days for a full refund or exchange.

Product Quality and Selection:

Dick Blick offers a wide variety of high-quality art supplies. Their selection ranges from basic art supplies for beginners to professional-grade products for advanced artists. The store carries products from well-known brands such as Winsor & Newton, Copic, and Strathmore.

Website Usability:

Dick Blick's website is easy to use and navigate. The search bar is prominent, and the product categories are clearly labeled. The website is also optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges:

Dick Blick has a user-friendly return policy. Customers can return items within 365 days for a full refund or exchange. Returns are free, and the store provides a prepaid shipping label.

Promotions and Discounts:

Dick Blick frequently runs promotions and discounts on their website. Customers can sign up for email alerts to receive notifications of these promotions.

Reputation:

Dick Blick has a good reputation for their product quality and customer service. The store has been in business for over 100 years and has earned the trust of many customers.

Payment Options:

Dick Blick accepts all major credit cards, as well as PayPal and Apple Pay.

Loyalty Programs:

Dick Blick offers a loyalty program, Blick Rewards. Customers can earn points on purchases and redeem them for discounts on future orders.

Customer Reviews:

Dick Blick has many positive customer reviews on their website and other review sites. Customers commend the store's wide selection, competitive pricing, and excellent customer service.

Community Involvement:

Dick Blick is involved in many community initiatives and partnerships. The store supports various nonprofit organizations, including Children's Hospital of Wisconsin and Artists Rights Society.

Shipping and Costs:

Dick Blick offers fast and reliable shipping. Standard shipping rates vary depending on the order total and destination. Free shipping is available on orders over $45. Customers can also choose expedited shipping for an additional cost.

Dickblick Recent User Reviews

User Rating

5 stars

52

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Reviewer Name: Sarah Wilson

Review Submission Date: 2022-12-02

Review Title: Charged my credit card an extra $100 weeks later
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Review Description: I ordered a desk they charged me the price. Then weeks later I was charged an additional $100 on my credit card they were charging for shipping. That was never told to me when I purchased it. I called they said the shipping is in another location on their website. Dickblick is very deceitful don’t trust them they aren’t honest when go to pay. There are plenty of art stores that are trustworthy to use.

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Reviewer Name: Chris McGraw

Review Submission Date: 2022-11-18

Review Title: Dick Blick uses Fedex
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Review Description: Dick Blick uses Fedex. Fedex fails to deliver packages to my address, although UPS delivers every day. When told Dick Blick was told my order had been delayed several days beyond its stated delivery date, Dick Blick was unconcerned. Each morning, I'm told the order is on the truck. Each afternoon, I'm told that the order is delayed due to 'operational issues'. (Strangely, Fedex changes this to 'unable to deliver' later.) I will find another online art store that cares about their customers.

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Reviewer Name: Justin Pierce

Review Submission Date: 2022-09-18

Review Title: I ordered some crackle effect spray…
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Review Description: I ordered some crackle effect spray paint from Blick art. Out of 8 different cans, 3 wouldn’t spray so i called their customer service. they were very polite and they sent me replacements within 3 days that work without making things difficult. Thank you!

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Reviewer Name: Danniel Frattini

Review Submission Date: 2022-09-12

Review Title: Fast delivery and good customer…
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Review Description: Fast delivery and good customer service. Will buy here again soon. Thank you!

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Reviewer Name: madison

Review Submission Date: 2022-08-11

Review Title: great place for creative needs
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Review Description: I've shopped at their in-person locations along with buying online and both experiences are easy and the materials are quality. the staffers are friendly and for their online presence, I really value the detailed inventory information.

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Reviewer Name: Shawn Napier

Review Submission Date: 2022-07-24

Review Title: Short review
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Review Description: The delivery is right on time and the website is precise on what you buy.

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Reviewer Name: Kathy Massengill

Review Submission Date: 2022-07-21

Review Title: Neocolor 1
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Review Description: Love these crayons. They go down very smoothly. I wish they had more colors. I would definitely buy them again. I use them in color books and tried them on several different kinds of paper. Colors are very saturated. They blend well on their own. You can also use them with gamsol and paper stump and/or Derwent blender pen and they give a beautiful smooth blended look. Order got here very quickly with no problems. Blick is great.Thanks

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Reviewer Name: Kim

Review Submission Date: 2022-07-19

Review Title: Prompt service and no shipping fees…
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Review Description: Prompt service and no shipping fees made me so happy, as painting paper weighs a lot! When our local art shop closed this year, I was not sure how I was going to get the paper needed to supply an elementary school without paying exorbitant shipping costs. Thanks Blick. Some boxes slightly squished which is a carrier issue, but maybe the box cardboard could be a bit thicker.

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Reviewer Name: Thomas Wood

Review Submission Date: 2022-07-19

Review Title: Blick is my “go to” site for ordering…
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Review Description: Blick is my “go to” site for ordering almost any art supplies that I need. They ship quickly and carefully pack what they ship. The products I’ve ordered have always arrived in perfect shape. I’ve been so satisfied with Blick that I don’t use any other art supply sites.

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Reviewer Name: kat

Review Submission Date: 2022-07-18

Review Title: I was able to purchase pottery glazes…
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Review Description: I was able to purchase pottery glazes that I was unable to find at other retailer. The price was a little bit higher that others but I received them quickly and in good condition. I will certainly check back at Blick in the future for my pottery needs.

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