Users Voice for Diggs

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Diggs Overall rating
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User Interface

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Review article published on: 30 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 5 5 5 4.6 4.1
Feb 2023 5 1.8 1.3 5 5 5
Mar 2023 5 5 1.2 5 5 5
Line Chart for Rating of peer stores

Detailed Diggs Review by

Introduction is a popular online marketplace for pet lovers, offering an impressive selection of high-quality pet products at affordable prices. With its extensive range of eco-friendly, durable, and functional pet products, has become a go-to destination for pet owners seeking premium-quality pet supplies.

Pros and Cons

  • Huge selection of pet products at competitive prices
  • Environment-friendly and innovative pet products
  • Free shipping for orders over $49
  • 100% satisfaction guarantee
  • Excellent customer service and fast delivery
  • No loyalty program for regular customers
  • No international shipping

User Experience has a user-friendly website that is easy to navigate and explore. The website is well-organized, with clear categories and subcategories, making it easy for customers to find the products they are looking for. With its responsive design, the website works well on all screens, including mobile devices. Additionally, the website has a fast loading speed, ensuring a smooth shopping experience for customers.

Pricing and Value for Money

Overall, the prices at are competitive, with discounts of up to 50% on select products. The value for money is excellent, with high-quality products at affordable prices. Moreover, offers free shipping for orders over $49, making it an even more cost-effective choice for pet owners.


Some popular alternatives to include Chewy, Petco, and Amazon. While these platforms offer similar products, stands out for its emphasis on eco-friendly, innovative, and durable pet products.

Customer Service prioritizes customer service, providing quick and helpful responses to customer queries and concerns. The company offers a 100% satisfaction guarantee, allowing customers to return products they are not happy with for a full refund or exchange. Additionally, provides fast shipping, ensuring that customers receive their products in a timely manner.

Product Quality and Selection offers a wide range of high-quality pet products, including pet beds, toys, grooming tools, and more. The products are environmentally friendly and innovative, designed to provide pets with maximum comfort and satisfaction. updates its inventory regularly, adding new and exciting products to its selection.

Website Usability

The website is well-designed and easy to use. The website's search bar and filters make it easy to find the products customers are looking for. Additionally, the website provides detailed product descriptions, including images, dimensions, and materials, enabling customers to make informed decisions.

Returns and Exchanges offers a hassle-free return and exchange policy. Customers can return or exchange products within 30 days from the date of purchase, provided that the products are unused and in their original packaging. provides pre-paid labels for returns and exchanges, making the process simple and straightforward for customers.

Promotions and Discounts offers regular promotions and discounts on select product categories. Customers can receive up to 50% off on select products, allowing them to save money while still providing their pets with high-quality products.

Reputation has a strong reputation for its high-quality products, exceptional customer service, and commitment to environmental sustainability. The company has received numerous positive reviews from satisfied customers, highlighting its reliability and product quality.

Payment Options accepts major credit cards, including Visa, MasterCard, Discover, and American Express. Additionally, customers can pay through PayPal, ensuring a safe and secure payment process.

Loyalty Programs does not currently offer a loyalty program for regular customers, but it does offer regular promotions and discounts on select products. Customers can also join the company's mailing list to receive exclusive offers and updates on new products.

Customer Reviews has received numerous positive reviews from satisfied customers, praising the company for its exceptional customer service, product quality, and commitment to environmental sustainability. Customers often highlight the company's fast delivery and hassle-free return and exchange policy.

Community Involvement is committed to the welfare of pets and their owners. The company partners with animal welfare organizations to support the adoption and welfare of pets in need. Additionally, regularly donates a portion of its profits to animal welfare organizations.

Shipping and Costs offers free standard shipping for orders over $49 within the United States. For orders under $49, the shipping fee varies based on the weight and destination of the order. provides international shipping at an additional cost, although it is currently only available for select countries.