Discountglasses User Reviews

Introduction:

Discountglasses.com is an online retailer that specializes in affordable eyewear, including prescription glasses, sunglasses, and contact lenses. The company aims to provide a simple, stress-free shopping experience for customers who want to save money without sacrificing quality.

Pros:

- Wide selection of frames and lenses, including designer brands. - Competitive prices for both prescription and non-prescription glasses. - Easy-to-navigate website with helpful search filters. - User-friendly virtual try-on feature. - Free shipping and returns within the US. - International shipping available. - Multiple payment options, including Paypal and Amazon Pay.

Cons:

- Limited selection of contact lenses. - Shipping can sometimes take longer than expected. - Some customers report issues with the quality of the lenses.

User Experience:

Discountglasses.com has a clean, modern website that's easy to navigate. The site's search filters make it easy to find the perfect pair of glasses or sunglasses, and the virtual try-on feature helps customers see what the frames will look like before they buy. Overall, customers report a positive user experience on DiscountGlasses.com.

Pricing and Value for Money:

Discountglasses.com offers competitive prices for both prescription and non-prescription glasses, with prices starting as low as $19.95. Customers can also choose from a wide range of designer frames at affordable prices. As an added bonus, the site frequently offers promotions and discounts, making their already low prices even more appealing.

Alternatives:

Some potential alternatives to DiscountGlasses.com include Zenni Optical, Warby Parker, and EyeBuyDirect. These retailers offer similar products at competitive prices, with their own unique features and benefits.

Customer Service:

Discountglasses.com has a dedicated customer service team that is available via phone, email, or live chat to help customers with any questions or concerns. The team is known for being friendly, helpful, and responsive, and customers generally report positive experiences when interacting with them.

Product Quality and Selection:

Discountglasses.com offers a wide selection of frames and lenses, including popular designer brands like Ray-Ban and Oakley. However, some customers report issues with the quality of the lenses, particularly the anti-reflective coating. Overall, the product selection is solid, and customers can find a range of affordable options for both prescription and non-prescription glasses.

Website Usability:

Discountglasses.com has a user-friendly website that's easy to navigate, with helpful search filters and a virtual try-on feature. The site loads quickly and is mobile-responsive, making it easy for customers to shop on the go.

Returns and Exchanges:

Discountglasses.com offers free returns and exchanges within the US, making it easy for customers to try out different frames and find the perfect fit. However, some customers report issues with the return process, particularly with getting refunds processed in a timely manner.

Promotions and Discounts:

Discountglasses.com frequently offers promotions and discounts, including seasonal sales and referral bonuses. Customers can also sign up for the company's email newsletter to get notified about new deals and offers.

Reputation:

Discountglasses.com has a solid reputation among customers, with positive reviews on third-party review sites like Trustpilot and Consumer Affairs. Customers generally report a positive experience with the company, praising the range of products, affordable prices, and helpful customer service.

Payment Options:

Discountglasses.com accepts multiple payment options, including Paypal, Amazon Pay, and most major credit cards. Customers can choose the payment method that works best for them, making it easy to checkout and complete their purchase.

Loyalty Programs:

Discountglasses.com does not currently offer a loyalty program, but customers can sign up for the company's email newsletter to get notified about new deals and promotions.

Customer Reviews:

Customers generally report positive experiences with Discountglasses.com, praising the range of products, affordable prices, and helpful customer service. However, some customers do report issues with the quality of the lenses and the return process.

Community Involvement:

Discountglasses.com does not have a formal community involvement program, but the company does sponsor various charitable organizations and events throughout the year.

Shipping and Costs:

Discountglasses.com offers free shipping and returns within the US, with international shipping available for an additional fee. Shipping times can vary, with some customers reporting longer-than-expected wait times. However, overall shipping costs and times are competitive with other online eyewear retailers.