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98% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Review article published on: 21 Feb 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2021 1 1 3.7 4.1 4.6 4.4
Dec 2021 5 1 4.3 4.7 4.7 4.3
Jan 2022 1 1.6 4.2 4.3 4.7 4.3
Feb 2022 1 1 3.2 4.1 4.6 3.4
Mar 2023 1 1 3.6 4.1 4.6 4.2
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Detailed Dishtv Review by

Introduction

DishTV, a subsidiary of the Essel Group, is a direct broadcast satellite television provider in India that offers a plethora of services and products to its customers. It is a preferred choice among many Indian households due to its comprehensive channel plans and packages, affordable pricing, and excellent customer service.

Pros and Cons

Pros:
  • Wide range of channels and packages to choose from
  • Affordable pricing
  • Good customer service with 24x7 support
  • Diverse range of payment options available
Cons:
  • Signal disruptions may occur during bad weather
  • Website user interface may be improved

User Experience

DishTV's website is user-friendly and offers an easy way to browse and choose channel plans and packages. The website also offers a comprehensive FAQ section that answers most user queries regarding the service. The company offers customer support 24x7, which helps in resolving any issues that may arise.

Pricing and Value for Money

DishTV offers a variety of plans that cater to different audiences with affordable pricing. The plans start at Rs. 99 per month and go up to Rs. 490 per month, depending on the number and type of channels. The company also offers flexible payment options, including online banking, mobile wallets, and cash on delivery.

Alternatives

There are several alternatives to DishTV in India, including Tata Sky, Airtel Digital TV, and Videocon D2H. These companies offer similar services, and customers can choose based on their individual preferences.

Customer Service

DishTV offers excellent customer service, with their customer support team available 24x7 to resolve any issues or queries. The company also offers a self-help portal and an FAQ section on their website, which caters to most user needs.

Product Quality and Selection

DishTV offers a diverse range of channels in various languages, including Hindi, English, Tamil, Telugu, and more. The company offers several packages and plans that cater to different audiences, including sports fans, movie lovers, and news enthusiasts.

Website Usability

DishTV's website is easy to navigate and provides an intuitive user interface. However, it could be improved further to enhance user experience and make the channel selection process simpler.

Returns and Exchanges

DishTV offers a returns and refund policy in case of product defects. Customers can also exchange their defective product within seven days of purchase.

Promotions and Discounts

DishTV offers several promotions and discounts to its customers, including cashback offers, free channels, and discounts on long-term plans.

Reputation

DishTV has a good reputation in the Indian market due to its diverse range of channel packages, affordable pricing, and good customer service.

Payment Options

DishTV offers a variety of payment options, including online banking, mobile wallets, and cash on delivery.

Loyalty Programs

DishTV offers several loyalty programs to its customers, including rewards and discounts for subscribing to long-term plans.

Customer Reviews

DishTV has positive customer reviews due to its affordable pricing, diverse range of channel packages, and good customer service.

Community Involvement

DishTV is actively involved in several community initiatives, including environmental conservation and education.

Shipping and Costs

DishTV's shipping costs vary depending on the location of the customer. However, the company offers free installation on most packages, bringing down the overall costs for the customer.

Conclusion

In conclusion, DishTV is a comprehensive and affordable television service provider in India, catering to various audiences with its diverse range of channel packages and flexible pricing. The company's good reputation in the market and excellent customer service make it a preferred choice among Indian households.

Dishtv Recent User Reviews

User Rating

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Reviewer Name: John Fowler

Review Submission Date: 2022-01-30

Review Title: Dish a piece of garbage.
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Review Description: I have had nothing but trouble with Dish. They lock you into 2 years of service contract then give you crappy service. I'm really sorry for ever doing business with then. Ready to kill all the equipment.

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Reviewer Name: RUDRA PRATAP

Review Submission Date: 2022-01-16

Review Title: World's worst STB product and service
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Review Description: After having a decade of using Dish TV service, I haven't seen this kind of worst and ridiculous service in my entire life. If there is a option of giving ratings in negative, I would have given them -100 rating. A third class product and it's service. There is not a single month in a year passes of without occurrence of issues in the service. Useless product and service.

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Reviewer Name: Jane Norman

Review Submission Date: 2021-12-23

Review Title: Do not have CBS in Greensboro NC area…X Rated
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Review Description: Do not have CBS in Greensboro NC area for over a month. Stay away from this service.

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Reviewer Name: ashwani parmar

Review Submission Date: 2021-10-04

Review Title: Very Very bad experience with dish TV…
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Review Description: Very Very bad experience with dish TV service without any information he deactivate any chanal take extra charges to activate again this chanal and on idea to custamcare to how to close chanal or by default what is mean

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Reviewer Name: John Siebert

Review Submission Date: 2021-09-18

Review Title: We have had dish for only 28 hrs, worst service ever had. But found out by law, you can cancel with them in 12 days. Which believe me after having at&t and Xfinity, will never complain about them agai
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Review Description: We have only had dish for 28 hrs and worst service we ever had. Found out you can cancel with dish within 12 days of installation. Which believe me after having direct TV and Xfinity, will never complain about either again.

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Reviewer Name: KUNAL GAIKWAD

Review Submission Date: 2021-09-15

Review Title: Worst customer care service they…
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Review Description: Worst customer care service they provide.. they don't even have manners to speak with the clients. all are hopeless people

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Reviewer Name: Keith Ress

Review Submission Date: 2021-09-11

Review Title: worst service
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Review Description: If there is a way, I can make it 0. but I need to give at least 1 star*. very bad customer service. Dish tv deducted my money and still DishTV not working. Its a big headache. Called the customer care 5 days in a row, they are just disconnecting calls ,or take forever to answer after listening to concern.. Very much disappointed. I shut this service off after 6 month It costed me 350.00 dollars but it was worth it Bad service.

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Reviewer Name: Narra Vinni

Review Submission Date: 2021-08-21

Review Title: My tv recharge was done by the date of…
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Review Description: My tv recharge was done by the date of 19082021 still it is on pending Very bad

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Reviewer Name: Sunny SHANDILYA SHANDILYA

Review Submission Date: 2021-08-08

Review Title: Bad and pathetic service by DishTV they…
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Review Description: Bad and pathetic service by DishTV they are only thinking of money not for consumers I want to say owners of companies to look into it

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Reviewer Name: Logan (Lowgin)

Review Submission Date: 2021-08-04

Review Title: Don't buy any products from dish tv
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Review Description: Don't buy any products from dish tv. They always breakdown and the company don't want to know about it. They don't even accept calls from cell phones, only landlines. They are hopeless